Double room from
€ 50 (Tax included)- Average guest rating:
- Scott has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
7.4
7.1
7.5
7.0
6.0
About Hotel HEM Amsterdam
hotel front view
The Amsterdam Hem Hotel is situated in the Amsterdam fashion district with excellent public transportation facilities (day & night service) to the historic city centre (20 minutes). The hotel is situated in the south-west area of Amsterdam, one block from the World Fashion Centre and only two stops by metro from Amsterdam RAI Exhibition Centre. An ideal location suitable for business travelers as well as tourists. The hotel can easily be reached by car (located on the inner side of the A10 highway), public transportation, or airport shuttle. Moreover the Amsterdam Hem hotel offers ample parking space, available without upfront reservation.
The Amsterdam Hem Hotel features all the comfort you may need for a successful exploration of Amsterdam either for business or leisure. As well as comfortable guestrooms, great hotel facilities include meeting rooms, Wi-Fi high speed internet access throughout the hotel, multiple food & beverage facilities and 24 hours staffing. Safe deposit, luggage store facilities (for early arrivals and late departures), as well as bike rental are available at the reception desk.
Location of Hotel HEM Amsterdam, Amsterdam
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City Area:Southwest
Position of the zone in the city
General map
Rooms at HEM Amsterdam
standard double room
Hotel HEM Amsterdam offers 218 single, twin and triple rooms with a private bathroom and a hair dryer.
All of the guest rooms are equipped with wireless Internet connection, direct dial telephone, satellite TV with Pay TV, radio alarm-clock and heating. Baby cots can be asked for at the reception.
Rooms with air conditioning and for non-smokers are available on request.
Pets are not allowed at the hotel.
- Baby cots/cribs available
- Direct dial phone
- Hairdryer in each room
- Heating
- High speed Internet access
- Ironing facilities on request
- Non-smoking rooms available upon request
- Pay-Per-View
- Radio
- Satellite TV
- Wireless Internet access
Breakfast at HEM Amsterdam
breakfast room
A continental breakfast buffet is served in the restaurant between 6.30 a.m. and 10 a.m.
Hotel Facilities
- Air conditioning
- Credit card accepted
- Garden
- Groups welcome
- Laundry service
- Lift/elevator
- Wireless Internet connection in the entire property
- City guide
- City maps
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Tourist information
- Conference room
- Congress facilities
- Meals for groups
- Meeting Room
- Private parking
- Baby sitter
- Bar
- Restaurant
Hotel Reviews HEM Amsterdam
Single traveller
France, Oct 2009
Really i haven't seen since long an hotel where you feel disturbing employee. Rooms are small, cold. Bathroom is not bathroom but just a water point... could be okay for a 1 star and a cheaper price. Last thing this hotel is in middle of nowhere...
Young couple
Germany, Oct 2009
The hotel urgently needs some renovations, e.g. heating in the bathroom! The surrounding of the hotel isn't very nice. So, if you are a tourist I'd recommend you look for a hotel in nicer areas and closer to the inner city. But if you just need a bed to sleep in, HEM Hotel is alright.
Mature couple
United Kingdom, Sep 2009
I found this the ideal location for the more mature person. The staff were excellent, friendly and very efficient. The breakfast was one of the best we have sampled for this price group of hotel. Transport to and from the hotel was close at hand. Highly recommended for those just looking for a base to sleep and have breakfast. The hotel has a nice airy and relaxed atmosphere. Will return in the future.
Mature couple
Italy, Aug 2009
Deve essere meglio indicata la descrizione per arrivare in hotel sia dall'aeroporto che dalla stazione centrale dei treni.
Mature couple
Romania, Jul 2009
Excellent ratio price/conditions, good location, near tram no.2 which provides quick transportation to the center of the city and good night transportation. Quiet area, safe. Spacious room with air conditioning. Very nice staff and good services. But, as I travelled by car, I find the parking tax (12 euros per day) a little bit expensive, regarding that the car is parked in the hotel yard. Overall, I recomand HEM hotel to anyone visiting Amsterdam, especially for those who want a quiet refuge after a "hot" day/night. I will certainly accommodate at HEM my next visit to Amsterdam.
Group
France, Aug 2009
The hotel was good for the price paid. The employees are nice.
Not Specified
Italy, Aug 2009
we had required a for smokers room and they sayd that there weren't rooms avaible.while in the web site there is write that only room for non smokers are on request..
