Hotel Gresham Metropole - Cork

The Gresham Metropole has a central location in Cork, situated conveniently close to both the center of town and the bus/train stations. The room was good, if not huge, and although sound from adjacent rooms could sometimes be a bit loud, everything was clean & comfortable. Staff were professional and courteous, and the inclusion of free use of the leisure center looked like a nice bonus if you planned to make use of it.

I liked the hotel very much. It's very well located, the building itself is beautiful, the staff friendly, the rooms comfortable, and from my room I could enjoy great views over the river and Saint Patrick's Bridge.

The hotel is lovely and clean, friendly and helpful staff...easy access to the bus station and the city centre....will go back again when we visit Cork/

Unfortunately my stay at the gresham was ruined by several things. despite being told i had been upgraded to an executive room, it was an old room, poorly decorated. not one of the newly refurbished rooms that they advertise. on my last night i had to move rooms as the noise of an in-house disco was unbearable. on complaining i was told there was nothing they can do, then they finally offered another room but the person who came to show us the new room was laughing at how funny it was - not a way to placate the guest. the room where we were moved to was cold, damp and had drafts coming in from the windows. in the rooms there was no safe or no mini-bar.

Gresham Metropole is a very good hotel : the rooms are comfortable and spacious and the staff nice. The breakfast is not that various and we have to walk from place to place to access the two buffets. Anyway my stay was really pleasant at the metropole.

We (including 5 monnth old baby) arrived in early evening after a day of travelling to prebooked room with cot. Room smallish with internal window. No other room offered. We were tired and keen to get some sleep before next full day of travelling. We not told that the room would be noisy because of wedding party some floors below and that the sound would be transmitted loudly and dirctly to our room. Our baby woke at around 10pm and we spent much of the next 2-3 hours trying to get her back to sleep so we could catch up on sleep ourselves. We rang the reception 3 times and they eventually stopped the party when it went on beyond what we were told would be a 12.15 stop toward 1.45am. From the start we were not told about the party or theat the room would be particularly noisy hence denied opportunity for a good early night sleep. The apologies made at reception desk afterward saying the party overran does totally miss the point. I am sure if we were given a quiet room from the outset then the party may have run as long as it wanted, rather than having been stopped as a reaction to our requests to change room later in the night. It may be that most people staying there on a friday evening go clubbing until the early hours but inn our casse the aim was to stay somewhere reasonably posh to get a good early night sleep. This didnt happen. The lack of consideration and the failure of the manager responsible to get back in touch as promised the following Monday were very disappointing...Interesting mixture of Georgian and conventional wedding disco music... Oh I forgot to mention that the lifts were out of order and it seems that many people including ourselves were having difficulty negotiating the many flights of stairs (in our case with baby babystuff and bags) the statment on the lifts saying they were out of order "due to circumstances beyond our control" was plainly wrong and lazy. Overall we did not get value.

If you stay in this hotel do not allow them to put you in room 210.The best you can say about that room is that it should be used as a store room.The view from the window is the lift shaft wall about 2 ft(600mm) away.The only way to see the sky is to put your head out of the window.We complained and were moved to a nice room on the 4th floor with a view of the river and Cork.The hotel surroundings are not very nice but it was convenient for walking to the city centre.Breakfast good and swimming pool also nice.

The staff were very friendly and helpful, leisure centre was reasonably well-equipped though the equipment seemed a bit out-dated. Food traditional and a bit bland but good quality. Without venere.com we would not have managed to stay at the hotel as they refused to take a one night booking over the phone(because it was Boxing Day) but they accepted the venere.com booking without any questions.