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Hotel Alessandra - Florence

2 star Hotel Florence

Borgo Santi Apostoli 17 - Florence

1-877-662-6988
Price starting from 130 .00
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If you want a 2 star hotel in downtown Florence, near the Uffizi Gallery and Ponte Vecchio, then look no further than Hotel Alessandra. Without doubt, Hotel Alessandra is one of the most centrally located hotels in Florence. Housed in a 1507 bulding, once home to local nobility, offers a friendly atmosphere, just a few steps away from the beautiful Piazza Signoria, with the replica statue of David by Michelangelo.

The hotel is halfway between Via dei Tornabuoni, a street lined with designer shops and boutiques, and Ponte Vecchio, a bridge filled with incredible gold shops; both are less than 50 meters away. The Uffizi, arguably one of the finest art galleries in the world, the famous Duomo and Bell Tower, Piazza Repubblica, and the Baptistery are all within a 5-10 minute walk from the hotel.

Hotel Alessandra offers modern amenities, including wireless Internet connection throughout the hotel, and an Internet Point is at guests' disposal in the lobby. 
Venere Guest Rating
Guest Rating 8.7 Excellent
Based on 102 hotel reviews © 2014 Venere.com

Wonderful, quiet location. Friendly, helpful folk at the desk. I have been happi...

Venere Guest, USA
Read Venere Reviews

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Book by phone 1-877-214-4288
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Breakfast at Hotel Alessandra

A free breakfast is served between 7:30 AM and 9:30 AM.

Facilities at Hotel Alessandra

  • Bar
  • Laundry room
  • Laundry service
  • Lift/elevator
  • Luggage room
  • City tour

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: between 1 PM and midnight.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

INCLUDED/NOT INCLUDED IN THE PRICE Use of the Internet Point is not included and costs €2,50 for 30 minutes, €4,00 for one hour and €6,50 for 2 hours. Breakfast is included in the price.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

8.9

Clean

9.2

Location

8.2

Quiet

8.9

Spacious

9.0

Service

Hotel Alessandra reviews

10 Outstanding!
  • April 2014
  • Venere Guest
  • Young couple
  • Israel

We went to Florence for our honeymoon. We very much enjoyed staying at Hotel Alessandra. The staff is exceptionally welcoming, friendly and helpful. This made us feel very much at home and caused us to enter and exit the hotel always with a smile our face. The location is excellent! Several minutes walk between Ponte Vecchio and Palazzio Vecchio.

10 Outstanding!
  • November 2013
  • Venere Guest
  • Family with older children
  • USA

Arrived at Hotel Alessandra and were greeted by the effervescent Monte. Our rooms were not ready so he stowed our bags and steered us to a restaurant which was one of the best we tried in Italy. He couldn't have been more helpful. The room was clean, quiet and roomy enough for my daughter and I. I was apprehensive about booking a room with a shared bathroom, as I had never done this before, but it wasn't a problem ..there were two bathrooms available, and they were never occupied when I needed them, and were both consistently clean. The location was perfect, walking distance to everything and the hotel is located on a lovely, quiet street. I recommend it highly.

8.3 Very Good
  • November 2013
  • Venere Guest
  • Single traveller
  • France

The location of the hotel is excellent, and the staff are fantastic. The hotel clearly carries with it a lot of history which is quite nice. The building smells a bit old though, the shared conveniences is not really ideal, and the ACs cannot be manipulated by the room occupants. Overall it is a nice hotel for the price.

9.9 Outstanding!
  • October 2013
  • Venere Guest
  • Mature couple
  • USA

I would highly recommend Hotel Alessandra to anyone traveling to Florence. The rooms were spacious and clean, breakfast great. The staff was very accommodating, they called my next destination,Cortona, for me on the day of my arrival. Also, set up my tours with ArtViva. The location was the best, right next to the Ponte Vecchio and just minutes away from the Uffizi. Once you learned all the short cuts it was easy to get from place to place. A beautiful city!

10 Outstanding!
  • August 2013
  • Venere Guest
  • Group
  • China

The location is excellent, less than hundred meters to the old bridge and the brands' shopping street, and 2 minutes' walk to the Ufizi Gallery. One of the receptionists is terifficly nice and warm, who is always smiling and giving you advices in every details.