Group
Mexico, Jul 2009
El hotel está lejos del centro pero en tram se llega rápido y fácilmente. La zona es tranquila y se puede llegar caminando aún en la noche. La comida en el restaurante es buena. Recomiendo rentar bicicletas para recorrer la ciudad ya que se pueden dejar en cualquier lado y regresar al hotel en ellas, es más barato que tomar el tram. La limpieza en las habitaciones es diaria y buena aunque los muebles son viejos. Al precio de la reservación le aumentan un impuesto.
Not Specified
Spain, Jul 2009
No es en el centro, sin embargo esta bien ubicado, esta a pocos metros de una estacion de metro, y los paraderos de bus. La resepcionista habal poco ingles, sin embargo se hace entender.
Young couple
France, Jul 2009
At first, we thought the price was economic for Amsterdam(around 70€/night) but the quality/price ration was poor. The hotel is divided in 2 parts : an extension must have been made a few years ago and all rooms of that side are without air conditionning + you get the warmth rejected by the air conditionning from the other part of the hotel, meaning that our room was a complete sauna during the stay. This part of the hotel is located just over the bar which basically means you will get no chance of sleeping before 1am. Staff not correct : once we requested some towels because the cleaning staff had forgotten to put new one. It lasted 45 minutes before getting some : I directly went to the reception to get some. This hotel looks good on the paper, the reality is quite different.
Young couple
Spain, Jul 2009
Goodrelationship between pricwe and quality and good communication by public transport and by car.
Mature couple
Israel, Jun 2009
I would not recommend this hotel
Mature couple
Israel, Jun 2009
Very nice and clean hotel, the room was big and well equiped. I recommend this hotel, Especialy for the Israelies guests who think that hotels in Europe are much like the Hotels in Eilat ... but, the price for a night is a little high , the breakfast price is very HIGH! (15 EURO).
Young couple
Argentina, Jun 2009
When i booked thru internet it was told that price includes breakfast and parking but when i printed the receipt it said that they were not included , and finally at the hotel, breakfast was included and parking not. This is a misunderstanding at all.
Not Specified
USA, Jun 2009
The hotel is close to the metro so it's very quick to get into the city centre because HEM it's located outside of it. We got a Smoking room, which was ok for the price we got a double room. The problem was that at night all that area smelled a lot of smoke and so the room did. The Shower door did not close from the inside, only from the outside, Some tile floors were creaked, and the trash can did not open trough the foot pedal. The beds were nice. Wireless is kinda expensive. A whole day is 10 euros.
Mature couple
USA, May 2009
Our only criticism of HEM is that there was no place in the room to store your clothes. There was a narrow closet with 4-5 hangers, but no drawers, no shelves. For two adults staying a week, we really needed someplace to unpack. We were left living literally out of our suitcases because there was not place to put anything.
Young couple
France, May 2009
L'accueil n'a vraiment pas été chaleureux, la personne nous a jeté de l'hôtel parce que nous sommes arrivé à 13.30 au lieu de 14.00 ! Il faisait 50°C dans la chambre. La salle de bain était salle.
Not Specified
Switzerland, May 2009
Un bon rapport qualité/prix pour un hôtel un peu décentré mais facilement accessible et bien desservi par le tram 2 partant de la gare principale.
Group
Italy, May 2009
il posto è un pò fuori mano ma con il tram nr. 2 arrivi ovunque. ottimo se ti serve solo per dormire, camere molto spartane, la tv non funzionava e il lavello gocciolava. ma se ti adatti, per il prezzo che paghi e considerando che ci devi solo dormire e fare una doccia va benissimo. buona e abbondante la colazione, del resto la paghi anche 12€
Young couple
United Kingdom, Apr 2009
Staff competent, spoke goo English. WiFi Expensive at 10eur for 24hours. Shower-room needed renovation. 12.50eur per day parking was also enough, particularly as carpark wasn't well kept, and busses took many spaces!
Young couple
Colombia, Apr 2009
The hotel is located 300 meters away from bus stop. The room was very comfortable and clean. The best relationship between price and quality of all our trip to Europe.
Family with older children
South Africa, Apr 2009
HEM was clean, quiet but seemed a bit run down. There were a few items that were not there or broken and despite promises to rectify them nothing happened. The hotel is not central but close to the trams, however the use of "strippen" is essential otherwise transport is very expensive. The hotel could be a bit more forthcomming with advice/map etc.
