Double room from
€ 44 (Tax included)- Average guest rating:
- Lesley has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.1
8.7
7.9
8.8
9.1
‹‹ This is an excellent choice for anyone visiting the Guggenheim. I felt the room with the Guggenheim view was worth the extra money. We also had an excellent...››
23 Apr 2009 read hotel reviewsAbout Hotel Hesperia Bilbao
exterior
The recently built Hesperia Bilbao hotel enjoys a convenient location in Bilbao right in front of La Ría (river inlet). The property stands close to the Guggenheim Museum, the old quarter and the main shopping and business area.
The hotel has exterior rooms available, a restaurant, meeting facilities and a wide range of services including medical service upon request and its exclusive free wireless Internet connection system.
The property is also an ideal spot for golf enthusiasts, as a golf course lies only a few kilometres from the hotel.
Location of Hotel Hesperia Bilbao, Bilbao
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City Area:Casco Viejo (Old Town) - Campo Volantín
Position of the zone in the city
General map
DISTANCES
From Bilbao airport: 9 km.
From the city center: 1-minute on foot.
From the bus station: 50 metres.
From the railway station: 1 km.
From the Guggenheim Museum: 200 metres.
From the beaches: 14 km.
From the fairground: 7 km.
Rooms at Hesperia Bilbao
double room
The property features 151 sound-insulated rooms with ensuite bathroom supplied with bathtub, telephone and hairdryer.
All of the accommodations are furthermore equipped with individually controlled air conditioning, direct dial telephone, desk, electronic safe, Wi-Fi Internet connection, mini bar, plasma screen satellite TV and heating.
Non-smoking and disabled-accessible rooms, as well as cots, are available upon request.
- Baby cots/cribs available
- Desk
- Electronic safe
- Facilities for disabled people
- Hairdryer in each room
- Heating
- Individually controlled air conditioning
- Mini bar
- Non-smoking rooms available upon request
- Rooms with view available
- Satellite TV
- Soundproof rooms
- Telephone in bathroom
- Wireless Internet access
Breakfast at Hesperia Bilbao
A breakfast buffet is served in the restaurant La Ría between 7 a.m. and 10.30 a.m. Monday to Thursday and between 8 a.m. and 11 a.m. Friday to Sunday.
Breakfast can also be served directly in the rooms.
Hotel Facilities
- Access for disabled
- Credit card accepted
- Entire property is air conditioned
- Groups welcome
- Laundry service
- Lift/elevator
- Room service - limited hour
- City maps
- City tour
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Tourist information
- Conference room
- Congress facilities
- Interpreting service
- Meals for groups
- Meeting Room
- Simultaneous translation
- Medical service
- Private parking
- Rent a car in the hotel
- Baby sitter
- Internet/Email services
- Reading room
- Bar
- Lounge bar
- Restaurant
Hotel Reviews Hesperia Bilbao
Mature couple
USA, Oct 2009
It was a wonderful hotel for a great price. Wish to come back
Not Specified
Portugal, Aug 2009
Very nice stay, great rooms with possibility of looking over the river. 5 minute walk away from the main attractions of the city and for excellent value. Also, the building itself is becoming a landmark of the city due to it's coloured windows. Modern Spanish Hotel with excellent value.
Mature couple
Australia, May 2009
great location internet access expensive
Mature couple
United Kingdom, Apr 2009
This is an excellent choice for anyone visiting the Guggenheim. I felt the room with the Guggenheim view was worth the extra money. We also had an excellent dinner in the hotel because it was raining heavily one evening. We really enjoyed our stay in the hotel, would recommend it to others, and will return if we visit Bilbao again.
Mature couple
Netherlands, Jan 2009
Prachtig hotel, op een fantastische locatie. Dichtbij alle zaken die je tijdens een stedentrip wilt bezoeken moderne winkelstraten, musea en de oude stad. Alles is op loopafstand te bereiken. Ook het hotel is modern en trendy, met gezellige ruimtes om te vertoeven. De prijzen zijn excl. VAT. In Spanje is het niet duidelijk of de genoemde prijzen incl. of excl. VAT zijn. Beide prijzen worden, ook voor particulieren gebruikt. Tegen meerprijs is er een goed verzorgd ontbijt met een ruim voldoende aanbod in diverse soorten brood en beleg. Ook veel variatie in zuivelproducten en vers fruit. Het personeel is behulpzaam en zeer vriendelijk, en aanspreekbaar in het Engels. Er is een eigen parkeergarage, die +/- 18,00 euro per 24 uur kost. Wij komen er zeker terug bij een bezoek aan Bilbao.