8.5 Excellent
  • May 2013
  • Venere Guest
  • Mature couple
  • GB

When we arrived mid afternoon the Hotel was really quiet, and in fact remained so most of our stay, despite being full. Reception was manned by Monty who we feel absolutely made our stay! He was so welcoming and nothing was too much trouble. On the desk there were paper maps and anywhere you asked directions for he was able to mark with pen on the map how to get there by foot. The room was large and beautifully clean with a basin in corner of room. We had opted for the shared bathroom and I was a little apprehensive as we had not done this before, but in fact there were only a few rooms sharing the bathroom and we did not have any problem getting in to one of two separate bathrooms on our floor. The basin was a bonus for cleaning teeth etc. When Monty was not on Reception we were equally happy and impressed by the care and service of Andre. The breakfast was plentiful and I was delighted to find cooked prunes which is rare but I love them. We had an unfortunate mosquito attack on our first night having left the window open all day until bedtime. Waking up covered in bites, my husband was telling one of the other guests at breakfast, who then passed the information on to Reception. They immediately supplied us with plug in mosquito repellent free of charge and apologised even though it was not their fault. All in all the Hotel experience was an excellent one and we would not hesitate to recommend it to others and go back there ourselves. Thankyou so much Hotel Alessandra!

9.1 Wonderful!
  • January 2013
  • Venere Guest
  • Family with older children
  • Italy

Fabulous location. Ambience terrific. Music in square below windows at night wonderful. All staff very friendly. Elevator very small and inconvenient for moving luggage.

9.9 Outstanding!
  • September 2012
  • Venere Guest
  • Single traveller
  • USA

Very welcoming, pleasant and helpful staff, great location, spacious room, the only caveat is the 1st floor elevator - having to do a good bit of stairs, especially if carrying luggage. I'm in good shape so it wasn't a problem. Anyone with concerns should be aware.

9.1 Wonderful!
  • September 2012
  • Venere Guest
  • Mature couple
  • USA

Wonderful place to stay! Staff is fantastic, all of them went above and beyond to make our party of 6 feel welcome and special. Excellent location, delicious breakfast, convenient to everything. Our room was very small but the other 2 couples traveling with us had bigger rooms. It does get noisy during night with windows open because there are bars and cafes close by. We would absolutely stay here again.

9.4 Outstanding!
  • August 2012
  • Venere Guest
  • Not Specified
  • Japan

We were excited to stay an old style big room with high ceiling. You have to ring the button placed on the left of the big door but carry your lagages up to the 1st floor then you will find a tiny old elevator to the front desk. Hotel stuff is warm and helpful. You may not be disappoionted your choice of this hotel. The lighted up Duomo was beautiful indeed.

6.0 Fair
  • July 2012
  • Venere Guest
  • Single traveller
  • Italy

The Hotel is easily better than a 2 star hotel except that the lift to the hotel starts up a floor and is very small, other than this the hotel was comfortable,in a good location and well priced.

9.4 Outstanding!
  • May 2012
  • Venere Guest
  • Mature couple
  • USA

This is a fabulous hotel for touring Florence. The location is superb: close to everything but on a quite side street that is charming. We visited twice this year. The owners and staff our welcoming and helpful. Be aware, like many small Florence hotels, some stairs are involved. We noted that there were many guests who return annually. Basic and perfect!

9.4 Outstanding!
  • May 2012
  • Venere Guest
  • Mature couple
  • Italy

We only stayed one night, but the room was spacious and well maintained. It's location is outstanding if your interest is seeing the center of Florence. It is not a fancy hotel, nor is it modern, but it is very Tuscan. The room was very quiet except for the church bells from the campanile next door, but that is unavoidable in Italy. The staff is delightful and quite helpful. We were quite pleased and will definitely stay here again the next time we are in Florence.

7.3 Good
  • November 2011
  • Venere Guest
  • New Zealand

The Hotel Alessandra is in a great location. Its an old hotel but its very clean and the staff are very helpful and friendly.

7.8 Good
  • June 2011
  • Venere Guest
  • Family with older children
  • Italy

You get location and ambience when you go to Alessandra, being right in the middle of the action, but without private bathrooms, which can be daunting if you are unaccustomed to it. Be aware that the lift does not actually start on the ground floor, but about thirty steps up to the first level, so if you are a heavy packer or trouble with stairs, this is a consideration. I highly recommend going for dinner to La Bussola which is all of three minutes away. The restaurant is on Via Porta Rossa, past the Mercato Nuovo and just beyond the Piazza de'Davanzati. Alessandro will feed you well.

10 Outstanding!
  • October 2010
  • Venere Guest
  • Single traveller
  • United Kingdom

This was my first time at this Hotel,and I had an extremely warm welcome and the staff throughout were helpful and informative. The Hotel was in a central area, ideal for all that Florence has to ofer. I would certainly recommend the Hotel as a perfect place to stay.

