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Hotel Desirée - Florence

3 star Hotel Florence

Via Fiume 20 - Florence

1-877-662-6988
Price starting from 82 .80
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The family-run Hotel Desirée is a charming hotel in the center of Florence, only 200 meters from the central railway station and within walking distance of the city's most important sights, such as the extraordinary Fortezza da Basso Exhibition Complex and the Congress Palace.

Beautifully decorated floors, magnificent Polloni stained-glass windows, and splendid views of the amazing Duomo and the San Lorenzo cupola, all this together with the cordiality of the friendly staff will ensure you a very pleasant stay in Florence.

This affordable dog-friendly Florence hotel provides complimentary wireless Internet access throughout, and air-conditioned smoke-free sitting areas. Guests who wish to dine privately may order from room service 24 hours a day.
Venere Guest Rating
Guest Rating 7.9 Good
Based on 180 hotel reviews © 2014 Venere.com

Traveled this 2013 summer with my dad. Had 2 single bed which was perfect. Located...

Venere Guest, Canada
Read Venere Reviews

Check Availability at Hotel Desirée

Book by phone 1-877-214-4288
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Facilities at Hotel Desirée

  • Dogs allowed
  • Lift/elevator
  • Entire property is non-smoking
  • Laundry room
  • Room service - 24 hour
  • Pets accepted
  • Bar
  • Luggage room
  • Multilingual staff
  • City tour
  • Front desk - 24 hour
  • Concierge
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in: after 2 PM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Desirée is also known as

Hotel Desiree
Desiree Hotel Florence

8.2

Clean

7.5

Location

7.2

Quiet

7.8

Spacious

7.9

Service

Hotel Desirée reviews

9.9 Outstanding!
  • October 2012
  • Venere Guest
  • Group
  • Italy

Great hotel to stay at! Clean rooms and great breakfast! Would definitely recommend and will stay there again! Walking distance to train station and Florence hot spots. Staff was very friendly and welcoming!

7.6 Good
  • October 2012
  • Venere Guest
  • Single traveller
  • Italy

Nice, clean and quiet. Good for 2 or 3 days of permanence. Bye

1.7
  • December 2011
  • Venere Guest
  • Young couple
  • Switzerland

The hotel staff was extremely un-welcoming and un-hosptiable. We had a hard time finding the hotel at night when we reached Florence. We missed it number of times, as the nameplate of the hotel was not illuminated and there were many other hotels in the same building. The lift was not functioning either. Also, the room was stinking and the bedsheet were extremely untidy. The fridge was not functional. It was unbearable to stay in room. The bed was also broken. The hotel staff was extremely callous and un-helping. We would not recommend this hotel to anyone,especially considering its price and the kind of serivces and room you get. There are many other good options right next to this hotel. So please do not ever go to this hotel.

8.7 Excellent
  • March 2011
  • Venere Guest
  • Not Specified
  • Germany

The breakfast was insolence. There are no sausage, no cheese only whitebread, sweet bits and very bad coffee. Sorry but it was really really bad!!!

8.3 Very Good
  • December 2010
  • Venere Guest
  • Not Specified
  • Canada

The room was decent. Nothing special but clean, spacious and affordable. Breakfast was offered very early, it should've been extended until 10 or 10:30. The area was great for train users, literally around the corner from the train station. We stumbled upon a cooking class in a pamphlet at the hotel. The staff helped us make reservations and we had a wonderful time in the class!

7.0 Good
  • November 2010
  • Venere Guest
  • Family with young children
  • Turkey

The Bath room is not good. The door of Shower area is broken.Hotel location is very nice, near from Main station and main ctiy area.We had been enjoying our trip.

9.3 Wonderful!
  • May 2010
  • Venere Guest
  • Single traveller
  • Italy

One day. Young people.

8.3 Very Good
  • April 2010
  • Venere Guest
  • Family with young children
  • France

Good location within walking distance to everything in Florence. Clean and good value. Bed coverings need updated but everything was clean and in good repair. Customer service was good and the common areas were nice. We would stay here again.

8.8 Excellent
  • January 2010
  • Venere Guest
  • Family with older children
  • Germany

Good room with location convenient to train station, easy walk to sites - our room backed up to bus loading area. Breakfast just OK. Parking available in nearby lot. WIFI in hallway only.

8.0 Very Good
  • November 2009
  • Venere Guest
  • Young couple
  • Italy

Rooms were clean, breakfast was rich and the girl in the reception very kind. I would suggest it. It is also very closed to the centre: 2 minutes walk to Santa Maria Novella Church

7.1 Good
  • October 2009
  • Venere Guest
  • Mature couple
  • Norway

A small, but charming hotel. Breakfast was good, served in a very nice room. Very OK position as to shops, restaurants and above all the railway station. Will definitely come back.

