Eurostars Hacienda Vista Real Hotel - Playa del Carmen
Paseo Chichen Itza Retorno 3 Playacar Riviera Maya - Playa del Carmen1-877-662-6988
Eurostars Hacienda Vista Real Hotel offers hotel accommodation in the Playacar area.
Unwind with some laps as this hotel features an outdoor pool. There is also a poolside bar and a bar/lounge so guests can sip a refreshing drink by the pool or indoors. Wake up to a nice breakfast or enjoy a spot of lunch at this 3 Playa del Carmen hotel as it has its own restaurant.
Multilingual staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance. Guests can make use of the free Wi-Fi. Other amenities include dry cleaning/laundry and a garden.
The staff was welcoming but the room had serious issues: the fridge was really dir...Venere Guest, Canada
Check Availability at Eurostars Hacienda Vista Real Hotel
Breakfast at Eurostars Hacienda Vista Real Hotel
A free continental breakfast is served each morning.
- Pool bar
- Laundry service
- Room service - limited hour
- Multilingual staff
- City tour
- Front desk - 24 hour
- Internet/Email services
- Outdoor swimming pool
- Free parking
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Check-in: after 3 PM.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Dining venue
Eurostars Hacienda Vista Real Hotel reviews
- January 2015
- Venere Guest
The staff was welcoming but the room had serious issues: the fridge was really dirty, we asked to be cleaned an no one came or did it. The room looked old, the smell was like an old place that is not cleaned properly, the beds are done every day but they are not made in a good way, like if someone did it in a rush. One day they forgot to leave towels for us, so we had to use our beach towels. The bed/pillows were not confortable at all!!! The swimming pool was extremely cold so we were not able to use it not even a single day. There's a bar in the pool, but it was closed all the time. It would have been nice to have some music in the pool for some ambiance. The only good thing about this hotel was breakfast and the staff working at the restaurant was very nice!!!
- September 2013
- Venere Guest
We were at the hotel Vista Real for 4 nights, my husband and I and my parents. The hotel has beautiful architecture and truly meshes with the natural surroundings, making you feel like you are in a mixture of an old hacienda and a mayan village, and the staff is very friendly. HOWEVER, there are a number of things that need mayor improvement and LACK OF CLEANLINESS overall and HORRIBLE FOOD AT THE BREAKFAST BUFFET are the two most important items, plus SAFETY ISSUES REGARDING DARK AND WET hallways, ramps and exterior access areas. Our rooms were not clean before we arrived, with spiders and spider webs in corners of the kitchen area and bathrooms and used plastic wrappers (from food) left on the floor. Our towels were changed and our beds made daily, but nothing was ever cleaned beyond that, which was very disappointing. Rain water dripped into our dining area every day because the wooden doors would not close, leaving a gap to the outside balcony. We were afraid insects and other animals would come into the rooms, plus the water on the floor was a hazard for slipping and falling down. We fortunately did not fall by placing towels there every day to ensure we wouldn't slip again. The windows in the hallways, which have ramps instead of stairs, were constantly leaking from the rain water, causing the water accumulate in the landings and run down the ramps. We also had a water leak in the "main bathroom" right above the toilet and got our heads dripped upon. The walkways of the hotel are open to the elements, very dark both day and night. This is NOT a 5-star hotel nor is it safe for elderly people with limited mobility.
- March 2013
- Venere Guest
- United Kingdom
Lovely hotel. Really great value for money. Really nice big airy and cool rooms. Staff are so attentive and nice.
Eurostars Hacienda Vista Real Hotel reviews by TripAdvisor
Eurostars Hacienda Vista Real Hotel offers 77 guest rooms with climate control. Guests can unwind at the end of a long day and enjoy 38-inch TVs with satellite channels. Corporate travelers visiting the Playa del Carmen area will benefit from free wireless high-speed Internet access as well as safes. A good night's sleep in supportive pillowtop mattresses with premium bedding will have visitors waking up refreshed and well-rested throughout their holiday or business trip.
Private bathrooms are outfitted with showers. Complimentary bottled water and hair dryers are supplied in each room to facilitate basic travel needs. Additional comforts include air conditioning.
- Air conditioning
- Baby cots/cribs available
- Hairdryer in each room
- Satellite TV
- Individually controlled air conditioning
- Wireless Internet access
Distances from Eurostars Hacienda Vista Real HotelPlayacar Golf Club - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 1.3 km / 0.8 mi
Yucatek Divers - 1.5 km / 0.9 mi
Central Square - 1.8 km / 1.1 mi
Playa del Carmen Main Beach - 1.9 km / 1.2 mi
Nuestra Senora del Carmen Catholic Church - 2 km / 1.3 mi
Quinta Alegria - 2.3 km / 1.4 mi
Pier Navega - 2.5 km / 1.5 mi
Mamitas Beach Club - 2.8 km / 1.8 mi
Coco Beach - 3.6 km / 2.2 mi
Plaza Las Americas - 3.9 km / 2.4 mi
Guadalupe Church - 4.2 km / 2.6 mi
Xplor Theme Park - 4.6 km / 2.9 mi
Xcaret Eco Theme Park - 5.2 km / 3.3 mi
Xcaret Water Park - 5.4 km / 3.3 mi
The closest major airports to Eurostars Hacienda Vista Real Hotel are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.9 km / 12.4 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 52.2 km / 32.4 mi
The preferred airport for Eurostars Hacienda Vista Real Hotel is Cancun, Quintana Roo (CUN-Cancun Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometer.
Transportation services Eurostars Hacienda Vista Real Hotel
- Free parking