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Hotel Carlton - Bilbao

5 star Hotel Bilbao

Plaza Federico Moyua 2 - Bilbao

1-877-662-6988
Price starting from 122.00
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The Carlton Hotel is an outstanding 5 star hotel in Bilbao, Spain, located in the heart of the main shopping and business area of the city. The hotel, housed in an impressive building dating back to 1926 and declared monument of historical, artistic and cultural interest, is an emblematic landmark of the largest city in the Basque Country. Situated at only 400 metres from the Guggenheim Museum, the Carlton Hotel offers an unbeatable location in the city centre.

The unique stylishness of this first-class hotel is present in every detail, and high-quality materials, luxurious fabrics and a sober elegance blend harmoniously with an impeccable service, to offer the perfect accommodation for the most discerning travellers.

Among the great facilities of this Bilbao 5 star hotel, guests can find 12 excellently appointed meeting rooms, a business centre, a gym, the Carlton restaurant, free Wi-Fi Internet access throughout the hotel, and many public areas tastefully decorated with the distinctive charm and elegance of hotel Carlton.
Venere Guest Rating
Guest Rating 9.1 Wonderful!
Based on 52 hotel reviews © 2015 Venere.com

Excellent breakfast buffet!

Venere Guest, USA
Read Venere Reviews

Check Availability at Hotel Carlton

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Breakfast at Hotel Carlton

A buffet breakfast is served each morning for a fee.

Facilities at Hotel Carlton

  • Business Center
  • Meeting Room
  • Conference room
  • Bar
  • Restaurant/Dining
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Laundry room
  • Gym
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • Shuttle service from and/or to the airport
  • Valet service
  • Sauna
  • Steam bath
  • Turkish bath
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.

Check-in: after noon.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20.30 per person (approximately)
  • Valet parking fee: EUR 25.60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


   

The charges below are included in your overall room price:

  • Resort fee
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Carlton is also known as

Hotel Carlton
Carlton Hotel
Carlton Hotel Bilbao

10

Clean

9.3

Location

8.1

Quiet

9.3

Spacious

8.9

Service

Hotel Carlton reviews

10 Outstanding!
  • August 2012
  • Venere Guest
  • Turkey

yes it was the first time to stay in hotel carlton bilbao, i stayed in hotel carlton in madrid, in 1998, first the place of hotel carlton is excellent for an architect, me, just by walking, you may reach to everywhere in some minutes, then for having more enjoyment, you may take the metro, just in front, the decoration of hotel carlton is excellent, too, we paid only for bed, to enjoy more with the bilbao life while eating our light breakfast in the morning in different cafes, when we have less time, we visit the express bar in the entrance of the hotel, and when we are in need of a real and tasteful dinner, we visit the restaurant of the hotel, towards and over the street level, and enjoyable to be in contact with the real life of bilbao while eating dinner in a very comfortable place, and at both places, in express cafe and restaurant of the hotel, the services are excellent with the smiling faces of the people who deal with us, the people staying in hotel carlton are very kind people, as a summary, starting from its place in the mid of bilbao map :) , till the last moment, saying thank you for all, we offer you staying in hotel carlton, we stayed for 10 nights, also my son, 26, joined with me, enjoyed a lot, too, one more point, even though we have visited san sebastian for one night, we let the our room in hotel carlton stay as our our room, the most important point was its distance to the both universities' libraries, Deusto University's library, just in 2 minutes to reach by walk, and the library of Bask University, in 12 minutes by walk, 2 minutes by metro, where i have done researches about steel architecture, steel buildings and steel structures in bilbao, san sebastian and spain, as you may see, at the same time, working, making researches, knowing the bilbao life in all dimensions, having a comfortable stay, may be possible during your stay in hotel carlton, not only for you but also for your son :) thank you very much Hotel Carlton for your s

9.2 Wonderful!
  • May 2012
  • Venere Guest
  • USA

The shower did not work and you could hear guests in the rooms next door. You could hear any water that passed through the walls when a toilet was flushed or a shower was running. The building is historic, stunningly elegant and gorgeous, and very centrally located. I would definitely stay there again because of its beauty. I can overlook the negatives.

