Hotel Eurostars Toscana - Lucca

Only onw defect: no wifi in the room

This was a great hotel for the price! We had previously stayed within the walls of Lucca and it was a nice quiet pace to stay at your hotel outside the walls. The breakfast in the morning was wonderful - more than we expected. We would certainly recommend you to our friends. Thank you from Canada!

The wc was dirty. The staff gave us a discount for that. Very close to the motorway but not enoght close to the city center for to go there walking.

GOOOD!!

This hotel met my standard. For holiday

The restaurant had been not managing by the Hotel. poor service and NO espresso (at automatic machine, only) at the breakfast.

The hotel's bar opens only at night, i've had to receive a person and it was difficult, we had to go outside of the hotel to have a coffe at eleven o colc a.m.

It's easy to see the hotel. It's not easy to get there, but when the code is broken, it's a no problems any more. It’s a nice walk to the old town if you don't use the highway but the parallel road.

Pulizia delle camere scadente, la poltrona era impraticabile (tutta macchiata!!!);

Terzo anno di fila che alloggio in questo albergo, ottima qualità ad un buon prezzo! Non è in centro città ma è comodo per chi arriva in auto, dal momento che è proprio all'uscita dell'autostrada.

Wifi was not working and anyway had to be paid. Internet is a service a TV and should be free.

This is a business oriented hotel. We stayed on a weekend and had a very very good rate. The only (small) complaint was an inexperienced waiter in the dining room. But the dinner was excellant, as was breakfast! Not typical hotel food.

A very nice place where to stay.

La television de la habitación es demasiado elemental para el nivel del hotel, y la falta de mando a distancia es injustificable. Por la mañana, en el desayuno la reposición de algunos alimentos era deficiente

Chambre et salle de bains spatieuses, décoration agréable, très bonne literie, petit déjeuner copieux et varié. Seul l'environnement de l'hotel laisse à désirer (zone industrielle et commerciale). Un bon hotel d'étape, mais pas de séjour.

A short walk from the wonderful town of Lucca and an ideal place to spend a couple of nights without breaking the bank. The hotel is more of a high end Motel and its position close to the highway might put some off but did not spoil our enjoyment or sleep.

Overall better than I expected on the basis of the prices of other hotels in the area. The location is excellent for access to the motorway but less convenient for Lucca town (beautiful, by the way). The restaurant provided a very good evening meal at a reasonable price. Buffet breakfast was good/satisfactory (the cooked items weren't very appealing). Despite the heating being turned off in the bedrooms, they were still a bit too warm (beginning of April, chilly outside).

We spent one night in a double room and arrived by car. The directions for getting from the highway exit to the hotel should be clarified. Due to one-way streets, we had to go around several blocks in order to get to the front entrance of the hotel. There was a fair amount of noise from other rooms at certain times. In general, hwr, the hotel was truly an excellent value for the money.

We stayed 2nights. The room was exactly like the photo and we were offered a 3-bed room when the girl saw our son. The nyon light on top of the hotel was not very obvious and the hotel is at the cross road coming out of the high way. Need to pay attention to find it. Breakfast was good besides the coffee machine was really making disgusting coffee. Better as the service staff your coffee.

It's a good hotel for location, services, fit to spend a good time with own lover. You can also enjoy a wide breakfast in the total respect of privacy. We have spent five faboulous days, but we'd have liked to stay much longer!!!

Wonderful hotel , nice welcoming and wonderful breakfast !!

The hotel is located quite a distance from the old town of Lucca and public transport is not readily available. The breakfast was good. Overall good value for money. Interaction with desk staff was excellent.

I didn't realize it was so far out of town. If I return to Lucca, I'd look for something inside the walls.

Very friendly staff

Clean and nice hotel. Often disposable good prices. All people very kind. Quite close to lucca's medioeval wall promenade and to the centre.

A good quality hotel representing good value for money. Clean and modern room, friendly and helpful staff.

We stayed there for 2 nights in august 2008 with the goal to visit Lucca and surroundings. Great price-quality this hotel was (we paid 70 euro per night and the price in the room indicated 250 euro which indeed didn't surprise me that much). The only slightly negative point was that for one night we had noisy neighbours but that's hardly the fault of the hotel. In our room (nr 109) there was no noise from the street. Also the airconditioning was very quiet and could be operated as you like. The hotel parking was for free and we rented bikes (10€/day) cheaper than we could in the city. Lucca is only a 15 minutes' walk away. I would strongly recommend this hotel.