9.0 Wonderful!
  • August 2009
  • Venere Guest
  • Group
  • Greece

I stayed in a triple room with two friends of mine and did not have any particular problem. There was some noise from the street downstairs but it was really improving if you kept the window close. The room was a little bit shabby but clean. The staff was very helpful and competent and breakfast was really good -the room and view from the balcony were creating a kind of romantic feeling and the food seemed to be really fresh, except for the juices. Coffees were awesome even though made by a machine. A nice experience on the whole, indeed.

7.2 Good
  • August 2009
  • Venere Guest
  • Family with older children
  • Italy

We've traveled to Florence many times it is our favorite Italian city. This is excellent for business travel as it is near the train and bus station. The views and locations are not as desirable for tourism, it is not far from the city center (easy walk) but not in the heart.

5.9 Ordinary
  • July 2009
  • Venere Guest
  • Family with older children
  • Venezuela

Habitaciones pequeñas y muy ruidosas, ya que está enfrente de una estación de autobuses. Aunque el personal del hotel se portó muy bien, yo intentaria otra opción para conocer Florencia!!

7.1 Good
  • June 2009
  • Venere Guest
  • Single traveller
  • USA

I booked a single room. I was given a room with a larger bed, but the foot of it was very close to the wall. Room had a desk in one corner and a small chair and a wardrobe unit. It faced an airshaft. I could look out my window and see the hotel desk if they had the window on the opposite side open! Bathroom was very small. I had to close the door to get to the toilet. There was no shower stall. Water went on the floor and s hower curtain did not even come down to the floor! Also, water came up from the drain periodically (even when I wasn't there) creating a flood in the shower area. There was also a pipe or hose coming down from the ceiling in the corner of the shower area with water dripping down! Some of the lights weren't working, but light was adequate anyway. TV was way up high near the ceiling.

8.3 Very Good
  • June 2009
  • Venere Guest
  • Young couple
  • Netherlands

Light, spacious and clean rooms, and fine service. Very nice breakfast room, only the staff doesn't speak English very well, but they are helpfull. We had a perfect stay!

9.1 Wonderful!
  • May 2009
  • Venere Guest
  • Single traveller
  • USA

Nice people, spacious rooms, comfortable bed. I would stay there again.

6.2 Fair
  • May 2009
  • Venere Guest
  • Young couple
  • Argentina

La habitación daba a la calle y el tamaño estaba bien. Lo que era un producto transgénico era el baño; era muy pequeño, pero ese no era el tema. Cuando uno de los dos iba al baño, la habitación entera presentaba ruidos extraños. El hotel se encuentra bien ubicado si como en nuestro caso llegabas a Firenze por tren. Si bien no fue un padecimiento, buscaría un hotel un poco mejor la próxima vez.

8.9 Excellent
  • May 2009
  • Venere Guest
  • Australia

This is a small hotel, attractively presented, very close to the central station and city centre. About 12 steps before getting to the lift. Reception staff were very nice and helpful. One room was very quiet, the other was a bit noisy. Good breakfast for this size of establishment. The Australian exchange rate makes everything in Europe expensive, but this hotel seemed relatively good value for money. Would definitely stay here again and think it is one of the best value for money hotels we stayed at in Italy.

5.4 Ordinary
  • April 2009
  • Venere Guest
  • Family with older children
  • Austria

location rather quiet till 6.30 it's near to the bus station. rooms toooo small for 3 person. little breakfast with terrible coffee. nice reception, no good breakfast service

7.4 Good
  • April 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Arrived at 10p.m. to be told by an employee with minimal English they had no room and we'd been booked in to a hotel nearby. He couldn't give us a reason but did give us a map to find the new hotel.We returned to Desiree after 2 nights and were told why we'd been moved--it would have been nice to hear this on our arrival by someone who spoke English. The last 2 nights at Desiree were O.K.

7.9 Good
  • April 2009
  • Venere Guest
  • Family with young children
  • United Kingdom

The directions were a bit off. We were told to turn right when it should have been left. Other than that, the hotel was relatively easy to find and was located near the train station which was convenient. The hotel was noisy, but that depends mainly on the other guests. We had a school group there for two nights so it was quite noisy. Plus, our room was located near reception, so we heard the phone ring... luckily it didn't ring often. That being said, the hotel was good quality for money. The bathroom needs a bit of a remodel, but the room was much bigger than I expected. Breakfast was decent. It is located on the third floor. There is a lift, but it wasn't working when we were leaving... not fun to carry two suitcases. Just be wary of the possibility.

