Hotel Derby - Florence

9.9

Great location, close to train station. Easy to walk around city to see sights. Very happy with accomodations. Single woman.

6.1

Overall, I felt safe and slept well and the location was just what I needed. REceptionist was welcoming and helpful. However,Website photos present an optimistic view of the Derby. My single room was very small, bad paint job somewhat dreary first impression. Bathroom was clean. The rooftop garden offered a pleasant view and housed discarded furniture .Breakfast was poor-same cake and cold cereal offered both days. Coffee from machine--nice dishes and flatware. The Derby is on the fifth floor and there is a lift. It is adequate economical lodging.

8.8

Good conditions for good price. Much much better and much more recommanded than hostels in this area as well.

3.5

The room was clean and en-suite which was great. However, the plus' ended there. This was the noisiest room ever. It was not due to road traffic noise or street noise, my room faced the internal court yard, rather, there was a restaurant or pub which was four floors down but sounded like it was next door, very very loud patrons talking, shouting etc until 3am, then the restaurant closed and began "cleaning" everything in the same courtyard, washing items with what sounded like a fire hose,dishes clanging whistling and singing as well as deliveries and other noise. To top it off, construction then began across the way right at 7am. This went on for all three days I was there. While the hotel is good value for what you get, and close to the train station and not too far from the sites, the noise was horrible and no sleep for days really does impact your appreciation of Florence. Also, I must say that they had the worse breakfast ever in all my years of travel. I have never had to spit out bread as soon as it went into my mouth before, it was that bad.Sorry, can't recommend.

6.2

The air conditioning was in poor condition. The room was too hot!

5.9

El hotel esta en el centro de Florencia y hay demasiado ruido es imposible dormir tranquilo, encima las camas son muy viejas e incomodas, nosotros tuvimos la mala suerte de que el aire acondicionado se descompusiera y pasamos muy mala noche. El personal del hotel muy bien, el hotel en general limpio y bien situado.

4.1

We spent 2 night there. In first room was bedbugs. Staff was not surprised when heard about it and gave us another room without bedbugs. But in it air-condition not worked good. Credit card NOT accepted. Good location, not bad price, but bedbugs it's terrible and big problem.

5.2

The room is too old especilly the lift. One point good is not too far Station.

6.4

It's not very clean but if you like spiders in your bed it's ok !!This is true for the room close to the kitchen. But the other room was ok.

7.3

Hotel Derby is close to the Centre and the train station we had stay at Derby for 3 nights free breakfast,free air-condition,free wi-fi and private bathroom Thanks for the Gentleman/Lady who clean our room esp the bathroom everyday as we make it all wet every day,Thanks!

5.6

Sitio centrico cercano a la estacion de tren. situado en un quinto piso con un ridiculo ascensor.habitaciones pequeñas con pequeños baños.habitacion un poco sucia con humedad en las paredes.desayuno pasable.hotel economico pero de poca calidad.

3.1

room not ready either night, so had to go to 2 different hotels, neither with ac and one of a lower rating. Dissapointing in such a lovely city

8.2

Real cheap and close to everything really need to be seen. It has perfect balance price/quality/location.

7.4

Nice room but too small hotel. Breakfast could be improved.

4.1

hôtel : environnement bruyant, pas de double vitrage.Nous étions du côté de la route. On avait l'impression qu'il y avait aucune différence entre fênêtre ouverte ou fermée ! stores à moitié cassés, doubles rideaux tous décrochés. Chambres spacieuses. Nous avions 2 chambres : 2 adultes 2 ados ; la notre correcte, l'autre sanitaires limites : abattant WC cassé, brosse WC très sale ! lits peu confortables. Endroit bien placé pour visiter le centre historique. Piège pour le parking, précisé certes payant dans l'annonce, mais pas du tout proche de l'hôtel près de la citadelle parking pour les visiteurs à 10 min à pied pas facile avec les bagages. Nos chambres n'étaient pas située à l'étage mentionné dans l'annonce. Nous étions au 3è. Pas d'insonnorisation du tout donc très bruyant : rentrée tardive ou dépar matinal ! le déjeuner très léger, décevant.

9.3

Hotel DERBY was an excellent place which correspond in what i was looking for ! Excellent service and welcome, employees make you fell like home and are really kind and helpfull!! POSITIVE comment!!!

