Hotel Maxim - Florence

8.2

Nice place, good people.

9.4

The Hotel Maxim has an incredible location: right in the heart of Florence. You can easily walk to almost anyplace you'd like to visit. Although the room was not large, it was certainly large enough for us with our sprawlingly large bags. Who goes to Florence to hang out in the hotel room anyhow? Take a left going out the door, take a left at the street and go to Robiglio's--my favorite coffee place in Florence. The Maxim has two computers for guests to use. I think that computer use has become so pervasive in Italy that there are fewer public internet "points" so this is another reason to recommend The Maxim.

8.8

The hotel is located in one the most busy streets of Florence with good shops, restaurants , famous monuments ( Duomo ) and squares.If you arrive by train the hotel is ten minutes of walking.Our room number 23 was very closely the lift and passage to other rooms and there was many young people arriving late night and make noisy.Breakfast was good.

9.5

Ubicación inmejorable, buen precio, buenas habitaciones, un hotel excelente para el precio que tiene.

5.9

buena ubicacion del hotel para hacer turismo. desayuno pobre...

9.1

Excellent location for the price!!!!

7.1

For us coming from the north of Europe we could wish a breakfast with more of the local spesialities e.g. salami, ham and cheese.

4.4

Exactamente no está situado a 300m de la estación es un poco más pero sólo lo digo com apunte. Su localización es perfecta para llegar a todos sitios caminando.LA limpieza es correcta pero las habitaciones son un poco deprimentes con lo que esperas encontrar por ese precio aunque no hay que olvidar que es Florencia y el alojamiento se dispara, sobretodo si como ésta habitación tiene baño privado. Ojo a la altura de la bañera que es bastante. Desayuno correcto. Personal amable. Recomiendo éste hotel por lo céntrico que está pero poco más.

8.1

Excellent hotel for the price. Staff was friendly and spoke English well if that is important to you. Breakfast was fair but certainly was sufficient. Incredible location just 2 blocks from the Duomo and 7 blocks from the Santa Maria Novella train station. Could easily walk anywhere from Maxim. Would have no problem staying there again

9.0

Ask for a room not on the side of the street. Room was spaciousness. 100 m from the Douomo, really central!

9.8

Wir besuchten Florenz für drei Tage im Mai 2008. Im Maxim haben wir uns sehr wohl gefühlt.Es besticht durch seine Lage in der Fußgängerzone direkt um die Ecke zum Dom. Wir hatten das Doppelzimmer direkt an der Rezeption zur Straße, wahrscheinlich eins der unruhigsten. Aber durch gute Fenster war es trotzdem angenehm ruhig. Sehr nettes Personal, ordentliches Frühstück, saubere Zimmer und Bäder. Es ist erstaunlich,dass man in einem 2 m² kleinen Bad Waschbecken, Bidet,Dusche, WC und Hocker unterbringen kann- aber es funktioniert gut. Auch das Einzelzimmer,in dem unser Freund wohnte war sehr schön, ruhig und geräumig.

3.2

Employees were helpful but I'm sorry to say that this was a horrible experience, appart from that. To start, we were give room #4, which turned out to be with a handicapped accessible bath. The toilet was fit for a horse...I had nightmares about it, and was constantly scared to fall into it- that's how big it was. The shower was just a corner of the bathroom with sloped floor. The curtain and the grout were black with mold. The room was decently clean but in need of painting the walls.We complained the next morning and they gave us a room in front of the luggage closet. A much nicer room. The shower area still had mildew, but a bearable quantity. And no matter which of the rooms, the noise from upstairs started early and very loud. I know it's economic, but beware; there are much nicer hotels for that price.

1.7

It was my first time in Florence, I stayed just one night at the "hotel", but I wouldn't return again to this place... the bed smelled bad and there wasn't towels (they were sheets), the shower didn't work correctly...

5.4

Rooms were adequate, hotel old as one would expect in center of the city. Corridors like a rabbit warren in need of some TLC.