4.3 Ordinary
  • April 2009
  • Venere Guest
  • Young couple
  • Hong Kong

Staff are generally competent for their jobs and nice. However, I was anger with the payment when check-out. For the discount offered by Venere, the hotel staff rejected to honor. Finally, I needed to pay full amount without any discount due to communication problem (you knew it was difficult to communicate with Italian with English).

6.9 Fair
  • March 2009
  • Venere Guest
  • Not Specified
  • United Kingdom

Very close to the station and reasonably quiet. Hotel was acceptable for the price with a decent buffet breakfast. The room was of a good size with a recently refurbished but smallish shower room.

9.6 Outstanding!
  • March 2009
  • Venere Guest
  • Mature couple
  • Italy

Albergo confortevole e caratteristico, ottimo rapporto qualità prezzo. Fortemente consigliato.

8.3 Very Good
  • March 2009
  • Venere Guest
  • Family with older children
  • Malta

Very pleasantly surprised! Our triple room was very spacious and the staff were courteous. Excellent location - definitely good value for money!

8.7 Excellent
  • December 2008
  • Venere Guest
  • Not Specified
  • United Kingdom

What a delightful hotel; conveniently positioned within easy walking distance from the historical centre. Wonderful interiors in a solid Palazzo Antica. I had an economy of space in my single room, but who goes to Florence to sit in their bedroom?

8.8 Excellent
  • October 2008
  • Venere Guest
  • Not Specified
  • Norway

My wife and 2 friends. Breakfast; could have larger sortement

8.9 Excellent
  • October 2008
  • Venere Guest
  • Young couple
  • Australia

We were on holidays from Australia and booked all our accommodation through Venere. It was easy and this Hotel was better than we expected for the price. We would recommend this Hotel to all overseas travellers. Fantastic value for money. Central to all sights, shopping and transport. Excellent!

10 Outstanding!
  • October 2008
  • Venere Guest
  • Single traveller
  • Singapore

This may be a small hotel, but its clean and neat with an affordable price. The courtesy of the staff are also very commendable. They speak English quite well and are ready to assist at anytime! Really excellent service! The location is also very good as it is located near the train station with buses that go to any destination in Florence. A short walk will also take you to San Lorenzo market and many of the other sights in Florence.

9.5 Outstanding!
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

very nice hotel and friendly employees.....

9.2 Wonderful!
  • September 2008
  • Venere Guest
  • Mature couple
  • Australia

Pleasantly surprised..we were 3 adult couples and all rooms good, of equal quality. Room 124 had balcony, rooms 122 and 125 also good. Fridge in 122 and 124, also laptop. Good shower pressure, good Italian breakfast. Very central, walk to all sights. Supermarket and laundromat very close. Parking expensive for our people mover...36 euros/day.

8.6 Excellent
  • September 2008
  • Venere Guest
  • Mature couple
  • Australia

staff were very friendly and helpful. great location to station and sights. room just right for 2 of us, small but not tiny like some we have stayed at.

7.2 Good
  • July 2008
  • Venere Guest
  • Mature couple
  • Australia

The hotel is well located near to railway station, but the street directions provided were incorrect (and still are) and also not the shortest route. We stayed five nights. The room was spacious, but the bedding could have been more comfortable. Breakfast was good.

7.6 Good
  • July 2008
  • Venere Guest
  • Mature couple
  • Australia

Location was great close to train station easy to find. Room was good but bathroom was added to the room and when you flushed the toilet it was very noisy.

7.5 Good
  • July 2008
  • Venere Guest
  • Mature couple
  • Australia

1. Minor difficulty in finding hotel as the (multi story) building was occupied by several hotels and signage was poor. 2. There was an unacceptable level of noise from the room above, in another hotel, on two nights. Staff offered another room but this was declined as only one night of the stay remained. 3. Handy to railway station and all major attractions within easy walking distance.

9.0 Wonderful!
  • June 2008
  • Venere Guest
  • Mature couple
  • USA

My husband and I stayed at Hotel Desiree. It was our first time to Venice and Italy and the stay couldn't have been nicer, very helpful staff and gorgeous room.

9.2 Wonderful!
  • June 2008
  • Venere Guest
  • Family with young children
  • Brazil

Nice hotel, very clean, great location! You can walk from the train station and also to every important place in Firenze. We met a brazilian recepcionist, Aluisio, who was very friendly and indicated lots of good restaurants (please, don't miss "Za Za" restaurant!!!)and nice places to visit. I travelled with my family and we'd stay at Desirée again!