9.9 Outstanding!
  • October 2010
  • Venere Guest
  • Young couple
  • USA

The staff at the hotel are extremely warm and friendly. They offer excellent advice and help with an enthusiastic flair. The rooms are clean, quiet and quaint. We'll definitely be back.

10 Outstanding!
  • September 2010
  • Venere Guest
  • Mature couple
  • USA

We loved the Alessandra! Although some might find the initial steps to the elevator (28) a problem, we thought it was a minimal hassle. The staff was warm, welcoming and helpful, the location outstanding, and our room (the jr. suite) was charming and had a spacious, modern bathroom.

9.1 Wonderful!
  • June 2010
  • Venere Guest
  • Family with older children
  • USA

The 2 best things about the Hotel Alessandra are the staff - especially Monti - and the location. We found so many wonderful sights and places to explore within easy walking distance of the hotel. The recommendations from the staff for places to eat and shop were terrific. They helped us with reservations at the Uffizi and the Accademia and also called a cab for our early morning departure to the airport. The stairs to the 2nd floor lift could pose a problem for some people but I would go back and would recommend the Hotel Alessandra.

6.4 Fair
  • June 2010
  • Venere Guest
  • Family with older children
  • USA

Mondi was the nicest, best, and most helpful front desk employee I have ever dealt with.

2.1
  • April 2010
  • Venere Guest
  • Not Specified
  • Singapore

I didn't fancy this hotel, was not what I expected at all. It was quaint but that was it. I mean, if u need a bed it works just fine, but don't expect any bells and whistles. not happy to pay 15 euro a day extra for personal bathroom. Wow not to forget the mozzie scares me like hell. please check up Gallery Art Hotel. I will stay there on my next trip.

9.3 Wonderful!
  • December 2009
  • Venere Guest
  • Family with older children
  • Australia

Great value property and must be the quietest hotel (noise-wise) in Firenze! Extremely helpful staff with good restaurant suggestions. Large rooms by Italian standards. Quite acceptable breakfast. Brilliant location, just two steps from the Ponte Vechio and all the central sites of Firenze. Only drawback is it is a little hard to find (first time) and narrow footpaths make it difficult dragging suitcases from the station. But this is true for most of Firenze. I would stay there again and recommend it highly.

8.8 Excellent
  • October 2009
  • Venere Guest
  • Mature couple
  • USA

Upon our arrival we were shown to a much larger room with a wonderful view of the bell tower next door. The staff were gracious and gave us great recommendations for a small trattoria for a late lunch.

9.2 Wonderful!
  • October 2009
  • Venere Guest
  • Young couple
  • Australia

We had a great time in Florence and hotel Alessandra. The staff there were very friendly and very helpful; thank you Monti! We were there on our honeymoon and were given a bottle of complimentary champagne to celebrate, which was very thoughtful. We had a room that opened up onto the river. The rooms a very big and spacious, the only drawback being the private bathroom is just down the hallway which didn't bother us at all. Located only 7mins walk from train station, and in a great spot to explore the many sights of Firenze! Defiantly come back to stay

9.9 Outstanding!
  • October 2009
  • Venere Guest
  • Not Specified
  • United States

This was my first trip to Florence. The Hotel Alessandra was perfect! The location was just a short walk to Piazza Signori and the Uffizi Gallery. The room was nice and clean. The morning breakfast was excellent. The staff was helpful and courteous with reservations and dinner suggestions. When I return to Florence, I will stay here at Hotel Alesandra.

8.9 Excellent
  • August 2009
  • Venere Guest
  • Family with young children
  • Australia

We were travelling with two children and rather than squash us into one room they gave us two rooms next to each other for a little extra cost. Service was excellent. Carried bags down to lift for an older couple. Called taxis for us and came down and waited to ensure we got the correct taxi and the correct destination. Excellent service.

9.9 Outstanding!
  • July 2009
  • Venere Guest
  • Canada

The only comment I have about this hotel is the number of steps up before there is an elevator,

7.7 Good
  • June 2009
  • Venere Guest
  • Young couple
  • USA

Our room was large and clean, but the wallpaper was stained and peeling. The bedspread was very old and tacky. It is not very well marked from the alley, and is dark. Once you go in the door, there are no signs as to which way to go. You have to go up 2 huge flights of stairs before you can even find their front door. The lift is so small, you can barely fit 2 people in it. With no luggage. It wasn't working the morning we checked out, so we had to carry our stuff manually down all those flights. The staff was all very good. The halls and eating areas and decorations were all pretty and well maintained. I wouldn't tell someone NOT to stay there, but it was a little disappointing in its decor, as I mentioned.

