Hotel Alpina - Chamonix-Mont-Blanc

The hotel is conveniently located close to the walking area. The staff was friendly and helpful. The sauna and steam room were cold and not satisfactory. The internet connection was not free: in non-tourist period it would be a plus for business travelers.

Great hotel, welcoming and friendly staff. Rooms have fabulous views. Typical alpine decor. Clean and spacious rooms. Try the waffles from the stand nearby - fabulous.

Good location. Restaurant in upper floor with excellent view to Mont Blanc. Delicious dinner. Car may be parked in the hotel, in underground parking nearby or in free parking approx. 500 m away. Bathroom equipment would need improvement. Supermarket and shops available in the ground floor. Close distance to town center and cable cars. Cheaper rooms with view to Brevent seem to be also smaller and do not have balcony. A bit noisy early morning, when goods is delivered to supermarket.

Chambre brevent sans balcon, sans climm,breakfast:14 euro. lit double petit:1.40m. hotel bruyant.

We stayed for two nights in this hotel. It is well located and easy to find, the room is bright and clean, We can do reading, playing piano or pool in the public area.

Large hotel,centrally located,rooms and public areas adequate but not luxurious.Reasonable standard for price paid.Impossible to park outside even to drop off luggage. However underground car park spacious and safe.Wifi only available in Reception not in room as claimed.Arrived for breakfast at 09.30 and most hot food had not been replenished, so at 14 Euros we didn't stay. Most guests in February were skiers.

A friend and I each stayed in a standard room. After reading negative reviews on the site I was most pleasantly surprised at the quality of the hotel and rooms. The rooms are large, nearly like a small suite with separate dressing area and toilet and a delightful balcony. It had a huge bath for soaking in after a long sore day skiing. The breakfast was good value at €14 and on the 7th floor with stunning views. The ski rental in the hotel was very conventient. It is a short walk to the nearest lift. The hotel is very central so many places to eat nearby. The lobby has a lovely log fire and lounge area. It was more or less all I would expect from a ski hotel.

The hotel is overpriced and is not good value for money. Our room was basic, clean and well serviced, but the pillows had seen better days and were virtually useless. HOWEVER, the staff are very helpful and polite. I left a fleece top which is very precious to me in my room when we checked out. When I realised the next day I contacted the hotel and they said they would contact housekeeping and get back to me. They found the jumper and offered to post it to me in th UK (for a fee!). I received the top a couple of days ago, it was very well wrapped - so I am really grateful to all the staff involved. This shows that the staff care about their guests. The hotel is in an excellent location just a few minutes walk from the shops/restaurants and a carpark, as Alpina's car park gets full quickly. On Saturday's there is a market with local produce just a stones throw from the hotel. The bus stops to the ski lifts are located just outside the hotel, although the lifts are within walking distance (in snowboard boots). The hotel can also provide a free travel pass (bus and trains) for the duration of your stay, although you will have to ask several times, as the staff are not forthcoming with it. There is also a "spa" in the hotel - but this is also overpriced. The hotel restaurant is on the top floor and has beautiful views of Mont Blanc and Brevent. Breakfast is very good - it has everything, a choice of hot and cold foods. We were half board - dinner was not great, there was plenty to eat, but it was't tasty french cuisine.

L hotel est un 3etoiles 2008 et non 2009 Chambre petite et pas de climatisation

The hotel deserve to be renovated as the rooms seems to be old. But the rooms are clean. regarding the breakfast, it is a little bit expensive in regards of what it is offered.

Bathroom was too small and very old. room was okay. breakfast was great!

Even though the hotel had a bar, it was not open. The hotel was located in a beautiful place, with stunning views. The staff were friendly & helpful. The breakfast is well worth the price with lots of choice.

This is a good place to stay. Rooms are good, and location is excellent.

Very good value price/quality. Only two problems: 1- Yes, there is wifi internet available in all rooms, but paying to swisscom, and its very expensive. 2- We left one day earlier than previst, and they wanted us to pay the full price of de reservation. Finaly they didn't, but it was a bad detail.

Very clean and comfortable hotel to stay at while exploring the slopes surrounding Chamonix. Great location and serviced well by public transport. Excellent breakfast included in room price.

Great location. Very nice welcome at the reception. Great food and a pleasant atmosphere. We will definetly be back.

A good ski hotel with associated wear. Excellent location, probably worth the extra euros for the Mt Blanc side view and balcony. My room was on the Mt. Brevent side and still had a decent view. My American friends stayed in a different room and did not like the toilet in a separate room from the bath (their hangup). I hope to get back.