6.3

The hotel is right in the middle of all the key places which is great. One really bad thing: the wall(s) between my room and the other rooms is almost paper thin, I basically heard the guy next door snore all night which was pretty annoying. Breakfast was good, service was acceptable, elevator is a plus since the hotel is located in a 4th floor. Two free internet connections aailable 24/7 was very good. The drywalls between rooms is horrible, I couldn't sleep one of the two nights I was there due to noise/snoring coming from other room.

8.9

Fantastic Location! Close to everything you want to do. Free internet was also nice.

4.5

Great location. Rooms not as clean as I expected, especially bathroom. Front desk personnel was hot and cold. 2 people were excellent and 2 were not.

4.6

The owner and the staff were so pleasant that I almost feel bad writing a horrible review, but my experience was so bad that I am compelled to warn others. I read mixed reviews about this place but gave it the benefit of the doubt. On arrival, my room was made up but not cleaned (hair on toilet seat & in drain, very dirty bed sheets, cups and bottles on desk). When I complained I was given a room in their sister hotel downstairs for 1 of my 2 nights(not much improvement - another story). When I returned to my original room, it appeared clean and was reasonably comfortable (but very thin walls). In the morning when I showered (by closing a curtain over the bathroom door - no proper cabinet) the curtain was black with wet mold, the floor drain did not work and the entire room flooded. I raced to get out. When I complained at check out, I was given a discount and a warm appology. I'd like to give this place the benefit of the doubt... but be forewarned.

9.1

This was our second stay at the Maxim. Great location. The staff was very friendly and helpful. Good selection for breakfast. Room was starting to show a little wear but a great value for the money. Will stay again in the future

9.0

perfect location. cant get any better. small, but free breakfast. good value. a/c took a little time to cool down, but overall the location cant be beat for the money.

9.7

An excellent choice for the price right in the middle of Florence. Great location near the Duomo, friendly staff, nothing too fancy but perfectly sufficient. I'd definitely recommend it!

2.3

There was a bidet in the shower and the sheets were so strong of bleach it made me sick. The rooms are so small with really stagent air. Great location in the city.

7.5

My room was at the Axial, a different floor of the same building (3rd, as I recall). Narrow room towards the back side of the building. Had everything I needed, incl small fridge, free internet in the room. Staff was very freindly, I would stay there again.

10

excellent! me and my sister-in-law were very much satisfied with all the services extended to us by the employees. food were all delicious, well organized, orderly, clean and on time. location was very accessible to train station, to tourist spots esp. basilica church,just few steps away from the hotel, academia, uffizzi, ponte vecho. hotel employees were very helpful, pleasant and considerate. hotel rooms were also spacious, always clean, well lighted, quiet..comfortable and change often bedsheet, towels and pillow cases. no problem for the eateries..restaurant were just around the corner, fruits stand and department stores were all close to the hotel. we felt our stay at the hotel was very short because we really enjoyed our stay. am now recommending to my friends this hotel ,MAXIM and if i will have the chance to go back again in florence, definitely i'll choose MAXIM hotel again.

7.8

Close to almost everything. Lots of places to eat nearby. Staff quite friendly. Walkable to termini if you don't have too much stuff (about 10-15mins).

7.8

Hotel parfaitement situé, dans le centre de Florence.

8.7

The location was excellent , room was nice but bathroom a bit dated and small overall excellent spot and good value for money

5.5

We have booked hotels previously through Venere and always cosidered the reviews by guests to be one of the main factors alongside location in making our descision. This time, however, we were disappointed. We read comments about this being two star but should be three, not what we found. The facilities were adequate, the breakfast selection meagre, the towels provided very poor, cleanliness of room doubtful. Having said this the hotel could not have been in a better position in Florence central to all you would wish to see and near enough to the station as you would want to be, as we spent all day and evening out of the hotel it was OK. I suppose you get what you pay for is the lesson learned!

