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Hotel Petit Palace Puerta del Sol - Madrid

3 star Hotel Madrid

Calle del Arenal, 4 - Madrid

1-877-662-6988
Price starting from 99 .00
CHECK AVAILABILITY
The Petit Palace Puerta del Sol hotel was opened in 2004 in a renovated, circa-1855 6-floor building. It is situated close to Puerta del Sol in Madrid's historic and commercial city centre. Numerous cafes, restaurants and bars are located within walking distance.

Nowadays, the family hotel offers the most modern facilities, such as complimentary wireless Internet access and shuttle service (available on request).

Free welcome gifts for kids are included, and guests may borrow hotel bicycles.
Venere Guest Rating
Guest Rating 7.8 Good
Based on 102 hotel reviews © 2014 Venere.com

Hotel central location, but was very worn and not clean. Dark and dingy hallways ...

Venere Guest, USA
Read Venere Reviews

Check Availability at Hotel Petit Palace Puerta del Sol

Book by phone 1-877-214-4288
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Breakfast at Hotel Petit Palace Puerta del Sol

Breakfast is served each morning for a fee.

Hotel Facilities at Petit Palace Puerta del Sol

  • Business Center
  • Luggage room
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • City tour
  • Front desk - 24 hour
  • Concierge
  • Laundry service
  • Lift/elevator
  • Pets accepted
  • Internet/Email services
  • Shuttle service from and/or to the airport

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Check-in: between 2 PM and midnight.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 9 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Petit Palace Puerta del Sol is also known as

Petit Palace Puerta Del Sol Hotel
Petit Palace Puerta Del Sol Hotel Madrid

7.9

Clean

8.9

Location

6.8

Quiet

6.9

Spacious

7.8

Service

Petit Palace Puerta del Sol Hotel reviews

9.0 Wonderful!
  • April 2009
  • Venere Guest
  • Young couple
  • USA

We had a wonderful time at the hotel. The staff is extremly helpful. We sent a few email correspondences about arrival, rooms and payment and all emails were responded to promptly. The staff was very welcoming. Clean rooms. Location was amazing. Safe and in the middle of everything. My wife and I would def stay here again.

7.8 Good
  • February 2009
  • Venere Guest
  • Not Specified
  • United Kingdom

Just popped over for a quick weekend and hotel was ideal - classy, comfortable and very centrally located.

7.4 Good
  • February 2009
  • Venere Guest
  • Mature couple
  • Italy

very good location near museums and opera the pedestrian street is nice and without traffic's problems

8.3 Very Good
  • October 2008
  • Venere Guest
  • Norway

Our first time i Madrid. Location of hotel was perfect!!! Quiet, but lively street in the heart of Madrid!We got what we expected and had at great time. Great breakfast, nice staff and good beds.

7.6 Good
  • September 2008
  • Venere Guest
  • Mature couple
  • USA

We thoroughly enjoyed our stay at Hotel Petit Palace Puerta del Sol. The location was incredible, the room was modern and clean, excellent bathroom, good buffet breakfast. We would definitely stay there again and recommend it highly.

9.7 Outstanding!
  • May 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The hotel was excellant. The location could not have been better. The rooms were spotless and very well serviced. The staff were very friendly and welcoming and could not have been more helpful when I had my wallet stolen. I had the police and card companies sorted out within the the hour.

6.3 Fair
  • March 2008
  • Venere Guest
  • USA

the best thing about this hotel is the location. you probably can't find a better location in the center of madrid, except the modern hotel which is right next door. the worst thing is the noise. those from the streets are bearable, but you can hear any noise coming from the neighboring rooms & the corridor. staff can be helpful & courteous. wooden floor has not been mopped for a while. i could tell from the soles of my slippers.

8.9 Excellent
  • December 2007
  • Venere Guest
  • Not Specified
  • Norway

I think that the hotel was very nice! The location was perfect, in the heart of the city with major attractions and shops. The hotel was "high tech" style with very nice modern bathroom. The room was pretty spacious, clean and nice. In addition we got free breakfast, though Venere states that the breakfast is not included in the price. This was a real delight for us. The breakfast was extremely good with a lot of tasty things. We are really happy that we stayed at this hotel and could think of coming there back! Highly recommended :)

8.1 Very Good
  • July 2007
  • Venere Guest
  • Family with older children
  • Italy

Location was great....very close to a major metro station and not far to walk to historic district or to museums. Free internet in lobby was a nice way to keep in touch with friends/family. A/C was poor in one of the rooms, but the hotel was full and it was the weekend...so they gave us an extra key so we could keep the a/c running even when we were gone. Shower facilies were great. Rooms were small but adequate. Decor a bit odd, but wasn't important this trip! Breakfast seemed expensive until you realize how hard it is to find a decent breakfast in Madrid. The buffet was enough to satisfy even the big eaters in our family. Desk staff was friendly and helpful. Burger King next door and Starbuck's a few doors down if that is important to you! Rooms could have been quieter....heard noise from out in the hall and from the next room. Had a locked area to store our luggage after checkout...very helpful! Overall, not a bad combination of basic necessities, convenience, and somewhat reasonable pricing in a very expensive city. We would use them again.

