Hotel Basilea - Florence

Had a great stay and felt at home the entire stay! It was a bit loud at times, but that seems to be a theme around Italy.

The hotel is plenty of school classes, so that it is very noisy at night.

This hotel has a lot of character and is right in the middle of many desired sites, which is a huge plus! We were able to walk everywhere and wandered into several interesting places that we might have missed otherwise. The staff is excellent! Quiet it is not, however. One can hear all the goings on of the other guests at whatever hour of the day or night. But, small price to pay for the location and the service.

Quiet, clean & welcoming. Recommended as a value for money basic hotel.

Reception employees of the hotel was good and helpfull.Rooms of the hotel was big and not clean enough.Also breakfast was poor.But the hotel was center of the city and near train station.Althuogh I have been to Florence first time I liked this city and people.

The Hotel surroundings are very dirty. The bathroom was very small.

We only stayed here one night. The room was quite spacious, as was the bathroom. It was clean, and the air conditioner worked. The beds were quite firm, and one was lumpy. The hotel is located on a somewhat busy street, and there was fairly loud street noise late into the night, and then again VERY early the next morning.

Great location, walking distance to museums, most attractions. Hotel clean, staff friendly and helpful. Only negative parking extra and not on site. Would highly recommend.

Hotel is to recommend very much. Quietness can only be quoted for rooms to the backside garden (it's a quiet dream for a city like Florence), only little noise from nighbour room and staircase Service and breakfast are very good in relation to other Italien hotels. Shower cabin is very small and uncomfortable for big persons.

Very nice little hotel in center of florence.

The hotel is old and not well conserved. The employees are helpful but not very nice. The room was quite clean. The breakfast was horrible, with artificial orange juice and industrial pastries. The location is fine, and it is a cheap place to stay, but we would not stay there again.

Tell the Hotel when you arrive, so that the room is ready... our wasn't!

The hotel is very old and tired. whilst the shower was hot and the bed comfortable, that was about it. It is conveniently located and competitively priced, but it is very much in need of renovation

Breakfast was excellent,more than enough. In Via Guelfa are some excellent restaurants,like Toscana and Cafaggi with typicel Toscana kitchen. The hotel lies on a very good location to visit Firenze.

I found Mr Patrizio and Mr Simone very agreeable in arranging tickets for museums, helping with directions and the use of the computer for internet. Mr Simone also helped with additional info on nearby places like Fiesole, and Mr Patrizio was particularly sympathetic and considerate with finding lost items. I felt welcomed by them, something valuable to a traveler. Also, I liked the location of the hotel. I found all the museums easy to walk to. I look forward to staying here again and hope the prices can continue to be reasonable to make a longer trip in Firenze possible.

Bathroom old, cleanliness very poor, generally services poor, rather good welcome and kindness

Florence was an experience, very great architecture and the Ufizi was great. Very busy and a bit dirty. Hotel was not in a great area and parking was not easy, also lots of one way streets or no vehicle access zones close to the Hotel. Room was a bit small and smelly, lots of noise from road and area was a bit "rough"

We were in a so called suite with our 3 children. It consisted of 2 adjoining rooms with 5 twin beds. The beds in our room were so poor that we could feel the springs in our backs. Also, our room was so narrow my Husband could extend his arms from one side of the room to the other and still have his elbows bent. It was ridiculous. The pictures looked completely different. The common areas were nice and the breakfast was nice as well.

Excelente hotel.Nos gusto mucho muy buena eleccion.

Hotel Basilea was a great value for the money. It was a perfect location, walking distance to the train station and all attractions. Staff was very professional and courteous. I would stay there again.

A great overall hotel.

Staff was friendly! But too much noice from the car, moped trafic on the street outside the hotel. A big minus! Will return to this hotel, but will ask for a room away from the main street.

Estuve hospedada durante tres dias, las habitaciones eran antiguas pero limpias, el desayuno bien, muy centrico cerca de la estacion de trenes y del centro donde esta todo lo que hay que ver.

Great Hotel, near everything and excellent service!

As hotels in Florence are generally expensive this was reasonably priced.The room was quite noisey possibly beacause some building work is in prograss at the rear of the hotel. Air conditioning is primative so it might be uncomfortable in the hot season.The man running the breakfast room was a bit 'heavy'

Location was good, room was fairly clean, in need of updates and repairs. Balcony was dirty, littered and in need of attention. Staff was not very friendly. We would give two stars for the value, location. I would suggest shopping around for a nicer hotel.

Nice room, excellent location

Nice clean little hotel with friendly staff and good breakfast. Some noice from traffic but what do You expect in a city? The hotel seems a little bit "off" when You look at the map and haven´t been to Florence before, but everything is in short walking distance.