Young couple
Germany, Apr 2009
The hotel was pretty clean. The front desk attendants were helpful. I think the hotel was a little expensive for what it was. I, however, think that may have been because it was coming close to Queens day even though we left almost a week prior. My main complaint is that we put our do not disturb sign on the door to our room when we left and when we came back ppl had come in to clean up our room. The room was cleaned up around our stuff and none of it was touched, but do not disturb is do not disturb and they should have never been in there to begin with. Everything else was good.
Family with older children
United Kingdom, Mar 2009
we realy enjoyed our time many thanks
Single traveller
Japan, Mar 2009
JAPANEASE ROMA ji AMS kara aruite20min-30min syanai housou de HEMhotel to housouga arimasita.sokokara aruite yaku6,7min desu. basyoha yappari tooi si wakarinikui kedo syuuhenno jyuuninnha minnna HEMhotel wo sitteirunode nanntoka naruto omoimasu. nedann ga yasuikara arito ieba arikana! hotel ha apartmenttype?hutuuni kireidesu. WiFi ha 10E/d . TAXI de kuukou made 25Edesu.
Two friends
United Kingdom, Mar 2009
Was a bit cold in the rooms at night and had to wear our coats in bed to get warm, also one member of staff was really rude.
Family with older children
France, Feb 2009
It was nice & clean and near from city center (15mn)by tram, the only thing is that at the hotel they don't propose any tram reduced ticket as in city shops.
Family with young children
France, Feb 2009
Welcoming absolutly no sympathic. Much noise in the rooms ( doors, water noise ) defectly heating but confortable beds.
Family with older children
France, Feb 2009
Breakfasts are too expensive
Single traveller
Russia, Jan 2009
far away
Single traveller
USA, Jan 2009
This hotel is all about charges and service fees. There is a television in the room, but a hefty per diem to watch movies on it. Laundry service is pricy and charged per item of clothing. Breakfast is extra, and there is an overpriced food counter in the lobby. The area is not a bustling, commercially successful neigborhood--a few empty, overpriced restaurants in strip malls and some quiet apartment buildings. Grab a tram into the heart of the city ASAP. Location is just outside the central transit zone, which bumps up the price of a ride a little. Transit workers are helpful and will give good directions to the hotel as well as calling out the hotel at the tram stop. There was an additional 3 euro fee to my prepaid cost, for which I didn't demand an explanation. Nice room & bath. Great rate. Don't think of smoking in your room: you will be fined (see opening remark.) Avoid accruing extra charges and you will be pleased.
Mature couple
Romania, Jan 2009
U can go to center with tram Nr 2 with 2,4 euro, in 15-20 minutes so is not so dificult to get there. The accomodation is OK, U allways have warm water, warm in the room. Rooms are even big, but if you have the luck to get a room with window to the inner court U won't open it. The bathroom is small with a stand-up shower without any glass or cabin so the water fills all the floor in the bathroom. It's an excelent choice for budget traveling in groups or in couples so I dont't regret a thing.
Single traveller
Greece, Dec 2008
The hotel was in an suburban area and connects to the town center only with tram. The distance from hotel to the nearest tram stop is 10 minutes by walk and difficult to find without detailed directions. The rooms were clear, but noisy and cold during the night. In our room, the rain went through the window. The bathroom had an awful smell, possibly coming from the sewers.
Young couple
USA, Dec 2008
At the restaurant on the ground floor, I ordered one of the food on menu, but they did not have one that day. That was not a big problem, but a little sad. I think laundry rate is too high. They should just have coin-laundry machine so that we can wash clothings at a reasonable price.
