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Hotel Excelsior San Marco - Bergamo

4 star Hotel Bergamo

Piazzale della Repubblica 6 - Bergamo

1-877-662-6988
Price starting from 85 .00
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Situated in the city center of Bergamo and conveniently located for shops, the train station, business facilities and the university, Hotel Excelsior San Marco offers warm hospitality and the ideal atmosphere for business or leisure stays. The hotel offers renowned, ageless elegance, and charm in a marvelous setting. The striking cable railway, leading to the historical Città Alta and its medieval walls, can be found nearby as can the city's main museums. The hotel is ideally located close to transport links including the Autostrada A4 highway and the airport.

This 8-story hotel features the Roof Garden Restaurant, which serves dinner with city views (reservations are recommended). Additionally, the hotel offers breakfast, air-conditioned public areas, complimentary wireless Internet access, a computer station, concierge services, currency exchange, and garage parking (surcharge).

Guests are offered the use of a nearby fitness center at a special discount. A wealth of sport and recreation activities is available in the local area, including yoga and Pilates, swimming, golf, hiking, and bicycle rentals.

This property is wheelchair accessible.

Venere Guest Rating
Guest Rating 8.4 Very Good
Based on 579 hotel reviews © 2014 Venere.com

We stayed three nights and were very happy. The location is excellent: it's a shor...

Venere Guest, Ireland
Read Venere Reviews

Check Availability at Hotel Excelsior San Marco

Book by phone 1-877-214-4288
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Breakfast at Hotel Excelsior San Marco

A free buffet breakfast is available between 6:30 AM and 10:00 AM.

Facilities at Hotel Excelsior San Marco

  • Bar
  • Restaurant/Dining
  • Lift/elevator
  • Room service - limited hour
  • Pets accepted
  • Gym
  • Ski room
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • Internet/Email services
  • TV Lounge
  • Conference room
  • Private parking

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 14-20 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 10 nights. This tax does not apply to children under 16 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The above tax has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 11th consecutive night of stay onwards, to residents of Bergamo, disabled persons, or children under 16 years of age if accompanied by an adult who is subject to the tax. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Hotel Excelsior San Marco is also known as

Hotel Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Excelsior San Marco Bergamo

9.0

Clean

8.6

Location

8.4

Quiet

8.0

Spacious

8.4

Service

Hotel Excelsior San Marco reviews

7.4 Good
  • April 2014
  • Venere Guest
  • Mature couple
  • United Kingdom

A lovely hotel but on this occasion, there was a lot of noise, both internally and externally. The cooked breakfast was disappointing and lacked choice.

7.6 Good
  • March 2014
  • Venere Guest
  • Single traveller
  • USA

The breakfasts were delicious and varied in food choices. The restaurant staff was very cordial and helpful. It was a pleasure to eat breakfast there. Thank you for the summary of U.S. news every morning. The cleaning staff was excellent and very polite. The front desk men: Robbie, Benjamin, and Kumar were cordial and very helpful. Benjamin especially patiently helped me to use the lobby computer to finish some business for the film festival. I highly praise him! That is important to a non-Italian speaking guest on business with the Bergamo Film Festival. My complaints are that other members of the desk staff during the day were busy and very impatient with questions, for example about connecting to and using the wi-fi in my room. Rudeness began when I checked in and did not have an international phone to receive a wi fi key. That made the desk man very impatient and crabby. Another day, when I asked for a new code to use the lobby computer, the same desk man said impatiently "It is the same every day!" Not true. The code changes every day. He was impatient and rude at other times. That is not helpful when I am there on film business at the festival, I was made to feel that I was disturbing the desk people when the reverse should be true. I am a guest for a week and when I politely ask for help with business that relates to the Bergamo Film Festival, rude treatment is not good. The wi-fi in the room was very slow, slower than the computer in the lobby. Not helpful for someone there on business and under time pressures to complete it. A wonderful thing: I had to check out early and the helpful desk man gave me a take away breakfast. Thank you for it. I will stay with you again because the hotel is clean, comfortable, near to Freedom Hall and the film festival. But I will be prepared next time to report rude staff.

8.4 Very Good
  • January 2014
  • Venere Guest
  • Mature couple
  • GB

We chose the hotel due to the location and close proximity to the funicular to the Citta Alta. The reception area is quite imposing and on checking in we were upgraded to a superior room on the 5th floor with wonderful views of the old town. The room was clean with a comfortable bed. The bathroom was adequate with a powerful shower. Breakfast had a wide choice of cereals, fresh fruit etc., with plenty of croissants and rolls. A selection of glutton free products was available. On our first morning, we were quite late going for breakfast and the standard breakfast coffee tasted as if it had been stewing for some time. Cappuccinos and espressos were made on request without a problem. What we didn’t like was the heating/air conditioning control. Although there was a control box on the wall, it didn’t appear to do anything although it was showing a room temperature and on the 2nd & third day, it seemed to have been switched off completely. We could open the window to cool the room down but air conditioning was not an option during our stay. The mirrors and the lighting appeared to have been designed by a man for male use. As a previous post mentioned it would have been good to have a shelf in the bathroom for make-up. Wifi is free throughout the hotel but you have to re-register every 24 hours to receive it. We used the cafe/tabac on the corner to buy our various tickets for both the bus/funicular and as you validate these when you use them, you can buy as many as you need for each day/days. Overall, we enjoyed our stay at the hotel but would say the standard of the superior room was more 3 star than 4 star.