7.7 Good
  • July 2007
  • Venere Guest
  • Group
  • Norway

Too excpensive breakfast... Should be included in the price! My cousin didn`t like the doors to the toilet/bathroom. It was too "see through"! Except from that thing, SUPERB location.

6.6 Fair
  • October 2006
  • Venere Guest
  • Mature couple
  • Germany

Due to construction work we had major difficulties in getting to the hotel. This should have been communicated before by the time of reservation. The regristation was very uncomfortable. The room was very nice but the additional bed with two levels was a little bit strange. Beside that the interior of the room was excellent and tasteful.

8.1 Very Good
  • October 2006
  • Venere Guest
  • Mature couple
  • Spain

In dem sehr modern eingerichteten Zimmer ist kein Platz zur Ablage. Es gibt nur den kleinen Schrank zum Aufhängen der Kleider, aber fast nichts zum Ablegen. Mit 2 Personen weiß man nicht, wohin mit der Wäsche, zumal bei längerem Aufenthalt. Ein Witz ist der Tresor. Es ist nicht möglich, ihn zu bedienen, nur von innen des Kleiderschranks, aber der ist zu klein, um hineinkrabbeln,selbst bei meiner Größe von nur 1,58 und 50 kg Gewicht. Im Zimmer wäre genug Platz, ein Regal oder einen Wäscheschrank aufzustellen, um etwas abzulegen. Das gleiche gilt für das Bad. Für kleine Personen sind die Badetücher kaum erreichbar. Bei der Einrichtung aller Räume hat ein Designer gewirkt ohne Kenntnis vom praktischen Leben. Er hat hier sicherlich nie mehrere Tage übernachtet.

8.7 Excellent
  • September 2006
  • Venere Guest
  • Group
  • Italy

convenientissima la stanza da 4 persone. personale gentile e disponibile. camere abbastanza pulite. posto centralissimo con la fermata della metro a due passi.siamo rimaste soddisfatte anche perchè madrid è stupenda!

7.8 Good
  • May 2006
  • Venere Guest
  • Not Specified
  • France

a good location within Madrid centre. The place is OK and the staff friendly. Parking can be a problem (expensive in the nearest parking, but usefull in such area). One dificulty is to know that different Petit Palace Hotels exists around (do not mixt yours).

8.2 Very Good
  • March 2006
  • Venere Guest
  • Group of friends
  • USA

This hotel exceeded our expectations. Not only was it in a great location (walking distance to everything), but the room was clean and comfortable. I would not hesitate to recommend this hotel.

6.2 Fair
  • March 2006
  • Venere Guest
  • Not Specified
  • Italy

Great room, maybe a little bit little. Very convenient for visitors because it's near to underground and in the city center!

7.7 Good
  • March 2006
  • Venere Guest
  • Group of friends
  • United Kingdom

The hotel has obviously under gone major refurbishment and it shows. The rooms are clean and very modern with LCD TV and full body shower. The rooms are very small and the dividing panel between bath room and bedroom is forsted glass but with a see through centre panel. This means you can see (and hear!) the other person on the toilet. Without doubt more suitable for couples or very close friends. Staff were excellent and location is superb. Seconds from SOL and a short walk to a number of cafe bars and a club just opposite but far enough away not to be noisy

6.1 Fair
  • March 2006
  • Venere Guest
  • Couple with children
  • Portugal

No garage, in contradiction with website info. Too much noise inside the hotel, during the night. Rooms needs proper care in terms of sanitary equipment, walls, doors. Excellent location. Warm welcome.

3.5
  • January 2006
  • Venere Guest
  • Heterosexual Couple
  • South Africa

Room far too small to be classified as a double. Bed up against the wall,only one side could be used. Desk area taken up by the TV standing on it. Luggage rack unusable,as table-top over lapped it. No space to move with two people in there. Bathroom light-switch blocked by the Tv. Walls needed cleaning or painting. We asked to see the manager but no-one knew who or when they were on duty, they could not be reached as there was no phone connection. Left a letter for the manager but have not received a responce as yet.

