Hotel Enza - Florence

I have stayed at Hotel Enza on several occasions. It is clean, reasonably priced and conveniently located. On weekends there can be some street noise, but it's usually not too bad. The only thing different from their website this visit was that breakfast was not available due to a staff member's illness. There is no elevator, so may not be appropriate if you cannot manage steps or luggage.

Old hotel. Bathroom had bad smell. Shower water was weak. Found mosquitos in our room.

Quite good hotel. It's great to spend time here.

Great position (central, quiet neighborhood).

Went for cheap place, good value for given money. Very close to the center.

Toilet was clean; If they also provide kettle that would be good as it's a simple thing; Reception on the second floor which have to carry all luggages up, not good with heavy bags. Receptionist was friendly and nice.

Probably our favorite hotel we've been to in Italy. The people at the front desk were really friendly and helpful, and we got free internet access, which was nice since internet had been difficult to find in the other cities we'd been to. Breakfast is expensive so we didn't bother, but they'll make you a pretty good cappuccino for 1 euro and there's a supermarket right down the street where you can buy pastries. The rooms can get a little noisy during the day with doors shutting and people moving around, but it's on a quiet street and I had no trouble sleeping at night. Also, the AC unit is awesome.

We had to deal the room once we arrived at the hotel, as it was specified on the website that we would have a room with a bathroom INSIDE that said room and the receptionist was not able to get this information anywhere. We finally got the room but we had to get into an argument to get it. On another hand, we had the best service ever when we were trying to get a reservation in another city. The employee was very helpful and offered a great customer service.

Wonderful location and free wifi which was a nice touch. Breakfast was not inculded and was an extra 5euro a day. Shower was interesting but overall a good hotel. would stay again but only in a Double room

Rooms were quite small, but I didn't need much more space. Used room as a place to sleep and that's exactly what it provided. Very clean and good for single traveler. Staff was very nice and helped with any questions I had. Location was just a few minute walk from any nearby businesses.

Yes

Excellent value for money - I was using Florence as a base for a cycling holiday and the location was perfect, being near the hire shop and readily accessible to roads out of town. Clean and quiet, though the decor did betray a season's use; I'm sure the winter will sort that out. Staff were always friendly and welcoming. I will certainly use the hotel again.

Nice place and helpful staffs

It`s not first class but for the price its okay.

Overall, it was a great room for the price. I had a room right by the front desk so it was a little noisy, but not too bad. I appreciated the fact that they had a computer available for guests to use the internet for free.

Good location, near the train station and central market, close to the Duomo. Room was large and very comfortable. Paintings adorn the rooms and hallways. Staff is very friendly. Can't beat the price.

The hotel was quite easily reached on foot from the station s. maria novella, around 10 minutes. the staff were friendly, polite and competent, the room was small but clean and the private bathroom was also clean. for the price i paid i was very happy. there is free internet, a big plus. the best hotel i have stayed at in florence for the price i paid, so i would definitely come back.

Quality hotel, wrongly marked on the map as it is further up the street than indicated. Very central in Floence, everything in walking distance. helpful staff and very good value for money.

Clean room and bathroom. Room was bigger than expected (by Italian standards). Its handy to the train/bus station - about 10 mins walk.

Katia IS Hotel Enza! What a wonderful employee! She was extremly accommodating (booking venues before we arrived,answering any and all concerns).Hotel Enza is in a great location....walking distance to everything.Internet access was a bonus!

I am traveling with my friend. This hotel is nicely decorated, looking nice and cozy. The employees are very nice and patient answering our questions about what to see and how to walk there.

Would have liked cnn or bbc on the tv in room. otherwise very helpful staff and it was easy to get around Florence.

The room was situated right beside reception with vurtually no soundproofing. The window was facing a inner backyard and locked. In fact not satisfactory when it comes to fire safety. In addition, I experienced the hotels disability to deliver hot water in the morning. Some questions to staff made me to conclude that the sanitary facilities not at all were suited to the requirements of this hotel.