9.9 Outstanding!
  • November 2013
  • Venere Guest
  • Group
  • Italy

1st time to Berergamo and delighted with the hotel. Reception staff (Kumar)very helpful and we were also upgraded to better rooms.

8.7 Excellent
  • October 2013
  • Venere Guest
  • Mature couple
  • Ireland

Thoroughly enjoyed an all too brief stay in Hotel Excelsior San Marco, Bergamo. Lovely hotel with an amazing panoramic view up to the old city from the room and balcony. Would highly recommend this hotel for location, facilities and staff professionalism - especially Massimo at reception. Looking forward to a return visit.

10 Outstanding!
  • September 2013
  • Venere Guest
  • Mature couple
  • Italy

Got upgraded from ordinary room till executive room! Nice!

9.9 Outstanding!
  • September 2013
  • Venere Guest
  • Group
  • Spain

Close to the Foniculare taking you to the Cita Alta and to the station. Excellent breakfast and beautiful views.

8.7 Excellent
  • August 2013
  • Venere Guest
  • Mature couple
  • Germany

Recent refurbishment has improved the public spaces. Good acconmmodation, good breakfast. Excellent position for access to upper town. Parking very good if slightly expensive.

9.9 Outstanding!
  • August 2013
  • Venere Guest
  • Single traveller
  • Italy

The hotel is only a 5 mins' walk away from the Funicolare Città Alta that takes you up to the beautiful old town. The staff was very friendly and the service impeccable.

9.1 Wonderful!
  • August 2013
  • Venere Guest
  • Mature couple
  • GB

AS we stayed there for 14 nights it as essential that we could settle on this as a home from home. The Staff were very friendly and helpful, both at the reception desk and in the breakfast room. For the Size and quality of the room, for the price we paid it cant be faulted. The location is perfect for exploring both the Citta Bassa and Citta Alta (being only a 5 min walk from the funicular station). Love it, and as long as the price was similar, I wouldn't bother looking to stay anywhere else on our inevitable trips back to this wonderful city.

7.8 Good
  • August 2013
  • Venere Guest
  • Young couple
  • France

Well located hotel near the funicular to go up to the citta alta Worth it especially in july and august when prices are going down as it is probally initially more a business hotel

10 Outstanding!
  • June 2013
  • Venere Guest
  • Mature couple
  • Ireland

Located across the road from the airport shuttle this hotel was a gem for us. We received a warm welcome from the knowledgeable staff and settled in to a large luxurious room with a balcony overlooking P. San Marco. Unfortunately, the roof top restaurant was not open when we stayed however we did find a wonderful little Michelin guided restaurant approx. 30 m. away on the right hand side of the road on the way to the funicular. The breakfast service was great, choice of hot or cold fair with plenty of coffee.

9.3 Wonderful!
  • April 2013
  • Venere Guest
  • Mature couple
  • Greece

Best experience in this hotel, is the breakfast :good quality, wonderful view to Cita Alta

9.9 Outstanding!
  • April 2013
  • Venere Guest
  • Mature couple
  • Denmark

We had four very good days in Bergamo, and our hotel was just perfect in all respects. On arrival we were told that we had been upgraded to a higher standard room, which had a perfect view of Citta Alta. The breakfast was also very good, and plentyfull, and the staff were always on hand to meet our needs. We will come Again, and we highly recommend this hotel.

8.8 Excellent
  • February 2013
  • Venere Guest
  • France

last night the restaurant was closed & even room service was not available

7.7 Good
  • December 2012
  • Venere Guest
  • Family with older children
  • Singapore

1) the standard room was way too small, at least the room size could be indicated and we would have booked the deluxe. At least for the 2 connecting rooms the rooms were large. 2) the room vent/circulation was not working, we either had to open the balcony door which meant one side of the room got too cold or closed the door which meant sleeping in the heat 3) the breakfast food was not fresh; ham and salami were stale and tasted bad (sour). coffee americano was terrible

5.4 Ordinary
  • October 2012
  • Venere Guest
  • Mature couple
  • GB

My only gripe is that, at Reception, and at breakfast, I found the staff rude - resentful of serving; trying to control, order, rather than help. Step back in time as far as service goes.

