Hotel Barchetta Excelsior - Como

The receptionist we met first was very helpful indeed. The only problem with our stay was the weather, as it was raining cats and dogs, and our balcony had no roof:)) As to the price, it could be lower; however, we chose Barchetta because of its location and were aware of their pricing policy at the time of reservation - so it was our choice.

Hotel Barchetta Excellsior is a great base to see from which to see Como and the surrounding towns on the lake. It is an easy 5min walk from the train station and increadibly eay to get to from Milano. The staff were very helpful in speaking slowly to me italian when they found out I was learning the language. we had a great time and I would recommend this hotel to anyone.

The staff at the front desk were very friendly, multi-ligual and helpful. The only negative was that the parking is not on site and the garage they have access to, was full.

I have a superior room which is a room with a balcony and the hotel faces directly to the lake. This is definitely the hotel to choose if you want a lake-view room because all the lake-view rooms above the second floor has a large balcony. I happened to have a room on the fifth floor and the view of the lake was gorgeous. The only problem is that they have a very strange balcony sliding door. It is very difficult to open and close. You actually have to lift the whole door up to fit it on the correct rails to slide it open or close. I got frustrated sometimes opening and closing the door.

Die Lage des Hotels ist sehr gut, unmittelbar in Nähe der Altstadt und dem See (Bootanleger). Die Zimmer sind in einer ausreichenden Größe und sehr ordentlich. Da es ausschließlich Nichtraucherzimmer gibt ist für Raucher die Buchung eines Zimmers mit Seeblick (Balkon) angeraten. Der Aufpreis gegenüber Standard beträgt täglich € 30,00.

l'inconvenient de cet hotel est le garage qui se trouve dans un autre otel à 300 mètres

I'm sorry to say this is most disappointed hotel I ever stayed during my Italy/France trip on Apr. 22 to May 1. Room furtures are lousy based on it's 4 diamonds' level and room price. Above all, I chosed this hotel because it's room view but their iron terrace block the view completely.

The overall hotel condition was excellent. The only thing I complained about was the request made by the receptionist to pay a cautional amount of €60 at my arrival: she said that this amount was to guarantee and cover a possible consumption of the minibar. I travel a lot due to work or leisure and it never happened to me a request like this.

The booking of 2 rooms, although done several months before we travelled, was a disappointment as we has specifically ordered twin beds as we were 4 friends travelling (women) and we had to share a double bed on the first night before they could change it.

We had a view room with a tiny balcony. that was fine but overpriced. Hotel did have bistro and restaurant. Prices were quite high in the Bistro. People at the desk were very helpful and spoke very good English. Our main problem was how difficult it was to find the hotel and get to it, so many one way streets. I wouldn't go to Como if you want the Lakes experience. Such a big city!

When I was checking in I was advised to take a lake view room with a balcony at €40 per day which I had not not budgeted for. I found it is not worth it as the sun does not hit the very small balcony at all and as we were out all day we did not need it. Also €15 per day for the car park adds up.

Our experience was a very good one, the breakfast was always freshly topped up and the staff very friendly. The room was immaculate with clean sheets and towels every day. The only problem we found was the noise from the piazza (on 2 nights out of 6)went on until early hours of the morning, and you can hear people in the next room if they are speaking loud.

We loved our stay here! The staff was wonderful. It was very quiet and the location was perfect. We parked our car in the neaby garage with no problem. Breakfast was good and we enjoyed the hotel bar at night. I would highly recommend staying here.

This hotel has a view to die for well worth the upgrade to a lake room right accross the plaza from the ferry a most beautiful part of Italy

I booked for a double room, then when I checked in, what they were trying to give to my sister and me was a queen bed. ANYWERE IN THE WORLD, A DOUBLE ROOM IS TWO BEDS UNLESS INDICATED OR REQUESTED BY CUSTOMER. (I travel more tran 20 times per year). They ofered us a two bed romm, but at a higher price, and... further more, as they did not have any available, they finally gave us one with a view at almost double price than it was when we booked. THAT WAS TRICKY!!! They offer you parking with a daily charge, but you have to go several blocks down, to another hotel, where there is no sign or service to open the door.