Young couple
United Kingdom, Dec 2008
Terrible welcome... the recepcionist didn't even ask my name, just because it wasn't 1pm, and just tould me to wait (it was 9am!). Wen I asked to at least leave the lugage, I was pointed to a room (that had no lock nor a staff from the hotel) that was full of bags from other guests. To be clear: there is no security at all if you want to leave your luggage and take it later. They didn't even know I was a guest when they pointed the room, and I could just take someonelse bag and walk away if I wanted. I tould him I would rather wait for the room and asked for him to tell me when it was ready, when he said "ok" without even look at me. I asked: you don't want my name? He anwsered: ok. So that was the first time he saw I was a guest, and just because I offered my name. 2 hours later I went back to him asking if the room was ready (because I saw people checking in), when he just aswered: sorry, just 1pm. I was realy disapointed with the service... I knew the check-in was at 1pm but you expect at least some effort from the staff to make the room available a little bit earlier. I can't believe all the rooms were availible at 1pm at the same time in a hotel with dozens of rooms. I work in a hotel and we always give priority to the guests that arrive early, at least telling the house-keppers wich rooms to clean first. That's the minimum. The other thing I didn't like was that I booked a double room, but they gave a twin... with no explanation. And when I checked in at 1pm, the window in the room was open and it was very could. Plus, the heating wasn't strong enough for the could nights we had in Amsterdam in december. Things I liked: though there is almost nothing to do around the hotel, there is at least a Lidl, a post office and a cash machine. The tram stop is at a 5 minutes walk. Comparing to other hotels, the internet wasn't very expensive: €10 per day. I made 2 good videos showing the hotel, including the room. Watch on my channel on youtube/diogok
Single traveller
USA, Dec 2008
If reservation numbers ( obtained via internet)are not forwarded to the reception on Saturdays than this should be mentioned. This way i expect to be charged more . I did get a refund.
Young couple
France, Nov 2008
One of teh employees entered our room despite the sign do not disturb and was very rude. Unacceptable in a hotel
United Kingdom, Jul 2008
Very Friendly Staff and a warm welcome. The Hotel Manager was excellent.
Young couple
United Kingdom, Nov 2008
I had a very good stay at the HEM Hotel, i would defintely recommend it to friends.
Single traveller
Russia, Oct 2008
Clean and dull. Close to centre by many large cities' standards, but quite far from most attractions compared to central Amsterdam hotels, especially given the local taxi rates... Hot water is next to impossible to adjust — once you ste it right, it gets colder. You add some more, then it fades again.
Czech Republic, Oct 2008
All is O.K
Young couple
Ireland, Oct 2008
We ate in a sportscafe in leidsplat centrum,a few tram spots away from the hotel,its beside the bulldog cafe,is a great area,nice food,reasonable price and friendly staff and they have great pancakes! Also the rooms in the hotel were modern,spacious and comfortable,we(2people) stayed for 3nites in a double room for 97euro in total!
Single traveller
Tunisia, Sep 2008
I stayed only one night. what I liked about the hotel : clealiness, room spaciousness and the room rate. what I didnt like: noise of the bathroom fan extractor that could not be stoped (it is centraly operated) and the water evacuation in the shower (it was not working) and had the water on the floor all over the place. The accessibility to the hotel: mainly by car. metro/train about 20 mints walk.
2 friends
Italy, Aug 2008
..Dopo 6 volte ad Amsterdam , finalmente un hotel veramente ottimo . Pulito , aria condizionata , ottimo bagno , ogni giorno lenzuola nuove ed asciugamani . In 2 minuti a piedi si arriva alla fermata del 2 Nieuw Sloten-Centraal Station , e in 10 minuti sei a Leidseplein . Per chi arriva in auto ottimale !!!! Very very good !!!
Family with older children
France, Jul 2008
Pleasant and quiet place, not far from a tram stop. Nice decoration and very good breakfast. If I go back to Amsterdam, I'll stay at the HEM Hotel.
friend
USA, Jun 2008
The one bad thing I can say about HEM Amsterdam is that it is far away from the city center, it's at least a 10 min tram ride. The tram runs regularly until about 12:30am, after that it's the bus (schedule unknown). Also there's a 15 euro laundry charge when you check out. Other than that the rooms are nice and so is the surrounding neighborhood.
Not Specified
Mexico, Jul 2008
There was a group of younger people, having loud conversations near our room, which was a little bit annoying. Bathroom could be larger and divided by a curtain, to avoid to wet it all over.
Group
Germany, Jun 2008
Das Hotel liegt etwas außerhalb vom Stadtkern, aber mit der Tram kommt man überall sehr schnell hin. Zudem liegt das Hotel an der Tramlinie 2, die direkt zum Van Gogh Museum, den Leidzeplein und vielen anderen Sehenswürdigkeiten fährt. Nachts, wenn keine Trambahnen gehen, gibt es einen Nachtbus. Das Hotel hat für Amsterdamer-Verhältnisse einen sehr guten Preis und verfügt im Verhältnis zu anderen Hotels auch über 3- und 4-Bett-Zimmer. Das Personal war ganz nett, einmal wurden bei uns die Handtücher vergessen, wurden aber auf undere Rückfrage prompt gebracht. Frühstück, etc. fanden wir im Hotel überteuert und haben daher außerhalb gefrühstückt. Insgesamt können wir das Hotel vom Preis-Leistungsverhältnis nur empfehlen.