Hotel overall had a dirty appearance. Bed uncomfortable, had to ask manager to turn the heat on. Too much money for the room.

Excellent. very spaciour, clean rooms. execellent location.

Very nice hotel with good location (5 minuts walking to most places), spacious rooms, excellent stuff and very reasonable price.

Room was very spacious and quiet. Staff were friendly and helpful. Hotel was about 5 minutes walk from open air market and 15 minutes from the Duomo. Great hotel for the price!

The Hotel Basilea was in an extremely convenient location to the train station and to the Accademia. All of the other sites were easily within walking distance. The staff was extremely helpful and fluent in English. I would recommend the Hotel Basilea to anyone staying in Florence.

La relació qualitat-preu es correcte, tot i que no estaria de mes tenir cura de petits detalls com seria el manteniment de les habitacions en aspectes tant simples com que es tanquin correctament les portes dels armaris, el flexo de la dutxa, les cortines .. i tenir mes cura de la neteja diaria dels banys,també es molt just la viarietat de l'esmorzar i el menjador massa petit, ja que hi havien problemes per col.locar la gent.

Grupo de 8 adultos en 4 cuartos dobles. 3 dias de estadia. Precio adecuado. Podrian ser mejor las facilidades. Nuestras senoras no se sintieron comodas. Ruidos en las habitaciones frente a la calle Guelfa. Desayuno muy bueno, pero encargada del mismo muy antipatica. Buena localizacion, cerca de la Galeria della Academia, Mercado Central, San Lorenzo, Duomo y otros importantes. Restaurantes, Trattorias y pizzerias cercanas satisfactorias por demas. Empleados de recepcion muy cooperadores y amables. Facilidades anticuadas. Sistema electrico pobre. Pluvial con buena presion pero aseos pequenos e incomodos. Olores objetables en los pasillos y otras areas comunes y privadas.

The key point of Basilea Hotel is its location, near of everything. It was my 3th staying at Florence but I would say that was the first time I really saw Florencethis. If you go there, and stay in Basilea, try to walk by the city early in the morning, before the crowds. You will see the wonderfull museum city of Florence. (My staying was in the last days of September 07)

TV has to have at least 2 english chanels. This hotel has no one.

My wife, son and I stayed at Basilea during an over-night vacation trip to Florence in August. Our room was quiet, clean and spaceous. The staff was extremely helpful and glad to answer all our questions. They kept our bags in storage while we enjoyed our second day in Florence. We took advantage of Basilea's valet parking - the convenience was well worth the additional charge. I highly recommend Basilea.

En general muy bien, cerca de todo, con una sala de desayunos y una terraza muy agradables. Lo único, que no todas las habitaciones son como las que se muestran en la web y necesita una reforma. Habitaciones muy tranquilas.

Good location,short walk into Florence, friendly staff.Had only one problem and that was that the bath/shower was too small and dangerous in our opinion,other than that a nice hotel.

Close to SMN station but probably not walking distance if you have more than the lightest bag. Being close to the station means it is a good 10-15 mins walk to most of the things you will want to see in Florence but good reason to take it slowly and enjoy a gelato on the way. Hotel provided value for money but this means the rooms have seen better days. Eg while the room we (parents) took had a refurbished/modern bathroom the other two rooms did not. That said the airconditioning was quiet and worked well - essential when the temperature is above 35 degrees day after day - and it was comfortable and quiet. We welcomed the balconies (even without views) as a place where we could enjoy an economical lunch which we had bought ourselves. Bring your own bottle opener/corkscrew as it was tiresome having to go to the front desk to borrow one. Staff were a little reserved but once engaged only to willing to make reservations at the museums (to avoid the queues)and provide advice.

Fantastic for the welcoming for the parking for car, for the rooms i will came back when i can.

The staff at reception were very helpful and even booked us places for the opera ( when we enquiered about about the need to reserve seats)Our bedroom was very clean, the shower was tiny but good ( wouldn't want to be a big person having a shower!)But the room was very quiet with lovely views of rooftops. Breadfast was great with good variety of food on offer. The hotel was right in the middle of the city centre and we could walk everywhere from the hotel.Would certainly go back to hotel Basilica.

We only stayed in Florence for 1 night but the lady at reception was very helpful in getting reservations for the museum to see 'David' & ideas for max sightseeing in the time allowed. Fairly basic facilities but good value for money. Easily walkable from the train station & good location for sightseeing by bus

Our walk from the bus station was hot and confusing because Florence economizes on street signs and doesn't seem to use many. Once at the hotel we were welcomed gracefully, however and a bellman took our bags -- a welcome assistance, actually. Like many in Italy, our double room featured two small beds pushed together. The bathroom shower was a handheld wand which worked fine and there was plenty of water pressure. Staff was very pleasant and directed us to a restaurant a block away, where we had one of our finer meals. Internet use is isnformal -- a Mac is set up to the left of the reception and guests are asked to sign a log with name, room and time used.