I THINK PALACE HOTEL IS NOW FAR BETTER HAN BARCHETTA. THIS HOTEL NOW NEEDS MASIVE RENOVATION. ROOMS HAVE BECOME VERY OLD AND SERVICE IS POOR. BREAKFAST IS POOR. I HAVE STAYED HERE 4YERAS BEFORE THAT TIME THIS HOTEL WAS VERY NICE. RATHER EXCELLENT.THE WATER STOPPED DURING THE MIDDLE OF MY BATH IN THE MORNING FOR 10 MINUTES.

rooms clean ,staff great especially reception but breakfast poor in comparison to other hotels. We thought American bar and ground floor very dated and small for size of hotel we had good mealat your sister hotel the Palace although the lighting in the restaurant is terrible! We were in Como for a short break following a wedding in Milan

We stayed at the hotel in mid October of 2007. Its perfectly located to catch the ferrys to the villages on Lake Como. The hotel is right across the street from the lake. Lots of outdoor cafes all nearby. We did take a taxi from the train station to the hotel, but would tell others to walk instead. Once you exit the train station and go down the steps toward the city - the hotel is on that same street and is about 5 to 7 minutes walk from there. So no taxi is needed. We arrived at night though and were not sure about the streets. But we did a day trip to the town of lugano and easily walked back and forth to the train from the hotel. Rooms were big, bathroom was huge with a full bathtub. Hotel was great. Nice breakfast with eggs, bacon, croissants, etc. We would definitely stay here again, it was really easy access to everything on the lake.

Hotel mitten in der Stadt am See. Nicht ganz ruhig wie in einer lebhaften Stadt es normal ist. Dafür ist man mit ein paar Schritten an allen schönen Punkten. Sehr nettes und hilfsbereites Personal.

Great location, in the heart of the city center. Outstanding service!! Been there on business and leisure and it's perfect for both.

the hotel has the best location overlooking lake como, the standard room is not so pleasant and does not necessary have a lake view.The furniture is outdated and the bathroom is small and outdated but clean. No english channels on the TV except CNN

ATTENZIONE.Camere pessime sia come arredo che per la pulizia.Mi hanno fatto pagare l'utilizzo di internet per un intera giornata nonostante non lo avessi richiesto (ero per lavoro partivo la mattina e rientravo la sera).La parola del cliente non è bastata pessimo approccio con il cliente.L'unica cosa positiva il balcone sul lago. Assolutamente da evitare.

la chambre,la vue et l'accueil excellent. L'insonorisation de la chambre avec l'exterieur excellent.L'insonorisation avec les autre chambres tres mediocre. Le bar et le restaurant mediocre.

Hotel di qualita' , adatto per passare un momento di romanticismo e passione. Bella vista del lago e ottimo panorama serale

Reservamos dos habitaciones dobles. Las dos eran amplias, fantásticas, los baños también, pero uno de ellos tenía un olor muy desagradable a tubería que la encargada de la limpieza intentaba disimular con ambientador y poniendo el aire acondicionado a tope. Los alrededores son fantásticos. Está muy cerca de la catedral y delante de una plaza que da al lago. El desayuno estaba bastante bien.

we couldn't found the terrace on the top for breakfast, in general it was to noisy, the parking has not good supported,

We stayed at Barchetta for only one night out of 6 of our car trip from France to Italy, but it was a total disappointment in comparison with other hotels we stayed in. Though the location is good, both the exterior and the interior leave MUCH to be desired. Service at breakfast was really awful.

Though discounted parking is advertised, it is extremely limited (4 spaces). There was a rock concert on the square on Saturday night which kept us up until very late. Pre-notification of a concert would be expected. Otherwise, beautiful views, nice rooms and good breakfast. The hotel kept their committment to providing us rooms next to each other.

There is a very strange system when they block the amount twice as big than the price of the stay on the credit card. It took me 2 weks in order to get them to release the money, everything else was perfect.

Excelent service!! I would definitely come back. AA+

l'albergo è in buona posizione, ma bisognerebbe di un bel restauro. letti scomodi e vecchi, arredamento squallido e poco efficiente.non dà il senso della pulizia. ascensori inadeguati e vecchi.Hall pvrovvisoria e male organizzata. complessivamnte albergo da 3-- stelle.andrebbe ristrutturato in toto.