8.3 Very Good
  • May 2011
  • Venere Guest
  • Group
  • United Kingdom

Very enjoyable one-night stay in the Carlton. Great location for visiting Guggenheim and old town on foot, and car parked efficiently (if expensively) by hotel staff. Perhaps not quite full 5-Star Hotel, but very good value for money. I would certainly recommend the hotel to visitors to Bilbao.

6.1 Fair
  • May 2011
  • Venere Guest
  • Couple
  • Ireland

Very good situation.Vacation trip.Very good hotel room and facilities.The Guggenheim Museum facility is only a short walk.The staff service and was indifferent and one evening meal was just bad

8.9 Excellent
  • March 2011
  • Venere Guest
  • Couple
  • Spain

Only drawback, the noise from neighbour rooms' pipes

7.0 Good
  • May 2010
  • Venere Guest
  • Couple
  • Norway

in the centre of the town - ok price...

10 Outstanding!
  • August 2009
  • Venere Guest
  • Couple
  • Mexico

the hotel is very fine and clean, I will come back there whwn I go to Bilbao

10 Outstanding!
  • August 2009
  • Venere Guest
  • Mexico

excellent hotel and service very good ubication

6.8 Fair
  • June 2009
  • Venere Guest
  • Single traveller
  • Ireland

staff courteous but not over friendly.As a disabled person there very rarely was anyone around to open the main door.Absolutely no information on hotel facilities in room eg location of bar restaurant etc.

9.8 Outstanding!
  • May 2009
  • Venere Guest
  • Couple
  • France

double room

6.6 Fair
  • December 2006
  • Venere Guest
  • Single traveller
  • United Kingdom

The Hotel is ideally situated in the centre of Bilbao, close to the metro and a short walk to the train station. There are plenty of shops and bars in the immediate vicinty.Taxi fare from airport to hotel is 20 Euros. Taxi rank immediately to the side of the hotel, so all transport requirements catered for. Although Grand in external appearance, I don't rate the Carlton as a 5* hotel, it lacks the luxurious feel and attention to detail. Mid-table 4* suitable for business travel, which the competitive price reflects. The A/C didn't work in my room, so I had to leave the window open- noisy. I reported this but nothing was done about it, so same again the next night. A true 5* would have sorted this or moved me to another room without my having to mention it again. Breakfast buffet is adequate with a decent 'hot-food' section and plenty of breads, fruit etc. Every guest appeard to be on business.

9.0 Wonderful!
  • November 2006
  • Venere Guest
  • Not Specified
  • France

It was a wonderfull trip in Bilbao with my wife. Excellent breakfast, a little expensive and a good service of "voiturier" a little expensive too. But the room was very good.

8.6 Excellent
  • August 2006
  • Venere Guest
  • Couple
  • Spain

Realmente la relación calidad precio es excepcional. El desayuno buffet, magnífico, así como la atención del personal del hotel en esta sala y en el restaurante. Si al buen precio se le une el emplazamiento absolutamente inmejorable para disfrutar de todas las atracciones de Bilbao, no se puede pedir más.

10 Outstanding!
  • August 2006
  • Venere Guest
  • Family with older children
  • Italy

E' il massimo!

9.1 Wonderful!
  • July 2006
  • Venere Guest
  • Couple
  • Norway

Excellent place for a nice price. Only but is that they didn't find our reservation, but the staff was professional and handled the problem professionally.

10 Outstanding!
  • September 2005
  • Venere Guest
  • Single leisure traveller
  • USA

Loved Bilboa - loved the hotel! Great location.

10 Outstanding!
  • January 2005
  • Venere Guest
  • Couple
  • United Kingdom

My husband and I were only in Bilbao for one night and the hotel was fantastic value for money on Boxing Day. There was a bus that took us directly from the airport to the hotel in 15 minutes and the hotel location is excellent. We were within short walking distance to all the places you would want to see. The rooms were great, staff friendly and always prepared to offer ideas for enjoying their city. We can be pretty picky - but there is no fault that I could think of.