Hotel Basilea is nice and very close to the centre of Florence and to the central station.

This hotel is excellent, service offered by the hotel is very good, is very well located from all interesting places and the Rail station, is not neccesary to take taxi or bus to go to any interesting place from the hotel. In my next trip to Firenze I will stay again at this hotel.

Great location. Helpful and friendly staff.

My Hotel stay was excellent. The owner greeted you in the morning for breakfast and made sure you had everything you wanted...just like your own Italian grandmother. The rooms were spacious,clean and quite comfortable. There were plenty of restaurants near by as well as laundromats and grocery stores if you needed.Everything was within walking distance including the train station. I would stay here again if ever I return to Florence.

This was our third trip to Florence and we booked the Basilea online after being unable to get into the hotel where we stayed before -- the Castri. We were travelling as family and stayed in three rooms -- parents, two sons and their wives. The rooms were small and the hotel was scattered among three buildings reached by long, meandering hallways that worried us about fire escape. The elevator was miniscule. The front desk personnel were very cordial and helpful. The location was convenient to the central train station and to main tourist sites. This would not be our first choice if returning to Florence -- we would seek a higher-scale property.

While the room was tiny, it was all I needed for my stay, and I was very comfortable. The room was clean and well kept, the shower warm and the mattress firm. The common areas of this Old World Hotel were beautifully maintained, especially the lovely dining room. The hotel was within walking distance of all the hot spots (Uffizi, l'Accademie, Ponte Vecchio, Duomo) and especially the train station (about a 5 block walk). There was internet access in the lobby, which was helpful. The front desk was friendly, competent and happy to be of assistance. They put in a wake up call and got me a taxi to the airport at 4:00 a.m. The dining room was charming and the breakfast delicious. Servers added to the pleasure of the simple, elegantly provided meal. I would not hesitate to stay at this hotel again and highly recommend it.

Very noisy, we were able to listen to the TV of the next room !

I had to leave very early in the morning having arrived late. I wish I had the occasion to spend more time. A good hotel.

We stayed 5 nights in Florence,had a room in back off the street with small balcony,lovely view of rooftops & Duomo,quiet (but noisy neighbors upstairs 2 nights),wonderful breakfast,fantastic capuccino, very friendly & helpful front desk staff and dining room, great location, easy walk from train and to all sites.We felt happy to be there, and would go back!

The only good thing about this hotel was it location, close to train station, and the breakfast. It was by far the worst hotel we stayed in. There was no toilet paper in the bathroom when we arrived, had to go down and get it. There were loose tiles under a rug that moved every time you walked on it. The bedspread looked dirty. The bathroom was so small, you had to step outside to dry off. The drain in the shower was slow so the floor flooded. The light was so dim you couldn't see in the mirror. Overall, I would NOT recommend. Front desk was not overly helpful. Had to ask where places were to go to. Breakfast had nice cappuccino.

The hotel was a dissappointment, however the concierge made up for most of that by being extremely welcoming and helpful. The hotel doesn't appear to have had a refurb since 1972, and the breakfast was pathetic.

The hotel was in a good position for visiting Florence - 7 min walk to train station and 10 min walk to Duomo. The hotel is well kept, clean and fairly good for a 3*,although it will need modernising in the near future. Staff were helpful and the old dear serving breakfast was a scream (even though she didn't speak a word of English).

The location to the train station is well within walking distance so no worries there. All the major sites are very accessible via the streets (David, Medici, Duomo) and it's a real pleasure to head to these destinations because there's just so much to take in and see. The bed isn't the most comfortable, but this is pretty typical of any hotel in this price range across Italy so no complaints. The bathroom was on the smaller side (again, typical), but overall, the room was clean and the air conditioning is a must for summer time stays. Don't hesitate to make a reservation at this place. Thx to the other Venere users for helping me make the decision to stay at Basilea.

It is the sweetest place I think I have ever been. The front desk people are charming, the hotel was hard to find but WELL worth it, the rooms nice, the breakfasts yummy. A really enjoyable experience.

The rooms were spacious, but the air conditioning in one of the rooms we reserved was not working and they did not fix it or switch us to another room. The breakfast was not satisfying; orange juice was watered down and croissant was stale. The hotel was located next to several good restaurants.

Yhe Basilea is located 10 minutes from de l'Academie and 15 minutes from Piazza de la Signora. It is located in the center of the City. The breakfast was excellent and generous. Very clean and the services offered were rerpesentative of the inscription on the Internet site of the hotel.