Breakfast has to be richier based on the hotel category. Parking price is high. However it was a perfect weekend.

tres bon hotel pour notre séjour touristique sur Come. Personnel acceuillant et disponible. Hotel a recommander

Getting a room with a view was well worth it.

The buffet breakfast was not as nice as ones that we have enjoyed at other hotels at a similar price. For some questions, "not applicable" should be included as a choice.

Hotel is in an excellent location for a visit to Lake Como. Shopping and restaurants close by. Good access to boats for travel on lakes. Parking available at sister hotel about two blocks away. Staff was extremely helpful and friendly. Would definitely stay here again.

Outstanding location. Desk staff suffer from delusions of grandure.

Hotel directions not adequate - very difficult to find. Room excellent and very spacious but only one easy chair although there was penty of room - we asked for another which was provided. The staff were efficient but not friendly. the breakfast waitresses were surly to point of rudeness. the location is excellent but the view was marred by two very large marquees in the square from Sunday - Wednesday which completley obscured our view.

First stay. Great view and location. Would stay again.

Very good hotel in excellant location . We stayed for four nights and will return . Would strongly recommend hotel for anyone using Como as their base . Good proximity to resturants and all amenities .

The lakefront room is worth the extra. We had a beautiful room on the 5th floor with a great view or the piazza and the lake.

Breakfast not so good. Beer in Bar to expensive.

Great value Great location

Excellent service, incredible views from balcony. We were a group of 12 and the staff couldn't have been more gracious in accomodating our requests. A little tricky driving in and finding the hotel...also, parking was a little bit of a challenge, but again, the staff came to the rescue. I highly recommend this hotel.

We had a very pleasant and relaxing 14 days stay in July. Barchetta is an excellent hotel, very conveniently located. We stayed in a double de luxe room with the view of the lake. The staff members were friendly and helpful. We would highly recommend this hotel to everybody.

Matteo (at the reception desk) was very helpful. The view was stupendous. Classy hotel! We were there for two very short days. Wish we could have been there longer.

Excellent location in Como. The only reason I would not return to this hotel is because we preferred L. Maggiore to L. Como.

most unattentive and unhelpful staff of any hotel I have ever stayed in.

The dinner choices were limited and the preparations were not so imaginative. Otherwise I enjoyed the stay at the hotel. The location was ideal and front desk staff was wonderful.

An excellent hotel to stay at. We had a double room delux, a specious room with a balcony, overlooking the piazza and Como lake, close to everything. Very helpful staff. We will definitely stay here again.

le camere con vista lago sono eccezionali, soprattutto ai piani alti; il parcheggio (19 euro a giorno) è a pagamento extra e non è custodito.

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

This was an excellent hotel, particulary for the price paid. The staff was very helpful, the rooms were spacious and nicely decorated. This was a particularly large room for European standards. Great location for accesst to the city.

I like the hotel and location. Rooms are a good size and the complimentary breakfast is very good. This hotel needs a bit of a face lift, the bedding and decor is outdated.

We loved our stay. Wish we had more time. Thank you for the quick response to my reservation needs.

This hotel was just as described. We were pleasantly surprised with an upgrade to a lake facing room. A pleasant walk from the train station.

Great location. Right across the piazza from the lake and ferry docks. Room was very comfortable for late August. We would definitely recommend the Barchetta.

Am abend fühlte ich mich nicht wohl darum habe ich eine Bouillon bestellt, der Preis war ein bisschen übertrieben, musste nämlich Euro 17,30 dafür bezahlen.

The staff on reception were friendly and very helpful. The room was comfortable, we went for a delux room with a view of the lake, didn't realise we would have a balcony so that was a bonus. The only complaint I would make is that finding the hotel was difficult, I couldn't find a map of it's location on the website and with Como's one way system we drove around the town a few times before we managed to get to our hotel. Once we were there though I couldn't fault the location, very central and, as described, right on the water front. We had a very relaxing stay.

