Hotel Pagnini - Florence

9.2

The hotel was about 10 minutes walk from the centre. The area seemed slightly run down but we did not experience any problems. The room was very quiet and spacious with a decent bathroom. Breakfast could be better. It seemed a bit "packaged". The staff were lovely and could not be more helpful. All in all, a very nice hotel.

7.5

In many ways the Hotel Pagnini is a pleasant, friendly, welcoming family-run hotel but with some reservations. The decor is attractive and warm, rather like a family home and the room was quite spacious. The shower, as sadly so often seems to be the case, was poor. A fixed shower head made those out of the way bits and pieces harder to rinse, and the slippery floor and clinging curtain made for an unpleasant experience. However, to be fair, it wasn't as bad as Janet Leigh's experience at the Bates' Motel. Secondly, the breakfast was, sadly, the usual poor affair, poor service, little choice- just plain mean and mean-spirited. Little offered and 'extras' like fruit juice and better coffee only given to 'those in the know' I have come across simar examples of this double-standard and it is simply pathetic, quite frankly. Why do italian cafes serve the best coffee in the world and italian hotels the worst? We chose the location for it's proximity to the railway and bus stations for excursions and the hotel for it's price versus quality rating. It's not a bad hotel but with a bit of inexpensive fine tuning, it could be so much better.

10

We are from the USA although we made the reservations while in Italy. Pagnini Hotel is a family run business and far exceeded our expectations. It's location near the train and bus stations allowed us to do day travels to Sienna, Pisa-Lucca,and Assisi as well as walk the sights and museums of Florence. We extended our stay for another five days for these reasons. The (family) staff was friendly and helpful with fluency in English plus. Clean, great fresh breakfast, safe location. We will always make this our hotel when visiting Florence.

7.1

Good property well located in Florence - 5 mins to station and 10 mins to Gallery and Ponti Vechio.

7.5

Sept 23 for 3 night stay 1 double bed, shower, toilet, sink (bathroom small). No AC. Large opening window on front street. 15 min walk from train station if you don't get confused with streets. Hotel appears to be on safe quiet low traffic street but at NIGHT!, it seemed to be the street for scooters and motorcycles to go fast on. The weather was warm so without AC the window was open, so sleep was not great. Good Hotel very nice owner and staff but do not stay in room on front street (Montebello)because of street noise. We would stay here again if there was a room available off the street. Good Breakfast. Location is close to river and 20 min walk to Accademia/Uffizi.

8.4

The hotel is located away from the main tourist attractions but still only a short walk away. Excellent value for money. Bedrooms were very spacious but bathrooms very small. The hotel personnel were all very friendly and welcoming. I would definitely stay here again but would try and book a room at the back of the hotel as the front was very noisy!

7.2

Bathroom was very small and uncomrtable. Breakfast was of very limited selection and quality.

8.6

My daughter and I stayed there and it was wonderful. The location was great; it was quiet and the owners were so very nice. I'd definitely recommend it to anyone.

9.1

Great location--far enough to be quiet for sleeping but close enough to easily walk to everything! Wonderful staff! Good Value, too.

8.4

A nice clean hotel however shower was very small with only a curtain that clung to you. It is a little bit further from the station than the directions led you to believe but it was still walkable. Also able to walk to main part of town and sights. Breakfast was not as good as other hotels.

10

Very good hotel and the owners were really friendly. For example, each day after sightseeing we found the air conditioning turned on by the owners so we can find a nice cooled room, even though they didn't know the time we come back. The surroundings were also good, close to the train station (but be careful, the numbering on Florence streets is not normal, so respect the directions in getting to the hotel), and close to some small supermarkets and pizzerias with decent prices.

9.5

Very nice, near to everything, staff was friendly, atmosphere very pleasant. It captured the feeling of being in Firenze. Great breakfast, and a wonderful value. Would love to stay there again.