Good location, close to railway station (although not just 300m as stated, but at least 600m) and a short walk away from Duomo. My external private bathroom looked newer than shabby room, but the hot water pressure at the shower was very weak and I had an occasional problem with the toilet flush. I also missed rail/hooks for my clothes. I believe that towels were not changed during my five day stay. The room was dark (not bright as on photos) and cold. The bed had very uncomfortable and wobbling mattress. One evening upon return I found my room unlocked. Free Internet access is actually just one computer almost always already occupied by other guests. Front desk staff kind but reserved.

Ottima posizione al centro di Firenze, ottimo rapporto qualità prezzo.

The reception staff are very nice. They are very kind and helpful. The computer is available for accessing onto the intenet. It's very convenient if we want to search for more information about the city. You can find restaurant, cafe or kiosk easily in the surrounding area.

Very good relation ship price /quality and near the center

What a gem of a Hotel. Especially considering the value for money aspect. The staff are great. If you need advise on where to go or any help don't be afraid to ask. Only downside is the Hotel can be difficult to find. Would I return - absolutely

The staff was very helpful & accomodating. We could hear the couple next to us very clearly & it was annoying. Also there were marks on the walls that we later realized were squashed mosquitos!

This is a good hotel for budget travellers. Hotel is well run with very helpful staff. Hotel is 50m from a huge market that is open 6 days a week. Accom is very clean and rooms in good condition. Free access to the internest was great for keeping in touch. Walk up the stairs with suitcases was only blemish on otherwise great accom. Note it is located in a street with a non sequential numbering system (at times) so just keep walking.

The hotel was excellent value for money. All the facilities were exactly as described and the staff were helpful and friendly. The location is a little far from the centre of town but this was not a problem for us.

Positive features: generally friendly staff, small library of guidebooks available, free internet access in the lobby, clean bathroom and fresh towels, air conditioning.

I recommended this hotel to several of my friends, excellent value for the price

We enjoyed our stay, and there was conditionned air in the room. Even if the bathroom wasn-t in the room, it was easy to use. Just one thing, there was no cold water, and when it's 40°C outside, it's a bit hard to stand.

Good location and nice house

Not flashy, but perfectly comfortable. Enza is in a great location. The room was clean and the staff friendly.

The room was the largest one that we stayed in during our trip (6 total hotels). The receptionist was very helpful and provided us with a tourist map of the city. The shower did not consistently have hot water. The surrounding location was noisy.

The ladies at the desk were fabulous. Very competent, friendly and helpful. They make the hotel.

A shower door or curtain would be nice, also more hooks for towels. Other than that, a superb value with friendly, knowledgeable service. Very convenient location, close to the train and the Duomo.

Excellent location very near train and Duamo and huge S. Lorenzo markets. Compass and map are required in this city due to narrow curving streets constantly changing directions. No breakfast area/breakfast extra. Very useful free Internet station (one). Friendly english speaking staff. Street and front desk noise a bit loud thru windows and door (typical of most smaller hotels). Ask for room away from both and shared toilet. No elevator - up a long flight of stairs from street. From train, take 1st left at tourist stands (busy street not marked!), then right at park middle street, then left and hotel on left. Best city view from Piazza s. Michaelangelo above city (bus #12? near McDonalds at train) Buy ticket at Tobacco shop and validate when boarding. Nice downhill walk back from there. Book museums prior day to avoid lines. Gelato is wonderful.

For budget traveller. Good value for money.

Quality worths the price. convenient location, clean room and friendly staff. Just one more thing, the house number there have two kind of colour to distinguish: red and black, I had no idea of it, so it took some time for me to find the right place.

I traveled all around Europe in the summer of 2006 - this was easily the nicest place I stayed with wonderful people and an excellent location within easy walking distance of major sights in Florence.

Excellent value in ideal location. Highly recommended

Hotel Enza is only a 15 minute walk to the Duomo and the other major attractions in Florence. It is in a quieter area of the city, and only a 10 minute walk from the train station. The staff was very friendly and helpful, the room was clean. I would definitely stay there again.