Group
Switzerland, May 2008
The hotel is good for its value, but located around 30 mins by tram from the city center. The local transport is overall good in Amsterdam, but at the end of the day when you are tired you dont like to travel so much. The hotel is located in a peaceful area but there is nothing much available around the hotel. The hotel staff was really very helpful and polite. The breakfast was also good but was not included in the room price. It costed 12.5 Euros per head. Overall a nice stay. Would surely like to visit again but 1st choice would be to look for a option in the city center.
Single traveller
Spain, May 2008
not somewhere you would choose to stay unless you had few other options in Amsterdam, it is not close to downtown, it is not right beside the RAI or Airport. The rooms and hotel are old and the bathrooms are very poor for a 3 star hotel. The breakfast is average at best. I made a mistake paying more per night than my partner who stayed at the brand new Movenpick right downtown, big mistake on my part, don´t be like me.
Young couple
France, May 2008
Quiet in the night and clean in the bathroom. Too far from the center city and too many people allways in the Hall. In the room a shit with holes ... Breakfast expensive % quality.
Group
Ireland, Apr 2008
we had to pay extra v.a.t on top of our quoted room price when we arrived which we were not informed of when we booked the room,
Group
Norway, Oct 2006
This hotel looks pretty old and dull from inside. The LIFT needs a serious makeover and it will take ages for one to go to the 2nd floor from ground floor. The location is good though with good access to public transportation. If you dont have vehicle and completely rely on public commute, this hotel is not advisable in cases where the main road is closed as the only option to reach city center is by walk and its a LONG LONG walk.
friend
Italy, Mar 2008
The hotel is good for a short staying in Amsterdam. We had some problems with the shower, but nothing impossible to manage. The hotel is well-served by public transport.
USA, Mar 2008
it's a great place to stay. it's about a 40 minute walk to the train station if able bodied. the tram stop is a block away and it runs conveniently thru the heart of town and to the central station until about midnight. It's a good price, good quality of room, and convenient. The rooms smell like marijuana. There's no getting that smell out.
Single traveller
Japan, Sep 2007
It's NOT bad hotel. The hotel staff are kindly. But I don't like this hotel location. Because it's far from Amsterdam central area. And you need 10 minutes(or more) walk from nearest tram station. There is NO shops, NO restaurants around the hotel.
Young couple
Germany, Sep 2007
Good place to stay for one, maybe two nights. Bathroom needed renovation, mattresses are way too soft and worn out. Staff was nice. Parking in the streets is free and save.
Heterosexual Couple
France, May 2006
the price of the room was very expensive for the quality of the hotel. And the price didn't include the breakfast. The website could inform that you will pay 12.50 euros per person and 10 euros by day to park your car.
Heterosexual Couple
France, May 2006
I tried to get from Venere an offer with has breakfast included. The only option remaining is to buy from the hotel full price which is not interesting. Too bad! The hotel is pretty far from the center, it takes about 45mn from the hotel to get to Central Station. The web site indicates 1km from the city center but what is considered to be the center? The hotel is OK anyway.
Heterosexual Couple
Italy, Apr 2006
Not bad. Lot of rooms and not far from center. The tram 2 take everywhere and is a 200 meters from hotel. A good compromise between price and quality.
Group of friends
France, Feb 2006
Very bad welcoming, employees unpleasants...