7.0

Very good for staying one night or for a cheap holiday. Very low cost and in the city centre near to the main train station. The bathrooms are very small, the bed totally unconfortable and old, the building is a bit ugly and the breakfast is terrible. (I suggest you to pay attention because you can hear what's happening in the other rooms...:) But the people is very kind and friendly. Only for easy-going people.

0.0

it's very bad idea to stay at this hotel. the staff is very rude and cruel, rooms are very ugly and they look like the rooms from silent hill and resident evil combining together and also there're funghi everywhere in the rooms and bathrooms. the truth is there's nothing like it's supposed to be in the picture at all!! So, we decided not to stay even just one night and moved out by deciding to pay the one night penalty. But the staff tried to cheat us by threatening us to pay for 4 nights stay then he would let us leave or else he would call the police. But in the end, after we showed him the cancellation policy, he then just let us leave. So staying here is just suiciding yourself. SO DO NOT EVEN THINK TO GO!!!

8.3

Entrance to the hotel pretty 'hidden' among other businesses, I nearly misseed it. The bathroom was always very clean. In one of the rooms, the drain from the bathroom was broken and water was seeping from under the door into the room. Overall cleanliness was not what I was hoping for, especially the curtains; could be because the furniture was old. However, the mattress was very comfortable and the bed sheets and towels were an impeccable white.

7.9

We were two girls visiting Firenze for a few days and with a limited budget for accomodation. We thought that this hotel won't be extrordinary, but in the end : what a good surprise ! Clean, perfect location, very nice landlords.. They even gave us a private bathroom with no supplement "as a gift she said"! A really nice stay !

7.3

Very Cheap and very ggod position in the town. Romms are not as new as I expected... Bathroom is old and tiny. Good for 1->3 nights... more you could need your bed back!

7.6

I was accomodated in the annex, which was lovely, in fact better than the hotel. The breakfast was your usual ecomonmy hotel type, warm coffee and dry rolls. not that I was too fussed about that. The room was large with good air con and clean shower. Location, the station is nearby and all the sights are walking distance

3.7

depressingly basic

8.6

Very warm and helpful personnel. Quite good breakfast. Refurbished bathrooms, very clean. Quiet (unless other guests are not). Free-internet (30', but it is useful) for guests. Having an elevator (even very small) is very important, taking in account the hotel is from the 3rd to 5th floor. Centric place. Good price-quality ratio. I recommend it!

3.8

Hotel was very central to all attractions however the room was not very clean especially the furniture from the inside. Linen and towels on the other hand were spotless and as white as snow. Would only recommend for a short stay.

8.1

Friendly place. Small rooms but very clean. Great location, very close to the Santa Maria Novella railway station. Good breakfast. EXCELLENT prices, especially in the low season.

8.5

Staff during day very competent; lots of good information. Hotel further away then page indicated. Shower very small. Best for short stay. Breakfast fine; self dispensing coffee machine; many types of coffee available but only during breakfast hours.

3.8

Estuvimo solo una noche,y menos mal. El baño era como una especie de armario empotrado con las paredes de plástico. Los sanitarios estaban nuevísimos, eso sí, pero la ducha estaba atascada, no se tragaba el agua y era bastante asqueroso. Cuando se lo comentamos al recepcionista solo nos supo decir que estaban esperando que bajase la temporada (y en cuensecuencia los precios), para llamar al fontanero...Que fuerte nos pareció!!

5.9

In the center of Florence! Next to every point of interest, Cheap, but...rooms are very very small!!

6.2

the hotel is aglier than I thought watching the photos, but it is very quiet and well situated. The price was ok according to the quality. But the personal don´t aid us to look for any information. There was an interet point very expensive, and the breakfast was 5 points: acceptable. The worst was seeing the room, with 2 beds not very comfortable, but the rest was very well and economic.

7.9

1st. time.......bad start as we were put into a completely different building! The room was on the ground floor, with airco units DIRECTLY outside our window! We complained & requested another room but were told that there were none. However, the next day when speaking with Roberto (Manager/owner?) our room was immediately changed with much apology & when we moved in there was a bottle of wine waiting for us! There is a super roof garden. The location is great for visiting the major sites. Also very easy to find from where the Terravision bus drops you at the train station. All in all, a satisfactory experience.

9.4

Good position, staff excellent, very helpful, breakfast decent. We would stay there again.