8.9 Excellent
  • October 2012
  • Venere Guest
  • Single traveller
  • Italy

Excellent hotel though a bit pricey. First time visit to Bergamo, and would definitely stay at this hotel again.

9.8 Outstanding!
  • September 2012
  • Venere Guest
  • Mature couple
  • Spain

Only negative about our room was the shower which you had to squeeze into!!!!!!!!!!!!

9.9 Outstanding!
  • September 2012
  • Venere Guest
  • Mature couple
  • GB

Well placed for the Funicular into the Old Town. The breakfast was good with plenty of choice. The bus from the Airport dropped us off right near the hotel.

9.0 Wonderful!
  • September 2012
  • Venere Guest
  • Not Specified
  • Sweden

Great place, good service and the staff was very helpful. Luxurious feeling as you enter the hotel. Not the cheapest hotel but you get what you pay for! Just 5 minute walk to the funicolare that takes you up to the Citta Alta. Hotel was clean, nice room and good breakfast. I would definitely stay at this hotel again.

7.8 Good
  • August 2012
  • Venere Guest
  • Not Specified
  • Israel

nice but nothing special good breakfast

8.5 Excellent
  • August 2012
  • Venere Guest
  • Family with older children
  • GB

Excellent hotel - very convenient between upper and lower Bergamo.

7.7 Good
  • August 2012
  • Venere Guest
  • Family with older children
  • Netherlands

It is a waste that the top floor with a nice view on the city is only used as a resaurant and not just to have a drink.

8.6 Excellent
  • August 2012
  • Venere Guest
  • Mature couple
  • GB

The best feature of this hotel is its really convenient location, near a bus stop and right in the middle of shops, restaurants and even a supermarket right on the doorstep. The breakfast was superb with lots of delicious fresh fruit and fresh bread rolls,etc.

3.4
  • July 2012
  • Venere Guest
  • Single traveller
  • Latvia

repair is required at the hotel

8.0 Very Good
  • July 2012
  • Venere Guest
  • Mature couple
  • Norway

Perfect location for visiting the old town. Affluent breakfast! Spacious room with a balcony - a strange smell though - an old carpet?

9.9 Outstanding!
  • June 2012
  • Venere Guest
  • Mature couple
  • USA

We were given a corner room with views of the Citta Alta and the Piazza. Parking was in front of the hotel. The A/C worked well. Close to the funicular. Perfecto!

7.2 Good
  • June 2012
  • Venere Guest
  • Mature couple
  • USA

Overall a very good hotel at a good price and location. Some (not all)of front desk staff appeared to regard guests as unfortunate interruptions in their back office work.

7.7 Good
  • May 2012
  • Venere Guest
  • Group
  • GB

Excellend service and very helpful. Great location near foot of Funicular to Citta Alta.

8.2 Very Good
  • February 2012
  • Venere Guest
  • Single traveller
  • Italy

I have been in Bergamo several times for work and I have always stayed in Excelsior san Marco Hotel. I highly recommend it for: position (20 mins walk from the railway station, 5 mins walk from the station for High Part of Bergamo) accommodation (nice rooms, great breakfast). very kind staff, nice little gym, luxurious restaurant on the roof!

5.3 Ordinary
  • August 2011
  • Venere Guest
  • Single traveller
  • GB

I chose to stay in this hotel specifically to eat in the Roof Top Restaurant. (On a previous visit I'd been deterred by an almighty thunderstorm.) When I enquired about this on arrival, I was told that it was closed "for the holidays". Since there was no notice to this effect at the groundfloor entrance, I later took a lift to the eigth floor to check - and found the place buzzing. This time, reception said it was a "private function". Either way I couldn't eat there. To be fair, the Venere pages don't mention the Roof Top Restaurant. But that doesn't alter the fact that I was disappointed to have had a wasted visit. I was also a saddened to see that some of the wallpaper in my room seemed to be parting company from the wall/ceiling - not what my previous visit had led me to expect.

9.0 Wonderful!
  • July 2011
  • Venere Guest
  • Group
  • Switzerland

Very nice experience. Perfect location to explore the old & new city.

8.4 Very Good
  • July 2011
  • Venere Guest
  • Single traveller
  • United Kingdom

Stayed for one night. Hotel offered a comfortable stay with an excellent breakfast. I was a vwery sort walk to th funicular and a slightly longer walk to th train station. The room had a small balcony overlooking other apartments. the staff were efficient and friendly. The hospiality in th room was minimal.

9.4 Outstanding!
  • October 2010
  • Venere Guest
  • Group
  • Norway

A very nice hotel with helpfull staff and service. We stayed 3 nights and the hotel is located nearby the cable to the old town, and walking distance to citycenter of Bergamo. Perfect for a group of 10 ladies.

7.5 Good
  • September 2010
  • Venere Guest
  • Family with older children
  • France

Excellent position in town for visiting. Convenient parking in front of the hotel.