Heterosexual Couple
Spain, Dec 2005
The room was comfortable and the staff was nice. Although the hotel is a little far from the centre of the city (about 20 minutes), it’s not difficult to get there: at the Central Station, take the tram 2 and get off in Westlandgracht stop, keep walking for about 100 metres in the same direction, turn to left and walk for about 3 blocks (there are some red doors at the corner), turn to right and walk for 1 block, and then you have the hotel. If you are going to stay in the city for several days, you can buy a 15 pass ticket (To travel between the Central Station and Westlandgracht, 3 passes are required), which costs 6,5 € and it’s sold at the Central Station; ask for the blue ticket. Also there exist some tickets that can be used in the whole transport system (bus, tram, metro) for 24, 48 or 72 hours; the prices are 6,30 €, 10 € and 13 € respectively. If I would returned to Amsterdam, I would look for the same hotel, except that I found a more central one at the same cost. La habitación era cómoda y el personal fue amable. Aunque está un poco retirado del Centro de la Ciudad (unos 20 minutos), no es difícil llegar allí: en la Estación Central (Centraal Station) se toma el tranvía número 2 hasta la parada Westlandgracht, al bajarse, se avanzan unos 100 metros en el mismo sentido en que venía el tranvía, se gira a la izquierda y se avanzan unas tres cuadras (hay unas puertas rojas en la esquina), se gira luego a la derecha, avanzando una cuadra y ahí está el hotel. Si va a estar varios días en Ámsterdam, puede comprar un tiquete de 15 pases (se requieren 3 pases para viajar entre la Estación Central y Westlandgracht), que cuesta 6,5 € y se consigue en la Estación Central; para pedirlo, pregunte por el “blue ticket”. También existen tiquetes para usar ilimitadamente el sistema de transporte (bus, tranvía, metro) durante 24, 48 o 72 horas; sus precios son de 6,30 €, 10 € y 13 €. Si volviera a Ámsterdam, a no ser que encontrara un hotel más central al mismo precio, r
Single leisure traveller
France, Dec 2005
no indications about car park price on web site
Heterosexual Couple
USA, Dec 2005
the hotel was a bit out of the way but near the tram. overall the experience was a good one
Group of friends
Spain, Jul 2005
Este hotel esta situado en 1 zona bastante periferica,para ir a cualquier sitio tienes que coger el tram 2.La habitacion estaba bastante limpia y en general era acogedora,aunque para nuestra sorpresa cuando llegamos y pagamos la cuenta nos cobraron 50 euros de mas que todavia no sabemos a que se debian.A pesar de todo ello nuestra estancia alli fue muy buena.
Heterosexual Couple
Italy, Nov 2005
L'HOTEL E' FUORI DAL CENTRO DI AMSTERDAM, MA BEN COLLEGATO TRAMITE IL TRAM 2..SI IMPIEGANO SOLO 10 MINUTI!e' SITUATO IN ZONA TRANQUILLA E MOLTO VICINO AL RAI. LE CAMERE SONO PULITE...L'UNICO PROBLEMA PER NOI ITALIANI è LA MANCANZA DEL BIDE' NEL BAGNO!SOLO DOCCIA SENZA EROGATORE!UN LETTO AVEVA UN PIEDE ROTTO..BEH, LO CONSIGLIO PER POCHI GIORNI.
Heterosexual Couple
Spain, Oct 2005
Old Hotel. Very noise. Too dificult to find it.
Family Group
Ecuador, Sep 2005
Gracias, es un buen hotel, situado alejado del ruido de Amsterdam pero con la facilitad de los TRAM es posible llegar hasta la media noche a dos cuadras del hotel. Las habitaciones son espaciosas y de acuerdo a las fotografias. Los recepcionistas son muy amables y hablan excelente ingles (pienso que algunos inclusive hablan español porque me pasaron llamadas de una amiga que no habla nada de ingles).
Heterosexual Couple
USA, Sep 2005
A bit far from the city center...but decent hotel with good facilities.
Group
France, Sep 2005
Nikel rien à dire, pas loin du centre ville c'est vraiment un hotel calé!! Bon trip!!
Heterosexual Couple
Italy, Aug 2005
L'albergo lo consiglio solo a chi si reca qui in auto, in quanto vi sono molti parcheggi davanti all'albergo (gratuiti) ed un parcheggio all'interno dell'albergo a pagamento. Per chi si reca qui con altri mezzi io consiglio di cercare un albergo più centrale, anche se un po' più costoso.
Family Group
Germany, May 2005
Our room was outside the hotel in a container (as I would name it). Very loud, situated between a freeway and the hotel entrance, room temperature was up to 30°C one night without any possibilities for cooling...
Not Specified
Italy, May 2005
L'albergo è molto bello e i servizi sono efficenti. Per andare in centro c'è i ltram 2 che ti porta diretto in 15min.
Heterosexual Couple
USA, Apr 2005
Shower had a mind of its own. Probably would not stay here again.