9.0 Wonderful!
  • January 2005
  • Venere Guest
  • Couple
  • United Kingdom

Lovely hotel in a perfect spot to discover the Guggenheim and just a 10 min walk to the old town. Would recommend this hotel to anyone traveling to Bilbao.

9.6 Outstanding!
  • October 2004
  • Venere Guest
  • Couple
  • United Kingdom

Iwould return there tomorrow. It was wonderful, I would highly recommend it to friends. The location was ideal.

9.8 Outstanding!
  • October 2004
  • Venere Guest
  • Not Specified
  • USA

Rooms were very clean and the staff was always most helpful with our many questions. :) They had a great deal of ammenities available. Location was ideal. Great stay. I will return.

10 Outstanding!
  • October 2004
  • Venere Guest
  • Group of friends
  • Australia

Best value for money for hotels we stayed in Spain. 5 star but at prices 3 star hotels were charging. Didn't include breakfast. Central location easy walk to Guggenheim and old town. Metro station 20 metres from front door and airport bus stop 20 metres on the other side. Business centre with free internet access was a bonus.

9.9 Outstanding!
  • July 2004
  • Venere Guest
  • Not Specified
  • Ireland

Great hotel. Superb location. Great service. Check out the menu del dia in the restuarant. Excellent value. Better than the grand breakfast buffet.

7.9 Good
  • July 2004
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

The Hotel was in a central location. The main shopping areas and attractions were in easy walking distance. The cleanliness of the Hotel was to a high standard and our room was serviced every day. The facilities included a Gym and a business centre which were free to use.

9.9 Outstanding!
  • April 2004
  • Venere Guest
  • Couple
  • United Kingdom

This was a genuine 5* hotel in every way. Every thing was as promised and we even had an upgrade to a room with balcony.The public rooms were stunnng - we had breakfast and an evening meal at the hotel and found both to be well worth the cost. The price was amazingly low for such a good hotel. We would love to repeat the visit one day.

9.8 Outstanding!
  • December 2003
  • Venere Guest
  • Group of friends
  • United Kingdom

We thought it was an excellent hotel, in a very central location, immediately adjacent to a metro stop. The only slight crticism was the cost of breakfast, which was high if you couldn't do justice to the very extensive buffet. But overall, really recommend.

8.8 Excellent
  • September 2003
  • Venere Guest
  • Couple
  • Italy

THE HOTEL IS GREAT: GREAT LOCATION, AMAZING ROOMS, HIGH QUALITY LEVEL AND RELATIONSHIP PRICE/QUALITY IS EXCELLENT. JUST 1 DISADVANTAGE: THE HOTEL IS LOCATED IN THE MAIN SQUARE OF BILBAO AND AT WEEK-END IT SEEMS THAT SPANISH PEOPLE ALL STAY IN THAT SQUARE SCREAMING AND YELLING UNTIL 3/4AM IN THE MORNING. CANNOT SLEEP INDEED!

9.8 Outstanding!
  • July 2003
  • Venere Guest
  • Not Specified
  • Italy

Very good accomodation in Bilbao and quite cheap in the weekend.

9.1 Wonderful!
  • March 2003
  • Venere Guest
  • Couple
  • United Kingdom

My overall rating would have been excellent, had it not been for the Fruitsalad from the Breakfast- Buffet, causing major stomach upsets. The rest can be classified as bordering excellence; phantastic value for money!

9.6 Outstanding!
  • March 2003
  • Venere Guest
  • Not Specified
  • United Kingdom

The Carlton was an amazing discovery. Ideally situated near the Guggenheim, shops and in the centre of the real life of Bilbao. The Hotel was everything we expected and more. Don't miss the amazing breakfast!