9.4 Outstanding!
  • September 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

This was our first visit to this hotel and we were very pleased with the holiday in Bergamo. The hotel was well sited for visiting both the "Old City" and the modern city. The Hotel was well presented and we found all the staff to be both helpful and friendly in every respect. The hotel was immaculate in all areas and the room was maintained to a very high standard by the housemaid - clean sheets and towels every day. Breakfast was of a very high standard with a buffet of both hot and cold dishes well presented by the staff. A feature of the hotel was a "good Morning" news sheet in many languages. The only disappointment was the fact that the well publicised Roof Garden Restaurant did not appear to be available during our stay. In the Public Rooms the Bar service was limited. We found that we were spoilt for choice in eating places in both the Old and New Cities.Local transport was excellent to visit the surrounding area. We will return.

9.8 Outstanding!
  • September 2010
  • Venere Guest
  • Family with older children
  • United Kingdom

hotelis in an ideal position for exploring the area. the funicolare is just round the corner.

7.9 Good
  • June 2010
  • Venere Guest
  • Finland

In my opinion hotel can´t have four stars if it doesn´t ever have lobby bar open ;(

5.6 Ordinary
  • June 2010
  • Venere Guest
  • Group
  • Norway

The breakfast was poor

8.0 Very Good
  • June 2010
  • Venere Guest
  • Mature couple
  • Australia

Very comfortable room, well located and the staff were very accommodating. Recommended to anyone.

4.5 Ordinary
  • May 2010
  • Venere Guest
  • Not Specified
  • France

This was the first time we stood in this hotel The welcoming was poor and the informations ptrovided by the staff were minimum . In overall wu would rate this hotel at ab avrage note . A 5 is just what it deserves . Breakfast was the good point . Prices of the restaurant were incredible high ! This is the reason why we didn't went there . We had a very good dinner in a restaurant we had rhe luck to find in the near surroundings on the street going to the funicular taking you to Bergamo Alto ( A city to visit ...)

8.4 Very Good
  • April 2010
  • Venere Guest
  • Group
  • Netherlands

Good breakfast and nice restaurants and bars in the nearby.

8.6 Excellent
  • April 2010
  • Venere Guest
  • Mature couple
  • Germany

elegant hotel in a central location, but the staff was not always friendly, sometimes they seemed to feel disturbed in their private conversations

9.0 Wonderful!
  • March 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

Our second short stay here and we hope to go back again soon. Excellent situation for sightseeing and shopping and central business areas. Comfortable rooms and efficient service; good value for money.

7.7 Good
  • October 2009
  • Venere Guest
  • Group
  • United Kingdom

Excellent location.Stayed in standerd room bed linen and towels changed daily.Very clean.Good choice at breakfast.Overall very good

8.1 Very Good
  • October 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Excellent location for both old and new town. Travel into and out of Milan by train was also convenient for those who wish to visit. Airport bus can stop just outside the Hotel,so no need for long walk with bags. Breakfast good quality and plenty of it ! Overall an excellent choice for a short break.

9.3 Wonderful!
  • August 2009
  • Venere Guest
  • Mature couple
  • France

Très bon Hôtel, situé près du funiculaire pour visiter la vieille ville( haute) intéressante. basse ville pas intéressante. Difficulté à trouver un restaurant dans la ville basse Petit déjeuner buffet impeccable.

10 Outstanding!
  • August 2009
  • Venere Guest
  • Mature couple
  • Spain

Es un hotel excelente; la habitación muy buena, grande, con terraza y otro gran ventanal con vistas preciosas; el baño espacioso y cn ventana exterior. La decoración elegante y las persianas con mando a distancia. El desayuno, normal. Se lo recomendaría a cualquiera.

9.5 Outstanding!
  • August 2009
  • Venere Guest
  • Young couple
  • Germany

Das Zimmer war sehr schön. Da das Hotel nicht ausgebucht war, bekamen wir ein Zimmer der nächstgrößeren Kategorie. Das Frühstück hätte nicht besser sein können: sehr große Auswahl !! Da wir demnächst noch einmal in Bergamo sein werden, haben wir das Hotel erneut gebucht. * absolut empfehlenswert ! *

9.9 Outstanding!
  • August 2009
  • Venere Guest
  • Mature couple
  • France

Hotel très confortable et remarquablement situé à 5 minutes du funiculaire menant à la ville haute. Prévoir un parking payant (12 euros par 24h), indispensable dans ce quartier résidentiel.

1.8
  • June 2009
  • Venere Guest
  • Young couple
  • United Kingdom

We found bedbugs in the morning - disgusting. They moved us very quickly, but put someone in the same room that night - yuck. Avoid like the plague, or you might catch something..

6.8 Fair
  • June 2009
  • Venere Guest
  • Family with young children
  • Portugal

I really did no like the welcoming staff. Very snobbish people.