7.4 Good
  • June 2008
  • Venere Guest
  • Young couple
  • Ireland

Desiree is in a very handy spot in Florence, only a couple of minutes walk from the station. It is great if you have big suitcases and want somewhere close to the train station, but still within walking distance of the town and all the major sights. We love walking and so it was perfect for us, everything was no more than 20 mins walk away. Desiree was clean, convenient and comfortable. Pretty good for it's 2 star rating we thought. Breakfast is nothing to write home about but a good point is that the hotel does have a lift which is essential and a god send in Italy!

9.7 Outstanding!
  • June 2008
  • Venere Guest
  • Mature couple
  • Canada

We stayed at Hotel Desiree for 3 nights in May. The hotel is situated on the 2nd floor. We liked our room which gave us the "flavour" of Florence. Great breakfast too!

6.6 Fair
  • June 2008
  • Venere Guest
  • Young couple
  • Canada

This place is in a prime location so that is why the price is higher for only a 2 star bed and breakfast type of place. The rooms are basic, but they are clean. Breakfast is simple, but good enough....The shower needs some work, if it is not closed properly, water could be all over the bathroom floor so we made sure to close the door well. The location is great, easy walking from the train station...i would stay here again because the price was reasonable for a place that we basically only used to sleep in...we were too busy exploring the Florence for anything else anyways. Overall, I would recommend it, if you are not too picky.

8.1 Very Good
  • May 2008
  • Venere Guest
  • United Kingdom

This hotel had a good location, close to trains & bus station but near enough to all major sites to walk comfortably, thus keeping transport costs down staff spoke mainly Italian, some dii speak English but all were helpful & polite. the only complaint was at breakfast, coffee came from a machine not a barista!!

6.2 Fair
  • May 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Very nice hotel, near the station. The bed was extremely hard and had difficulty in sleeping. Breakfast fairly poor. Coffee, hot water,etc. all out of same machine,so tea was not good. Room very spacious and clean. Traditional furnishing. TV set very old and set at an angle very difficult to view from the bed. Bathroom very clean and good shower.

7.3 Good
  • April 2008
  • Venere Guest
  • Family with older children
  • USA

This was our first trip to Italy and stayed at Desiree for 3 nights. The room was spotless and the staff very pleasant. The only complaints were the beds were uncomfortable and the neighbors were loud. Otherwise we would stay again and recommend them to others.

6.6 Fair
  • April 2008
  • Venere Guest
  • Young couple
  • USA

The hotel is in a good location. A quiet aisle that's 30 sec-walk away from Santa Maria Novella station. The first staff that checked us in was fluent in English and answered everything. The alternating staff spoke only Italian and we could barely communicate. The room itself is clean, decent. The shower works nicely. There are only two minor issues I was slightly uncomfortable with: the safe box was a fixed three-digit code shared between ALL rooms that is changed once per week. We used it, nothing bad happened, but still I would've prefered more security. Also the only available Internet was a laptop down the hall that was not for free (2 euro/hour), runs on Linux, and only allows me to browse webpages through Firefox. I couldn't even check Gmail on it.

9.9 Outstanding!
  • January 2008
  • Venere Guest
  • Mature couple
  • Sweden

Very nice hotel,competent and helpful staff. Only one block away from the railwaystation; couldn´t be better! The room was very spacious and quiet.Nice breakfast. We can certainly recommend this hotel, and will use it again if we go back to Florence.

9.5 Outstanding!
  • November 2007
  • Venere Guest
  • Mature couple
  • Australia

i have stayed in many hotels in italy over many years and this hotel is a gem.easy to find with a close proximity to santa maria station.breakfast very good,friendly competent staff.for the price great value for money.not to far from all the great sights that this wonderful city has to offer. will be back.

8.2 Very Good
  • November 2007
  • Venere Guest
  • Mature couple
  • Mexico

Conveniently located near the SMN train station. Easy walking to all major attractions. Good value for the money.

10 Outstanding!
  • November 2007
  • Venere Guest
  • Mature couple
  • USA

Hotel Desiree was absolutely charming. It far exceeded our expectations. I highly recommend it to anyone. It set a beautiful tone for our time in Florence.

7.7 Good
  • November 2007
  • Venere Guest
  • Mature couple
  • Canada

Excellent location.Close to train and bus stations and walking distance to sites. It fully met our expectations.

6.5 Fair
  • November 2007
  • Venere Guest
  • Single traveller
  • Portugal

The room didn't have a heater and it was very cold.