Heterosexual Couple
USA, Apr 2005
This is a college dormitory trying to pass itself off as a 3 Star hotel. This hotel was dirty, noisy, the staff was incompetent and worst of all it claimed to be "centrally located" when in fact it was way outside the city center. If it wasn't for Amsterdam's excellent public transportation system we would have been severely inconvenienced. Also, there was one night when our floor was filled with extremely noisy teenagers who were smoking in the hallway. I complanined three times and nothing was done. When I complained again at check-out the clerk offered me no apology. Amsterdam is a fantastic city- please beware- DO NOT STAY HERE!!!!
Heterosexual Couple
United Kingdom, Feb 2005
The room was small and did not look like the picture on the web page. However the staff were friendly and helpful. Our room was right next to the motorway which was noisy and i would not recommend it for couples with children.
Heterosexual Couple
Brazil, Jan 2005
The hotel room was really clean and spacious, but breakfast was a bit too expensive. We arrived in Amsterdam at night and if it weren't for a nice couple who took the same tram as us, and who were staying at the same hotel, we would have had a hard time finding it. It's quite far from the city center and you have to walk a little to get to the nearest tram station. Still, I enjoyed my stay and I think it's the best choice if you're travelling as a couple or with your family (and you're not interested in coffee shops or prostitutes) since the neighborhood is quiet and you can have a good night sleep for a reasonable price.
Not Specified
United Kingdom, Jan 2005
Had an extremely hard time finding this property. Had go into a tattoo parlor to ask for directions. Not surprisingly he anticipated my asking for directions and just asked "Hem Hotel"? Obviously the directions to the hotel could be more descriptive. I wouldn't recommend this hotel for anybody but the extremely cost-conscious. Anybody else just pay a few more euros for a hotel closer to the city centre and easier to find!
Not Specified
Italy, Jan 2005
No privacy! Members of staff opened the room's door without knocking, 3 times in 3 days..
Family Group
Italy, Jan 2005
Hotel con ottimo rapporto qualità/prezzo. Bagni in camera.
Not Specified
France, Dec 2004
No problems, everything was ok
Group of friends
France, Nov 2004
Very noisy hotel , it was impossible to sleep ( at night and in the morning ) we were waked by every door slammed , every people speaking , the heating was not working properly , the neighborhood is ugly and quite far away from the center.This hotel should not have 3 stars but one.
Group of friends
United Kingdom, Sep 2004
Never used the facilities of the hotel, but the room was excallent, and the staff were welcoming and freindly.
Group of friends
United Kingdom, Sep 2004
Im 18, Stayed with my mate for a week at the HEM, the rooms were great, service and price was great, but the hotel is a little hard to find and getting the trams and such can be awkward at first, after a few days we were used to it and got familiar and then it was fine. Id highly recommed the hotel HEM.
Single leisure traveller
Italy, Aug 2004
Al check.in ci hanno dato una camera di 3metri X 3 metri senza servizi. ma prima hanno preteso che pagassimo in anticipo tutte e tre le notti senza visionare la camera. Soltanto dopo le nostre proteste hanno accettato di cambiarci camera ma solo il giorno successivo.
Not Specified
United Kingdom, Aug 2004
I stayed at HEM hotel (Voorburgstraat) with my seven year old son. We were both made to feel very welcome and the attention paid to both of us was remarkable. Breakfast was not included in my hotel bill but the snacks available both from the bar and in the dining room were reasonably priced. The room was clean and tidy. Special thanks to Julian the bar man who taught my son how to play pool and even came in on his night off to play pool with my son on his last night of our holiday.
Not Specified
Germany, Apr 2004
The rooms in wich we were, were like containers. I have never seen such bad rooms in whole Germany and I think there isn't anywhere. The bathroom was very, very bad.
Heterosexual Couple
Singapore, Apr 2004
We were pleasantly surprised with the HEM hotel. It was located in a residential district, which was quiet and homely. At the same time, it was accessible to both the city center (via Tram 2) and the airport (via shuttle bus). The rooms were simple, but clean. And certainly more than adequate if you're on a budget. For the price we paid, it was certainly worth it, and I will certainly be recommending it.
Group of friends
United Kingdom, Feb 2004
for a 3 stars hotel I was very disappointed !
Family Group
United Kingdom, Dec 2003
The only criticism is that someone had used the room who smoked - therefore there was a cigarette odour. Otherwise all else was super. Thanks for a great stay.