Mature couple
New Zealand, Sep 2008
The underground car park was difficult to maneuver the car in and in that regard was disappointing but it worked. it felt like the car park was made to it in the space available. We enjoyed the stay and the staff were excellent and promptly attended to any request. There seemed to be a disconnect between the design of the hotel which was excellent and felt good compared with the practicality of how it worked. For example half of the 12 volt hallway lights on our floor were blown and you could see the black flash marks on the walls where the transformers had burn out and i concluded that they hadn't bothered to replace some of the transformers or bulbs because they had given up trying We had booked well in advance and wanted a double bed on a no smoking floor and ended-up on a smoking floor with twin beds. It didn't matter and i would recommend the hotel and stay there again but there was a disconnect. I concluded this must be how things happen in Spain. We were two couples traveling together and the other couples experience was the same as ours.
Family with older children
France, Aug 2008
High quality hotel, modern and quiet, very well located near the Guggenheim (5' walk). We benefited of an interesting promotion combining buffet breakfast and dinner for 27 euros. We regret that our request (far in advance) for non-smoking rooms was not fulfilled. The level of service by the personnel can be improved too as the price for the parking (17€ a day), by far the highest we paid among several major cities in Spain (for a public parking).
Young couple
Italy, Aug 2008
La bella facciata multicolore e, soprattutto, la posizione ci avevano fatto optare per questo 4 stelle. A dire la verità anche la "terrazza" per gli aperitivi, o, almeno così ci era parsa in foto, aveva concorso alla nostra scelta. Effettivamente i servizi e l'interno dell'albergo erano all'altezza delle nostre attese, la colazione a buffet altrettanto. Peccato esserci giocati male le nostre fiches all'arrivo, quando ci hanno chiesto se volevamo una matrimoniale fumatori o no. Dato che quella "no" prevedeva lettini separati ci siamo detti, fumiamo. In realtà si trattava di una lussuosa e ben pulita gabbia per criceti, dove si transitava uno per volta, quanto alla "terrazza", era piuttosto un piccolo, per quanto gradevole, spiazzo davanti all'albergo, sul marciapiede. In conclusione, accertatevi delle dimensioni delle vostre camere, per il resto tranquilli. L'hotel, infatti, è silenzioso, posto in una posizione eccellente (sul lungo fiume davanti al ponte Zubizuri, a 200 mt. dal trenino per il casco vejo, a pochi minuti a piedi dal Guggheneim) e relativamente economico. Gli aperitivi, se volete, fateveli altrove. Basta entrare in uno qualsiasi dei bar delle siete calles.. Comunque ci torneremmo.
Family with older children
Italy, Aug 2008
On the invoice a 6% VAT was added to the amount on the reservation form, that should have been All Inclusive.
Mature couple
Ireland, Aug 2008
Great location. near everything! . modern hotel. good breakfast(expensive?). try local cafes and bars. use tram and metro ...so easy with common ticket.Visit seaside at last stop on Metro ..very nice. We will return to Bilbao and stay in this hotel.
Family with older children
Chile, Jul 2008
Very nice, modern, clean, quiet hotel. Some rooms have a great view of the Guggenheim. The restaurant had buffet dinner at reasonable prices. Good location. We had a pleasant stay.
Mature couple
United Kingdom, Jun 2007
No restaurants open on a sunday in the town other than hotel.
Young couple
Australia, Jul 2008
The concierge was really helpful, pointing out all the famous landmarks and how to get to places. Very friendly, and speaks fluent english.
Family with older children
France, May 2008
Accueil très anonyme. Aucun effort pour être à disposition, parler français... Beaucoup de bruit et de va-et-vient. A contrario, petit-déjeuner très complet. Excellent emplacement à proximité du musée Guggenheim et de la ville. Parking exigü.
United Kingdom, Apr 2008
This is a very nice 4 star hotel in an excellent location in Bilbao. Though the hotel is not up to the same standard compared to some 4 star hotels in other countries, it was a very nice hotel and I highly recommend it. The hotel staff speak great English but note that it was a challenge trying to speak English anywhere else in Bilbao so don't forget to bring your Spanish phrase book.
Not Specified
United Kingdom, Feb 2008
Very modern smart new hotel. Ideal place to stay if you are in Bilbao to admire the Guggenhiem. Overall staff fairly helpful. Would have liked breakfast to be included in the rate. If I were to return to Bilbao, I would definately stay here again.