5.9 Ordinary
  • October 2007
  • Venere Guest
  • Not Specified
  • Russia

it was ok eventually, but first room offered was really bad - smelly and old. some guys from the staff spoke very poor english

8.8 Excellent
  • October 2007
  • Venere Guest
  • Young couple
  • Sweden

when we arrived late at night the receptionist was expecting us and I didn't even have to show my booking confirmation. a very welcoming older man!

5.7 Ordinary
  • October 2007
  • Venere Guest
  • Young couple
  • United Kingdom

I thought the room was nice & spacious, the showers were a bit small, however. The staff were inconsistent - some were not very friendly at all, others were ok. I questioned whether for 100 euros/night I might have been able to do better at a chain hotel by spending just a bit more

6.9 Fair
  • October 2007
  • Venere Guest
  • Single traveller
  • Argentina

It's a beautiful place, very clean, but the person who works at nights is not very polite. My husband call one night and he didn't put me through because in Italy it was around midnight and during the check out he wasn't very keen on calling me a taxi to go to the airport...

8.0 Very Good
  • October 2007
  • Venere Guest
  • Mature couple
  • USA

This is an older hotel in a building that has a different hotel on each floor. It is very close to the train station and convenient if you are traveling by train. Our room was spacious and comfortable. There is quite a bit of traffic noise at night but our windows were triple shuttered and that cut down the noise to an acceptable level. The free breakfast was really just coffee, tea, juice, yogurt and a roll, but that was fine for us. The staff were very accomodating and stored our luggage for us after checkout.

8.6 Excellent
  • October 2007
  • Venere Guest
  • Mature couple
  • USA

Hotel is in convient location to train station. Breakfast was limited, rolls etc were prepackaged and not frest, but what they had was ok and the breakfast room and sleeping room was nice and spacious

8.9 Excellent
  • September 2007
  • Venere Guest
  • Mature couple
  • USA

The Hotel Desire is a quaint B&B in a good location. you can walk from the Santa Maria Novella Train Station in 5 minutes. The staff was friendly, recommended restaurants when we asked (and they were very good) gave us a nice map and pointed out where to go. only issue I Had was they insisted on cash payment the day I was checking out, they advertise they take Amex, but they said their machine didn't work. And when I used my visa, they said it didn't go through. (I didn't have a problem with either card the rest of my trip, so I believe they didn't really try to put it through) I wouldn't have minded paying cash if I had more time to prepare. I felt they should have asked me the night before at least, instead of making me rush to an ATM and trying to get enough money out (FYI some machines will only let you take out 250 Euros at a time even if you have a higher limit set at your bank and if you put your card back in to get more, it doesn't always allow you to) other than that I had a lovely time there. Breakfast was a spread of cereal, yogurt, pastries, orange juice, bread, cheese, and nutella. thought it was nice and the coffee was fantastic. I would return to Hotel Desiree, I will just be prepared to pay in cash next time.

10 Outstanding!
  • September 2007
  • Venere Guest
  • Mature couple
  • Canada

This is a lovely hotel where service was excellent. We had a large room with adjoining bath and the request for twin beds was met. Breakfast was served in a delightful breakfast room with a large window and a view. The location to the train station was terrific. I would recommend this hotel to anyone.

9.6 Outstanding!
  • July 2007
  • Venere Guest
  • Mature couple
  • United Kingdom

Very welcoming & friendly staff. Good size room wich was spotless. Very small bathroom with equally small shower but perfectly acceptable. Plenty of good quality fresh towels daily. Excellant continental breakfast with lots of choice. This must be the "top end" of a 2* rating.

8.3 Very Good
  • May 2007
  • Venere Guest
  • Young couple
  • USA

Even though not in the nicest area being near the Santa Maria Novella train station, it was very convenient if travelling by train. The hotel is old and could use some updating, but was clean. Even though we e-mail'ed the hotel to make us reservations at the Accadamia, they missed the e-mail and didn't do it. When we arrived and asked about it, they quickly took care of it and made us our reservations appologizing for missing the e-mail.

9.0 Wonderful!
  • April 2007
  • Venere Guest
  • Hong Kong

The desiree hotel is excellent, the location is good that near the station only walk within 5mins. The staff(s) were nice, friendly and helpful.The room and the WC is tidyness and big enough. I will be stay here again when we travel Florence.

9.6 Outstanding!
  • November 2006
  • Venere Guest
  • Gay Couple
  • USA

Great hotel and close to train station. There seemed to be lots of homeless people nearby in the mornings and late evenings. Windows were all double and triple paned which made it very quiet. When we checked out the owner tried to insist we pay in cash, but we had none and reluctantly he took our credit card.