Booked early on internet and got a good deal in a Brevant room. Very central, hospitable and ideal for a 3 day break. Breakfast good choice and value too.

The hotel was adequate though in need of refurbishment. Staff were most helpful.

I travelled with a friend of mine, and we reserved 2 single rooms - price EUR 85,- per. night. I got room 227 and my friend room 419. I terms of space and comfort there was a huge difference between what he got and what I got. Considering we paid the same price, this was for me a big disappointment. The safe in my room was locked at time of arrival and when I requested help from the reception to open it. It took 18 hours before one of your staff came to help me. The person was unsuccessful in helping me and said that she had to talk to another colleague to get more help. I never heard anything more from the staff. I the meantime I placed my valuables in the safe of my friends room (419) instead. The maindoor to the room was not noiseinsulated, so I was disturbed several times every night when people returned to their rooms. When I checked out, I was asked whether I had taken something from the minibar. I told the receptionist that there was no minibar in my room. It was obvious that the receptionist did not believe me...., and said that the minibar was below the TV. I said one more time that there was no minibar in my room. The receptionist sighed and continued with the check-out....

Excellent location - close to town centre, next to good underground car park, opposite a bus stop (all essential, as you'll know if you know Chamonix). Rooms are small and bathrooms very small, but beds are comfortable, and there's plenty of hot water. Breakfast is usually extra, and expensive (probably due to the top floor view), but there's a supermarket next door - you can go there and buy your own breakfast. A modern, concrete hotel, reasonably priced, not a place with Alpine charm or French cuteness, more a functional hotel, ideal for those who, like me, regard a hotel as just a place to shower and sleep. Internet access in room is wifi, expensive, and not completely reliable. Staff very helpful. Unlike most ski resort hotels, you can book it online and get instant confirmation, as opposed to all this "thank you for your request, we'll get back to you in a few days" nonsense that's still common.

We stayed in a Brevant double room which needed to be updated. However, it was warm and comfortable. The shower was terrible - difficult to get the temperature and pressure right so painful at times! The room was cleaned daily. The hot tub and sauna were nice after a day on the slopes. However, the gym consisted of 2 old stepping machines and shouldn't really be advertised as gym facilities. Hotel staff were friendly and helpful. The hotel is in a great location for bars, restaurants and the bus route to and from the slopes. We felt slightly cheated as we paid 104 Euros per night and the hotel was charging 69 euros per night to people who turned up without prior booking. The hotel was very quiet whilst we were there and the hotel bar lacked any atmosphere despite the best efforts of the friendly piano player.

This was our second stay at this excellent hotel. We really enjoyed it so we made a return trip. Well worth a visit and so central.

The hotel and the location was amazing. The stuff was very kind and helpful, the food at the restaurant was very good. The breakfast was very good. The room was big but it needs remodeling. I would certainly stay again in this hotel.

We stayed at several hotels in Europe. While the Alpina upgraded us to a Brevant View room without cost, and the room was very clean w/view, The hallway, elevator were shabby and worn. Not what you would expect by outside photo. They are renovating, not mentioned in description and price seemed expensive when compared with hotels in area not rennovating. Location was very nice at end of main street, laundry in mall under hotel, people very friendly and helpful. We had a very nice stay.

No garage no restaurant

We were a group of 8 family related travellers and this was our first stay in Hotel Alpina. We stayed overnight as we were on our way to Italy. The Hotel was excellent, had great views from all angles (did not mind that the view from the bedromm was not Mount Blanc) as the rest of the mountains are nearly as spectaucular. Would recommend a return visit - with a longer stay.

La chambre était vétuste, moquettes et tapisserie à remplacer. Propreté discutable. Chambre pour 3 personnes très petite. Vue depuis la chambre sur un chantier. Problème avec la chase d'eau des toilettes. Circulation dans le garage difficille dû au manque de lumière à l'entrée et d'indications. C'était OK pour une nuit mais pas plus. Rapport qualité/prix médiocre.

No parking place in front of the hotel. Not easy to take bagage from the car. Hotel employees are very kind.

Excellent hotel in the centre of town. All ski services on site. Lessons, guiding, passes, hire and servicing. Could improve range of vegetarian options in the restaurant.

Superb location in cenbter of Chamonix, a short stroll from pedestrian area, ski shops, ski lifts, and free buses to other ski lifts. Helpful staff. Rooms adequate, breakfast a little pricey if not complimentary.

Pillow for the bed in the room are not so confortable