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Hotel Petit Palace Embassy Serrano - Madrid

4 star Hotel Madrid

Calle de Serrano, 46 - Madrid

Price starting from 79 .00
Petit Palace Embassy Serrano is your exclusive 4-star hotel on the renowned calle Serrano street. Ideal for business or for a shopping break, this modern hotel in Madrid city center boasts a privileged location near the plaza de Colón square, the Paseo de la Castellana avenue, and some of Madrid's most important museums and landmarks.

The hotel is housed in a 19th-century building located in a chic neighborhood, surrounded by some of the city's most exclusive boutiques and designer shops. Thanks to the free bikes available, guests staying at Petit Palace Embassy Serrano will be able to discover the area and the beautiful Retiro park nearby. This hotel is a smoke-free property.

This city hotel offers outstanding features that make a great difference, including free use of an iPad® with Internet access in all rooms, and complimentary wired and wireless access in public areas. There is also the El Invernadero gourmet Mediterranean restaurant, with an area for business dinners for up to 10 guests. The café-bar serves delicious sophisticated snacks, also available in your room. Meetings and conferences can be held in the 2 conference rooms. Parents will appreciate the convenient on-site child care, available for a surcharge.

The Petit Palace Embassy Serrano Hotel is very well served by public transport, with the Serrano underground station and several bus lines are almost on the doorstep, although guests can simply walk to the National Library, the Archaeology Museum, the Prado Museum, the Reina Sofía Museum, and the Thyssen Museum. Discounted tickets for some of these museums and art galleries are available at the front desk along with special discounts to the nearby Reebok Sports Club.

Venere Guest Rating
Guest Rating 8.4 Very Good
Based on 23 hotel reviews © 2014

Great location we thought for tourist hop on hop off bus, quiet and in a lovely pa...

Venere Guest, Australia
Read Venere Reviews

Check Availability at Hotel Petit Palace Embassy Serrano

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Hotel Petit Palace Embassy Serrano

Breakfast is served each morning for a fee.

Hotel Facilities at Petit Palace Embassy Serrano

  • Bar
  • Restaurant/Dining
  • Snack bar
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Pets accepted
  • Entire property is non-smoking
  • Laundry room
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • City tour
  • Meeting Room
  • Conference room
  • Business Center
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: between 2 PM and midnight.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 11 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Petit Palace Embassy Serrano is also known as

Petit Palace Embassy Hotel
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid











Petit Palace Embassy Serrano Hotel reviews

4.6 Ordinary
  • April 2012
  • Venere Guest
  • Not Specified
  • Spain

Great location, terrible design. This is a great location for a visit to Madrid. But you have to wonder what the room designers were thinking. We loved having the laptop in the room, but they unnecessarily blocked access to one of the 2 windows with the desk for it. The bedside tables are so low, they are almost on the floor. The frosted glass wall between the bedroom and bathroom means that anyone turning on the bathroom light in the night basically lights up the bedroom also. The glass bathroom door has no door frame so it doesn't provide any privacy. There was black mold on most of the bathroom grout. Bathroom in general was worn and icky. Stains on the ORANGE bedroom chair. I had expected something nicer from the description. Would never stay here again.

8.7 Excellent
  • June 2011
  • Venere Guest
  • Family with young children
  • India

Hotel Petit Palace is a very nice chain of Hotels in Spain. Well located and service par excellence. We have used this Hotels in Madrid, Barcelona. they give a 10% discount if you have stayed in any one of their Hotels. This Hotel is very good and staff very courteous. Good Choice to be in.

6.0 Fair
  • August 2009
  • Venere Guest
  • Family with older children
  • Hong Kong

They gave us 2 double rooms instead of the family room we'd requested, which was fine. The rooms were quite spacious and clean, and even though there was a great deal of construction going on on Calle Serrano, we couldn't hear any of the noise through or double-glazed windows. Again the High-Tech hotel failed to live up to its name as the Wifi didn't work. The staff did try to help, though. Good location, decent facilities, would stay here again.

8.8 Excellent
  • July 2009
  • Venere Guest
  • Young couple
  • Colombia

Madrid es una ciudad encantadora y ustedes con su servicio la convierten en soñadora y fantastica,gracias por sus atenciones. E.Arango.