The hotel is perfect as a stopover or business hotel. Staff were very helpful at all times. Rooms were not the biggest i've stayed in and anymore than 2 nights would have got claustraphobic but very good location for seeing Lucca. Hotel does not have room service or wireless internet in the rooms. These would have been useful and are standard in most hotels. Overall a pleasant stay and as described on the website. I would recommend this to anyone needing a stopover in Lucca.

Excellent place to stay nearby Lucca. You do not have problems to reach the town by foot, but could be better to have a car if you wish to visit Lucca in the night, just for your security. The hotel is clean and confortable. There is a Mc donald in front of it and a Irish pub 5 minute walk. It worth the prize.

Excellent facility with very pleasant employees and a good breakfast. The only drawback was in getting to the hotel. Although you could see it from the main road it was difficult to navigate the maze of traffic circles to reach it.

The hotel was very close to Lucca, it was right off the highway which we knew about, but it was next door to some horrible abandoned, bright yellow building, which made the hotel look depressing upon first arrival. Other than that all was great!

I suggest to put signs on the street where the guest should turn to come to the hotel. It's a little bit complicated and I came only with the help of GPS. Even I was confused to return to the hotel by car from the Mac Donalds that is just over the small street. All the rest is excellent.

We stayed for just one night and the hotel was pretty good. it's very close to the highway, but a little bit hard to find, it needs better signs along the road. The room wasn't that big, but very nice and confortable, probably the best bed ever found in any hotel, with good pillows. The bathroom was tiny but clean. I loved the wooden floor instead of the usual moquette which is usually rather dirty in other hotels. The staff were absolutely good and nice, and the waitresses one the floor very smiling and kind. The breakfast was really good, we asked for a cappuccino and we had it in a few minutes. The cakes were absolutely great. You have to drive to reach the town center, but it's worth the stay. Siamo rimasti solo una notte e l'hotel era molto buono. E' molto vicino all'uscita dell'autostrada, ma è un po' difficile da trovare e avrebbe bisogno di più segnalazioni lungo la strada. La camera non era grandissima, ma cartina e confortevole, probabilmente aveva uno dei migliori letti e cuscini mai trovati in un hotel. Il bagno era piccolo ma pulito. Ci è piaciuto il pavimento in parquet invece della solita moquette che è anti-igienica. Lo staff è stato gentile e simpatico, le cameriere ai piani molto gentili e sorridenti. La colazione era eccellente, abbiamo chiesto dei cappuccini e ce li hanno portati nel giro di pochi minuti, e le paste erano buonissime. Per raggiungere il centro città conviene prendere l'auto, ma vale la pena soggiornare in questo hotel.

The lady behind the reception desk (Christina) was very helpful and nice. The quality of the food at the hotel could be use some improvement, but overall it was good. I would definitely return there.

Very polite people and disponibility to clients.

The hotel would be ideal if it was closer to town. Otherwise excellent hotel

Nice hotel ,the walk to the center of lucca takes only 10 to 15 mn .

Excellent price for value, business class economy rates. Very smart rooms, clean ultra modern bathrooms, excellent breakfast with scrambled egg and bacon. The girl at reception advised us on a brilliant restaurant around the corner. Not close enough to Lucca to walk, used the car. Only negatives were that there were no blankets in the room, and it was a coolish night at the begining of autumn, too tired to ask for one. Also on the ground floor, didn't realise people were passing the window, almost too late.

Although not within the walls of Lucca's historic center, the Eurostars Toscana was very conveniently located only about a 5 minute drive away. The hotel didn't look like much from the outside, but it was very modern and hip inside. The rooms were clean, w/a trendy modern decor, a decent size, and very quiet. The hotel had free parking, friendly & English-speaking staff, and was right next to the highway ramp, which made it convenient when we had to drive back to the Pisa airport the next day.

