Hotel Eurostars Cristal Palace - Barcelona

Excellent location for visiting the city. First room given us with no view, not acceptable, got second day an excellent room with large view on an inside garden. Need to ask for this second type of rooms when reserving ( something like "premium"?).

Great, great location. Got a room with a street view after agreeing to wait for check-in an hour. Hotel was in very good condition and had a very pleasant stay. My wife says the bath gel was great. Appreciated two computers for use in the lobby.

La tariffa è stata veramente conveniente per 3 notti euro 287 senza colazione solo che in realtà la camera era una singola uso doppia con letto matrimoniale comoda ma piccolina e comunque va bene lo stesso per pochi giorni, il bagno pulito, nel complesso voto 7. l'albergo ha un ottima posizione,molto centrale vicino le vie dello shopping e poi vicino ci sono numerosi bar dove poter fare colazione a prezzi modici.

Great location; many restaurants to choose from, and Metro station nearby. Breakfast at hotel is expensive, so eat outside in the neighborhood. Don't miss the great Gaudi architecture in this most interesting city of Barcelona.

The room was not a king bed room, when i asked they offered me a smoke story king bed one.I kept the non smoking one.The welcoming was cold and not kind.they didn't make easy to accumulate star alliance frequent flyers points.they unexpectedly charged us for breakfasts.On the venere confirmation (I showed them) was not mention the not included breakfast and the brochure we found in our room was positively mentioned as included.This surprise helped to consolidate the bad impression and to ruin the departure.

Typical 3-4 star european hotel with good location to cover most of the touristic places, shopping and eating as well. Nice and clean room, although service quality vs. price is quite high...

The hotel it's in a good location and the quality vs price it's nice

We enjoyed the hotel very much, the location was excellent and the staff very helpful and friendly.

Excellent location and good value for money

We were 2 female friends staying for a long weekend and had a fab time. We decided to spend a bit extra and have a decent hotel and this was just that. The breakfast was excellent but not included in the price. There were no tea/coffee making facilities in the room which was a pity. The city was great and I would reccomend both that and the hotel.

VERY GOOD HOTEL. CLOSE TO GOTHIC QUARTER AND TRANSPORT LINKS. ELEGANT, SPACIOUS ROOM. NO STREET NOISE AND NO NOISE FROM OTHER PATRONS! WILL DEFINITELY CHOOSE THIS HOTEL AGAIN.

Price is expensive, but Hotel location is very convenient as it is in the center. Can visit the city by foot. Very close to the metro station as well. Lots of cafe oustide to take the breakfast. I do recommend the hotel.

As a family with 2 teenage boys, we booked 2 rooms and we were all very impressed with the hotel. I had already booked another hotel on a different website as I couldn't find it on the 'Venere' website, however at the last minute I discovered that my reservation had never been confirmed. I then went back to 'Venere' as I had previously used the website and selected this hotel. I found the reviews very usefull and always check them out before booking. The hotel was in a perfect location, probably a bit more expensive than I would have originally chosen, however it was worth it and I would definitely go there again, and also recommend it to anyone else staying in Barcelona. Breakfast was not included but that suited us so we didn't have any meals in the hotel, the menu looked very good though and prices seemed ok. We would have been happy to eat there if we were staying longer. The staff were very friendly and very helpful with advice for getting around town. I think I will stick with 'Venere' the next time I'm booking rather than chance another website, even if it is a bit cheaper.

Absolutely great hotel and location with good price!!!

Room was very clean and spacious. Hotel staff were professional and unobtrusive. The location of the hotel is excellent, within easy walking distance of all central Barcelona's sights. The only factor that would prevent us from recommending this hotel would be the lack of sound proofing in the rooms. We were frequently woken by noises from the road outside and neighbouring rooms.

Well situated hotel for tourists purposes. Recommended hotel. I will surely come back to this hotel in my next stay in Barcelona.

Hotel Crystal Palace Barcelona exceeded my expectations over the four days we were there, it was very clean, spacious, comfortable, cool (with the aircon), and all of the staff were very helpful and kind, the position of the hotel is perfect, in a quiet street between two busy main roads the Rambla Catalunya & Passeig de Gracia quite close to sight seeing bus stop, and perhaps 20 min walk down the colourful la rambla or adjacent streets to the seafront, breakfast had a good choice of food and the restaurant which we eat in only once because of the closeness of tapas bars and other restaurants was great. The only down side that I can think of is that the bar closed at 22.45 each night, this did not bother us to much as we were shattered every night, but if you want a late drink then call in at one of the many street bars 2 min walk away. Best things to do in Barcelona - get a 2 day sight seeing bus ticket great value, visit the zoo, big and worth every penny, visit the aquarium, but don’t bother with the boat tour its boring, one final tip I read a recommendation for a restaurant called VIPS on this web site, something must have changed because that was easiestly the worst experience we had in Barcelona, bad service, rubbish menu, incorrect order, crapy and cold burgers when they finally arrived, and to top it off they tried to overcharge me, steer clear.