8.7

Hotel Pagnini met our standards. Convenient for walking to the main attractions and clean. The showers could use better shower enclosures. Good breakfast.

10

The Hotel is a quaint little family-managed property situated in the centre of Florence, near to the central railway station and within walking distance of the city's most important sights. The rooms are very clean and quiet. The staff are exceptionally friendly and helpful. They also offer an adequate breakfast. We enjoyed our stay!

9.7

We loved the hotel it is run by a family and it feels like they really care about your comfort.We had only booked one night but decided to stay another as it was so accommodating and in a really good spot not too far from good restuarants and the river a leisurely walk to the uffizi gallery and other places of interest. We would definatley stay there on our next trip.

9.6

The hotel staff was extremely friendly, welcoming and helpful. The hotel and room were clean, quiet and very good-sized, by big-city Italy standards. The location was great...far enough to be quiet for sleeping but close enough to easily walk to everything. It's about a block from the river which is very nice for getting some fresh air and space after full days in the heart of Florence. The parking garage is a block away, and costs 20E/24 hours. That includes a discount you get with the hotel. Otherwise, it's much more. Get additional directions...it's hard to find with just the website directions. The breakfast was very good. There is a nice sitting area on the main floor. You have to ask for the A/C to be turned on in your room but they happily turn it on. We always selected US Dollars as the currency when booking on Venere but the hotels were confirmed in Euros. That could affect your price as the Euro-dollar relationship fluctuate. Despite that, this hotel was excellent value. The hotel is not extravagant in decor, but it is charming. It also has everything you need for a pleasant, comfortable, peaceful, convenient stay in Florence. We would absolutely choose this hotel again.

7.3

The hotel suited our purposes - it was clean and comfortable, in a central position, though not on a busy road and within easy walking distance of the main sites in Florence and good restaurants. The staff were very polite and helpful. Our double room was fine, though the single a little cramped. Probably more expensive than we would have hoped, but then again, this is Florence.

8.3

This hotel is very good, clean and the staff are exceptionally friendly and helpful. Close walk from train station. Easy walk to main activities in Florence. Rooms on the street side can be a little noisy, but not a reason to avoid the hotel. Recommend staying here.

9.2

Nice and helpfull people. We had a very quiet room. The hotel is in the heart of the city. Warmly recommended!

9.3

Friendly family run hotel. Convenient to the major sites. Tucked away in a quiet neighborhood.

8.5

Quite hotel, nice services and familiar atmosphere.

10

What a super hotel. Family run quiet and only a skip and a jump from the railway station. The hotel is run by a lovely young lady who could not have been more helpful. The Pagnini is great!!!!!!!!!!!

10

Staying at Pagnini Hotel was a delight: sober, good taste environment, quiet area and friendly assistance. The rates were quite reasonable, location not far from various places of interest. About the photos shown on internet: what you see is what you get. No make ups. If we go again to Firenze we would first check with Pagnini hotel.

8.1

Hotelpersonal war überaus zuvorkommend und hilfsbereit. Frühstück war italienisch. Hotelzimmer zur Straßenseite, trotz dritter Etage nicht ganz leise. Alles in allem trotzdem ein empfehlenswertes Hotel zu einem für Florenz mehr als akzeptablen Preis.

7.2

The owner and staff of Pagnini is very nice.

9.0

My son and I stayed here for three days in mid-April. It's definitely one of the best 3-star hotels we have stayed! It's a family-run hotel. The father and daughter team served the front desk and breakfasts during our stay. Both of them were super friendly and helpful. The daughter speaks very good English. The breakfast had very good selections, including cheese, ham, bread, croissants, cereals, apples, milk, juice, etc. The location is also very good -- close to the main rail station and a please walk along the river to Duomo and Ponte Vecchio. Highly recommended!

8.9

Friendly staff, tidy room & nice breakfast (bread, cheese, ham, oats). The only thing we don't like is the shower area is quite small which easy to make the floor become wet although we found it is quite common in Italy's hotel. You may need to walk about 15 minutes from Firenze S.M.N. station to the hotel if you carry big luggage with you like us but it's a straight road & easy to find.