4.1 Ordinary
  • May 2009
  • Venere Guest
  • Not Specified
  • USA

while promoted as a 3 star this hotel is a one-star hotel in a good location. You drag your luggage up multiple flights of stairs and the rooms are small,drab and noisy with poor quality linens. Would not stay here again.

7.4 Good
  • May 2009
  • Venere Guest
  • Family with older children
  • USA

My first time at this hotel, not my first time in Florence. PLUS: Andrea, Pietro & Cristiano were superbly helpful; Andrea helped us make reservations at all our desired museums beforehand, which is necessary at the Uffizi, not so necessary at the Academy. Monti worked reception in the evenings and super friendly & welcoming each night. Location of this hotel is superb -- steps away from practially everything except the Academy. Breakfast was extensive and served in a bright, sunny room. The many comments I have read here and there about the sour-faced breakfast lady was totally on the mark, though you could melt her iciness with persistent sweetness and attempts at Italian niceties. She *will* bring you a cappucino, if you as (nicely!). CONS: The lady at front desk was neither able to be helpful nor all that friendly, but she is only there some of the time. We could not sleep due to the parties that went on outside until 2am most nights -- not the hotel's fault, but I would not recommend room 20 to anyone for that reason. It sounded like a dozen people were shouting in the room while we tried to sleep. Also, the prior occupants of our room had smoked in it and the strong stink of cigarettes was still very evident when we checked out 3 days later, despite open windows and some terrible spray the hotel used in the room. We all got either mosquito bites (maybe from having to open the windows) or bed bug bites while here -- all of us received little red welts during our stay.

10 Outstanding!
  • May 2009
  • Venere Guest
  • Group
  • USA

We really enjoyed the company of Monti at the reception desk. All of the staff at the hotel made us feel very welcomed. A great stay in Florence

9.9 Outstanding!
  • March 2009
  • Venere Guest
  • Family with older children
  • USA

This is an excellent hotal for its location, value, and service. you can reach almost all the points of interest within 15 minutes of walk. The river is 60 yards away. It also site on a quite street so you are not bothered by the bar noise late at night. We have a quard room with a nice size bathroom high ceiling. The staff speak excellent English and are very helpful in all aspects of concern to tourists. We will definetely return in the future.

10 Outstanding!
  • February 2009
  • Venere Guest
  • Italy

I have been using Hotel Allesandra for my visits to Firenze since 1996. It is the best!

9.8 Outstanding!
  • December 2008
  • Venere Guest
  • Family with older children
  • USA

This was such a wonderful find! A delightful, small hotel tucked away but very centrally located, we had a lovely, spacious and very quiet room. The managers at the desk were all warm, friendly and made us feel like we were coming home every day after our excursions. Truly delightful in every way and it felt like a lucky find. Very good value. There is a small walk up to get to the lobby.

9.6 Outstanding!
  • November 2008
  • Venere Guest
  • Mature couple
  • USA

Hotel & location were great. Only drawback was that it was a little noisy at times from the street and within the hotel. Nonetheless, would return if visiting Florence again.

9.1 Wonderful!
  • November 2008
  • Venere Guest
  • USA

All front desk personnel very helpful, courteous and available, this is of primary importance in my willingness to recommend this hotel to others. We (sister and I) found the Hotel very charming, the breakfast offerings and dining room pleasant and were very happy with the location and proximity to areas in town we enjoyed. Would stay here again and while this was the only place we stayed in Florence, find nothing to dissuade others from staying here.

10 Outstanding!
  • November 2008
  • Venere Guest
  • Single traveller
  • Switzerland

This was one of the most pleasant hotels I experienced in Europe because of the people. The woman at the front desk was so very nice upon my arrival, and Andreas was very helpful and professional. I am from the US, but living in Switzerland for a work assignment. Andreas took the time to remind me to change my clock since I had a flight in the morning of the time change, made sure that there was breakfast waiting at 7 am in time for the taxi, which he graciously ordered for me, and was patient with directions and suggestions, and how to get back in the building. The room was comforable, clean, with a great shower & bathroom. 10s all around- for the price!! However,I did not fully realize what good people these were until I returned hoome to notice I lost my gold earring. They found it in the elevator & returned it to me!!!!!That is classy.

9.3 Wonderful!
  • November 2008
  • Venere Guest
  • USA

Location was a bit further than I thought from train so hauling luggage thru busy streets a bit more difficult. However, location was terrific- 2 blocks from Uffizi, around corner from Ponte Vecchio. And staff was outstanding...friendly and helpful. I'd do it again.

