Hotel Bretagna - Florence

Good location. Need better directions to get from train station to hotel.

The location is great, but the rooms (as in general terms the whole hotel) is very very old...

The front desk people were excellent helpers with restaurant and shopping suggestions. Everyone was quite nice, great location, easy to find if we got lost (or had too much gelato).

Very good establishment. Price/quality ratio very correct during this period of time (March).(I have been offered a room in the recently revamped section of the hotel). The vicinity of the establishment from the famous historic locations is one of the advantages of this hotel.

Positive: very good location, relative cheap (compared to other hotels in the middle of Florence), nice breakfast, helpful english-speaking stuff. Negtive: Old house (some places need repair), small bathrooms, hot water comes only after 1-2 minutes, only italian TV, WiFi only in lobby

It was at the centre of the town! the common spaces were with impressive ceilings, the staff was nice and friendly, the only bad aspects were that the room was a little cold, that in order to go to the room i had to pass through a part of the hotel under constraction, the door of the room was with an old no safe lock. in general it was a good experience, my opinion for the hotel is positive

The best location you can dream of,with a common balcony on the Ponte Vecchio. A problem with the AC was fixed the next day.The single bed creaked. Breakfast was just uninteresting, nothing fresh except hard boiled eggs.But, the team is very pleasant and helpful, the rooms had nice colours, the lounge was great.

Some of the desk clerks did not speak English, so we had difficulty getting answers to our questions. The best part was the upgrade to a larger room with a view for no additional cost.The cost was what you would expect for Europe, who wouldn't like a better price? View was great, location great, continental breakfast good.

I only stayed for one day. The Hotel was a perfict location for the things I wanted to see and do.

Liked the rooms in the hotel a lot. It can bee noisy if your neighbours like to talk in the middle of the night otherwise it´s ok, our room was quiet thinking about traffic from the street below. Breakfast was very nice. The hotelstaff was very nice.

Hotel Bretagna is in an excellent location in Florence. We chose a double room without bathroom which was quite suitable. We had use of an excellent bathroom, clean and large hot shower not far from our room. Our room rate was an excellent deal. Breakfast in all the hotels we stayed in in Italy was above usual hotel 'included' standard so in all the Hotel was good value.

My husband and I stayed in one of the double rooms without a bathroom. We never had to wait for the bathroom, and the facilities were clean. The elevator is now fully functioning. The room was NOT quiet-- you could hear talking, and they seemed to be cleaning out the remodeling waste at night (or at least it sounded like huge chunks of something being thrown down into the back of a truck!) This hotel has loads of character, and the common rooms are really amazing. Breakfast was fine for what we paid (very little) but if you have a nicer, newer room you will expect more!

Our room was very run-down - holes in the walls, dirty carpeting, cardboard-like mattress. I am impressed the people at the front desk could hand over a key to the room we stayed in with a straight face.

The reception desk, the location, the breakfast and the brazilian recepcionist was very nice, but the room was very tiny and smelt bad.

El hotel esta exelentemente ubicado, nos atendieron muy bien, no hubo problemas, la habitacion muy limpia! recomendable

I really enjoyed staying at Bretagna! The hotel was more than I actually expected! The rooms were spacious and clean, the beds were comfortable and the staff extremely friendly and willing to help! I would recommend the hotel to anyone visiting Florence!

Cheaper price and nice place to stay. the girl reception (who work in the moring shift)is very helpful and good, but the other two mans were not.

The room was very old and it had dampness stains in the ceiling ans walls. The service was good and kind. The location is very good (Close to the Arno river) and a few minuts of the downtown.

They did not finished the remodelation. No elevator. Poor breakfast, lots of stairs to climb, dust in the acess area and the air conditionating was not working and just make noises.

This hotel has bags of character, painted ceilings, and faded but lush traditional decor. The rooms were a little noisy and the shared bathroom could have been a bit cleaner, but copuldn't fault this hotel for its friendly and helpful staff, and its amazing central location. One thing to note though - the hotel is up a fair few stairs, though I believe there is a lift, disabled travellers would be wise to check with them first.

The position of the hotel on the river bank was excellent as you could never get lost in the maze of streets and gave easy access on foot to all the main sights. Breakfast was good and plentiful and the hotel provided a good sightseeing base.We would use it again should we return to Florence.

Initially put us in worst room in the Hotel. That was awful. Changed us when asked.

The location is superb. The service was top notch. Our party stayed in one triple and one double. The double was recently renovated and excellent in all furnishings and design. The triple was average and had difficulty with enough hot water and water pressure. We arrived later in the evening and found the gentleman at the front desk most helpful with our car (parking is a big issue in Florence) our multiple bags and tips on the area. We would all stay at this hotel again. We were in very close proximity to all we wanted to see and do. We had the garage come and pick up our car upon check in and did not need it again until our departure. Internet was available in the lounge area. Breakfast was excellent.