If you realy wont to pay 80 euro for absolutely nothyng than you are in "Enza" on the right place. the room was ok, but for this price you can realy expect nice view and a schower cabine that dosent have holes in the doors the only think that was realy good was the welcoming of the nice lady in the reception. we were also in other hotels in Florence that were cheaper and much better.

With 11 degrees and a freezing wind outside we could have wanted a better heating system than an a/c blowing out warm air. Extra blankets helped a bit, but still we were cold. But anyway, I love Hotel Enza, have stayed there 5 times, and would come back anytime.I have recommended the hotel to collegues and friends. Everybody has been very pleased with the stay.

This hotel really suited our budget and needs. My only concern was the state of the bathroom which was generally clean with two exceptions: 1) mould on the shower tiles (which could be wiped off and wasn't) and 2) a faint smell of urine when you first entered, indicating the need for some deep cleaning. Don't get me wrong, the overall look of the bathroom was quite fine and the room itself was clean and comfortable. Staff were considerate and helpful. And the supplementary breakfast was good value.

Excellent hotel close to the centre of town. Staff were brilliant and gave us some great recommendations for places to eat etc. Very highly recommended.

Very nice hotel with competent employees and the best quality/price rate in Florence

Very clean hotel and the staff were very freindly

Not too many comments, fair price, clean room, well located.

Lo unico bueno del hotel es la situación y la amabilidad de los empleados. Lo demás deja mucho que desear. El baño de la habitación era muy pequeño y la limpieza dejaba mucho que desear. Los muebles son todos muy viejos y la habitación necesitaba una mano de pintura. El desayuno no merece la pena porque no es ni abundante ni bueno. No volvería al hotel

Muy amables en la recepción. Nos ayudaron en todo lo que le pedimos y colaboraron a que nuestra estancia fuera más que agradable.

Hotel Enza was very adequate. While it did not exceed my expectations I was not disappointed. The central location was very nice.

Excellent place to enjoy Fiorenze, near of the main station, downtown and everything you want. the employees are very polite. I recommend you this place!

Very pleased with this hotel. The only downside was having to haul all our luggage up a flight of stairs, but this is not uncommon.

Hotel is in major need of a renovation. Staff is friendly and tries hard, but hotel is just shabby and old. I thought it was our worst hotel room in all of our stays in Italy.

Wonderful location 10 min walking from Duomo, very clean and quiet. Lots of shops around. Nice staff at the reception. Little space in rooms. I recommend it for a budget trip and I would definitely come back.

We found this hotel to be pretty good. The only problem was that one had to reserve for the breakfast. We did not know this and so had some problem finding reasonable breakfast outside. In any case, I would recommend this hotel to anyone for a short stay in Florence.

This hotel was a great value. . Despite our room being different from the one pictured on venere,we still got a nice room. Only drawback was it didn't have its own bathroom. The service was good and welcoming the location was excellent. (that isn't saying to much because of Florence's small size just about any hotel you stay at will be a good location.) There was 24 hr computer access in the lobby and eventhough the bathroom was down the hall there really wasn't any problems. When we wanted to use the bathroom or cleanup it was available. Breakfast was also included but we never took advantage of it because we slept in to late. If you do take advantage of the breakfast keep in mind you have to order it the night before. Great hotel we would recommend to anyone.

Florence in general is smelly with dog poops everywhere, but I can't open the window in my room because of the strong sewer smell. My room is a single room, and my bed is as wide as the width of my pillow. I am a small guy so it is fine, but I don't think it would work if you have a heavy set or tend to move around a lot in bed. I don't think they mention but they have a computer with internet connection that you can use for free in the lobby. That is nice. You can leave your luggage there and pick up later. The front desk staff are helpful but could be a little bit friendlier.

Good hotel for a short stay in Florence. All seights are in walking distance. I would recommend the hotel.