8.9 Excellent
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

First time visitors to Alessandra. Have to carry cases up to the elevator, two levels, then it's fine. Street is tiny, and the horse-drawn carriages go by - a lovely clopping sound. Close to Ponte Vecchio, but no noise from there. In fact quiet (we had a street-side room). Everything was very clean and worked, the room was spacious. Breakfast adequate. Very nice and helpful staff. A good value all around - we would go again.

7.1 Good
  • October 2008
  • Venere Guest
  • Group
  • United Kingdom

Good hotel but for a 2 star it was a little expensive. However the location is ideal.The staff were extremly helpful and friendly which definitely added to our stay. It was also the best breakfast we've had in Europe for quite some time.

9.0 Wonderful!
  • October 2008
  • Venere Guest
  • Young couple
  • United Kingdom

very friendly, helpful staff in a fantastic location. a bit pricey, but guess that's just florence

10 Outstanding!
  • October 2008
  • Venere Guest
  • Mature couple
  • New Zealand

This has to be one of the best little secrets in Florence. We have already recommened other travellers to stay there. The staff are wonderful and very very friendly and helpful the rooms are large and even though we shared a bathroom there was never a problem with it as there are two to use and several of the rooms have their own facilities. Location is perfect with two excellent eateries very close by. The breakfast was also excellent...more than you could possibly eat and plenty of choise. We would recommend with no hesitation! Florence is a great city. Leaves Venice for dead!! So spend your days here 3 to 4 ideal.

9.1 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The only disappointment was not having an en suite bathroom. OTherwise the Allesandra was excellent!

9.8 Outstanding!
  • September 2008
  • Venere Guest
  • United Kingdom

Spent 4 nights at the Alessandra. We had Room 11 with a view of the Arno and a bell tower. Room was huge and furnished in accord with the age of the building. This hotel is not for the less abled-bodied - you have to carry suitcases up a full flight of stairs until you reach the lift. The staff were friendly and helpful and the hotel is very central. An excellent stay.

9.8 Outstanding!
  • September 2008
  • Venere Guest
  • Young couple
  • United Kingdom

Great location near to all the main attractions and the room and service was excellent. The hotel entrance is easy to miss so use the street number to help find it.

9.8 Outstanding!
  • August 2008
  • Venere Guest
  • Young couple
  • Norway

EXCELLENT...Quiet, close to everything, nice rooms, very helpfull staff. But.. Breakfast was a bit poor, only one type of cheese and one type of meat.

9.9 Outstanding!
  • July 2008
  • Venere Guest
  • Family with older children
  • USA

My family of four visited Florence and stayed at the Hotel Alessandra July 12th thru July 18th. We loved the staff and the location! We had wonderful service from Andrea, Monti, and Anna! We were close to every aspect of the Historic center of Florence. We enjoyed the tour that the Hotel set up for us on Monday to the smaller Siena and other hill cities and a wine tour. We enjoyed the special extra care that the staff shows in small and big ways. Good advice and helping with ideas and information for good touring and getting the best possible recommendations to suit your group and interests. We needed some medical help and Monti was right there to assist us in every way. We enjoyed the Breakfast room and the relaxed breakfast time. This was our first time to Italy and the hotel but we will be back!

9.3 Wonderful!
  • July 2008
  • Venere Guest
  • Family with older children
  • Germany

Wonderful concierge.

10 Outstanding!
  • July 2008
  • Venere Guest
  • Family with older children
  • USA

Extremely well located. The staff was very helpful and friendly. The hotel offers also a spacious stitting room with internet access. Our visit to Florence was flowless because we picked this hotel.

7.5 Good
  • July 2008
  • Venere Guest
  • USA

This is a very nice place to stay, but has issues in terms of access to reception (two stories up on an extremely tiny elevator or stairs - very tough with baggage in the summer heat). Once on the floor, the hotel is very pleasant and aesthetically pleasing. Decent breakfast. We had a very nice, large room. The hotel staff are exceptionally nice and helpful. Parking is a problem - costs about 26 Euro per day at an off-site garage.

9.2 Wonderful!
  • July 2008
  • Venere Guest
  • Mature couple
  • USA

Wonderful experience. Spacious and well-appointed room. Gracious personnel at desk who went out of their way to make our visit enjoyable. Excellent continental breakfast. Superb location in Florence. Would choose this hotel again.

9.8 Outstanding!
  • July 2008
  • Venere Guest
  • Single traveller
  • USA

The staff were wonderfully welcoming. I arrived early after taking the night train from Paris and they encouraged me to have breakfast while they finished getting my room ready. I was in my room by 9:30 am! The location is fabulous, just a block from the Uffizi, on a most picturesque street. Perfect for anyone staying in Florence.