7.3

The location is very convenient. They served an excellent breakfast with a large selection of food and beverages.

8.0

The location on the main street was excellent, but a little loud, but they installed soundproofing in the window so it was virtually silent when closed. We stayed in room 20 right off the lobby and you could hear people walking by in the hotel. Bathroom was VERY small and awkward; you basically had to shower on the toilet (really). Staff was VERY nice and friendly and helpful. Towels were wafer thin, and there was an accordian-style door on the bathroom which did not aid in privacy and was loud to open/close at night. Two free internet/computers was very nice. Property is on the 3rd floor of the building and the entrance is very commercial-looking.

9.0

Hotel Maxim was perfect for us. The location was incredible. Literally a ne minute walk to the Duomo and very close to other sights and museums. The staff was very helpful and friendly when we had questions. They referred us to a great restaurant with decent prices. We had a quad room which was clean and quiet. Would definitely stay there again.

9.1

Perfect location, between Duomo and Signoria. It is an old & charming palace. Aisles are narrow and intrincated, but it's part of the atmosphere. Everything ok, we'll spend there three nights and we'd surely repeat the experience.

8.6

Very good value. The location is excellent. We were moved to the newer hotel on the 2nd floor. The staff worked hard to make our stay enjoyable.

8.6

Nice hotel, perfect location

10

Excellent hotel. The room was large and the bathroom was very clean. Perfect location right next to the Duomo. The employees were more then willing to help me find a bar where I could watch the football game.

8.0

I really loved how this hotel is a between the Duomo and Piazza Replubica and it's just a 2 minute walk to go to each place. Located right in the middle of everything. Room was very clean and spacious although the decor did not strike me as anything fancy. Very 80s, cold war, socialist decor. Again, no elevators to the room, receptionist and lobby is on the 3rd floor. They provide free interet in the lobby which is nice. Staff was very friend and helpful in terms of providing assistance and information. Plus, they must have ran out of rooms, we got a room with an extra single bed, which probably made the room larger. Overall, nice and pleasant stay. Excellent location. Definitely worth a recommendation.

9.4

Everything was excellent. Kind and welcoming employees. Speak good English. Clean and spacious room. And above all the location of the hotel is fantastic. Very close to Duomo and the main street. Enjoyed my stay and will stay here if I have a chance to come back to Florence.

10

located in Duomo,the best one when I stay in Italy. Very helphuf staff. breakfast is good.

8.7

If you are in Florence for a couple of days and want to be close to everything, location wouldn't get much better than this. Despite the room overlooking Via dei Calzaiuoli, it was very well soundproofed, and with an excellent air conditioning unit it provided a very quiet and comfortable stay. Room was quiet small though had a double bed, the bathroom even smaller, but overall the hotel represents excellent value for money and I wouldn't hesitate to book here again next time I am in Florence.

8.4

Maxim was a great hotel to stay at in Florence. If I was to go back to visit I will stay at Maxim again. The location is great, the rooms are in good condition, the air conditioning worked and the staff was very welcoming. The only negative side is that the air conditioning was linking and hence wet the floor and we had to put towels on the damped area.

0.4

Il peggiore albergo mai visto!Sporchissimoo,mal tenuto,mal arredato.Da spaventarsi!Odore di muffa dapertutto.Copriletti,tende e finestre sporchi da non crederci.Persino l'aria condizionata appena accesa lasciava un odore insoportabile.Il bagno poi faceva piu schifo di tutto il resto!Niente vasca da bagno,ne box doccia,semplicemente una(sporca)tenda di plastica che divideva water e lavandino dalla zona,diciamo,doccia.A parte il pericolo di amazzarsi scivolando sulle piastrelle,perche bisognava girarsi di continuo,visto che la doccia era fissa al muro!E tutto questo a prezzo di 83 euro a notte!VERGOGNA!Brutto e deprimente.L'unico lato positivo di questo albergo e posizione centrale e personale gentile,ma neanche questo lo salva.Da evitare assolutamente!Certo che siamo scappati via dopo la prima notte e ci siamo trasferiti in un hotel bellissimo,10 minuti a piedi dal Duomo,pagando lo stesso prezzo.