7.8

Nice wellcoming but little breakfast. Agréable pension de famille à l'accueil excellent, mais petit-déjeuner un peu court.

9.1

Muy bien la habitación, y muy amable el personal. El único defectillo: la ducha. El cuarto de baño en general, bien; pero la ducha no tenía teléfono y se encharcaba mucho. Además, en lugar de mampara, tenía una cortina que no evitaba apenas que se saliera el agua. El desayuno, discreto. El precio, razonable. La mejora del cuarto de baño daría mucha más calidad a este hotel.

10

Nice, clean, quiet room, good continental breakfast selection, and very helpful staff. Lorilea (forgive my spelling) at the front desk was very helpful with restaurant suggestions and directions! This hotel is an easy walk to the train station and close to city bus connections.

9.8

i stay there 2 nights with my wife and for the price we paid, it's definitely the best value hotel we ever stay in!! Fantastic people working there. they were so friendly that i felt i returned home. room was big n comfortable, only thing the tv was small but who cares, coz we were there for the sightseeing n not the tv. just follow the instruction given on the web and you will easily find the hotel! probably the only negative was we had to pay for the wireless internet, however with the price we paid for the room, the little extra for wireless internet wasn't a big issue. Overall we enjoyed our stay there and would recommend to all people wanting to visit Florence to stay there....

9.2

An excellent hotel, friendly personal. They created "home-made athmosphere". Cheap mini-bar is an other plus. If I were a faultfinder, I could mention a textile curtain in the bath (but it was new). Very good location, I advice this hotel without hesitation.

9.5

Small hotel with very good price/quality relationship. In walking distance (10 minutes)to the central railway station (at which also the airport shuttle bus arrived) and to the city centre. Good breakfast and service.

9.6

Pagnini is a clean hotel and there is very helpfull (+english speaking)staff. Via Montebello is a quiet street but in the next street (Borgo Ognissanti)there are nice trattorias/osterias. Hotel Pagnini`s location was perfect for us; everything was in the walking distance from the hotel.

7.8

I would recommend this hotel as location was very central & the hotel itself it very nice. Bathrooms are VERY VERY small but other than that all was nice.

9.7

PERFECT STAY IN NICE HOTEL....

8.9

We were made welcome and cared for by the staff and managment. The hotel was excellent - in value, location and helpfulness. We enjoyed our stay and recommend it.

9.4

The hotel met all our expectations. It's in a very convenient location within 10 min walk from the railway station and 15 min walk from all major attractions in the city center. The staff is very friendly and very helpful, breakfast is good. I would recommend this hotel; it is a very good value for money.

9.0

Over all avery nice, price worthy hotel. Competent and friendly staff. Our only complaint is about the shower area, which was very small with the shower head fixed on to the wall.

8.3

Hotel Pagnini was a good location to explore Florence and conveniently located to the Stazione. Our host was very welcoming and helpful and the breakfast excellent. The only issue was that our room faced a small shared courtyard/storage area which had an unpleasant smell so we had to keep the windows closed.

9.7

Very convient location to all things. Very close to the train station with lots of shops and such. Hopefuly we will get to come back one day! i would definelty stay here again! Great breakfast!! Lady is very very nice!

8.4

Front desk staff was terrific. Offered helpful directions and advice for restaurants within couple of blocks of hotel. Room was nice, very basic but was perfect for travelor who is in Florence to see the city.

8.3

The staff were excellent. Very helpful. The room was great. The water reservior splashed a lot and got us wet. Otherwise all was good. Close to train and location close to river and downtown. Breakfast was very good.

9.9

This was the best place I've stayed in Italy (I visited twice). It was a very good value for our money. The woman who greeted us was extremely nice and helpful, suggesting places to eat and things to do. Breakfast was good as well. The hotel is also in a nice location because it's not too far from either the Termini or all the "action" of downtown Florence, and yet its in a pretty quiet location far from other tourists. I highly recommend this place.