9.5 Outstanding!
  • January 2006
  • Venere Guest
  • Family Group
  • Canada

The room is spacious to accomodate a family of four. The room provides laptop computer with internet access, which is a definite strength. The decor of the room is modern and pleasing. However, the glass door of the bathroom could be an embarrassment for shy people. The location of the hotel is excellent for sightseeing and shopping. It is in a central area, and is very close to the metro station. This is complemented by the only shortcoming - the noise level. I would consider coming back to stay at the same hotel if I return to Madrid.

9.2 Wonderful!
  • November 2005
  • Venere Guest
  • Couple with children
  • United Kingdom

The only downside to the hotel were factors beyond the control of the hotel. There was a great deal of 24hr building work being done in and around the Puerta Del Sol area in relation to the Madrid Underground system. The works carried on throughout the night and even in a 5th floor room, with windows shut, the sound of the work was clearly audible - broken nights' sleep were the result. Otherwise, a fantastically central location for the city and all of the sight. If returning to Madrid, I would stay here again - had a quad room for 2 adults and two kids. The room was spacious enough for the purposes of a 3 night break - I did not go to Madrid to stay in my hotel room! Very clean and tastefully decorated.

9.2 Wonderful!
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Location was great, room was great except there was the constant sound of running/flushing water through the aircon vent. Fortunately, it sounded therapeutic - almost like being at a seaside resort. But that shouldn't have been the case. That's why overall, it's just below "excellent". Would recommend it anytime.

9.4 Outstanding!
  • September 2005
  • Venere Guest
  • Family Group
  • USA

i recommend thi hotel primarily because of the strategic location which is in the heart of Madrid. The quality of the service and the price certainly make this hotel worth considering again when I go back to Madrid.

9.2 Wonderful!
  • August 2005
  • Venere Guest
  • Not Specified
  • United Kingdom

Hotel is in a brilliant location, right in the heart of Madrid (our Lonely Planet walks around Madrid began almost outside this hotel). Hotel rooms are very modern with internet access...highly recommended for any Madrid tourists

8.2 Very Good
  • August 2005
  • Venere Guest
  • Family Group
  • France

tres bon hotel ,bien placé chambre de 4 personnes spacieuse

7.8 Good
  • July 2005
  • Venere Guest
  • Family Group
  • Australia

Great location. Spacious room. Glass door to bathroom a bit weird!

9.4 Outstanding!
  • June 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Very pleasant stay. Excellent location. Lack of signage in reception in public areas. (Perhaps due to building work?) Staff very quick and efficient in dealing with monor faults in room. Suggest you supply sticky tape and newspaper to guests who wish privacy in toilet!

6.1 Fair
  • May 2005
  • Venere Guest
  • Couple with children
  • Brazil

Localização perfeita para conhecer a parte antiga de Madri. Conveniente para sair à noite, estação de metrô muito perto, etc. Pontos negativos : 1. no search do venere.com, aparece como capaz de acomodar 03 pessoas (mas haja esforço para fazê-lo). 2. só no checkout é que avisaram que o mini-bar era gratuito... (e com certeza já cobraram por isso...)

9.3 Wonderful!
  • April 2005
  • Venere Guest
  • Family Group
  • United Kingdom

we didn't much like the glass swing door of the bathroom - not a lot of privacy ! My wife is small and the towel holder was just a bit too high to reach, as were the hangers in the wardrobe. Noisy neighbours during the night were a bit of a nuisance on one occasion, thin walls? Overall, the hotel was great for the price we paid and the staff more than helpful.

4.4 Ordinary
  • April 2005
  • Venere Guest
  • Single leisure traveller
  • USA

Although the Petite Palace Puerta Del Sol was certainly well located, the hotel had no amenities other than very slow computers and a small breakfast room with high priced continental breakfast. The room was VERY noisy with building going on next door and around the area. They had NO Air Conditioning, and windows had to be left open which gave no privacy whatsoever. The hotel was not well maintained.

8.8 Excellent
  • March 2005
  • Venere Guest
  • Family Group
  • USA

This was an excellent hotel for the price-- I paid 95 euros for a triple room, which had a king size bed and a bunk bed. The room was very spacious, clean and modern. The best part is that it is in an ideal location, literally a few steps away from Puerta del Sol, in the center of the city, walking distance from the major sites. There is free internet access on 2 public computers (which were always available) on the 2nd floor; breakfast not included so I can't comment on the food. Note that the room's bathroom door is partly see-through so it is not very private. Construction noise during the daytime was a little bothersome at our afternoon "siesta" but overall this was a great hotel and I would stay there again in a heartbeat if I return to Madrid.