Visited Florence with my wife on our 25th wedding anniversary. I was very pleasantly surprised by the quality of room and facilities -I cannot see why Hotel Bretagna is not listed in more guides.

Bathroom a bit small. Rest good relation price/quality. Clean and very helpful personal.

Perfect hotel for a short stay. Fantastic location. Only negative thing to say is that there might be bedbugs..

It is an imposing and yet charming palace, which is in the process of being renovated and brought back to its former glory. We had a spacious room with air conditioning. The staff are very efficient and friendly and it is really good value for money. This was our second visit.

Breakfast ok, nothing special. Room was small and dark. Bathroom small. Needed to carry luggage up stairs as we were on a floor that did not have an elevator to it. My mom is 60 years old with bad asthma, so this was not ideal. Location overall is great. Staff friendly.

The hotel is similar with a palace. Is in the heart of Florence and is very quiet, spacious and clean. The rooms are wonderful and the employees were very competence and understand different languages. The bathrooms are clean too, but not very spacious. However this was the most wonderful and perfect hotel of our travel.

The hotel is 20 min walk from the railway station and is nearby the river.The breakfast is good,but the room is very old.

While the hotel itself is nice, the quality of the 'shared bathroom' was horrible. I've stayed in cheap hostels with nicer and cleaner bathrooms. It was dirty, poorly ventilated, and had a broken toilet seat, and broken shower head. The room itself was nice, but the walls were paper-thin. Also, the door lock/latch did not work well, requiring me to double check the door was properly shut. The location was fantastic, and the lobby, restaurant and lounge are very nice. Staff was friendly.

This was a hotel with a lot of character. The room was spacious and clean, though the shared bathroom was a bit of a walk. The breakfast spread was amazing and the hotel was in an excellent location to explore the city. The map does not indicate the hotel's location very well, so best to look it up before you get there. Would definitely recommend this place.

The best hotel during my trip!! It has different kind of rooms for all budgets. I had a double shared bath room, but was great. The shared bath was excellent!! and always available. Decoration was beautiful and the hotel has a lounge very confortable and well decorated...very appropriate in Florence...seems a very nice museum!!! Totally recomended!!!

Great spot on the river 100m from Ponte Vecchio. Beautiful old building, great breakfast room, helpful staff, perfect at the price.

This is a great hotel in a great location. They are in the process of renovating but even the rooms not yet renovated are ok. The renovated rooms are great - new furniture, beds, large bathrooms with jacuzzi, wood floors and great view of Arno River. Service was good - all at reception were very helpful. I would advise them that the cab driver they obtained for us to go the 5 blocks to the station charged us 20 Euro which I thought was outrageous.

Tome una habitacion doble pequeña con baño privado y me dieron una de tamaño normal. El baño es pequeño pero alcanza. El desayuno espectacular. Tiene wi-fi gratis (aunque la señal es un poco fluctuante). La ubicacion es inmejorable: frente al rio Arno, en el centro historico, a un paso de todos los lugares de interes. Creo que el hotel tiene una parte nueva y que a mi me toco la mas antigua. De todos modos la habitacion era interna y, por lo tanto, menos ruidosa que las que dan a la calle. Molestaba un poco el ruido de operarios que trabajaban en planta baja los dias de semana. Pero, tomando en cuenta el precio, el lugar es altamente recomendable

Ma cosa volete di più della vista su Ponte Vecchio e della vasca idromassaggio????

We stayed at the Bretagna for 2 nights (but stayed elsewhere in between) the first night was fantastic. We had a huge room and we very impressed. When we returned to stay the next time we found there was no room for us (despite us pre-paying) they then offered to relocate us to a lesser quality hotel on the complete opposite side of town with the only compensation being to pay for a taxi! We were appalled- after complaining they essentially said we will give you your money back and see you later! We were very, very disappointed, and not only did we waste lots of time trying to sort it out, but it also put a dampner on our whole trip.

Hotel delizioso in centro a Firenze con vista Arno e Ponte Vecchio. Alla reception sono molto cortesi e sorridenti, siamo stati benissimo. La camera (la migliore dell'Hotel) è favolosa!

Great location, close to the railway station and to all sights. Our room was really nice (ac, jacuzzi, view to Arno, big bathroom, quiet)and the staff was very helpful. Breakfast was good too.

They upgraded us straight away when there'd been some confusion with the rooms (which hadn't been their fault to begin with). room was GREAT. and price was cheap. they were renovating but we didnt hear any noise whatsoever so they must have done it during the day when everyone's out. great place. beautiful old building right on the main canal close to everything. would stay again for sure.