Pretty nice hotel. Parking SUCKED. They had 18 Euro a day parking at the Palace hotel, I wonder how much people that stay at the palace hotel pay for the parking? Not sure. The palace hotel looked a LOT grander and it's just a couple steps down the road. The people at the Barchetta Excelsior were pretty snobby at the desk, but the bar tender was pretty nice. I thought the waitress was going to have a seizure at breakfast when I asked for a tray to bring my boyfriend breakfast because he wasn't feeling well. The room was nice, had a wonderful view of the lake, small balcony- It rained the entire weekend but we still had a nice time! It's right across from the boat station and just a bit from the train and trolley up the mountain. Saturday has an all day market that looked great but we didn't stop. Como is a wonderful place, but didn't see any beaches what so ever.

We stayed in a de-luxe with small balcony with fab view overlooking the lake. Room was clean but on the small side. One minus point was having to share breakfast table with 6 others but in saying that the breakfast was of good quality with choice of hot & cold.

Everything about this hotel was first class and we would not hesitate to book there again.

very nice hotel with an excellent location - near the city but facing the como lake. paid 120 euros/night for single room (which was a double) with own balcony facing the lake. i recommend.

Probably the largest rooms we had on our three week stay in Italy. While lacking old world charm, the hotel was comfortable and well located for exploring Lake Como. Good breakfast.

Spent a wedding anniverdary break at the Barchetta Excelsior. Hotel was very good value with rooms overlooking the lake. Worth paying the bit extra for a deluxe room. Only downside was the breakfast, which was very poor. Small selection on display and not re-filled very quickly

I will return in this hotel

Hotel has many amenities, view is excellent. However, we were treated extremely rudely on check-in and asked to step aside while people in line behind us were registered first. Our room overlooked the main plaza, with a beautiful view of Lake Como. However, there was a festival going on, with a live band and a DJ just under our window until 6 a.m. Nothing was said to us at check-in that this was occurring. We did not sleep at all, and for 145 euros per night, I would have appreciated a good night's sleep. Would not stay there again!

L'hôtel est bien situé, elle est propre et le service est très bien. Le prix est très concurrentiel. Je recommande cet hôtel.

Great value for money. The position in the city is perfect, in the main square, 50 metres from the lake. Very nice and clean room and bathroom, everything was perfect!

Perfectly located hotel within easy walking distance of all facilities.Lake view rooms in front excellent although can be noisy due to public square in front of hotel.Excellent breakfast buffet in 1st floor restaurant & very acceptable dinner menu served in ground floor dining area.Parking a slight problem as one has to use the parking facilities at the nearby Palace Hotel.Staff extremely helpful and standard of service excellent.

We had deluxe rooms, with balconies, and the views and ambiance were wonderful. The staff were a bit reserved, to the point of being brusque, but were very helpful.

Fantastic location, great view, comfortable sleep and okay value for money... Specific issues include: Arriving Easter Sunday we discovered a giant Easter egg in our room - lovely - however it was broken up and half eaten - obviously from the resident of the room the night before! Made us worry how much of the room had been cleaned!... the room itself was a bit pokey... we had requested twin share but that was just too hard for the hotel to work out - they simply said we had a king size bed(not from where I come from!) and made it sound like we should be grateful.. I would stay there again though :) - sometimes location and view makes up for some other things

The hotel exceeded all expectations, Location, Friendliness of staff, immaculate and spacious rooms. I would strongly recommend this Hotel to all and will visit again in the near future.

Sehr zentral, grosszügiges Zimmer zu sehr gutem Preis/Leistungs-Verhältnis. Rundum zufriedener, professioneller Service. Zum Weiterempfehlen.

is fantastic that in this hotel pets are allowed !

The rooms with a view on the lake are also on piazza Cavour and cannot be totally quiet for this reason. For the rest it is perfect.

The lake veiw from the room was amazing, and como was a beautiful place with lots of places to eat,drink and shop take a boat trip on the lake and a trip on the venicluar railway to see the swiss alps. However the rooms them selves were not sound proofed so we were kept awake on numerous occasions by our neighbours, there is alos a bus stop right under the bedroom window the buses start at 6am and finish around 2am, the bar accross the square turns its music up around 11pm and does get very busy. The evening meal in the hotel was not worth the money, you can eat in the local resturants and save at least 60 euros. i would recommend a visit to como to anyone we had a lovely time,you should get to como by train from the airport for a cost of 4.5 euros each a taxi which we found out to our disadvantage was 135 euros. Children would be most welcome in como, we will be going again but will avoid overlooking the busy square.