6.2 Fair
  • November 2006
  • Venere Guest
  • Not Specified
  • China

Not as good as the picture. Perhaps the double room is good. But the single room really make me unpleasant, small, dark, old and not very clean. Plus the surroundings of the railway station make people feel unsafe.

9.7 Outstanding!
  • October 2006
  • Venere Guest
  • Mature couple
  • Canada

We stayed in a clean and comfortable double room,which was quiet eventhough streetside. The breakfasts were included and very welcoming, with good choices. The location of the hotel is its biggest advantage. Close to train&bus stations and in easy walking distance to centre of city. Great place to stay, no hesitation in staying there again.

6.0 Fair
  • October 2006
  • Venere Guest
  • Young couple
  • USA

The hotel is very close to the train station which has it's pros & cons. The location of the hotel is in a pretty isolated and sketchy block. People pissed on the sidewalks because it's a quiet & dim block which makes this block really stingy. Really nothing on this block other hotels and there are many of them because each floor is a different hotel. So coming back late to the hotel feels a little unsafe. The room is big but extremely noisy if you have the window open. But you have to have them open because it's quite stuffy if you don't. The staff is not that friendly or helpful. They did not told us about the breakfast which was included in the rate. So during our 4-night stay, we did not have any breakfast at all and they refused to deduct it from our rate even though we did not have any breakfast. I will not consider to stay in this hotel again.

9.8 Outstanding!
  • October 2006
  • Venere Guest
  • Young couple
  • USA

Very close to train station. Convenient if you're traveling early or arriving late. Hotel and rooms have lots of charm. Beautiful windows and floors if you like the classic European look. Hotel made Ufizzi and Academia reservations for us (more than one month before our stay) by our request. Staff very friendly and helpful. Breakfast was excellent. Breakfast room looks over a courtyard. They allowed us to eat breakfast even though we needed to leave very early one morning. Great place to stay in Florence!

9.2 Wonderful!
  • September 2006
  • Venere Guest
  • Switzerland

The hotel Desiree is very nice and I will come again with friends and tell the address to other friends. I felt very well and the personnel is very welcoming and warm. Also breakfast and the establishment of the rooms -all the wonderful paintings of Florence - wonderful. You will like at home! The breakfast room is a bit like in the movie 'Room with a view'!

4.2 Ordinary
  • September 2006
  • Venere Guest
  • Young couple
  • USA

Seeing as how you pay extra for A/C, you expect it to work. When ours didn't we had an extrememly restless night because of how loud it is with the windows open. Our shower also ran into a snag when it refused to drain and overflowed into the rest of our room.

8.9 Excellent
  • June 2006
  • Venere Guest
  • Gay Couple
  • USA

We stayed at the Hotel Desiree for two reasons. Price and location. We were very pleased that it was also a very nice hotel. We had a GIANT room off of the back with a king bed and a twin. The room was very spacious. The only negitive was the people in the room above us walked around all night the first night we were there, but with ear plugs, the problem was solved. The staff spoke english for the most part and were very helpful. The only way to get close to the train station would have been to actually stay at the train station. The area is not that pretty, but it is clean and safe. The breakfast was typical and of good quality. We would stay there again.

9.5 Outstanding!
  • June 2006
  • Venere Guest
  • Not Specified
  • Canada

My second stay at Desiree didn't disappoint. Excellent restaurant recommendations!!! Thanks! If I return to Florence again, I'll be staying at Desiree.

7.8 Good
  • September 2005
  • Venere Guest
  • Not Specified
  • United Kingdom

Friendly staff with good knowledge of English. Very clean. Good breakfast. Good value. Rather a lot of traffic noise at night.

8.6 Excellent
  • September 2005
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

Lovely hotel with very friendly staff. Very pretty view from the breakfast room and some stunning furniture. Beautifully decorated. Bathroom was slightly small and sometimes at the night the street was a little noisy, although not a problem.

10 Outstanding!
  • September 2005
  • Venere Guest
  • Heterosexual Couple
  • Canada

Nous avons adoré notre chambre. Le décor était digne de Florence. Beaucoup de restaurants à l'entour. Situé en plein centre de Florence, vous pouvez visiter à pieds. Pas de stationnement sur place, mais quelqu'un vient chercher votre voiture devant l'hôtel et la raporte le jour de votre départ pour 25 Euros par jour.

9.4 Outstanding!
  • June 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

We were very pleased with our stay at Desiree. It was attractive and comfortable and not misrepresented. We would stay there again as the location was very near the train station.