Fabulous hotel for any price, very friendly staff absolutly nothing to complain about. The Hotel Enza is less than 10 minutes walking from the main sights in Florence. Cannot fault the place. We were close to the main routes out of the city and into the Tuscan hills. All in all a very enjoyable 2 night stay.

I can't say enough about Enza. The best place I've stayed in a long time!

It is good and and hotel.Clean and cute. The stuff there is helpful and kindly. So overall will consider come back again next time.

We were on our honeymoon and found Hotel Enza to be delightful. The hotel doesn’t have a lift, so make sure you can carry your luggage up a couple of flights of stairs. The room was very spacious and had a lot of charm. The common places had interesting décor. The bathroom was very clean. The bed was comfortable (not too firm) and the staff was pleasant and knowledgeable.

Woman at desk very helpful Use of computor was fast and free Breakfast was with freindly help Lots of steep steps

Great welcoming, kindness and competence. I would suggest to anyone to stay at Enza!

If you are looking for an economical simple place with a comfortable bed because you are going to be out all day exploring Florence, then Enza would be ok. It could use some brightening(paint and brighter lights)but reasonable priced. American students were noisy in the street at night. Not a difficult walk with luggage from the train station.

It is near from the train station (10 min walking), also very close to all touristic places in the city. We didn't have any kind of problem since our arrive. For us, it was a very good option to stay in, not too expensive, clean and well located.

Steep stairs that you need to climb with your bags to get to your room. Good hotel.

Not in the heart of old town Perugia, but it was close to the escalators to get into the city. Nice breakfast choices and a great view of the larger city. The rooms were very authenic with great windows.

Personale molto gentile e disponibile, albergo vicino al centro ma in zona tranquilla.

This is an "OK" property. A bit high for what you get -- Stairs to climb, no breakfast, and less than fancy room in an area that is noisy yet far from the center of Florence. The shower clogged as well.

Excellent value & service; close to train station & easy to find; carpet was old but the room was one of the largest & nicest I've seen in comparable hotels; I chose a room w/o WC and the shared WC was the largest I've seen in Europe (there is also a 2nd smaller WC). I will definitely stay here again.

Quiet neighbourhood, nice rooms with modern bathrooms. Good location within reasonable walk of main sights. The staff were outstanding - helpful, friendly, attentive.

Excellent hotel. Two remarks : on the website it said the hotel is located at 300 meters from the railway station. This is absolutely not true: it's about a 15 minute walk!! The staff was very friendly, only the person that checked me in (I arrived around midnight) was very slow to actually arrive at the desk - I had to wait for two minutes after I rang the bell before he showed up - and was not too friendly. The people that work the morning and afternoon shifts, were extremely nice and helpfull.

Really nice hotel in a family-style. The room was simple (and without WC as we knew before) but quite and clean. There were 2 WC together with shower on the same floor, not really a problem. The only issue: the doors are fairly thin. Everything is heard...

The only thing we disliked, was the fact that we a couple of times picked up our own key - there was nobody at the reception, and we could easily have picked up any key we wanted.. The hotel was okay, but not as central as we had hoped, though The Accademia was close.

The room was very spacious and I liked having the shower and sink in my room and free use of the internet was appreciated. The only suggestions would be to include breakfast for the room cost and to put up some sort of door felt to quieten the sound of doors closing which was extrememly loud.

Excellent place for the money, very convenient location, walking distance to everything. To our surprise the personnel working on the reception area were very helpful, polite and willing to help in any possible way. Italy should have more people like them (of course this workers were not native from Italy!)

Very good hotel for the price. Easy reachable, walking distance from the rail station. Clean and spacious. The breakfast was not included into price, but it's not a problem.

It met the standard expected. For the low price is it ok to stay for a short journey, 2-3 days. As an accomodation to feel comfortable for a weeks holiday or longer it is not to recommend. The bathroom is not within the room, but next to it. It is not luxury and seems a bit ancient, but it seemed to be clean.

Very competent employees helped make my stay in Florence a very pleasant one.