9.2 Wonderful!
  • June 2009
  • Venere Guest
  • Mature couple
  • Norway

My wife and I had an exelent stay at Excelsior San Marco, because of frendly / service minded staff, very nice room with a fabulous view from the balcony. The hotel has the best location for visiting both the old and the newer city.

7.7 Good
  • April 2009
  • Venere Guest
  • United Kingdom

We had a room with a balcony and view of the old town, although we paid a discount rate. The hotel is set back from the main road so is not too noisy. Try the roof top restaurant as a treat, it is not cheap but wonderful food and views of the old towm make it worthwhile. They do special offers for hotel guests.

8.8 Excellent
  • April 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Our only complaint was the excessive charge for the Sunday evening buffet at E25 per person. A very limited choice for main course i.e. 1 hot dish and only a few platters of cold vegetables and salads.

6.4 Fair
  • February 2009
  • Venere Guest
  • Mature couple
  • Ireland

I felt this hotel was expensive for the quality. I would not really rate it 4 star, though the room was spotlessly clean but very samll and the public areas needed upgrading. in the 3 days we were there we never saw anyone in the hotel bar, hence no atmosphere. Breakfast was o.k. though when they say 10.00 a.m.finish they really do meant 10. I asked for a glass of water at 10.02 and was refused! The best thing about hotel is location - very near funicular to Citta Alta, bus stop for Airport bus and shopping. There was a very trendy bar a few doors away Il Giardino, I think, which seemed to serve free high quality snacks every evening. We felt quite old and dowdy there in the midst of Bergamo's trendies! We dined in Il Sole (fair) and Da Mimmos (good & nice atmosphere. All in all, we enjoyed our visit to Bergamo, Citta Alta beautiful for walking on a sunny winter's day. A little disappointed with Excelsior San Marco, but location excellent.

8.4 Very Good
  • February 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Expensive and somewhat pretentious restaurant - otherwise excellent

8.9 Excellent
  • January 2009
  • Venere Guest
  • Mature couple
  • Sweden

Some of the staff at the hotel tended to be a bit snobbish and not so friendly. On the other hand were others extremly nice and helpful. We would have prefered a more cosy atmosphere around the hotel bar

3.7
  • January 2009
  • Venere Guest
  • Family with older children
  • Finland

Don't book this hotel through any other website than Venere. Venere's prices were guaranteed for the family of four but for instance during our another stay in the very same hotel booked via famous Irish low price flight company the quoted price did not apply and personnel was very unflexible and rude with their services when they charged almost the double! So Venere.com is the route to book this hotel! Hotel itself was very fine and the breakfast was wonderful!

8.9 Excellent
  • November 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Our second stay here, just as as brilliant, the breakfasts are excellent. We asked for a quiet room but it was on the side road where lots of people were talking loudly.

7.0 Good
  • November 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

This is the fourth time we have stayed here and each time the price has gone up.There is an obvious difference in quality of the bedrooms between one half and the other. We were again given a room in the poorer end and these rooms are definitely in need of refurbishment.This time we were also disappointed by the unfriendliness of the majority of staff -we did not feel this was personal rather their general attitude.We really enjoy Bergamo but feel we may need to look at other hotels in the future.

8.4 Very Good
  • October 2008
  • Venere Guest
  • Single traveller
  • Canada

Reception allowed me to check in early, and even gave me an upgrade to "single superior" accommodation. My room was quite large, but the bathroom was small. There was no safe, so I had to put my valuables in a lock-box at reception (no charge). The hairdryer was broken, but a replacement was found immediately. Breakfast buffet was excellent.

6.4 Fair
  • September 2008
  • Venere Guest
  • Young couple
  • United Kingdom

Hotel was in an excellent location for Citta Alta. A ten to fifteen min walk to train station .Hotel Bar was not open and roof terrace didnt seem to be open ? Breakfast was ok. Rooms were noisy i could hear man in next room blow his nose.Apart from that staff were helpful enough and it was very clean.It had such a lovely lobby and seating areas that were never used,just seemed a bit lifeless ,such a shame as great location maybe just not 4 star enough for me ?? I would consider staying again though. Nice toiletries in bathroom !!

9.3 Wonderful!
  • September 2008
  • Venere Guest
  • Mature couple
  • Norway

The hotel is close to the shopping areas and cvery close to the train to the old town. You need no taxi to rach the main attractions.

9.6 Outstanding!
  • September 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Excellent hotel very close for cheap bus to airport and bus to old city. The breakfast was wonderful as were the rooms. Definately return

9.3 Wonderful!
  • September 2008
  • Venere Guest
  • Mature couple
  • France

nous avons eu la possibilité de bénéficier d'une chambre plus haut de gamme pour le même prix et donc les réponses correspondent à une qualité supérieure, mais de toute façon l'hôtel est très agréable, la vue très belle. une seule nuit pout tout "juger" est un peu difficile, cela n'empêche que c'est un très bon hôtel.