Cet hôtel est très "tendance" : il plaira sans doute aux jeunes, mais les personnes de plus de cinquante ans peuvent le trouver un peu froid dans la décoration. Son grand défaut est d'être très mal indiqué, surtout si l'on arrive la nuit.Il est aussi situé près de l'autoroute, mais les chambres sont correctement isolées. Le parking est gratuit : on vous prête même des vélos pour aller dans le centre ville. En définitive, je conseille cet établissement pour les clients qui aiment le design, le bois,le "clean". Il manque seulement la poésie.....

The hotel is comfortable and modern and is 15 mins walk from the walls of Lucca.

Preiswertes, neues,sehr sauberes Hotel, eigener Parkplatz gratis zur Verfügung, Empfang sehr freundlich. Direkt neben der Autobahnausfahrt gelegen, doch sind die Zimmer dank schallisolierten Fenstern ruhig. Schöne Zimmer, nicht sehr gross, angenehmes Design und Atmosphäre in den übrigen Räumen. Reiches Frühstücksbuffet. Zu Fuss ist es nur ca. 5 Min. bis zur Stadtmauer von Lucca (Quartiersstrasse in Neugestaltung) und nur 10 -15 Min. ins Stadzentrum (zum grossen Teil Fussgängerzone). Geeignet für Durchreisende (ein feines Nachtessen im Stadtzentrum bringt Abwechslung) oder auch als Ausgangspunkt zum Erkunden der näheren Umgebung (Pisa, Küste)mit dem Auto, wenn keine Ansprüche an Umgebung und Aussicht vorliegen.

Very very ackward to access, went for culture got Mcdonald's drive through for a view, IKEA room, Good acess to main roads and walled city.

My overall stay was really good.The only negative point was the breakfast.It was poor,at least the coffee could be served by the personnel and not from the coffee machine.We are in Italy not in France.

This hotel is conveniently located, although somewhat difficult to find. It similar to moderately priced chains in the USA, but with a European feel; good value off-season. Excellent parking, typical continental style buffet breakfast that is adequate, comfortable rooms with larger than average bathrooms. The staff was very helpful and spoke good English. Wireless internet access carries a charge. Nice place to stay, our experience was positive, would definitely stay here again.

Rooms need to have tea and coffee making facilities and a better seating area to relax away from the room to read etc. All Hotel staff were really helpful and friendly and spoke excellent English. It was a short walk into the old walled town & station (10 mins) and right on the Autostrada for access to other parts of Tuscany by car.

The hotel was localted near the road, so it was very noisy. You have to be afortunated if not go to the autoroad when trying to arrive at the hotel. Breakfast was not very complet and coffe was cold.

Breakfast was a disappointment. The variety was average but in particular I would comment on the service - the breakfast hour finished at 10.30 during the week - At 9.45 staff had already begun setting up lunch and as a result a very unwelcoming atmosphere was I feel created. The staff did bring additional items if requested and language may have been an issue but to arrive at 10am and have to remove lunch glasses etc from a table to sit down was not what I expected -or those who arrived after me! Onthe last morning of our stay we had no glasses or cups and 2 plates for a dining room of 10 people! Reception staff very helpful. Location was fine once the road system was negotiated - this was not clear from the directions. Very convenient for travel to Lucca and other areas.

THE HOTEL IS VERY VERY NICE, MODERN, COMFORTABLE AND THE EMPLOYEES ARE VERY COMPETENT. TO VISIT LUCCA THE HOTEL IS OK BECAUSE IS NEAR DOWNTOWN IN THREE MINUTS BY CAR OR 10 MINUTS WALK. GENERALLY MY EXPERIENCE AT EUROSTARS TOSCANA IS OK.

Very difficult to find as insufficiently signposted and not even known to local residents due to recent change of name of the hotel.

Staff were very helpfull. Tasty breakfast, good variety and strong! coffee

Most of the fitness facilities didn't work. Most of the staff was unable to understand english.Breakfast was poor. Positiv: free drinks in the room, very tidy rooms and very good bathrooms.

Muy buen trato personal, gente amable, competente y servicial. Hotel moderno con buenas instalaciones. Atención a la señalización llegando con vehiculo propio, no hay letreros a pie de calle, pero tienen un buen anuncio en lo alto del hotel. En mi proxima visita desde luego será la primera referencia. Se trata de un buen lugar de descanso en un viaje en coche Barcelona Roma (1000 km. de Bcn y 400 de Roma), entre Florencia y Pisa. Ciudad muy interesante para descubrir (antiguedades, excelentes restaurantes, interesente ciudad vieja, muy buen ambiente en general).