7.6 Good
  • April 2008
  • Venere Guest
  • Family with older children
  • USA

The hotel's location is perfect for exploring Florence on foot, close to excellent restaurants, the historic sites, and shopping. Our triple room was comfortable, with a surprisingly large bathroom, and the shuttered windows opened onto a picturesque, if tiny, square. The staff was most accomodating and pleasant, and spoke excellent English. The building, dating from the 1500's (?) is literally attached to the oldest church in Florence, and the location, especially at night, walking down the dark quiet street, gives a sense of how little this piece of Florence may have changed over the last several hundred years or so... We would not hesitate to return to this hotel, and would recommend it to anyone who is looking for an authentic atmosphere rather than luxury. A very good value, if carrying your luggage up 2 flights is not an obstacle!

8.2 Very Good
  • April 2008
  • Venere Guest
  • Single traveller
  • United Kingdom

I was upgraded (private bathroom instead of shared bathroom). The facilities are much better than one would expect for 2 stars. The location is very convenient in the old town. In the night there is noise from pedestrians (some of them drunken tourists) if you open the window but it is very quiet with closed windows. Very clean refurbished facilities in historic building. Much better than a cubicle in one of the 3-4 star hotel chains outside of the old town.

7.4 Good
  • February 2008
  • Venere Guest
  • Gay Couple
  • USA

The hotel is very centrally located. Major attractions such as Il Duomo are within a 10 minute walk. However, the hotel's recommended parking garage ("Europa") is a 20 minute walk away! Also, the hotel entry is strange -- the entrance is obscure with only a small placard, and it has a tiny button you press to unlock the door. Then, you must climb 2 flights of stairs to reach the elevator. The reception is on the 3rd or 4th floor. Your room may be up at least one more flight of stairs. This would not be a good hotel for someone that has a hard time with walking up steps. It does has in-room Internet access for about 4€ per hour, and the hotel staff speaks English well.

9.5 Outstanding!
  • January 2008
  • Venere Guest
  • Not Specified
  • USA

The hotel staff was the best we encountered throughout Italy.

9.0 Wonderful!
  • January 2008
  • Venere Guest
  • Mature couple
  • USA

Location was absolutly the best. The hotel is only a block from the Ponte Vecchio and a two minute walk to Piazza della Signoria a few more minutes to the Duomo. It is close to everything but being down a side street it is not close to the noise of the city. Other guests did mention the flight of steps you need to climb to get to the smallest elevator, I have ever seen, that brings you to the reception area, I can see where this might not be for everyone. Thankfully, at 61 years old I had no problems climbing the stairs and looked upon the elevator as an adventure each time I went up.

2.7
  • October 2007
  • Venere Guest
  • Single traveller
  • USA

This hotel was horrific. We stayed for 2 nights. The first night, we had purchased a premium room and found we had a huge, time-worn room that was directly across from a bell tower that rang every half hour from 9am to 9pm! When we requested a room change, the concierge treated us like we were ridiculously picky. We had to stay in that room the first night, where we were also attacked by mosquitos. With no AC, the room required an open window and it was swarming with bugs. The second night, in our new room, which was still time-worn, they provided us with a small, electronic, "bug repeller" that actually attracted the bugs to it and we had to smash them manually. It was disgusting in every way. The cramped stairway and the lack of help to get luggage up and down was ridiculous. I travel in Europe frequently and am used to small hotels there and don't expect US service levels. This hotel would not meet Mexican standards! They tried to make us pay for the full four nights until I showed them all the welts from mosquitoes and refused to pay. This hotel should be dropped from your offerings.

9.9 Outstanding!
  • September 2007
  • Venere Guest
  • Mature couple
  • USA

Andrea was a wonderful gem in Florence, friendly warm and welcoming! The hotel was clean quiet and in a great area too!

7.9 Good
  • September 2007
  • Venere Guest
  • Not Specified
  • Germany

This is a very cute hotel with nice original features in a good location that is easy to find. But if you have heavy bags look for the lift after the first flight of stairs. Hotel on 3rd floor. I told them I was coming late morning, but my room wasn't ready. They did have a room with bath available which I took and was worth the extra cost.

7.8 Good
  • September 2007
  • Venere Guest
  • Single traveller
  • Poland

The shared bathroom should be your priority in terms of cleanliness, infrastructure and cosmetics provided. Seems to be quite a room for improvement. All the rest was OK, however the reception on the second floor was not a nice surprise for me.

9.1 Wonderful!
  • September 2007
  • Venere Guest
  • Young couple
  • United Kingdom

Amazing location right near all the sights. HUGE room and sharing a bathroom was never a problem. Dont even think any other guests were using them.