9.7 Outstanding!
  • June 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Great hotel - decent sized rooms, with high ceilings and individually controlled air conditioning. Very quiet. Staff very friendly. Highly recommended.

10 Outstanding!
  • May 2005
  • Venere Guest
  • Heterosexual Couple
  • Canada

The hotel is located in a building in which each floor houses a different small hotel, just around the corner from the train station in Florence. The decorations in the Desiree Hotel are unique, and really attractive. We enjoyed the small balcony and found the room extremely quiet at night in spite of its proximity to continual traffic. The proprietor accepts credit cards but prefers cash payment. We enjoyed the sunny breakfast room and the excellent coffee as well as the rest of the traditional European light breakfast.

6.4 Fair
  • May 2005
  • Venere Guest
  • Not Specified
  • USA

Our double room was spacious, but our friend's single room was small. The shower was strange, just a drain in the bathroom floor - no shower pan, but the water only went about 8 inches into the bathroom. It was too noisy to keep the windows open and we were told the air conditioning wouldn't be turned on until sometime later in May. Our friend felt the hotel was dirty and he noted that, at breakfast, the tablecloths were simply turned over, not changed. At one point, the lobby did smell a little foul. It was difficult to find with the map. Desk help was friendly and helpful, and they allowed us to leave our luggage there the next day while we were sightseeing.

7.8 Good
  • May 2005
  • Venere Guest
  • Single leisure traveller
  • Canada

The quality of the room and breakfast was fine given the accommodation costs. My single room was extremely small but adequate. The breakfast was mediocre and could be greatly improved by providing good cappuccinos, and fresh fruit.

10 Outstanding!
  • April 2005
  • Venere Guest
  • Heterosexual Couple
  • Canada

We were very pleasantly surprised to find such a beautiful and well-run 2 star hotel. We had friends staying in 3 star hotels where the rooms and public areas of the hotel were not nearly as nice and the service not as good. Our room was gorgeous - exactly what we were looking for to feel that we were in Italy. They have 24 hour access to the hotel and arranged parking which was very convenient (25 euros a night which is standard and 5 euros for every pick up/drop off in between the first and last). The location was excellent - close to everything and easy to find.

9.4 Outstanding!
  • November 2004
  • Venere Guest
  • Single leisure traveller
  • USA

Other than the noisy Americans this was a fine place to stay. Very good value and lovely rooms.

9.2 Wonderful!
  • October 2004
  • Venere Guest
  • Single leisure traveller
  • USA

This was an attractive place to stay with very nice and helpful staff. The only problem was noise - a condition probably exacerbated by all the tile, the high ceilings, and shuttered windows that open, characteristics that we love. My first night was not too bad but the second time I was kept awake by noisy American women who could not talk in normal tones and by the traffic on the street - none of those are the fault of the hotel, but it does affect sleep. Nonetheless I liked it and would consider going back. It was a very good value.

9.5 Outstanding!
  • September 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

Great place to stay in Florence. The rooms are beautifully decorated and big. Our room included an ensuite bathroom. The location is great because you can walk to everything. We did hear a little street noise, but it wasnt terrible. Breakfast was included. It wasnt much, but pretty standard for a continental style breakfast.

8.4 Very Good
  • June 2004
  • Venere Guest
  • Single corporate traveller
  • South Africa

The hotel was very conveniently located fot the conference I attended.The staff were very friendly and helpful.Language ability was not good and only the night staff was competent. I was very satisfied with value for the hotel and the service offered.

8.0 Very Good
  • October 2003
  • Venere Guest
  • Family Group
  • Germany

nice furniture, very spacious room

6.8 Fair
  • October 2003
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Well situated for the major sites, Ponte Vecchio,Duomo 15 mins walk through bustling open air market.Lots of good restaurants nearby on way into centre. The hotel is situated on the 2nd floor of the building , it has a lft, one block away from the main Railway station ( from Pisa 1 hour).Coffee making facilities are not provided & management should consider this as one doesn't always want to get up & rush to breakfast on a weekend away.The night attendant smokes Heavily and this drifts along the corridor under the door and STINKS the room out.Otherwise a charming value for money ( this is Florence )B&B but no public rooms to relax in.Normally staying in 4/5 star Hotels we rated this 3* ,7 out of 10. Lovely City.

7.5 Good
  • August 2003
  • Venere Guest
  • Family Group
  • Israel

The rooms are quite spacious,the bathroom ok,public areas consist only of a breakfast room.The surrounding-the railway station, quite noisy and dirty.The staff was friendly and helpfull.