7.8

Bon rapport qualité/prix pour une ville qui est chère. Hôtel simple, chambre et salle de bain petites, mais personnel très sympa,ambiance agréable et propreté OK. Hotel très bien situé par rapport à la gare ferroviaire et le centre touristique de Florence. Nous y avons passé un agréable séjour.

7.9

Chambres simples mais propres et correctes. Pas loin du centre de Florence. Accueil sympa. Parking cher (25 euros/24h). Prix en dessous de ceux pratiqués à Florence.

2.1

Hotel poco recomendable. Sucio, viejo (pero sin encanto) y con mal olor. La habitación es la típica que deprime cuando entras. Para ver una ciudad como florencia recomendaría cualquier otro hotel y quizás en otra zona ya que aunque estaba cerca del centro era una zona un poco sucia.

4.7

not very clean...and noisy...elavator very small...only fit one person and a suitcase...

8.4

quite and cute hotel!

6.1

Hotel staff very helpful but rooms very small; hardly any place to move around. Breakfast the same continental fare (nothing special). To many school students (lot of noise during the day).

5.4

we had room 9 which i would never stay in again. very noisy as the windows rattle and the galss is not double glazed and it is right next to the lift and reception area. the location was eay to find and was close to the train station but on a very busy main road.the staff were helpful and friendly. breakfast was of a high standard and the view from the rooftop was beautiful.

10

Its one of the best hotel i've been on my tour..excellent welcome..guidance..and gud service. if you are a traveller without knwin wht to luk at florence this is the place to stay..u get any info frm the receptionist..excellent service.

6.1

That's a good hotel with a good location. The rooms's picture were different from the webpage but this wasn't a big problem.

4.9

Cold as the warmer is time programmed. Better try it in the summer. Difficult to find. Need to mention the location more clearly. Service is OK.

5.5

EL HOTEL ES CENTRAL, PERO NO HAY POSIBILILDAD DE APARCAMIENTO. NO SE PODÍA ABRIR LA VENTANA Y OLÍA MAL EN LA HABITACIÓN. NO DEL TODO LIMPIO. VENTAJAS: ES MUY CENTRAL, TIENE ASCENSOR (7ª PLATA). ARRIBA HAY VISTAS BONITAS Y EL DESAYUNO INCLUIDO ERA OK. EN GENERAL ELPRECIO 50 € + PARKING 25 = DEMASIADO CARO.

6.8

Rooms a bit basic, for 5 euros more I had a super hotel in Bologna( Tre Vecchi ) but staff helpful and location excellent.

8.4

My partner and I enjoyed a great few days staying at the Derby hotel in Florence The hotel was in a great location, away from the bustle of the centre of town but close enough to walk to all of the major sites. The staff were attentive to all our needs, giving really good advice on places to visit, restaraunts and bars as well as details on excursions out of florence. Not only were the staff very capable of providing a quality service but were very friendly and always had the time to chat to their guests either at reception or at breakfast Overall the service at the Derby was excellent

4.2

A typical one-stay-only hotel, the room was very small and you could hear a whispering from the next room. This togehter with the high price for the room makes it hard for me to recommend the hotel to others. The staff was however nice and the location is central.

3.1

We were booked in to the Derby for a long stay, lured by the photo of the roof terrace and modern decor. The roof terrace is an accurate picture. The rooms could be in the Derby, but close up they are shabby and poorly decorated. We were put in room 9 with a view of the Duomo, and the street, next to the lift mechanism. The windows were single glazed with a broken catch. We could not sleep for the noise. The staff refused to move us until the next day. For the inclusive breakfast they provided the worst coffee in Italy and a variety of cheap croissants, rolls, cheese and ham. We soon went out to the local cafes. Room 5 was much quieter, overlooking the internal court yard. We were happier for a couple of days, coping with the bizarre dangerously stepped bathroom, until we realised whenever we had a shower the water was leaking out under all these steps, dribbling down into the bedroom. It began to smell. At this point we found a far nicer and cheaper place round the corner. The only way I can see that the Derby has 2 stars is that it provides breakfast and you have a TV in your room.

5.2

it looks much nicer on the web page than in real. besides the web pages said "newly refurbished"... we couldn't see anything of that. and the noise level was unbearable

2.0

Althrough I booked a room with bathroom inside of the room. My room did not have any private bathroom. And I had to use external bathroom with key, as hotel man told me this is my own bath room.