The staff was very friendly and helpful. Especially Barbara on the front desk and the gentlemen who work in the bar and restaurant downstairs. The ladies upstairs for breakfast could be nicer. Overall a great experience and we're looking forward to our next visit

Much too expensive for services, staff and especially noise level during nights. There's the bus station just in front of the hotel and some kind of entertainment-tent. Don't even think of sleep! Not to be recomended.

Good location, right on the lake. We had a lake view with a balcony. There is a little noise from the square night, but I think it would bother you only if you were particularly sensitive. The room and breakfast were pretty standard. The staff members we encountered were exceptional. A good value for Como.

TV was terrible, Could not even get the Pay for TV to work right.I asked for a 110/220 transformer. What they gave caused my NEW cell phone to quit working...the device did not work and it caused my phone to take a electric hit (220). They need a travel desk to help tourist know what there is to do.

Best hotel in COMO in terms of location and quality. Right in front of the COMO lake and city center, close to restaurants, shops, other attractions. All rooms are lake view.

Nice hotel; very efficient. good location.

We felt very comfortable at this hotel and enjoyed our stay. We particularly enjoyed the balcony view of Lake Como. The staff were helpful and competent.

Our overall stay was very good but I believe that when a hotel gives the exact times for serving lunch, it is not good for the customer to hear 'sorry the kitchen has been closed' although that there is one hour more from the time given. I would like also to say that the SKY SPORTS CHANNEL was on PAY TV although in other hotels, in which we also stayed such as Holiday Inn in Venice and in Crowne Plaza in Milan it was for free. I would like to thank you very much for your questionaire and I believe that I will use your web page again in the future. Athanasios Tsirtos

Dear Manager I have found out that a nother friend of mine have rented a lake view room for 130 euro while I was charged 160 euro for the same period. I hope this was an honest misteake. In general, I have enjoyed the stay in Como and plan to visit again if I can get more competative rate. Thanks.

good hotel, but price for standard room to my opinion too high.

We were very disappointed in this hotel. It was located on a square that was full of unsightly equipment for a local water festival. There was a rock concert playing below our window for both nights we were scheduled to stay! The lake view room was hardly worth the price,offering more a view of the square than the lake. The room was small, plain, and showing wear, such as stains on the wallpaper. The price was really very high for the quality of the accomodations. Also, we received no sympathy for our unhappiness with the unexpected rock concert, other than to offer a move to the back, which would not have decreased the noise much. We were charged for both nights even though we left within hours of arrival because of the noise problem, with no consideration for our inconvenience and expense. Be aware that 4 stars in the Italian system does not mean good quality-- it relates more to a checklist of services available, e.g., dining room.

The staff at hotel Barchetta Excelsior were extremly friendly and me and my wife had a very pleasant stay at this well located hotel in Como. The view from the rooms with lake view is very nice aswell and we wish others a pleasant stay in the future.

Overall, an excellent hotel with friendly and helpful staff. Hotel was difficult to locate...perhaps better directions on reaching the hotel would be helpful. Air condition system needs to be improved.

At time of my stay the air conditioning did not work the whole night and the temperature outside was 30-35C. The windows could not be opened without mosquitos filling up the room. When I requested a discount to the Eu 113.00 rate because the room was not air conditioned - I could have stayed at a non-airconditioned pensione for a much cheaper price, and I did not get provided what I asked for, the General Manager laughed and refused my request stating "you already had a good enough rate - no discount". Appalling attitude, no service and a disappointing experience for what should have been a pleasant stay. I would never stay at the hotel again, and made booking over the internet a more risky experience.

Location excellent downtown COMO. Hotel itself has past his best times.

Excellent location, breakfast buffet, and good decor. As is the case with most European hotel rooms, the size does not correlate with the high prices.

Bus stop in front of hotel. Rooms could need a refurbishment.

your restaurant is superb. The head waiter was fantastic. Your chef is to be highly recommended