Romantic, convenient, arts

We had a great meal across the Arno at Trattoria 4 Leoni.

I thought this place was great for the price! The shared bathroom was quite nice and easily accessible. It also had free wi-fi (definitely a bonus) and free breakfast (which was substantial). The room was reasonably large and the staff was very friendly and knowledgable. The only negative comment I have is that the building was under construction and that the hotel was on the second floor and not clearly marked. Other than that, I would say it's a great deal. I would definitely return again!

The hotel is great, it has a great price, its location its perfect and the breakfast is excelent. If I come back to Firenze, I will stay there again. Thank you all.

We were fortunate enough to be accommodated in a newly renovated section of the hotel, which was on it's way to being 3 star at least. Our room was enormous with a view out over the river Arno. The bathroom was the largest we had in any hotel in Italy and France. The staff were courteous and informative with siteseeing,shopping and restaurant information. It made our stay in Florence perfect.

The Bretagna was a real suprise. A beautiful old palace which is in the process of being renovated. Don't let that put you off, no noise during the early morning or evening and your out all day! You can see in to the other public rooms and see how they will look which is very interesting. I think in a while you will have to pay a lot more to stay in this lovely building.Our room had been modernised and had lost a little character, but was very nicely done. Fantastic location, you can walk everywhere. The staff were very helpful especially Dodo. Would def go back for another visit. Worth more than a 1 star rating.

Very nice hotel, nice staff. We had a brand new room with whirlpool bathtub and a nice view of Arno river. The hotel is near to the historical center, 3-5 minutes to reach Uffizi, Ponte vecchio e Palazzo della Signoria. There's just a little problem: some rooms are not in the main floor, so you have to walk in a cold stairway. Everything but that was ok, and the breakfast room is simply gorgeous.

Very good location, near the Ponte Vecchio, one of the main attractions in Florence, and really close to the center. i had a good stay, the breakfast was acceptable, people nice. The only bad point goes to the room size, around 10 sq. meters, which is not much more than a double bed size, double bed which was actually 2 mattress together. For the price it is a nice choice, i would certainly go back there, excepted during summer because i find their max rate of 115 euros for such a room with bath overestimated.

We were welcomed by the very friendly front desk staff who spoke excellent English (despite our best try at sub-par Italian) and showed us to our room immediately. The lobby area is beautful - a great place to overlook the Arno and have an evening drink or afternoon macchiato. The breakfast they provided was big and had a lot of options but did not go very late into the morning (if you sleep in too late, you'll miss it). I have two complaints: not enough bathrooms and the walls are paper thin. There was one morning my boyfriend and I both waited for about 40 mins to shower before giving up - luckily there is a sink in the room to brush your teeth and wash your face, etc. Also, on our first night the 3 girls staying in the room next door came home at 4 a.m. and keep us up for a while (before I went over and asked them to quiet down - which they did immediately). The next night we could hear the person next door snoring. So I am sure they could hear us too. But overall, for the price and location of Hotel Bretagna, it suited me just fine and I would stay there again (but maybe get a room with a private bathroom inlcuded).

It was our first visit of Florence and experience in the hotel Bretagna was excellent. Room was really clean and comfortable. Hotel staff is very friendly and helpful. Close to train station and all major city attractions. We advice this hotel to everybody as it is truly nice place to stay.

I don't think I have ever stayed in a hotel like this before. It is in part of one of the old Florence palaces. Over breakfast you can look into (through a glass screen) two of the state rooms with gold leaf everywhere, chandeliers and frescos on the ceilings. It felt like quite a privilege to being staying there. It is all quite old and full of character. The lay out was quite complex - they had obviously made the best use of the sapce that has been given to them. Our room was round the back and had its own balcony - inside the room! It lead up to the high window from which you could see the top of the Doumo and the hills at the back of Florence. Really very unusual. Bath room was clean if a little small and oddly laid out. Getting into the bath was quite a task and the shower hose didn't reach up to teh top so showers were taken slightly crouched. When we arrived there were no plugs in either the bath or sink but they went out immediately and bought a selection. Lots of stairs but there is a rather small lift. Breakfast was adequate although nothing special. Location is wonderful. it's an easy walk from here to all of central Florence. As they say in there adverts, it seems pretty safe here. The building next door is the British Consulate which has a 24/7 armed guard of two officers. Overall a quirky place with some short comings, but we loved it.

The location is the best part about this hotel! You really cant beat the price for the location. The room was fine- bathroom updated and clean, very friendly and welcoming staff, good breakfast. A little dingy/old, but for the price it was great- we would stay again!