9.0 Wonderful!
  • July 2003
  • Venere Guest
  • Group of friends
  • United Kingdom

An unpromising entrance on an unpromising street lead to a beautiful and charming hotel on the second floor of this building. A quaint, original elevator delivers you to the reception area where the staff are friendly and welcoming. Architecture, furnishings and decor are all true to the web site description and worthy of more than the two star rating. The staff are attentive, efficient and speak excellent English. Breakfast is of a high quality and every attempt was made to make us feel at home (selection of teas avail. etc). I would definately recommend this hotel and will return to it myself. Reviews state streets around the railway station are to be avoided at night but we felt perfectly safe throughout our 7 day visit.

6.1 Fair
  • August 2002
  • Venere Guest
  • Heterosexual Couple
  • Chile

Generally we are satisfied with the services of the Hotel, but only thing which bothered us was the noise of the ventilation machine installed in the shower room.

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Reviews in other languages
9.0 Wonderful!
  • August 2012
  • Venere Guest
  • Not Specified
  • Spain

8.9 Excellent
  • April 2011
  • Venere Guest
  • Single traveller
  • Spain

8.5 Excellent
  • August 2010
  • Venere Guest
  • Mature couple
  • Spain

5.9 Ordinary
  • May 2009
  • Venere Guest
  • Young couple
  • Argentina

9.0 Wonderful!
  • December 2008
  • Venere Guest
  • Not Specified
  • Mexico

6.2 Fair
  • October 2008
  • Venere Guest
  • Mature couple
  • Argentina

7.2 Good
  • May 2008
  • Venere Guest
  • Group
  • Spain

7.8 Good
  • November 2007
  • Venere Guest
  • Young couple
  • Spain

9.9 Outstanding!
  • November 2007
  • Venere Guest
  • Group
  • Spain

8.3 Very Good
  • October 2006
  • Venere Guest
  • Young couple
  • Spain

Hotel Desirée reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Hotel Desirée, offering 18 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy 22-inch flat-screen televisions with digital channels. Business travelers will have access to free wireless high-speed Internet access as well as safes and phones during their Santa Maria Novella visit.

Private bathrooms are outfitted with showers and bidets. Refrigerators, minibars and hair dryers can be found in each room to accommodate basic traveling needs. Rooms also include soundproofing and air conditioning.

Accommodation Services

  • Telephone
  • Air conditioning
  • Mini bar
  • Mini fridge
  • Extra beds
  • Soundproof rooms
  • TV
  • Hairdryer in each room
  • Safe
  • Individually controlled air conditioning
  • Wireless Internet access

How to reach Hotel Desirée

By car
If you are arriving from the South, exit the highway at Firenze Sud and follow the indications towards the Centro Storico, then towards the Santa Maria Novella railway station, very close to the hotel.
For those of you arriving from the North, exit at Firenze Nord, and follow directions to the Santa Maria Novella railway station.

By train
The hotel is located only 200 metres from the Santa Maria Novella railway station and can be easily reached on foot. Exit the station on the left side, turn left, cross the road and head right towards P.zza Adua Square. Reached the square, turn right into Via Fiume, where the hotel is located.

By airplane
The Firenze-Amerigo Vespucci airport lies around 4 km from the city centre. The airport has good connections to the centre of the city, which can be reached in about fifteen minutes by taxi, and in about twenty minutes by the Sita/Ataf-Fly by Bus shuttle service, which runs between the airport and the Santa Maria Novella railway station.

Distances from Hotel Desirée

Palazzo degli Affari - 0 km / 0 mi
Palazzo dei Congressi - 0.1 km / 0.1 mi
San Lorenzo Market - 0.3 km / 0.2 mi
Fortezza da Basso - 0.3 km / 0.2 mi
Santa Maria Novella Basilica and Museum - 0.3 km / 0.2 mi
Medici Chapels - 0.4 km / 0.2 mi
Santa Maria Novella Square - 0.4 km / 0.3 mi
National Alinari Museum of Photography - 0.5 km / 0.3 mi
San Lorenzo Church - 0.5 km / 0.3 mi
Laurentian Library - 0.5 km / 0.3 mi
Church of Santa Maria Maggiore - 0.5 km / 0.3 mi
Casa Martelli Museum - 0.6 km / 0.3 mi
Saint Apollonia Last Supper - 0.6 km / 0.4 mi
Palazzo Medici Riccardi - 0.6 km / 0.4 mi
Museo Marino Marini - 0.6 km / 0.4 mi
The preferred airport for Hotel Desirée is Florence (FLR-Peretola) - 4.8 km / 3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.