8.4

The size of the shower opening is very small, severly limiting access. Anyone over 165 pounds would probably be unable to access the shower without difficulty.

8.9

Friendly and helpful staff. Nice rooms with lots of space. Decent breakfast. Nicely spaced relative to train station and Florence sights.

6.9

Welcoming staff with good english. Good location near to river with moderate walk into centre of town. Had mix up at start as i had requested a twin room online and the room was set up as a double. My mother and i split the beds ourselves as they said they could only make it a double the next day. Minor thing but we felt they could have been more accomodating. Generally very pleasant stay with lovely coffee but bread abit dry at breakfast.

10

everything was great for the price! the staff and owners were so nice, understanding and reasonable. Very accomodating and helpful.

9.7

Excellent hotel and friendly/helpfull staff. Hotel ideally situated close to river and a short walk into city centre.

9.1

The hotel is situated just 10 minutes walking from the main attractions in Florence. It is on a calm, residential street. The hotel and the rooms are nicely decorated, the staff is nice and helpful and the breakfast is very good. The room is spacious and offers everything you may need for a 2-3 days stay. Beds are very comfortable. The overall quality-price is really good. There is a car parking on the next street, we were lucky though, because you could leave the car in front of the hotel for free during August. We would highly recommend this hotel.

9.1

Delightful family run hotel. The neighborhood is convenient to the city center, but just a long enough walk to be away from heavy traffic. Mixed-use neighborhood, easy to walk across the Arno, to the Duomo, the parks, etc. Down-to-earth accomodations and people.... very lovely.

8.8

This was our first stay in Hotel Pagnini. This is a family owned hotel and they were all so very nice - friendly and helpful. The rooms were very clean, but the shower was very small. It was one of the nicest breakfasts - fresh served coffee, fruit and warmed cornettos.

8.6

Well located for me... Far from all tourists but yet easy to get to the center of the city.Close to the train station (excellent when you have no car).Hotel staff (a family) very nice and helpful and welcoming.Breakfast included with good coffee. Only bad thing, they have internet but it's 8 euros an hour...Which is ridiculous because around the hotel you can find internet points way cheaper. I would recommend it and would go back.

9.1

Was just as the other reviews advised, nice, small family run hotel. The room was bigger than we expected. The staff were friendly and helpful. The breakfast was fresh, the milk cold and the tea hot. They made a good cappucino for afternoon tea. The airconditioning was ok but probably not as cold as we have at home.

9.2

Felt right at home. The hotel staff were always available and with a smile.

9.9

very nice!! rafael, the concierge gives good information. the welcome is warm because of family type managed hotel.

7.9

Excellent location, near train and opera - not far from centre. Small and very friendly staff

6.9

Gets a bit expensive for what it is in June (OK it's in Firenze) but still very good location and staff very helpful

7.5

Hotel Pagnini is in a relatively quiet neighborhood location but within walking distance of all major sites. Moreover, it is only a block away from the river, car rental offices and some very good restaurants. The staff (owners?) are wonderfully warm and make you feel at home right away. Overall, a very good choice.

8.6

The staff were very competent and friendly. The lounge/bar area with Wifi access was a welcome change. The rooms were very large, with appropriate bathrooms, although they did smell a little, which seemed to be from old plumbing/pipes. The hotel was located very close to the city centre, 8 mins walk.

10

The instructions given for the location of the hotel was accurate and we had no trouble finding it. We had a very quiet room, with a king size bed. It was very comfortable. The breakfast was excellent too! The front desk staff spoke very good English and highlighted quite a number of sites for us to visit.

9.8

My daughter and I had a delightful stay. I would definitely come back again to this hotel.