8.0

I was very impressed with this hotel. Location was superb, breakfast was delicious and there was free Internet access as well. Would definitely come back again.

8.2

Don't be fooled by the exterior of the building -- it looks very seedy. But once you get up the stairs and into the room, it is quite nice. The shower curtain was VERY moldy, but otherwise the room appeared to be clean. The AC worked great, the staff was helpful, and FREE INTERNET! Only down side was hotel keeping our passports for hours - made us very uncomfortable. They should photocopy instead.

8.9

You can't get much more central if you tried! The free internet access is great too. Reccommend it to anyone.

8.7

EXCELLENT SERVICES.... THE GIRL IN THE RECEPTION >>> NICE AND PROFESSIONAL THE BEST LOCATION ....

7.0

We stayed for 3 nights. We were only in our room at night but the hotel was ideally situated to use a base throughout the day, to drop off shopping or change outfits etc. The staff were very helpful.

9.9

Great place, we loved it, great location, room was very spacious, clean, and quiet. Air worked just fine. Breakfast was good. Staff knew very good english and was very helpful. One staff memeber even offered to take us on a personal tour of Florence, but we couldn't due to a wine tour we set up. BTW, make sure you do a Tuscany wine tour, we did it for about $50 and it was well worth it. Make sure you bring a hair dryer, the one they supply is not that good. My girlfriend told me to put that comment, but everything else was great for the price!!!! I would stay there again.

9.8

The staff was very helpfull, speaking in my own language and giving me directions & advices. The location is perfect.

8.2

This is a great little hotel. The location is first rate and the rooms are simple, clean and quiet. I would stay here again. Decent breakfast.

9.1

Hotel in very good location - close to all attractions and in ideal location to experience Florence at nighttime as well. Room was very spacious and clean and enjoyed waking up to the sound of the ringing of the Duomo's bells in the morning. Staff was very helpfull - would definitely recommend this hotel to others.

7.6

This is a reasonably priced hotel and is very centrally located. It is not particularly special but, unless you are planning to spend your time in the hotel instead of out exploring Florence, it is a great choice.

9.0

The location was great. Easy access to the Duomo, Uffizi and other attractions. It does have street noise. We were there on New Years Eve and it was loud and smokey from all the firecrackers.

8.9

This was the third time I was in Maxim and in Florence I have been five times. Maxim has good situation and reasonable prices. Persons working there are very polite and helpful.

6.1

The hotel Maxim has acquired the hotel Axial located on the 1st & 2nd floors of the same bldg. Street noise until 2PM & trash, street-sweeper, and const. at 6AM make sleep hard to come by. Shower to small to get away from alternate scalding and freezing water. Orange juice at breakfast watered-down and not drinkable. Worst hotel out of 9 this trip. Great location but it ends there.

9.7

Las habitaciones del hotel son espaciosas y los baños son limpios. Tiene acceso a Internet gratis. El desayuno podría mejorar. Se encuentra muy bien ubicado, a pasos de la catedral y de los lugares de principal interés. De todos modos es un hotel recomendable

8.6

It is a great location. The heart of Florence. The rooms and breakfest where very nice. Since our room faced the street it could be a bit noisy. The only issue I had was once we checked in there was not anyone available to give wake up calls. But being an independent traveller is was ok. I would difinetly stay here again.

9.2

I would highly recommend the Maxim if location, cleanliness and friendly helpful staff are high on your priority list when looking for a hotel. We arrived in Florence after spending time in some of the bigger European cities and the Maxim provided a refreshing change to previous accomidation as the room was large, we had internet access and were right in the heart of the town and close to the main attractions.