8.6 Excellent
  • November 2014
  • Venere Guest
  • Couple
  • France

10 Outstanding!
  • October 2013
  • Venere Guest
  • Couple
  • New Zealand

8.6 Excellent
  • September 2013
  • Venere Guest
  • Not Specified
  • Spain

9.0 Wonderful!
  • January 2011
  • Venere Guest
  • Not Specified
  • Ireland

8.8 Excellent
  • August 2010
  • Venere Guest
  • Couple
  • Germany

10 Outstanding!
  • January 2005
  • Venere Guest
  • Couple
  • Italy

10 Outstanding!
  • December 2004
  • Venere Guest
  • Group of friends
  • Italy

9.9 Outstanding!
  • February 2004
  • Venere Guest
  • Not Specified
  • Spain

9.0 Wonderful!
  • September 2003
  • Venere Guest
  • Couple
  • Italy

9.2 Wonderful!
  • March 2003
  • Venere Guest
  • Single corporate traveller
  • United Kingdom

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Reviews in other languages
8.0 Very Good
  • August 2014
  • Venere Guest
  • Couple
  • Spain

8.4 Very Good
  • July 2014
  • Venere Guest
  • Couple
  • Spain

9.7 Outstanding!
  • February 2011
  • Venere Guest
  • Single traveller
  • Italy

10 Outstanding!
  • December 2008
  • Venere Guest
  • Couple
  • Mexico

8.0 Very Good
  • June 2014
  • Venere Guest
  • Single traveller
  • Italy

9.9 Outstanding!
  • September 2010
  • Venere Guest
  • Couple
  • Italy

8.0 Very Good
  • August 2010
  • Venere Guest
  • Not Specified
  • Italy

8.9 Excellent
  • March 2015
  • Venere Guest
  • Not Specified
  • France

9.3 Wonderful!
  • May 2013
  • Venere Guest
  • Couple
  • France

9.9 Outstanding!
  • August 2006
  • Venere Guest
  • Couple
  • France

6.8 Fair
  • October 2003
  • Venere Guest
  • Couple
  • France

9.6 Outstanding!
  • August 2014
  • Venere Guest
  • Couple
  • Spain

Hotel Carlton reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Hotel Carlton offers 142 guest rooms for your luxury holiday. Guests can unwind at the end of a long day and enjoy LCD televisions with satellite channels. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, complimentary newspapers and phones during their Bilbao visit.

A pillow menu allows visitors to select their perfect pillow for a good night's sleep. Private bathrooms are outfitted with shower/tub combinations, bathrobes, bidets and hair dryers. Additional guest comforts include minibars, air conditioning and safes.

Bathroom toiletries are provided free of charge. Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Telephone
  • Mini bar
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • LCD flat screen TV
  • Satellite TV
  • TV
  • Wireless Internet access
  • Dial-up Internet access

Distances from Hotel Carlton

Plaza Moyua - 0.1 km / 0 mi
Chavarri Palace - 0.1 km / 0.1 mi
Gran Casino Bilbao - 0.4 km / 0.3 mi
Bilbao Fine Arts Museum - 0.4 km / 0.3 mi
Guggenheim Museum Bilbao - 0.6 km / 0.4 mi
Zubizuri Bridge - 0.7 km / 0.4 mi
Dona Casilda Iturrizar Park - 0.7 km / 0.4 mi
Plaza de Toros de Vista Alegre - 0.7 km / 0.5 mi
Arriaga Theater - 0.9 km / 0.6 mi
Bilbao City Hall - 0.9 km / 0.6 mi
Euskalduna Conference Centre and Concert Hall - 0.9 km / 0.6 mi
University of Deusto Bilbao - 0.9 km / 0.6 mi
Santiago Cathedral - 1.1 km / 0.7 mi
Maritime Museum - 1.1 km / 0.7 mi
Plaza Nueva - 1.1 km / 0.7 mi
The closest major airports to Hotel Carlton are:
Bilbao (YJI-Bilbao-Abando Train Station) - 0.7 km / 0.4 mi
Bilbao (BIO) - 5.3 km / 3.3 mi

The preferred airport for Hotel Carlton is Bilbao (BIO).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Hotel Carlton

  • Shuttle service from and/or to the airport
  • Valet service