9.6

Our stay was wonderful. The hotel is small and family run. The staff was very helpful. Most spoke good English. The room was clean, quiet, and nicely decorated. In advance of the trip we requested that the hotel make museum reservations and they did. They also gave us useful information about Florence. I'd recommend this hotel to friends and if in Florence again, will stay there. With the exchange rate we paid $160 per night which is more that I usually pay in the US. Relative to the competition it is priced fairly but not a deal. There are no deals in Italy.

9.1

Nice hotel. Great breakfast. Nice owners. About a 20 min walk from Duomo and main attactions. Which late at night was not the most comfortable. There aren't any attactions directly around the hotel except a nice walk along the Arno river. Very small shower about 24" square so if you're over 160lbs make sure to ask for a room with a larger shower.

9.0

The family that runs Pagnini exude hospitality and kindness. They simply do it right. I would reccommend the hotel to any traveler, especially if you want a good, safe, clean, quiet location, right near the train station. Loved it.

7.7

very friendly and helpful staff; very clean and comfortable rooms; very convenience location.

8.8

A quiet place, with a perfect and smiling welcoming, not far from the places to visit in Firenze.

8.1

Close to the teatro comunale and receptionists are very kind. In Via Montebello, there are two different places indicated as "40". Another "Via Montebello 40" is the small factory, 5 minutes walk from the hotel.

9.6

Clean rooms, very helpful and kind staff, 5 minutes walking from town centre. I recommend it.

9.7

I would come back to Pagnini any time!! People were wonderful!

10

We had a fantastic stay at this hotel. The staff could not have been friendlier and more helpful. The directions to the hotel from the train station over the internet were first class its the first one we have been able to follow easily. Its a family owned hotel and the family are fantastic

7.8

All good, except 'spaciousness of bathroom' for which i would give a '2' rating...they are TINY

8.2

The rooms were clean, but the bathroom sink was clogged and the shower head was slightly broken. The staf was very courteous and helpful in getting us to the airport. I especially liked the "shabby chic" decor of the rooms. The price was also reasonable at Euro 75/night for a double.

9.2

I stayed for a couple of nights in Pagnini and I am more than satisfied with the service offered. The room was big enough for a single person, the staff was very welcoming and kind, always ready to help me with directions and information. The hotel is centrally located, can be reached on foot from the station and has easy access to the main attractions in Florence. Would stay there again.

8.2

Very good hotel for the price, very big rooms, clean and good staff. Simple breakfast. Short walk (5-10min) from the central station. Nice neighborhood, 1 block from the river, 15min stroll into the centre, museums, etc. Some great, inexpensive, neighborhood restaurants a block away. Very good food in Florence anyway. Had a great stay at the hotel and Florence.

7.9

The room was OK for 60 Euro per night (double room), I wouldn't expect more. The service was decent, but they were very kind.

10

Hotel Pagnini was a wonderful place to stay. The family that runs the hotel are friendly, helpful, and very nice.

8.2

Add for parking anither 20 Euro

9.0

Hotel and rooms are clean and the staff is friendly and helpful. Easy walking distance to all major sites and train and bus terminal. Would not hesitate to stay here again.

6.4

I have not been in other hotels in Florance but comparing to other 3star hotels in Italy this one is not good. The employee are nice and helpful, however. The breakfast is very little. Next time I will try some other hotels, probably. 10 minutes walk from the train station and 15 minutes walk to the historic area.

9.8

Accoglienza strepitosa, personale disponibile e cordiale, sempre pronto a venire incontro alle esigenze durante il mio soggiorno!

8.6

Clean, bright, friendly and good value hotel in a good location. Would definitely stay again.

7.3

A little noisy at night because of the scooters passing by the window. And the shower room is not comfortable. But the hotel is at a good location. Walking distance to most of the places in Florence, and steps away from the Arno river.

8.5

Excellent staff

9.8

Hotel 3* avec rapport qualité/prix imbattable a Florence. Personnel accueillant. A 10 min a pieds du centre historique.