7.9

we were beset from mosquitoes! ...no elevator to our room upstairs ...quite noisy at night because of street noise

10

Excellent location; very good service; very good breakfast facility and service. The hotel helped us made reservations on Uffuzi, and Academia, which avoid waiting long queue. Front desk people are very helpful. We are very glad to choose this hotel during our stay at Florence.

8.9

property wanted at least one night stay in cash... did not know this in advance...

8.9

We really enjoyed our stay here. The location was awesome! The room was clean and the breakfast area was very nice and we liked the self-serve style rather than having someone wait on us. It was great having free internet access as well! We have NO complaints and would totally stay here again.

9.4

Stayed at Maxim three days, great location, loved the breakfasts in roomy dining room, and loved internet room. Kinda non-descript entrance on busy pedestrian street, but one block from duomo!

4.9

I was very disappointed in this place. The double bed was 2 fold up cots pushed together, and the bathroom was tiny, even by European standards - by far the worst room and hotel of our entire stay in Italy - I would most definitely not recommend staying here, unless you don't care about the bed or bath and only care about location

8.6

Nice hotel. Great location. A little difficult to drive to but once there it is a perfect location. Breakfast was great. Water pressure was quite low in the mornings. The location and price made up for the low water pressure.

9.1

The staff was wonderful, the location could not have been more convenient. The only complaints we might have would be that the door to the hotel was left open in the late evening so anyone could walk in, and no employee was at the desk. Breakfast, while adequate, was one that would not tempt one to eat much.

8.8

Given the excellent location, we were pleasantly surprised by the quality of rooms. We would definitely go there again, despite of some loud music from outside one of the nights (probably a singular incident from one of the adjacent hotels.)

9.3

This hotel is in an ideal location. You walk out the door and you are there in the heart of everything! However it's not noisy either. It is a basic hotel but for a 2 star is better then I expected and better then some 3 star places I stayed. There is no mini bar or phone (probably why it's only 2 star). They do provide free internet access which is very handy.

9.7

Great location. Our room (N 16) was very spacious and quiet (court side). The morning reception lady was very nice and helpful. The breakfast was quite ok. But the most impoertant is that all main attractions are in walking distance. The icecream shop next door is not the best you can find in this best icecream country in the world, try others.

7.4

Although the hotel was located right in the middle of Florence, we had a quiet room and slept well. All the sights are in walking distance, which was very comfortable. The only problem, when coming by car is finding a suitable parking space as you are not allowed to enter Florence city centre by car, which meant we had to walk quite a bit to get there. The breakfast was rather poor even for italian conditions. However price/quality ratio was good, so if you're looking for a stay in city center the Maxim should be a good choice.

8.0

We stayed in Firenze for several times, this is the third time in Maxim. It has a really nice location, its right in the center. You can get everywhere within a heartbeat. We like the price of Venere, if you book on Maxims site its far more expensive. The rooms are very big, the only thing we did not like was that we had a invalid bathroom. Everything was wet when we showered.

9.3

Hotel Maxim is in a great location. 2 minute walk to the Duomo and 5 min stroll to the Uffizi Gallery/Ponte Vechio. We had a room in the newly renovated Hotel Axial,a sort of hotel within a hotel. Breakfast was sumptuous. Best part: There are 4 computers that guests can use to access the internet for free. Only gripe and its a minor one....shower stall did not have a caddy to hold soaps and shampoos. Also, can be a little noisy. One night a local band was playing at the nearby Piazza Republica until 1am...and in the morning delivery trucks rumbled through.Might be a problem if you are a light sleeper.

6.0

A FAVOR: El hotel es muy centrico; la limpieza bien; aire acondicionado; la atención es buena; se puede entender perfectamente en castellano. EN CONTRA: La entrada al hotel es muy triste, es un portal viejo y descuidado con la recepción en el 3er. piso; el acceso desde las habitaciones a las zonas comunes, recepcion con puntos de internet y comedor para desayunos, es laberintico; la habitación que me toco a mí daba a patio interior. CONCLUSION: LO MEJOR LA UBICACION Y EL TRATO FUE BASTANTE AGRADABLE.