6.4 Fair
  • January 2005
  • Venere Guest
  • Couple with children
  • Italy

Why bathroom door have no key? :-)

7.9 Good
  • November 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

Delayed by 30 mins checking-in because Hotel computers not working. No info pack in room - except a telephone sheet - so no info in room on breakfast cost/hotel facilities or recommended shops/bars/places to eat.Had 2 rooms booked - one had internet access (big plus point) exercise bike,trouser press and balcony - other room bigger but none of the other rooms facilities.Understand hotel only been open a month so maybe some of the facilities not yet completely added - but expect rates to rise once established. Overall a very pleasant stay and would recomend.

7.8 Good
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • Ireland

Rooms are very small. very little space to move around in. The batroom is not private enough as the door is quite see through and does not guard against noises,

4.5 Ordinary
  • October 2004
  • Venere Guest
  • Single leisure traveller
  • Australia

The hotel looked good, but my experience was poor. The first room was spacious and quiet but the shower only had scalding hot water (I later heard other guests complain of the same thing). It took a long time to get assistance and, when it could not be fixed, I had to argue to get another room. The next room was small, noisy and smelled strongly of paint but by that time it was quite late and I needed to sleep after a long flight. The next morning I went out and on returning found builders and building equipment in my room and dust everywhere, including all over my bags which I had fortunately packed. When I complained on checkout, I was told "They are just our builders". I realised the floor of both the rooms I had been allocated was still under construction. The experience was appalling (including the security issue about people wandering in and out of my room and leaving it open while I was still checked in, let alone putting building dirt all over my possession). I luckily found a lovely hotel, the Palacio San Martin which I highly recommend.

8.9 Excellent
  • September 2013
  • Venere Guest
  • Group
  • Malta

7.8 Good
  • June 2011
  • Venere Guest
  • Group
  • Turkey

8.2 Very Good
  • March 2010
  • Venere Guest
  • Young couple
  • Russia

7.7 Good
  • July 2009
  • Venere Guest
  • Family with young children
  • USA

7.4 Good
  • April 2008
  • Venere Guest
  • Not Specified
  • Bulgaria

7.2 Good
  • March 2008
  • Venere Guest
  • Young couple
  • Spain

8.4 Very Good
  • November 2007
  • Venere Guest
  • Not Specified
  • Puerto Rico

2.7
  • October 2007
  • Venere Guest
  • Family with older children
  • Turkey

6.9 Fair
  • August 2007
  • Venere Guest
  • Family with older children
  • France

9.1 Wonderful!
  • March 2007
  • Venere Guest
  • Mature couple
  • Denmark

7.0 Good
  • February 2007
  • Venere Guest
  • Group
  • USA

9.6 Outstanding!
  • November 2006
  • Venere Guest
  • Family with young children
  • Mexico

9.6 Outstanding!
  • October 2006
  • Venere Guest
  • Single traveller
  • Bulgaria

9.6 Outstanding!
  • August 2006
  • Venere Guest
  • Mature couple
  • Norway

8.8 Excellent
  • August 2006
  • Venere Guest
  • Group
  • Italy

7.0 Good
  • June 2006
  • Venere Guest
  • Not Specified
  • United Kingdom

7.7 Good
  • April 2006
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

8.1 Very Good
  • January 2006
  • Venere Guest
  • Group of friends
  • USA

7.7 Good
  • October 2005
  • Venere Guest
  • Not Specified
  • Italy

7.1 Good
  • May 2005
  • Venere Guest
  • Not Specified
  • China

8.1 Very Good
  • May 2005
  • Venere Guest
  • Group of friends
  • Belgium

8.5 Excellent
  • April 2005
  • Venere Guest
  • Group of friends
  • Italy

7.9 Good
  • March 2005
  • Venere Guest
  • Group
  • Italy

7.8 Good
  • February 2005
  • Venere Guest
  • Single leisure traveller
  • Italy

9.6 Outstanding!
  • February 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

8.4 Very Good
  • January 2005
  • Venere Guest
  • Group of friends
  • Italy

7.2 Good
  • January 2005
  • Venere Guest
  • Family Group
  • USA

8.0 Very Good
  • October 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

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Reviews in other languages
8.7 Excellent
  • June 2014
  • Venere Guest
  • Mature couple
  • Spain