The nice lady at the desk was simply outstanding. She helped us with ideas for lunch, dinner, and shopping. Her knowledge of Florence was very helpful. She saved us alot of time and energy. The hotel location made it easy to get around and was convenient to the rail station.

We were a family of 5 (3 kids)looking for accomodations that were close to downtown. Basilea did not disappoint. The hotel is very conviently located. It is a quick walk from the train station pulling a suitcase. It is an easy walk to all of the of the tourist sites. Just a quick walk to Academia and Duomo. The breakfast was ample and they offer either cappicino or regular brewed coffee. There is free internet in the hotel foyer which is very nice. The AC was great during the recent June 95 degree heat. We were very happy with this hotel and would recommend it for a stay in Florence.

Hotel is pretty run down and some rooms look depressing. Bath room had half shower glass so taking a bath and keeping the bath water in the tub was extremenly challenging. The hotel needs remodeling and upgrades desperately. Location is cental.

A most enjoyable experience, the location was very quiet (our room was at rear of hotel away from street), the staff were extremely friendly and helpful. I would have no hesitation in going back to this hotel.

I really like the close proximity to Certral Mercato, San Lorenzo, while Santa Maria Novella (my favorite after the Duomo) and the Duomo are still about a ten minute walk. I do wish the hotel would include at least BBC or CNN on their cable tv lineup, something in English other than MTV to watch just before going to sleep.

El personal fue realmente muy simpatico y atento en este hotel, particularmente la Sra. Manola. El hotel está cerca del centro y de la terminal de trenes, con precios adecuados. El desayuno es algo modesto, pero suficiente para comenzar el día.

This hotel is very conviently located. It is only a 7 minute from the train station pulling a suitcase. It is an easy walk to all of the of the tourist sites. Just 5 minutes to the Duomo. The room we had was on the back of the hotel and very quiet. The rooms on the street side are very roomy and quiet if you keep the windows closed (they have sound proof windows). The breakfast was ample and the coffee was great. They offer either cappicino or regular brewed coffee. There is free internet in the hotel foyer which is very nice. We were very happy with this hotel and would recommend it for a stay in Florence.

Did not stay in the basilea, but in one of its sister hotels the "bernini". this was because on the night of arrival we were informed that due to an illness someone had stayed on in our room. Although worried to beging with, our fears were quashed when we arrived in the replacement room!!!!! We were given a triple room facing the piazza de la republica and a splendid view of the duomo. All for the same price as our previous booking!!!! Was a lovely room and the staff were really accomodating. I would stay there again!!!!!

For the price, it was an average Italian 3 star hotel. The hotel was close to the train station and 10 min walk to the duomo and other sites. the bed was actually two twin beds put together, but you dont notice it unless you look under the bed. the front desk staff are very knowledgable and speak very good english. Overall this hotel was pretty good and i would probably stay here again

When hotels do not reinvest money into things like cable TV with English stations or updated bathrooms, they seem shoddy. Of the three hotels I visited in Italy in December, this was the most threadbare -- and what's that smell?

The concierge desk was so helpful; Basilea helped make our stay in Florence fantastic!

The room was a little cold, and the heat fan was too noisy to keep it on during the night. Every other thing was OK (just 3 minutes walking from the railway station!)

I was very pleased with this hotel. It was the best of all the stays I had in Europe. Good location, excellent, helpful staff and clean, quiet rooms. Nice breakfast. A good value for the money. I would stay there again.

This is the third time I have stayed at this hotel. The location and price are great. It is very close to the train station and the streets with the luxury shops, if that is an interest of your, and the marketplace is just a few blocks away. Very comfortable and safe for walking at night. I chose a room on the street because of the spaciousness and bathtub. I always take earplugs so any traffic noise was not a problem. The street it faces is not so noisey but the street behind is. I am sure a room on the back of the hotel would be quieter. The staff is very friendly and speak excellent english. They have a more extensive breakfast that when I first stayed there. It is very adequate.

The hotel was very easy to find and the front desk people are very nice. It was nice to have free internet access too. The hotel is located in a good area and its easy to walk to all the sights. Also we found a lot of good restaurants on the same street.

We booked 2 rooms, one for ourselves and one for friends. All thought room was very adequate. It looks like a balcony is offered with each room on the photos, but there is only one per floor. We didn't need, so that was not an issue. Breakfast was fine (capuccino excellent!) Convenient to area attractions. We would stay there again.

Clean, quiet, but smaller rooms. Comfortable if all you need is a place to sleep. Very close to all major attractions

I would like to stay in this hotel again.

The room was a bit over priced. The staff were very helpful.