8.7

great location in the center of Florence. the hotel is nevetheless a little bit noisy due to the bells of the Duomo ringing... anyway, I would recommend this hotel as it has a very good quality/price ratio.

10

Ausgezeichnete Unterkunft im Herzen von Florenz. Hervorragend für die Besichtigung aller interessanter Orte und der Teilnahme am Nachtleben. Das Frühstück ist ein bisschen spärlich, allerdings üblich so in Italien. Sehr zu empfehlen.

8.2

The hotel location is just perfect. Just few steps from the Duomo, so you can plan your days perfectly to visit almost everything from early morning. The breakfast was just ok, nothing special. I did not like that they use plastic glasses... But anyway. The rooms are very good size. The towels are very very thin, but it is ok. For the price, I don't know, because we payed the same amount for a hotel 4* in Bologna, but it must be because Florence is more turistic. Anyway, I would recommend this hotel. Thanks.

8.0

Maxim has a great location, only about two blocks from il Duomo. The greeting area of the hotel has a cozy sitting area, and has a computer for guests to use, which is a nice touch. My only complaint with Maxim is that my room had poor sound insulation between the hall and the room. Whenever somebody walked down the corridor on the hardwood floor, I could hear them.

8.3

Nice hotel in great location. The only complaint we had was that we had asked for a quiet room, but we ended up close to the dining area and were woken up early in the morning as they were preparing for breakfast. The water temperature in the bathroom fluctuated a lot from cold to really hot (but maybe that's just life in an ancient city). Otherwise, it was a really nice stay. Good amenities, including free internet and good breakfast. We booked 8 hotels thru venere.com and all of them turned out as were advertised.

9.9

Two heterosexual male travelers staying in a double room. we pushed the beds apart so to have more privacy. Breakfast was great in the morning, staff were extremely helpful. One out of two of the computers was working but the majority of the time it was available when we needed it to be. Clean. Affordable. Perfect location right in the middle of the historic center.

9.6

Of all of the hotels we stayed in on our trip, this was probably the best one. The location was amazing, being just a couple blocks walk to three of the main squares in Florence. The people that work there were extremly nice. They had free internet and drinks available for sale in the lobby. Our room looked out onto one of the main streets, but the windows had heavy duty shutters that even shut out the noise after Italy beat Germany in the World Cup. I would highly recommend this hotel to anyone. The one negative would be the bathroom. The shower didn't have an enclosure and the toilet was in the shower. A very small negative.

6.0

This hotel room looked just like the pictures on the internet. However, what it did not show was the very basic condition of the bathrooms. When the shower was used the whole bathroom floor was wet. In my son's room, the toilet was in the shower stall. Whenever you took a shower, the toilet got wet and the floor was flooded in the bathroom. We choose this because of it's location and price. The location was great, due to the bathroom situation, it was not worth it. In addition, we had a problem with the air conditioning in both rooms. In one room you could not have the TV on if you wanted the air conditioning to work. I suggest this hotel needs to upgrade some features and make sure the mechanicals are working properly for the rooms.

9.9

We stayed in a number of small hotels and B & B's during our three weeks in Europe. The Maxim ranks right up there with being a fine facility. We were in the newly renovated section, with internet access and a pleasant breakfast room. It's location was superb; generosity of staff, particularly the owner's son and the evening staff person, was wonderful. We faced the street, but were not disturbed by the noise. We'd recommend the Maxim to other guests.

8.9

Friendly staff. Very clean recently renovated room with spacious bathroom. Excellent location. We enjoyed our stay at Hotel Maxim

7.9

A nice place with hard working staff. Extremely close to central Florence. The breakfast offered had a little more variety than others and was easy to use.

