Hotel Norbreck Castle - Blackpool

Our room was extremely small and very very drab... the whole place is in need of a lick of paint. We didnt get a wink of sleep due to squeaky floorboards on the corridor and room upstairs- this desperately needs sorting! Our room view was awful- when we looked out of the window we were greeted by scaffolding and fans (which were very noisey!) The good points were the food, the staff and the seaview from the front of the hotel but overall not what I expected from the £80 we paid. Very disapointed!

Noisy dirty room. In the bathroom, shower impossible to solve. The reception hall was dirty and unpleasant odors.

We requested a double room as there was no facility on line to request a family room [we are 2 adults and a baby, so did not need an extra bed]but i did ring before hand and was told the price of hiring a cot and we would be able to have a room that would accomodate us. Unfortunately on arrival we were allocated a room on an upper floor with 5 sets of stairs! We were given another room , but this was not prepared properly and i felt the staff were unhelpfull.

This was the first time we visited norbreck castle.i was horrified to read all the reviews before we went and was not looking forward to going.when we arrived we were pleasantly suprised at the location and cleanliness of rooms as this was a major issue in the reviews read.the only problem we had was that there wasnt enough car parking spaces available and that the there was only one lift for all 5 floors.some staff were quite snotty and not very helpful where as others couldnt help enough.we did find that the price we paid was a bit much for the rooms but we did book last minute in peak season.we would stay again as the location was ideal to see the lights.

The rooms were very small and did not smell particularky pleasant.they were also noisy One member of our party found a tramp asleep in his room. At check in the staff were not very friendly or helpful. I will not be returning.