10 Outstanding!
  • September 2007
  • Venere Guest
  • USA

We've been to Florence on several occasions, and this is the best hotel we've stayed in once price is taken into consideration. The hotel and the rooms had a lot of character, the staff was wonderful and the location could not have been better. When we first arrived, I couldn't understand why it was rated 2 stars, because we've stayed in much worse 3 and 4 star hotels in Europe. Then the hotel operators told us that they listed themselves as 2 stars on purpose, because they want to be the very best 2 star hotel instead of a meodicre 3 star hotel. They succeeded. We'll definitely stay here again. The only negative is that you have to climb a flight of stairs prior to reaching an elevator that will take you to the hotel. This wasn't a problem for us, but it could be if you have a lot of bags, children, etc.

8.6 Excellent
  • September 2007
  • Venere Guest
  • Italy

Is a great hotel , if I back to Firenze I will stay there again. Is great all, clean the room all. ANd the people who works there very nice.

9.6 Outstanding!
  • September 2007
  • Venere Guest
  • USA

Very clean, airy, attractive rooms and helpful front office people. The location is excellent. I will stay here if I ever get the incredible chance to travel to Florence again and I recommend the Allesandra to those who are so lucky.

9.3 Wonderful!
  • August 2007
  • Venere Guest
  • Mature couple
  • USA

Excellent location and the staff was most friendly and helpful.

9.6 Outstanding!
  • August 2007
  • Venere Guest
  • Family with older children
  • USA

This was our favorite hotel of our recent European Holiday. The rooms and public spaces were spacious and charming. The ensuite bath was roomy by European tourist-class hotel standards. The staff, the owners themselves in most cases, could not have been more gracious or helpful. Our every wish, from a restaurant recommendation, a location for a scooter rental, a diet coke with ice at 1:00 AM, were all fulfilled with efficiency and charm. We received the best tip of our trip, when it was suggested that we visit the David statue on the one night of the week that the gallery is open in the evening. In the evening, there were perhaps 30 people in the gallery, as opposed to during the day time when the line to get in stretched around the block. We felt like we had the statue almost to ourselves. The breakfast room was light and airy, and the included breakfast itself was very nice. There is a charming reading room that also has an internet terminal. The WIFI in the hotel actually works. Both the wired and the WIFI are accessed via the same reasonably priced passes that can be purchased at the desk. The hotel's location is outstanding. It is located on a narrow street just a five minute walk from the Ponte Vecchio, 10 minutes from the Ufitzi Gallery. The only negative thing about Hotel Allesandra is the 30 steps you must climb at the entry. My 72 year old mother, no fan of stairs, nonetheless proclaimed this her favorite hotel of our holiday. Mine too. I highly recommend Hotel Allesandra.

8.4 Very Good
  • July 2007
  • Venere Guest
  • USA

Very good location. Staff was excellent - helpful, well informed and energetic. Great view of river and tower. Bell in tower was a little loud, but charming.

8.2 Very Good
  • July 2007
  • Venere Guest
  • Single traveller
  • Canada

Great location.

9.0 Wonderful!
  • July 2007
  • Venere Guest
  • Not Specified
  • USA

Great location. Helpful staff.

9.0 Wonderful!
  • May 2007
  • Venere Guest
  • New Zealand

This hotel deserves more stars! We were a bit cautious when we first arrived - having to press a button to open the door, having to climb two flights of stone steps, etc, but we were very pleasantly surprised on entering the hotel. Helpful, friendly staff, great breakfast, great location, even sharing a bathroom wasn't an issue! We have recommended it to many people.

9.7 Outstanding!
  • March 2007
  • Venere Guest
  • Not Specified
  • United Kingdom

Perfect location in the centre of town, and an very good price. Friendly and helpful staff. The rooms were huge and nicely decorated. Only concern was that, being in the centre of town, you could hear outdoor revellers until about 11pm. That did not bother us, but may trouble some. Overall, highly recommended.

8.6 Excellent
  • January 2007
  • Venere Guest
  • Single traveller
  • United Kingdom

From the moment I Arrived I was made very welcome and I had no problems What so ever. Very central location, Will stay there again i'm sure

7.8 Good
  • December 2006
  • Venere Guest
  • Young couple
  • Italy

Hotel con ottimo rapporto qualità/prezzo, posizione strategica a ridosso di ponte vecchio. Lo staff è molto disponibile e cortese, ottima la pulizia. Lo consiglio vivamente.

7.4 Good
  • November 2006
  • Venere Guest
  • Mature couple
  • United Kingdom

Good hotel in ideal location with one severe drawback. We were not aware that the hotel entrance was three floors up with a claustrophobic lift starting at the first level. My partner dose not really like lifts and found this one of the worst. It was only uses once and the rest of the stay kept us fit.