6.9 Fair
  • March 2014
  • Venere Guest
  • Mature couple
  • Spain

8.8 Excellent
  • January 2012
  • Venere Guest
  • Family with young children
  • Venezuela

6.9 Fair
  • December 2011
  • Venere Guest
  • Not Specified
  • Spain

10 Outstanding!
  • September 2011
  • Venere Guest
  • Uruguay

7.9 Good
  • March 2010
  • Venere Guest
  • Family with older children
  • Argentina

7.9 Good
  • March 2010
  • Venere Guest
  • Family with older children
  • Argentina

8.6 Excellent
  • October 2009
  • Venere Guest
  • Not Specified
  • Mexico

8.1 Very Good
  • February 2008
  • Venere Guest
  • Young couple
  • Spain

5.7 Ordinary
  • October 2006
  • Venere Guest
  • Spain

9.1 Wonderful!
  • November 2005
  • Venere Guest
  • Couple with children
  • Spain

7.3 Good
  • August 2012
  • Venere Guest
  • Young couple
  • Italy

8.8 Excellent
  • October 2010
  • Venere Guest
  • Mature couple
  • Italy

7.7 Good
  • September 2008
  • Venere Guest
  • Family with young children
  • Italy

8.5 Excellent
  • September 2008
  • Venere Guest
  • Family with older children
  • Italy

8.4 Very Good
  • July 2007
  • Venere Guest
  • Group
  • Italy

5.0 Ordinary
  • April 2007
  • Venere Guest
  • Mature couple
  • Italy

5.5 Ordinary
  • April 2006
  • Venere Guest
  • Family Group
  • Italy

7.9 Good
  • September 2005
  • Venere Guest
  • Not Specified
  • Italy

5.8 Ordinary
  • August 2005
  • Venere Guest
  • Couple with children
  • Italy

6.2 Fair
  • August 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

9.8 Outstanding!
  • May 2005
  • Venere Guest
  • Group of friends
  • Italy

7.6 Good
  • April 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

6.3 Fair
  • April 2005
  • Venere Guest
  • Family Group
  • Italy

10 Outstanding!
  • March 2005
  • Venere Guest
  • Group of friends
  • Italy

3.1
  • January 2013
  • Venere Guest
  • Mature couple
  • France

6.8 Fair
  • February 2008
  • Venere Guest
  • Gay Couple
  • Belgium

8.2 Very Good
  • May 2006
  • Venere Guest
  • Heterosexual Couple
  • Switzerland

9.5 Outstanding!
  • November 2005
  • Venere Guest
  • Heterosexual Couple
  • Chile

8.8 Excellent
  • July 2005
  • Venere Guest
  • Group of friends
  • Spain

7.9 Good
  • February 2005
  • Venere Guest
  • Heterosexual Couple
  • Spain

8.7 Excellent
  • May 2008
  • Venere Guest
  • Group
  • Italy

6.7 Fair
  • March 2008
  • Venere Guest
  • Group
  • Italy

9.1 Wonderful!
  • June 2007
  • Venere Guest
  • Group
  • Italy

8.5 Excellent
  • August 2006
  • Venere Guest
  • Group
  • Italy

7.5 Good
  • January 2006
  • Venere Guest
  • Family Group
  • Italy

Petit Palace Puerta del Sol Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Petit Palace Puerta del Sol offers 64 guest rooms for your family-friendly holiday. Rooms open onto balconies. Business travelers visiting the Puerta del Sol area will have access to free wireless high-speed Internet access as well as complimentary newspapers and safes.

Private bathrooms are outfitted with hair dryers and complimentary toiletries. Additional guest comforts include minibars, soundproofing and air conditioning.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Soundproof rooms
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Wireless Internet access
  • Terrace/Balcony

Distances from Hotel Petit Palace Puerta del Sol

Puerta del Sol - 0.1 km / 0.1 mi
Joy Madrid - 0.1 km / 0.1 mi
El Oso y el Madrono - 0.1 km / 0.1 mi
Convent de las Descalzas Reales - 0.2 km / 0.1 mi
Plaza Mayor - 0.3 km / 0.2 mi
Mosaic International Institute - 0.3 km / 0.2 mi
Teatro Caser Calderon de Madrid - 0.3 km / 0.2 mi
Plaza de Callao - 0.3 km / 0.2 mi
Mercado de San Miguel - 0.3 km / 0.2 mi
San Fernando Royal Academy of Fine Arts - 0.4 km / 0.2 mi
Plaza de Isabel II - 0.4 km / 0.3 mi
Monastery of Corpus Christi las Carboneras - 0.4 km / 0.3 mi
Santa Ana Square - 0.4 km / 0.3 mi
Royal Theatre - 0.5 km / 0.3 mi
Teatro Espanol - 0.5 km / 0.3 mi
The preferred airport for Petit Palace Puerta del Sol is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12.9 km / 8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Petit Palace Puerta del Sol

  • Shuttle service from and/or to the airport