Mature couple
USA, Aug 2007
double room; first stay at this hotel great location
Mature couple
France, Oct 2007
Hôtel très bien situé pour se rendre à pied au musée GUGGENHEIM et au Vieux Quartier (Casco Viejo); parking de l'hôtel appréciable mais un peu onéreux.
Mature couple
Ireland, Oct 2007
I would recommend this hotel, location was good,the area felt very safe. We were beside the old town, which I loved, small shops, and all very helpful. The monorail was across the river and this took us everywhere. It took us to the train station, also the bus station, and to the Guggenheim. I must say that I was pleasently surprised with the quality of the hotel.
Young couple
Ireland, Oct 2007
Had a wonderful stay at this hotel in early October. Lovely friendly staff. Very nice room looking out over the river.
Single traveller
USA, Sep 2007
Cool comfy rooms and cool hotel (despite so-so workmanship). Lobby was quite loud due to a wedding party upon my arrival but otherwise it was fine. Good location provided you don't mind modest walks to get to old town and down town. For destinations along the river it is great. There is a tram station with frequent service on the other side of the river that takes the edge off the walking. Staff could have been more helpful. I was looking for a laundrymat after having been on the road a few days and no one seemed to know of one. I had to ask for a phone book and find one myself.
Mature couple
USA, Sep 2007
The room that was offered at the price on the web site was not a room that was pictured or what we were offered. We upgraded to a better room, but had to pay 24.00 euros more per night. We then had a room on the front of the hotel with the colored glass sunroom as pictured. This was a good move as you then look out over the river and see the Guggenheim from the room. The hotel was a great place to stay and great location.
Gay Couple
France, Aug 2007
excellent design hotel very good situation in the city center good breakfast
Mature couple
United Kingdom, Aug 2007
Very good location. Staff were extremely polite and courteous. The room was clean and comfortable with excellent facilities.Very good value for money.
Single traveller
Italy, Jul 2007
This is a very nice hotel near the Gug and the tram stop. The crew was very professional, breakfast was good but expensive. WiFi works. Hotel is not close to casco vejo, which is the most interesting zone out of the Guggenheim. Avenue Lopez de Haro good for shopping.
Young couple
Germany, May 2007
Very nice, modern style hotel right in the centre of Bilbao. All interesting points are easy to reach - walking distance!
Mature couple
Switzerland, Apr 2007
the temperature of the Public areas was too cold
Mature couple
Portugal, Oct 2006
Beautiful interior design. Good relation quality/price. Should be writen on the site breakfast is not included Great location
Family with young children
France, Sep 2006
The Hotel is great for a stay in Bilbao. If you like design, it's an excellent address to stay and visiting the museum. The location is great. The breakfast is not included but it's excellent. Just one thing, we had our dinner at the restaurant of the hotel and the service was bad. Very expansive for the prestation.
Single traveller
Spain, Sep 2006
Hotel looks nice and modern dessign (too much)but my stay was very accidental and disturbing because of dessign of showers that drop all whater out of the shower plate. Consequently I had to change my room due to whater overflows that filtered to below floor. I've been told that this is a common problem for all rooms and needs to be fixed sealing all floors of this building. "too much dessign"
Heterosexual Couple
Brazil, May 2006
It is just like it shows in the pictures. A very modern design hotel. I paid extre 20 Euros for a front view room and I though it was worth it due to my short stay. It is indeed the best choice of "not-being-downtown-but-close-to-it". Note that if you really care for a front view room you should try smoking floor because they are on the top and you even may have a glimpse of the Guggenreim Museum from your window.
Transport Services Hotel Hesperia Bilbao
- Private parking
- Rent a car in the hotel
Guests can leave their cars at the on-site parking area, for an extra charge.
Car rental information can also be provided at the front desk.
The Hotel
exterior
exterior
hotel lobby
hotel lobby
hotel lobby
Rooms at Hesperia Bilbao
double room
Hotel Facilities
internet point
internet point
reading room
bar
bar
lounge bar
restaurant
restaurant
restaurant
meeting room
terrace
To keep in touch with your friends and relatives even on holiday you can avail of the Internet Point.
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after midday. Prior check-in is possible upon request and subject to availability.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price and costs €17,00 plus VAT.
Use of the Wi-Fi Internet connection is included in the price.
Use of the Internet Point incurs an extra charge of €3,00 for 15 minutes, €5,00 for 30 minutes and €9,00 per hour.
Breakfast is not included in the price and costs €11,50 plus VAT per person. Room service is free of charge.
CANCELLATION POLICY
1ª noche de alojamiento si la cancelación se produce a
partir de las 16:00h 1 día antes del día de llegada del
cliente.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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