8.3 Very Good
  • September 2008
  • Venere Guest
  • Young couple
  • United Kingdom

This was my partner's second visit to this hotel and my first. We were lucky enough to be upgraded to a higher standard room than that booked which was excellent. The room, albeit small, was spotlessly clean with excellent views of the City. It is apparent that this hotel caters largely for business guests, but in our view this should be overlooked by the holidaying public as the Hotel is ideally situated for visiting Bergamo. The Hotel throughout is exceptionally clean and well maintained. The "hot" section of the breakfast was poor on a couple of mornings but an excellent selection offered from the cold buffet. A small point but on the whole we found the male reception staff far more friendly than the female one we encountered. In all a super stay!

9.9 Outstanding!
  • August 2008
  • Venere Guest
  • Family with young children
  • United Kingdom

Breakfast very good , position of Hotel perfect , staff helpful. Alround excellent hotel and value for money, highly recommended.

8.4 Very Good
  • August 2008
  • Venere Guest
  • Young couple
  • France

Hotel un peu veillot pour un 4*. La déco aurait besoin d'un bon coup de neuf ! mais le prix est très intéressant pour Bergame et l'hotel est proche du téléphérique pour la vieille ville. Parking avec supplément comme indiqué sur la fiche

9.1 Wonderful!
  • August 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

There's no doubt that the Excelsior San Marco is a smart hotel and if you like staying at Sheraton-type hotels, it would be perfect. For us, it rather lacked atmosphere. We only stayed one night, as we were flying from Bergamo the following morning, so we didn't have much opportunity to make ourselves at home. The room was lovely and we did eventually find the switch to raise the automatic window blind so that we could see out! We didn't have breakfast, preferring to have a cappuccino in Citta Alta, so can't comment on that. Having stayed the first night of our holiday at the Hotel Mercure Palazzo Dolci (same price, also four stars), we found this hotel to be much friendlier and would return here, rather than the San Marco.

10 Outstanding!
  • August 2008
  • Venere Guest
  • Not Specified
  • Ireland

A really excellent hotel, ideally situated with a friendly and welcoming staff. This was only the second time I have used the Venere website and on both occasions the service was truly excellent.

9.4 Outstanding!
  • August 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

My husband had a business trip to Milan and we took the opportunity to visit Bergamo. Reached hotel by bus from airport (e1.50). Upgraded room-immaculate if a little small!Loved the upper city and had a memorable leisurely day wandering around.Health club & spa facilities close by:Ice Beauty- lovely and offers for hotel guests.Great breakfast in hotel

6.6 Fair
  • July 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Hotel provided a good base for exploring Bergamo and visiting Milan and Garda. Room was of a good standard and clean but a bit small and i was surprised that there was no safe as it was mentioned in the description, must only be in the deluxe rooms. The roof top restaurant looked great but the menus were a bit pretentious and over priced and consequently there were'nt many eating in there which doesn't add to the ambience. On the Sunday night wanted room service but because the restaurant was shut there was no room service either. The breakfast buffets were excellent with a good selection to suit most tastes.Would have been nice also to have had more english speaking channels on the tv as CNN gets a bit tiresome after a while. Bergamo has plenty of places to eat but have noticed in the last few years that Italy is getting quite expensive to eat out now, whereas a few years ago it was a lot cheaper than London and now its not so.All in all a good break though and would return to the hotel if in Bergamo again.

9.3 Wonderful!
  • July 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Clean, modern, comfortable hotel with easy access to old and new towns and buses to station/airport.

7.9 Good
  • July 2008
  • Venere Guest
  • Mature couple
  • Australia

The stay was fantastic. Do go the the Garden Resaurant if you get a chance. Fabulous ! Would certainly go back again. Walk to the Venicular and walk to station for day trip to Milan. Short drive to Sirmione which is a " must".

7.1 Good
  • July 2008
  • Venere Guest
  • Young couple
  • United Kingdom

good hotel, a little out of the way, parking was a dissappointment, but the room was spacious, qiute and well presented. breakfast was excellent and the stafff were a real help in finding local amenities

9.0 Wonderful!
  • June 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Only downside to this hotel was the bar opening hours - they were very limited.

9.2 Wonderful!
  • June 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

First class hotel,ideally situated for visiting both the lower & upper city.Great breakfast,offering hot & cold food.Sky television with English speaking channels,including British Sky news.

7.6 Good
  • May 2008
  • Venere Guest
  • Group
  • Ireland

San Marco, is located on the main street on Bergamo, and is served by a regular bus service between the station and the citta alta. Though the hotel recommends that it is an easy walk, when carrying luggage, I would recommend the bus...while the room was a little cramped, the magnificent breakfast buffet was fantastic- don't miss it!