The best hotel I stayed during my trip to Italy this time.10 minutes to Duomo by walk and same time to train station.Plus the hotel is full of the sense of art. A really nice hotel. You will enjoy staying in it.

Everything was nice, with two exceptions: i saw some apparently dangerous people at night around the hotel. Nobody bothered me however. Apart from that, they charged me a 5€ plus for the breakfast (which I didn't want and didn't have, 9 in the morning was too early).

The saty at Hotel Enza was disappointing to say the least. We travelled all over Italy over a period of 11 days, had a great time, but the stay in Florence was marred by Hotel Enza. The temperatures were running at 40 degrees C and inspite of specifically booking for a room with Air conditioning, the AC in the room wouldn't work. When we requested that the AC be checked out, the receptionist came up and said in a dismissive way that there wasn's a lot he could do! He would not let us move to a room where the AC worked; we asked for a table fan which was promised but did not arrive for over 2 hours; we had to go down to the reception and ask again before the fan came up. The next day, the rude receptionist insisted on charging us the full AC charge and when we asked to speak to the manager to clarify the issue, he claimed he was the manager and started wragling his hands in the air and was really rude. The room was on the top floor (2nd floor) with steep steps and no lifts. There was no help available with the luggage either. The shower just about worked and the room was just about OK. My most sincere suggestion would be 'Save Your Money and Go Else-where'. We had excellent rooms in Rome and Venice which are ususlly more touristy and busy.

For its price it is a very good option. Carpet in the room had is time and should be replaced.

The service was great the girls at the counter were very nice and very helpful they helped me with all the questions I had about places and how to get there. I had a great time. And the hotel is near to everything so it´s great.

Enza is in a central location and only 10 minutes or so walk from the Duomo and Uffizzi. Staff were very welcoming and efficient and spoke English. Single rooms were small and not a/c; double room was a/c but had a TINY bathroom. Enza is on 1st and 2nd floor with quite steep stairs so not good for the infirm. We drove to Florence - finding the hotel was difficult because of the maze of backstreet but there was a guarded garage just down the road where we could leave the car. I would use Enza again when staying in Florence.

Enza is very easy to find from Firenze Santa Maria Novella Railway Station if you have a map. The walk is merely 5-10 mintues so you don't have to drag your bags for too long. The area is safe and within walking distance from major tourist attractions. If you are looking for a budget stay with basic amenities, this is a place for you. Shared bath felt a bit inconvenient but the toilets were clean (one was too small though) and not too difficult to access any time of the day. They have free internet which is a great facility.

Located about 10 to 15 minutes from center by foot. And NOT a ten minute walk from train station with luggage. It was overall a pretty good place to stay for someone on a budget in Florence. Knew that there we would be sharing a bathroom but found it a little hard to deal with. Also be prepared for the climb up to your room with your luggage.

The hotel was close to transportation and all major sights. The staff helpful and friendly. They had no problem setting up taxi pickup for 3AM. The main bed was a little cramped under the stair casing.

Nicest place we had for the money on VENERE.com! Owner is amazingly informative and speaks great English

À part un soir où l'employé de service refusait le chien (alors que les animaux de compagnie étaient indiqués être bienvenus), nous avons eu un accueil agréable... malgré des problèmes de porte !

Very nice rooms at a low price. We had a private bathroom, but it was not connected to our room. That was ok because our room had a sink and bidet, which was perfect for pissing in.

The room was clean and spacious. It was a little noisy at night because our room was located on the street. The two shared bathrooms were well kept. Great location, free internet, nice staff!

This was a very good experience, and I would stay here again.

This was an excellent hotel, considering the price. The staff was friendly and helpful (and mostly English-speaking). The shared bathroom was very clean and even spacious. Free internet access in the lobby was certainly convenient. Some complaints: I couldn't get help from the front desk attendant one evening when trying to get an outside line to make a call, and couldn't see out the window of the room at all (I assume the bars, etc. were ... for security reasons? Although the area didn't seem unduly rough to me). All said, I would stay here again.