Extremely clean hotel a real pleasure to be in when you coming back after spending day out, absolutely best breakfast we had in Italy which is included in price. Downsides: it is not very easy to reach by public tranportation. Hotel bus can only take 50 people at a time so don't expect to get to the centre of the city with it every day. Alternatives to get out: Taxi(just keep your hand up on the street and they will stop) approximately 12 Euros to the nearest subway station (not bad if you have 3-4 people going), or bus 1 Euro to the same place. Bus is good to come back at night after 20:00. Remember whatever you take during peak hours will get stuck in traffic. Second issue is that there is no place where you can buy food at night. Restorant is closed and you in the middle of industrial area. Make sure your stomac is not empty on the way to the hotel. And friendly hint for everyone:do not hire taxi at the airport, they will try to nail you for 60-70 euros at least. Go to Termini station by train(9.50 Euros) and from the front square at Termini get regular taxi approximately 20 Euros to the hotel. When you walking to the square ignore annoing people offering "help".

Très satisfaits de l'accueil, de la chambre spacieuse Sanitaires, placard très propres. ambiance feutrée

Système de localisation de l'hôtel trop succint,nous avons mis plusieurs minutes à le localiser. Il serait si simple d'indiquer qu'en venant de Genova il faut sortir à Lucca Ouest et suivre la direction Lucca Est y prendre le rond-point sur la gauche, l'hôtel se situe juste derrière le Mac Donald.

Excepto un par de italianos antipáticos del servicio, el resto estuvo genial, el hotel muy bien situado para acceder a autopistas y el resto de la gente muy amable. Relación calidad precio: buena. además tuvieron mucha paciencia con un bebe revoltoso como el mío.

Ottimo rapporto qualità prezzo. l'hotel e molto carino camere curate, pulitissimo e dispone di tutto, c'è anche una mini-palestra con bagno turco, sauna cyclette, tappeto, etc. uso gratuito. Colazione abbondante al buffet. situato proprio all'uscita dell'autostrada, attenzione perchè porta solo la scritta hotel come tabella e non Eurostar toscana, e davanti la porta ac hotel perchè prima era di questa catena, quindi si ci può confondere. Ve lo consiglio vivamente, soprattutto se riuscite ad averlo a 59,00 euro come ho fatto io.

The quality vs. price was excellent because of a promotional offer. Anyway the hotel is a high level one, normally expensive.

Dovrebbe migliorare la professionalità del personale... nonostante la bassa stagione.

The hotel offered an excellent quality/price ratio and fulfilled our expectations. Employees were extremely kind and competent. Rooms were new, well furnished, clean and quiet, althuogh suites for couples with children were not avalivable. Complimentary breakfast, minibar, and satellite tv were a plus. The hotel is convenient if travelling by car, with easy access from highways and lot of parking space, but (although quite near Lucca)not in walking distance (at least with children). Only negatives: the immediate surroundings are poor and the hotel is poorly signalled and hard to find on arrival.

Ottimo hotel personale qualificato e simpatico, ristorante ottimo. Da provare se andate a Lucca!

Very close to the autostrada there was considerable traffic noise. Good for those who drive but bad for train travelers as it was a good 1000m to the train station.

The hotel is very nice but about a km from the city wall; the map on the site showed the hotel close to the wall. The walk to the city is not very pleasant.

Hard to find, need to have a better map, how to get there from the Autosrada.

Très bel hôtel moderne (ne fait pas très Européen) situé juste à côté d'un MacDonalds (pour les Canadiens qui ont l'estomac un peu sur le décalage horaire, un Big Mac permet de rebalancer les abus de vin et de pâtes). Les chambres sont très belles et modernes. La salle de bain 5 étoiles. Le restaurant vraiment classe. Seul point à noter, Lucca historique est vraiement ce qu'il y a à visiter et l'hôtel se situe à environ 15 minutes à pieds, mais ce n'est qu'un léger inconvénient et qu'est-ce que 15 minutes de marche en Italie???