8.8

Really nice and helful staff. If we go back to Florence, we'll surely stay again at the Pagnini. - Het personeel van dit hotel is werkelik sympatiek en altijd bereid om u met een glimlach te helpen! - Sehr nette Leute in diesem Hotel: sie tun alles um ihnen zu helfen. Wirklich zu empfehlen! - Nous avons passé 3 jours à Florence mon épouse et moi. Nous ne pouvons que vous recommander cet hôtel: gestion familiale, personnel serviable et sympathique,, toujours prêt à vous aider avec le sourire. Nous y retournerons certainement! - Se la signorina del albergo vede queste parole, la ringraziamo encora per la sua gentilezza naturale et per l'accolgo ché abbiamo ricevuto. -

8.9

very nice staff and speak english. breakfast not so big. the shower was very small but it is o.k for a short vacation. the area was not so pleasent by night.

8.9

THE RECEPTIONS KNOWS ENGLISH VERYWELL AND THEY ARE HOSPITABLE PEOPLES. ALSO THE QUALITY OF BREAKFAST IS ACCEPTABLE.

7.0

Really friendly and helpful staff; nice vibe in the hotel. Bit of style-over-substance (e.g. showers that looked good but had annoying curtains and didn't drain properly). Rated on the actual facilities and room quality would see this place as a little over-priced --> but service exceeded anything else we had in Italy - so maybe it's worth the little extra?

3.3

Teeny, tiny room. About 20 minute walk from City Center, but not far from train station and most car rental companies.

9.0

We arrived earlier than expected and the receptionist found us an alternative room, which was exceptionally helpful. Nothing seemed too much trouble for the staff.

8.1

We stayed 8 days at Pagnini. Breakfast was every day the same, no meat except one day, no variation. Shower(door)is not for people with abnormal size. Entrance showerdoor is about 28 cm! Information about hotel and facilities in the room not available.

9.9

Excellent in every way. Very impressed with the reception, the quality of the hotel. My husband and I had travelled to paris, venice and rome for 95E a night at other hotels (double room with private bathrooms), but the quality was the best at pagnini. This was also the only hotel that offered us complimentary breakfasts. Very friendly and helpful hosts. Simple yet elegant rooms. Definitely would go back to this hotel in the future.

8.3

The rooms next to the street were fairly noisy.

9.1

This hotel is about 5 blocks from the train station in Florence. It is within easy walking distance to the major sites. The hotel was very clean, and it has a nice reception area and a large screen television. The staff was helpful. The whole look of the main reception room and my own room was very pleasant and home-like. A very pleasant place to stay in Florence.

8.5

I stayed a single room which was reasonably price. Reception clerks were very friendly and kind. I saw a few mosquitoes in the room and I did not sleep well at night. I noticed that there was a mosquito coil(vepe mat) in the next morning.

6.6

The receptionist (which I think she is the owner) is really really nice. Warmth welcoming, and help for tourist information. Have few books can borrow in the common room. My room is quite small, but I saw the double rooms were very spacious. The furniture are very old but had no problem. The hotel is very clean also. Breakfast is just ok, nothing special. But the coffee is very good. Location is convenient, can reach by foot from the train station. Compare to the price, I think it is a good buy.

8.4

My bag was lost, and the hotel personnel were very helpful in identifying places to shop to replace my hiking attire. I had a single room, which was very small, but adequate. Walls are thin, so do ask for a quiet room away from street noise. Breakfast selection was fine and the cappuccino was good.

9.1

This Hotel offers great value for money in Florence. Modest decor but the Hotel is spotless clean, comfortable and the tariff includes a good continental breakfast. Reception staff were great and provided information on what to do and see. The girls speak good English and were very friendly. This is a family owned and operated business that care about their guests and they take pride in their hotel, carparking is available in a garage close by for a small fee.

8.7

Good value, a little bit far from the major tourist site, but need the train station is a plus, clean room but not really a confortble solution if you ask for more....overall...excellent in price.