5.3 Ordinary
  • November 2006
  • Venere Guest
  • Mature couple
  • USA

A mediocre hotel but a convenient location. Poor access through small elevator that could only be reached after walking flight of stairs. Hotel staff not always at desk, pretty unhelpful.

7.6 Good
  • November 2013
  • Venere Guest
  • Young couple
  • Italy

8.1 Very Good
  • March 2010
  • Venere Guest
  • Single traveller
  • United Kingdom

9.1 Wonderful!
  • January 2010
  • Venere Guest
  • Group
  • Switzerland

9.6 Outstanding!
  • October 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

7.8 Good
  • October 2008
  • Venere Guest
  • Family with young children
  • USA

7.5 Good
  • September 2008
  • Venere Guest
  • Young couple
  • United Kingdom

9.7 Outstanding!
  • August 2008
  • Venere Guest
  • Not Specified
  • Denmark

9.6 Outstanding!
  • June 2008
  • Venere Guest
  • Young couple
  • USA

9.9 Outstanding!
  • March 2008
  • Venere Guest
  • Young couple
  • Greece

9.4 Outstanding!
  • December 2007
  • Venere Guest
  • Mature couple
  • Canada

7.9 Good
  • September 2007
  • Venere Guest
  • Family with older children
  • Portugal

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Reviews in other languages
8.7 Excellent
  • May 2009
  • Venere Guest
  • Single traveller
  • Spain

8.7 Excellent
  • December 2013
  • Venere Guest
  • Family with young children
  • Italy

9.1 Wonderful!
  • November 2013
  • Venere Guest
  • Not Specified
  • Italy

8.9 Excellent
  • November 2011
  • Venere Guest
  • Family with young children
  • Italy

7.2 Good
  • January 2010
  • Venere Guest
  • Single traveller
  • Italy

9.8 Outstanding!
  • June 2009
  • Venere Guest
  • Single traveller
  • Italy

7.0 Good
  • January 2009
  • Venere Guest
  • Mature couple
  • Italy

5.8 Ordinary
  • March 2007
  • Venere Guest
  • Young couple
  • Italy

9.7 Outstanding!
  • January 2007
  • Venere Guest
  • Young couple
  • Italy

8.5 Excellent
  • December 2006
  • Venere Guest
  • Not Specified
  • Italy

8.8 Excellent
  • April 2007
  • Venere Guest
  • Mature couple
  • France

7.6 Good
  • October 2009
  • Venere Guest
  • Group
  • Switzerland

Hotel Alessandra reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Hotel Alessandra, offering 25 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Corporate travelers will benefit from safes during their Duomo visit. Bathrooms are outfitted with hair dryers. Rooms also include soundproofing and air conditioning.

Accommodation Services

  • Air conditioning
  • Hypo-allergenic bedding available
  • Soundproof rooms
  • Hairdryer in each room
  • Safe
  • Satellite TV
  • Individually controlled air conditioning

How to reach Hotel Alessandra

By car
From the A1 motorway, take the Firenze Certosa exit. Follow the indications to centro until you reach Porta Romana square. Go through the arch on the right, continue straight along Via Romana, which eventually becomes Via Maggio. Cross the Ponte Santa Trinità bridge and then turn right onto Lungarno Acciaiuoli. Follow along until you reach the Alitalia office, located just a few metres from Ponte Vecchio. Turn left and proceed until you reach Borgo SS. Apostoli.

Distances from Hotel Alessandra

Palazzo Davanzati Museum - 0.1 km / 0.1 mi
Vasari Corridor - 0.1 km / 0.1 mi
Ponte Vecchio - 0.1 km / 0.1 mi
Loggia del Mercato Nuovo - 0.2 km / 0.1 mi
Santa Trinita Church - 0.2 km / 0.1 mi
Salvatore Ferragamo Museum - 0.2 km / 0.1 mi
Loggia dei Lanzi - 0.2 km / 0.1 mi
Church of Santa Felicita - 0.2 km / 0.1 mi
Piazza della Signoria - 0.2 km / 0.1 mi
Florence Fountain of Neptune - 0.2 km / 0.2 mi
Strozzi Palace - 0.3 km / 0.2 mi
Uffizi Gallery - 0.3 km / 0.2 mi
Palazzo Vecchio - 0.3 km / 0.2 mi
Orsanmichele - 0.3 km / 0.2 mi
Piazza della Repubblica - 0.3 km / 0.2 mi
The preferred airport for Hotel Alessandra is Florence (FLR-Peretola) - 5.5 km / 3.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.