8.2

It was pleasent...the room was fine...the workers were very helpfull...the only problem was to carry our suitcases up the stairs ..the elevator did not go to the upper level..so it was difficult...after shopping the suitcases were really heavy..it was fun..i will recomend the hotel maxim.

8.5

The staff was very helpful. Best breakfast we had.

9.1

Very central, very friendly and helpful staff, a good place

9.4

Bargain at 98 euro per day. Fantastic location to tour Florence. Right between the duomo and the Uffizi. Car park was 21 euro per day. Can drive to front door and unload luggage. Breakfast was pretty good - cereal, yogurt, pastries, rolls, juice and coffee. Bed was very comfortable and very quiet in room 107. Free internet.

7.5

Very nice for a two star hotel. Location was excellent, everything within an easy walk. Room we had was small but comfortable and our friends room was a bit larger. Breakfast was typical European and very satisfactory. Staff was very helpful. We would definately stay here again and will recommend the Maxim to friends.

8.4

Hôtel très bien placé en plein centre de Florence. Attention si vous venez en voiture, parking obligatoire, tout le grand centre de Florence est interdit au stationnement des voitures non résidentielles.

9.3

Location was fantastic. We did not receive requested wake-up calls twice! The staff were very helpful apart from that though.

6.5

Not a bad hotel, very close to the Duomo and city centre which was the key thing. The bathroom smelled a bit funny though. Otherwise the room was warm and the bed comfortable. Great price.

9.8

Great location at a great price. Rooms are spacious and clean and personnel is friendly. Excellent option!

7.8

This is best place to stay if you want to be in the center of the city. It is only about a 10 minute walk from the train station, and literally down the street from the Duomo. All of the best shops are near the hotel, so we would go back a few times during the day to drop off our packages so that we didn't have to carry them everywhere we went. The staff was very friendly and helpful and the room was always clean.

6.5

Fantastic location only 2 minutes walk from Il Duomo on a pedestrian only lane....BUT very noisy with early morning and evening service vehicles audible through the windows and shutters overlooking the lane. Unfortunately we were there New Years Eve and had constant noise - shouts, broken bottles, firecrackers (which set off shop alarms!!) all evening. Room was however comfortable and warm and breakfast adequate. Great to have free internet available 24 hours.

9.2

This was the 2nd last hotel on our 6 week Honeymoon through Europe. This hotel had a perfect location very big room and clean and comfortable. We were up on the 3rd level the newer rooms I believe, there was some noise at night time from street performers but not bad enough to stop you from sleeping. This place was just like the pictures showed , breakfast was the best we had on our trip as it had cheeses and cereal as well as crossiants etc. Would recomend this hotel for sure.

9.0

We would stay again. The room was very large, the bathroom large and modern. Free Internet access. The breakfast, included, was good but not special; coffee, teas, espresso, cereals, brioches, rolls, jams, juices. No meats or cheeses. The rooms are a bit institutional but our room at least was very quiet. The location right in the middle of town is excellent!

8.4

On arrival the triple room proved to be a double bed. At reception the explaination put forward was that the room service had taken out the extra bed, as they had gone home nothing could be done. We had to take a single room and incurred the charges of doing so. Not a very helpful start to our stay. Can't understand why room service can not have known that the letting was for three people! They could have offered us the 2nd room free of charge for one night and sort it out in the morning. Otherwise a clean central calm place to stay in Florence.

8.6

Hotel personnel was extremely helpful. Thank you !

9.4

This hotel is in a great location central to everything. Rooms and bathroom a reasonable size. We were excited that the bathroom had a spa bath but it didn't work. Staff were friendly and helpful. Only complaint was that our passports were taken.We were told they would be ready at 10pm but when we returned to our room at 7pm they had been left out in the open in the slot for out room. Anyone could have taken them. Apart from that a great value for money hotel.

8.8

nice friendly hotel. In a perfect central position.