7.6 Good
  • May 2008
  • Venere Guest
  • Mature couple
  • Norway

Good location for downtown shopping or an evening in the Old Town. Unfortunately the "train" taking you from downtown to Citta Alta is closed at the moment - and will be closed until the end of May 2008. You`ll have to walk the stairs or take the bus.

10 Outstanding!
  • April 2008
  • Venere Guest
  • Group
  • United Kingdom

group of 8 women friends on a long week-end trip. the hotel welcomes us in very friendly manner and immediately informed us that our 4 standard rooms had been upgraded. we were given lovely spacious rooms with balconies. the staff were always friendly and helpful and helped us with taxis etc. and also allowed us to retain one of the rooms until later than checkout time as our flight was later in the day. Excellent breakfast in the morning. have been before and we will all go back again to this hotel. Fabulous value for money.

9.6 Outstanding!
  • April 2008
  • Venere Guest
  • Group
  • United Kingdom

This was our first trip to Bergamo and both the town and the San Marco Hotel lived up to our expectations and some! We'd read some mixed reviews on Trip Advisor and wondered what to expect, as we had only booked standard twin rooms for our party of 6 ladies. We were thrilled to be given an upgrade to premier rooms, with balconies, spa baths, sofas, and views of the Cita Alta. We found the reception staff to be friendly, but not in your face, and were helpful when asked directions, etc. We didn't get maps, or leaflets from the hotel, but found these at the airport Tourist Information Centre on arrival (our tip would be get all the information you can on arrival at the airport. A very friendly English-speaking lady gave us brochures, maps, etc, and told exactly what public transport use.) The location of the San Marco was superb, a stroll from the bus stop to the Cita Alta, and a pleasant ten minute stroll to the main streets of Bergamo and the station. We can't comment on the standard rooms because we didn't have them, but the rooms we had were faultless! We'd thought of staying in other hotels in Bergamo, all were in a good position within the town centre, but we much preferred the location of the San Marco-don't be put off when the blurb says it's in a residential area-it really is only a short walk from the main thoroughfare. The breakfasts were great, loads of food in a airey dining room. We'd read complaints about the 1970's decor of the hotel, but we loved that-stylish kitsch at its best! More 2008 retro than 1973 orange! Bergamo was a fab base; we had no regrets about not visiting Milan. We got to Lake Como easily by train and boat. The Cita Alta was wonderful, and the cafe at the funicular station has breathtaking views of the Cita Bassa. I would HIGHLY RECOMMEND both Bergamo and the San Marco Hotel!

7.7 Good
  • April 2008
  • Venere Guest
  • Group
  • United Kingdom

Good standard hotel; good location for old and new town. Only problem at the moment is that the funicular to citta alta is closed until May

8.8 Excellent
  • March 2008
  • Venere Guest
  • United Kingdom

excellent hotel, service, situation, we had excellent view of old town which we requested but did not expect, would definatley recommend

8.0 Very Good
  • March 2008
  • Venere Guest
  • Group
  • United Kingdom

The location of the hotel was perfect both for the upper and lower towns. The rooms were very good especially for the weekend rate of 99 euros per night for b & b. Breakfast was excellent and no queues.

8.2 Very Good
  • March 2008
  • Venere Guest
  • Group
  • United Kingdom

The rooms in the part of the hotel we stayed in are in need of refurbishment, as is the restaurant. Also dissapointed that the rooms were not completely smoke free,the air was permeated with a strong smell of cigarette smoke in the connecting corridors, which was very distasteful.

10 Outstanding!
  • February 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

I thoroughly recommend this Hotel,it is only 400 yards from the station and very near to the Cable Car to the old part of town. The breakfast was just what you needed to last you through the day. I couldn't fault the accomodation.

9.1 Wonderful!
  • February 2008
  • Venere Guest
  • Group
  • Ireland

I was a little dissapointed that the bar was not open for us the night we stayed. We all went out for dinner and came back to the hotel for drinks but were told the bar was closed. Apart from that the hotel was fine. It was very clean and perfect for a one night stay in Bergamo. We also got upgraded to delux rooms which was quite nice. I would def recommend this hotel for 1 or 2 nights. Anything longer, you may want a hotel with somewhere you can socalise if you are in a group as we were.

6.8 Fair
  • February 2008
  • Venere Guest
  • Mature couple
  • Canada

Our stay was off season so the rate was quite good. However the room we had was very small and was without a view. We have stayed in Bergamo over 14 times during the last 18 years,and sadly many of the 3 star hotels offer MUCH more than the Excelsior.