Aunque el hotel estaba en pleno proceso de restauración (ocupa parte de un "palazzo" en el que también se encuentra el Consulado británico, nuestra estancia fue de lo más cómoda. Nos ofrecieron una habitación completamente nueva en el tercer piso y otra "histórica" en el segundo. Ésta última es la habitación más bonita en la que jamás hemos estado, daba la sensación de haber vuelto al siglo XVIII (salvo por el cuarto de baño que era completamente nuevo y muy moderno). Parquet original, techos con artesonados y pinturas al fresco, muebles antiguos... ¡de película!

We were two mature female friends, who visited Florence for the first time.The hotel location was very good- could walk to all the places, we wanted to see. The staff in reception was friendly and helpful- told us which places we should visit and helped us to find some good restaurants.Got a very tiny room the first night, but had a bigger one for the next three nights. Breakfast was good, and served in a beatyful decorated room, and in general the hotel has a good spirit with old furniture and great chandeliers.

Very good place.

Recomendado para los fans de la pelicula (o el libro, claro): "Una habitación con vistas" Eso sí... abstenerse alérgicos a las picaduras de los mosquitos... Es un lugar con mucho encanto.Miguel y Sofía.

Our room was prepared for a single person, but we were two. It was so small and bad that we had to ask for another pillow because the bed was not for a couple. On the contrary, we enjoy a very good breakfast

The hotel is on the 2nd floor of a building that is currently encased in scaffolding and thus a little hard to find. There is construction happening and things are kind of dusty and noisy in the building in general. We stayed for two nights in room 25, which is without bathroom, but there was a sink. The bed was comfortable and the room very spacious. Complaints include that the window opened into a space where the surrounding buildings abutted and a strong aroma of rotting garbage would come through, except in the morning where the overwhelming smell of baking bread wafted in. There was no air conditioning, but I believe it was advertised that there was. There was a ceiling fan, and another fan too though. The shared bathrooms (there are two) were incredibly small, (and I've stayed in a lot of European hotels) and the shower head was sort of broken. However, the common areas were nice and the breakfast was simple and good. There is a bar, but the person behind the desk is also the bartender and will act extremely busy and exasperated if you ask for a drink. Also, they do not sell wine by the glass, only by the bottle and their low end Chianti is crap. Sitting by the window at sunset enjoying a drink pre-dinner, however was very pleasant. Additional note: I asked the desk receptionist for some help changing a reservation at a different hotel since I don't speak Italian and was met with, "How do I know who you are? Are you even my guest here?" She was no help whatsoever and her basic response was that they were a one star hotel, so go find tourist information. Gee, thanks.

This hotel was very good (basic) for the price. The location with a view of the bridges was excellent and its central location were excellent. Our stay was marred by the fact that we encountered the 'receptionist from hell' on our first day. She was overbearing, treated us like children, never stopped rabitting about minor issues,insulting and altogether too much to take. Additionally we had some difficulty locating the hotel due to the fact that the building is hidden by a scaffold and this could have been advised through the website.

Position - couldn't be much better. No plug in sink. Breakfast is good. Staff generally extremely helpful (with the exception of the sink plug). Has only been open a short time and the entrance on the ground floor which is used by other was dirty. Directions to get there were very poor. We would definitely stay there again. It was once a palace and the general rooms are fantastically decorated. We had a 4 bedroomed room for us and 2 kids which was plenty big enough for us.

Il rapporto qualità prezzo è buono, le camere sono pulite ed anche il bagno, colazione abbondante. Sicuramente soddisfatta, ci ritornerei. Inoltre l'albergo è vicino al centro e alla stazione. Il bagno è essenziale ma con un lavabo essenzialmente minuto.

1) One of the employees (Martina) was absolutely excellent: she even mailed back to me in Milan the cell phone charger I had forgotten in the room--at no charge. Other emplyees from whom I had requested this favor had been sort of difficult. 2) I was traveling with a colleague, another woman, and we wanted to share a room. The room we were given, in a newly renovated wing, was very nice. The only thing was that it had only one bed (allbeit king size). Not a big problem, but we would have been more comfortable with two twin beds. On the other hand, we did not ask them to change room at the beginning.

We stayed in Room #11 and there was an overwhelming nauseating odor in the room- we believe it was coming from the curtains and bedding. When we tried to change rooms- they said it was too late. Bathroom outside the room was awful. The only good part of the stay was that the person who served breakfast was very nice. I can't say the same thing for the people at the reception desk. NEVER stay here. NEVER.

Very good location near the ponte vecchio, Employees very smiling and welcoming. It was my first time at the Hotel Bretagna...but now i know a very good place to stay when i'll come back to Firenze.