8.8 Excellent
  • January 2009
  • Venere Guest
  • Family with young children
  • Senegal

The room was very clean. and the structure of the room was very fun. One queen bed is on base floor and two single beds are on upstairs. the hotel is near the subway station (within 3minutes walk). and we can go to the prado museum by walk (about 15-20min). the only thing we are disappointed is we could not obtain the discounted tickets for the Warner Park at the reception desk. Nevertheless, our reservation summary of this hotel has informed that we can buy the discounted tickets for the Warner Park at the reception desk .

9.0 Wonderful!
  • July 2006
  • Venere Guest
  • Single traveller
  • Germany

Great place to stay, nice located in shopping area and close to some business parts. Room is spacious and well equipped. Internet and lap top facility, which is great! Nice and friendly staff!

10 Outstanding!
  • July 2005
  • Venere Guest
  • Not Specified
  • Bangladesh

We absolutely loved our stay at the petit palace embassy. It is a great hotel and the hotel staff went out of their way to help us. The rooms are very modern and it was cool to have a laptop in the room with free access to the internet as well as free minibar. The location is great a well as it is situated in a very posh neighbourhood with all the chic stores within a few yards of the hotel.

9.4 Outstanding!
  • July 2014
  • Venere Guest
  • Young couple
  • Chile

9.9 Outstanding!
  • September 2010
  • Venere Guest
  • Family with older children
  • USA

7.5 Good
  • August 2009
  • Venere Guest
  • Young couple
  • USA

8.2 Very Good
  • May 2008
  • Venere Guest
  • Single traveller
  • USA

7.6 Good
  • April 2007
  • Venere Guest
  • Mature couple
  • Spain

8.3 Very Good
  • October 2006
  • Venere Guest
  • Mature couple
  • Andorra

8.6 Excellent
  • March 2006
  • Venere Guest
  • Heterosexual Couple
  • ES

9.4 Outstanding!
  • November 2005
  • Venere Guest
  • Single corporate traveller
  • Belgium

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Reviews in other languages
8.4 Very Good
  • November 2010
  • Venere Guest
  • Mature couple
  • Venezuela

9.1 Wonderful!
  • July 2010
  • Venere Guest
  • Family with young children
  • Mexico

9.8 Outstanding!
  • April 2010
  • Venere Guest
  • Not Specified
  • Ecuador

8.0 Very Good
  • April 2010
  • Venere Guest
  • Young couple
  • Spain

5.5 Ordinary
  • January 2012
  • Venere Guest
  • Family with older children
  • Italy

9.2 Wonderful!
  • October 2006
  • Venere Guest
  • Single traveller
  • Italy

9.2 Wonderful!
  • December 2005
  • Venere Guest
  • Single leisure traveller
  • Italy

Petit Palace Embassy Serrano Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Petit Palace Embassy Serrano, offering 76 guest rooms with designer toiletries and climate control. Guests can kick back at the end of a busy day and enjoy 23-inch LCD televisions with satellite channels. Business travelers will have access to free wired and wireless high-speed Internet access as well as desks and complimentary newspapers during their Salamanca visit.

Individual décor and furnishings make each stay a unique experience. Private bathrooms are outfitted with hair dryers. Additional guest comforts include minibars, soundproofing and blackout drapes/curtains.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Mini bar
  • Soundproof rooms
  • Ironing facilities on request
  • Hairdryer in each room
  • Desk
  • Individually controlled air conditioning
  • LCD flat screen TV
  • Safe
  • Satellite TV
  • High speed Internet access
  • Wireless Internet access

Distances from Hotel Petit Palace Embassy Serrano

La Caixa Foundation - 0.2 km / 0.1 mi
Plaza de Colon - 0.3 km / 0.2 mi
Teatro Fernan Gomez - 0.3 km / 0.2 mi
Madrid Wax Museum - 0.4 km / 0.2 mi
National Archaeological Museum of Spain - 0.4 km / 0.3 mi
National Library - 0.4 km / 0.3 mi
ABC Serrano - 0.6 km / 0.4 mi
Museum of Public Art - 0.6 km / 0.4 mi
Galeria Moriarty - 0.6 km / 0.4 mi
Antonio Machon Gallery - 0.7 km / 0.4 mi
Fundacion Juan March - 0.7 km / 0.5 mi
Cristobal Benitez Arte Africano - 0.7 km / 0.5 mi
Puerta de Alcala - 0.8 km / 0.5 mi
Annta Gallery - 0.8 km / 0.5 mi
U.S. Embassy - 0.9 km / 0.6 mi
The preferred airport for Petit Palace Embassy Serrano is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11.1 km / 6.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.