3.6
  • January 2008
  • Venere Guest
  • Single traveller
  • United Kingdom

Too expensive for the facilities (Single Room) but pleasantly, if sparsely, equipped. At this rate I would expected free wifi - but it was 50EURO a day! Oddly, breakfast waiters would say Hello to Italians, but not to anyone else. Breakfast good (beware of boiling your own egg - it took 5 goes before I got it right). AirCon turned off for the Winter, so had to stay in a room without any air circulation (affecting bathroom steam). Good, quiet location, close to an airport bus stop and 10mins walk from FS Station and 2mins to Upper Town funicular. Apart from the WiFi ripoff, I would stay again - but beware of the expensive stay - certainly nicer than staying in Milan.

8.3 Very Good
  • January 2008
  • Venere Guest
  • Single traveller
  • France

Room are quiet , clean and the Venere Price is very good Restaurant is expensive but the view is super beautifull !

9.3 Wonderful!
  • January 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

terrific hotel for the special weekend rate. Pleasant and helpful staff, good standard room although no outlook but very clean and comfortable. Great breakfast included and good positon for exploring the old town. bergamo a lovely city break and will go back there, and this hotel, again.

9.5 Outstanding!
  • January 2008
  • Venere Guest
  • Young couple
  • United Kingdom

The room was a little bit cramped but clean & an enjoable stay. Good staff.

9.0 Wonderful!
  • December 2007
  • Venere Guest
  • United Kingdom

The only downside about our stay was the abysmal weather! However, we intend to visit Bergamo again, perhaps for a longer stay, and will check out this hotel first.

8.1 Very Good
  • November 2007
  • Venere Guest
  • Ireland

Superb location. Near very good Michelin star restaurant, and within walking distance of train, bus and funicular to upper town. Staff always pleasant and very helpful. Room staff excellent. Breakfast very good. Excellent value for money. Bedroom small but comfortable. I would stay there again and I would also recommend it to friends

9.0 Wonderful!
  • November 2007
  • Venere Guest
  • Mature couple
  • United Kingdom

This was our second visit. Having enjoyed our first stay I arranged a 60th birthday surprise for my wife.I e-mailed the hotel in advance with some specific requests for the dinner and they excelled themselves. The location and service warrent the 4 star status. Most likely we will return again at some point.

8.0 Very Good
  • November 2007
  • Venere Guest
  • Group
  • Ireland

lovely hotel in perfect location, halfway between heart of new town and old town. Do not miss the views from the 8th floor restaurant towards the old city. Pop up anyway time the restaurant is closed, if you are not dining.

6.2 Fair
  • November 2007
  • Venere Guest
  • Mature couple
  • Norway

You should write that you are close to the railway up to the old part of the town. This was very good.

Hotel Excelsior San Marco reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your business-friendly accommodation at Hotel Excelsior San Marco, offering 155 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy 26-inch LCD televisions with satellite channels and pay movies. Business travelers visiting the Citta Bassa area will have access to free wireless high-speed Internet access as well as desks and safes.

Private bathrooms are outfitted with slippers, bidets and complimentary toiletries. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional comforts include blackout drapes/curtains.

Accommodation Services

  • Pay-Per-View
  • Mini bar
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • LCD flat screen TV
  • Satellite TV
  • Wireless Internet access

How to reach Hotel Excelsior San Marco

By car
From the A4/E64 highway exit at Bergamo and follow signs to the city center. Turn right into via Costantino Simoncini, then left into via Geremia Bonomelli, and left again into Viale Papa Giovanni XXIII. From here follow the indications to the hotel.

By train
The hotel is only 1 km from Bergamo railway station and can be easily reached on foot. Take via Papa Giovanni XXIII (in front of the station) and after about .6 miles (1 kilometer) you will see the hotel on the right.

By airplane
The hotel lies around 2.5 miles (4 kilometers) from the Orio al Serio Airport. Take a taxi or the ATB Bergamo Airport Shuttle which offers a daily service to and from the city and stops very close to the property.

Distances from Hotel Excelsior San Marco

Caprotti Park - 0.4 km / 0.3 mi
Teatro Donizetti - 0.5 km / 0.3 mi
Piazza Matteotti - 0.5 km / 0.3 mi
Medolago Albani Palace - 0.5 km / 0.3 mi
Largo Porta Nuova - 0.5 km / 0.3 mi
Adriano Bernareggi Museum - 0.6 km / 0.4 mi
Rocca - 0.6 km / 0.4 mi
San Michele al Pozzo Bianco - 0.7 km / 0.4 mi
Biblioteca Angelo Mai - 0.7 km / 0.4 mi
Basilica di Santa Maria Maggiore - 0.7 km / 0.4 mi
Colleoni Chapel - 0.7 km / 0.4 mi
Bell Tower - 0.7 km / 0.5 mi
Piazza Vecchia - 0.7 km / 0.5 mi
Parco Suardi - 0.8 km / 0.5 mi
Palazzo della Ragione - 0.8 km / 0.5 mi
The preferred airport for Hotel Excelsior San Marco is Bergamo (BGY-Orio Al Serio) - 4.5 km / 2.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Excelsior San Marco

  • Private parking