Thon Hotel Bristol Stephanie - Brussels

Very nice room on top with view on Brussel, I recommend.

It was perfect

I had a very pleasant stay at Hotel Bristol Stephanie. I found the hotel to be far better than I expected based on the money I paid. My only negative comment would be that the 'double' room that is advertised, is actually 2 single beds pushed together. As such I felt detached from my other half a little during our stay! Other than this, I could not fault the hotel at all!

Helpful staff, pleasant room

We booked the Bristol Regina but as it was full when we arrived, we were given a room at Thon Brussel city Center : we lost about 1 hour to change hotels... bad organization!!!! + we had to pay for the parking.

L'hôtel est plutôt bien, mais je ne pense pas qu'il mérite ses 5 étoiles. Les couloirs et les ascenseurs sont assez petit, la chambre est grande, mais nous avions une chambre pour 3 personnes, soit 2 petit lit (très confortable mais petit) et un canapé-lit pas très confortable! Par contre, le service est excellent, nous étions rentré vers 3 heures du matin et il y avait un problème avec le canapé-lit, une personne est immédiatement venus pour nous aider à changer de chambre. Sinon, le matin (vers 10h) on s'est fait réveillé par des bruits de travaux, pas trop bruyant, mais assez énervant. L'hôtel est un peu loin du centre ville (2km environs).

Chambre insonorisée, climatisation, plateau de courtoisie à disposition, produits de toilette l'Occitane. Le parking n'est pas nécessaire. Un petit resto trés sympa au coin de la rue à droite avant l'hôtel. Se trouve dans le quartier des couturiers

Excellent hôtel à recommander mais petit déjeuner trop cher

Only one person at concierge, not friendly at all at my arrival. the room wasn't ready yet, they gave us a double room plus a sofa bed and not a triple one. Even towels etc. was for 2 people.. not a 5 stars hotel

I stayed in a triple room for 2 nights. The room was really spacious, bathroom clean, beautiful and very well equipped. I really recommend this hotel, as the rate given was very convenient.

I book a standard room first time then an executive room. I see no difference except the price ! Standard is spacious and quiet. Don't need to spend money anymore for nothing ...

The physical aspects of the hotel were fine and the rooms were pleasantly spacious, but the service was terrible and ruined the entire stay. Reception were rude, gave wrong information, and charged exorbitant prices for local phonecalls (3 euro/minute - with no indication anywhere in the room). Housekeeping never answered multiple requests for an extra blanket.

May be for Brussels is a good Hotel. Not in the very center. Staff is not very friendly.

All in all it was a great experience. Thanks to all.

Good Hotel.

Hotel was easy to find and in a very good location for sightseeing around Brussels. Located in a very nice shopping area if that is your passion. Weekend rate was excellent value for this level of hotel. Didn't do breakfast however as it was €26. Staff very helpful.

Greater attention needs to be brought to cleanliness in rooms. Reception just about friendly & helpful enough. Great room sized but furnished on the cheap side, in particular for a so called 5* hotel, furniture feel more like a 3* Public areas rather plain and not very welcoming. Requested a smoking double room, was given a non-smoking twin and not alternative available ? Surely would have been possible on a quiet week-day even if needed an upgrade ! Perfect location in the heart of the business / shopping centre. Overall OK but disappointing experience When asking for directions to the reception staff, were given the wrong information.

The site is easy to come everywher from the hotel ( a tramway is near ) the breakfasts are very expensive and we went out to breakfast but it's not a real problem

We cost just 99 euros for stay a night, and that was a wonderful journey,I will come back again.

The hotel was very nice. My only complaint is that the desk people and breakfast people encouraged us to eat the breakfast buffet and never mentioned that it cost an additional 32+ euros per person, so I ended up leaving with an extra 100 euro charge than I expected.

I was very surprise by the rate. One complete bathroom with separate bath and shower and small bathroom with toilet and lavatory. The services were perfect we have asked for additional services in the room and there were provided rapidly without cost. It was an excellent hotel very well located.

The hotel staff was always helpful and courteous. The rooms were beautiful. The location was perfect. Would definitely stay here again.

Breakfast was very expensive. The bathroom had no heating system and was really quite cold.

Excelente hotel, definitivamente superó mis expectativas, trato personalizado y amable, excelente ubicación y a sólo unos minutos a pie de los sitios de mayor interés en bruselas. Todo esto aunado a las comodidades que ofrecen las habitaciones y el hotel en general. Definitivamente volvería al mismo!

Very nices rooms. Only bad point : two small beds. I prefer a king size.

Very delighted with the stay. Nothing to say more