Single corporate traveller
Denmark, Nov 2003
some staff seems almost unfriendly, the buffet at the restaurant was really poor at 18 euros, using the parking area was 10 euros, but getting in and out of it was difficult as the machine kept "eating" my ticket. I am a frequent user of european hotels, this is the worst value i ever got for my money, might be normal for Amsterdam though
Group
Italy, Oct 2003
The hotel was beautiful, but I'm not very satisfied because the hotel was waiting for a fax of confirm and I didn't know it. So I had expected a lot of time for the welcoming.
Group of friends
United Kingdom, Oct 2003
A good quality hotel, no frills, just good clean accomadation. Staff were very helpful and even though the hotel is a couple of miles from the centre, it's very close to tram and bus stops that take you straight there.I though overall the hotel was quite similar to the travel lodge hotels here in england. 5 stars
Heterosexual Couple
USA, Sep 2003
This hotel was nice&clean&good price. Our room was very clean and we enjoyed. But the location of this hotel was booooo!!! According to the map, I can't really tell how far the hotel is just because it was first time to go to Amsterdam. We took the tram forever!!! We started to worry whether we were getting lost. It was completely out of town which cost more for riding a tram. If you want to stay cheaper and you don't care if you have to ride a tram for a while, I recommend this hotel. But if you want to go around some coffee shops and bars till midnight, you should stay others. I really recommend that you'd better take the map to the hotel from the tram station. It takes a bit, like 8minutes. If you arrive there at night, nobody won't be walking, so it'll hard to find the hotel. Amsterdam is very very nice town!!!
Single leisure traveller
Israel, Aug 2003
The rooms on the 4th floor are very noisy.
Group of friends
United Kingdom, Sep 2003
The rooms where very noisy, due to thin walls but that would have to be my only complaint. the rest was excellent and at a very good price too!
Group
Italy, Aug 2003
Le stanze erano molto pulite,lo consiglio sopratutto per il rapporto qualità/prezzo!
Single leisure traveller
USA, Aug 2003
This hotel is located about 45 min from the centraal station by a tram #2. Metro station is also located nearby but not reliable at all(so I would advise not to use Metro). The hotel has only elevator and it is very slow and small. There is high-speed internet service available but expensive(15Euro/24h). I have requested for a wake up call, but I didn't receive any. But I think compared with other hotels in Amsterdam, I think this hotel is still inexpensive and has a good value.
Family Group
France, Aug 2003
This hotel is not very welcoming, the staff's reception isn't friendly and the hotel is far to the city center. What's more we have been surprised at seing the durty carpet in our room. But the room is spacius and quiet.
Group of friends
France, Aug 2003
L'hotel HEM Amsterdam est très bien avec un personnel compétent et agréable. Les chambres sont belles et propres, le seul bémol est la distance de quelques kilomètres par rapport au centre ville d'Amsterdam.
How to reach Hotel HEM Amsterdam
By train
From Amsterdam Train Station: take the tram line no. 2 and stop at Westlandgracht, walk into Poeldikstraat and, at the end of the street, turn right into Voorburgstraat. After 25 metres you will see the hotel on your right.
By airplane
From the Amsterdam Schiphol Airport: take the bus line no. 197 and stop at Maasluisstraat. Take the Vlaardingenlaan street in the direction of the city centre. Turn left into Naaldwijkstraat and at the end of the street you will see the hotel in front of you.
Alternatively, from the airport you can take the shuttle bus until the Sheraton bridge. The hotel is 15 minutes walking from the shuttle-bus stop.
Transport Services Hotel HEM Amsterdam
- Private parking
A parking area near the hotel is available subject to charges.
The Hotel
hotel front view
hotel front view
hotel lobby
reception
Rooms at HEM Amsterdam
standard double room
Hotel Facilities
snack bar
snack bar
bar
bar
meeting room
breakfast room
Hotel Guest Pictures
Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
Interior
Interior
The beautiful Garden in front of the Hotel
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.
INCLUDED/NOT INCLUDED IN THE PRICE
The 5% city tax is not included in the price.
Parking is not included in the price and costs €2,00 per hour or €12,50 per day.
Use of the safe at the reception is not included in the price and costs €4,00 per day.
Children up to 2 years stay free of charge. Baby cots are provided for free.
Breakfast is not included in the price and costs €14,50 per person.
CANCELLATION POLICY
In case of no-show or late cancellation, the first night
will be charged.
Non Refundable Rate
Compulsory credit card prepayment, the amount prepaid is
non-refundable in the case of cancellation.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Other destinations:
- Book by phone
- 877-214-4288