When we arrived (5pm)the rooms were not yet ready! The way in which this problem was solved by the receptionist was not very professional. Furthermore, the receptionist's grasp of English was very poor. The rooms, however, were good and the breakfast was excellent!

I think there is a really good relationship between price and quality. The only comment I have is that we booked a triple room, but we got a double with an extra bed. Therefore the room was a bit small. But we enjoyed our overall stay at this hotel.

Location was very bad indicated in the map. Overall I was content with my stay in this hotel.

At no time were we told that breakfast was included in the price. none of the hotel facilities were explained to us. we will never stay in an A.C hotel again.

The hotel room was better than expected, clean, modern and quiet, free bottled water and exercise equipment was an unexpected bonus. The free breakfast was to my taste horrible, the ham and coffee was tasteless and of low quality but the worse was the useless breakfast staff that were unhelpful to the extreme plus sour faced. I would have fired the lot, it would have made my morning.

As a party of eight including 4 children we found the hotel and accommodation to be of a high standard. We had an evening meal in the hotel which was competatively priced and the staff were happy to accommodate the children's requests. Whilst the hotel is located on the outskirts of Lucca if you're travelling by car this shouldn't be too much of a problem and I would think that this is reflected in the price. If this hotel was central Lucca it would undoubtably be more expensive. I would have no hesitation in using the hotel again.

This hotel is ideal to stay during your visit to Lucca. Just outside the town, a 15 min. walk, it is a supprise to find this designhotel with fitness and sauna. We had a very pleasant stay!

1) The one-way systems around the Hotel are complicated. Better maps would help. 2) We wanted to shorten the length of our stay after we arrived and found that they/we could not get intouch with with you to discuss details. 3) I do not like to be described as a hetrosexual couple. You should have a classification for Married Husband and wife after all we are in the majority

It was a nice hotel but they must be more carreful to details, like breakfast and cleanlinnes of rooms.

To noisly because near from the hyway to far from town center difficult to find not recommanded if you stay in lucca

The only problem is the location: in the map it seem's near the storical centre of the city instead of very long fron there.

Die Lage des Hotels ist in den Lageplänen des Hotels und Venere sehr unterschiedlich und unklar angegeben. Ansonsten ein sehr komfortables Hotel (auch wenn die Zimmer bei offenem Fenster sehr laut sind) mit freundlichem Personal an der Rezeption und beim Frühstück; wobei Letzteres aber besser Englisch sprechen sollte (Deutsch wird sowieso nicht gesprochen). Das Frühstücksbüffet ist hervorragend! Der Fußweg in die Stadt dauert zwar etwa 15 Minuten, dafür bleibt einem die Parkplatzsuche in Lucca aber erspart. Gerne buchen wir wieder hier!

This place is ideally situated for a short over night stay next to Lucca. We were there for the Puccini festival in Viarregio a little way down the road, the hotel staff were greaat and suggested a route for us to avoid the traffic, great. Not a place to go for a quaint italian feel, but highly competent staff in a modern hotel. I would recommend this place and would stay agin if I was in the area.

The hotel and room were very modern and beautiful. The hotel is not located in a real nice area and was a bit of a hike into town, but it was very nice and there is a supermarket located very nearby which allowed us to buy picnic supplies for lunch the next day.

A brand new hotel, great facility. Two issues to be aware of: 1) the hotel is not close to the historic district and 2) the hotel is located right next to the AutoStrada, so I thought there was a great deal of traffic noise. Very clean and a good rate, nice breakfast in the morning. Would only recommend if you have a car, there is nothing else around this hotel, in a some what run down area.

Great hotel. will definitely use this chain again when in Europe.

Room was compact but very comfortable; great bed. Rooms and public areas very well-appointed. Complimentary drinks and snacks in the lobby and water on every floor were a real convenience. However, don't expect any local charm. This is essentially a modern business hotel that happens to be located in Lucca. Note also that the map is a bit deceptive, as the hotel is not right next to the city walls, but rather just off the freeway exit for Lucca (not within walking distance of the center). We could hear freeway noise from our room, so if this is a problem request a room on the other side of the building.

The rooms are beautiful and the service from the front desk staff was excellent. We had special requests which they bent over backwards to help with. Although the immediate area is not great, it is a short walk to the city centre, so location overall is good. We would stay here again!