Location is amazing, you are right at Las Ramblas. Also, it is on a major shopping strip and we walked to the waterfront from the hotel. So really, the price cannot be beat considering you are in the middle of everything. The one thing that caught me off guard was that in the picture of the room on site, I thought that it was carpeted. To me, a bedroom with no carpeting lacks warmth and seems sterile. I did not like that one thing. Also, we ate in the restaurant once for dinner, not cheap, could not eat any of my food, it was absolutely disgusting. Ok, so two things. But otherwise, the staff was great, everything really was nice.

Buen hotel, con buen servicio y muy buena ubicacion. Muy centrico, zona tranquila y a unos minutos de las ramblas.

Very impressive hotel for its price range. I was searching for an affordable hotel in a central location for my hen party. This hotel seemed perfect on the websites and appeared to be a better class of hotel than I would've hoped to find for the money. We were very impressed when we arrived and it was even better than the websites indicated, the 10 of us had a very enjoyable 3 night stay. The location was a couple of streets from Placa Catalunya - so we did a combination of walking and taking taxis or the tourist bus to places further away. I would definately recommend this hotel.

Good location - few minute walk to Placa de Cataluna and Casa Batillo. Rather expensive breakfast and internet connection, though.

Everything was perfectly OK. The only hassle was the awfull smelling cleaning agent.

Sehr attraktive Lage, geräumige Suite, einwandfreier Service. Wir kommen gerne wieder.

A good hotel in a very good location. The relationship between price/quality is not the best.

Hotel delizioso, luminosissimo (finestre che occupano l'intera parete!), silenzioso (nonostante l'ubicazione centrale). Molto bello.

In meinen augen ist dies kein 4*-hotel eingang , bad , zimmer alles zusammen auf ca. 25 mq (zu klein) bei solch schlechtem stadtwasser sollte das hottel eine wasseraufbereitungsanlage betreiben oder mindestens zum zähne putzen geruchloses wasser in raumtemperetur bereit stellen mfg a.bleuler

The Cristal Palace is a lovely, small hotel which could not be better located. It is right in the center of Barcelona, easy walking distance to sights, shopping, and the gothic district. Staff was helpful and accomodating, and rooms clean and functional. We were in an upper level room facing the rear, and there was no problem with street noise. An excellent value.

Very nice hotel, very nice staff in a great location very easy to find - made it an enjoyable stay - the only downside was the extra charges for the car parking 15euros a night that i only found out about when checking out

No plug for electric razor working. I tried two different rooms, but in none it worked.

The walls are thin and I could hear people coughing and banging the wardrobe doors. However, this is offset by the excellent location. Just North of the Plaza de Catalunya, it's central location is excellent for everything you need to see Barcelona.

We had a very enjoyable stay in Barcelona and I would recommend the Cristal Palace. Our only problem was that on our arrival at the hotel we were told that they were not expecting us as our booking was for Dec not Oct as we had booked. This did not cause any problems as we had our confirmation of an October booking. The staff were very friendly and helpful.

My wife and I enjoyed our stay at the Crystal Palace. We liked its location which was with easy walking distance of everything we wanted to see. We would certainly stay there again.

Perfect.

Great location with passeig de gracia on one side and the Ramblas to the other. Rooms were slightly dissappointing in their size, we had a room with an adjoining door which meant we could hear conversations from our neighbours. All in all a very nice hotel which I would recommend

On arriving at the hotel i discovered that the air conditioning in my room was not working. On asking the front desk, they agreed that the air conditioning was not working, and to open the windows. I was not best pleased given that the hotel fronts a relatively busy (and noisy) road. The room was nice, but the uncaring service from the hotel staff adversely impacted the experience for me.

The two rooms allocated were extremely hot. No daylight or fresh air from window due to the location on inside of hotel. Asked to be moved on first two of four nights, but told no more rooms in hotel. Slept very badly and asked again on last day, were given two much lighter cooler rooms and slept well. If we had been allocated these rooms at the beginning we would have enjoyed our stay much more. The staff were not welcoming, but it probably was not a good time following the Madrid bombing. Breakfast was not included, but the price was as stated by Venere.com. I would return, if guaranteed better rooms. The location was perfect for sightseeing and the Metro.

Couldn't have asked for a more wonderful location. As far as European standards go, the room was the most spacious that we have stayed in to date.

There was a confusion over the price as I had thought the price quoted included breakfast. It was not pointed out to me when I checked in that breakfast would be extra.

Iwas charged for breakfast that was suppose to be in the price I had also sent them a e-mail asking about this but got no respond. The hotel was good and I would use again

The cheapest 4* hotel offer i could find in the ramblas area, Absolutely no problems with the hotel after they moved us from the twin room to the double room i had booked. Breakfast may seem expensive at 12 euro's per person, but try getting the same choice and quantity of hot and cold food in the city, there's more than enough to take you through to tapas at 4.30pm. Great location for all the sights, bars, restaurants and tour buses. Highly recommended - would use again

Apart from the noise level between rooms good value for money, well located

Good hotel, but not all the rooms have the same level at the same prices.

Hotel in a very good location and generally good. However, on arrival, gentleman at reception was not very friendly and more importantly despite having booked a double room for my wife and I, we were told that this was only a request and not an official booking, and we were put in a twin room with no alternatives. Furthermore this was explained to us rather abruptly.

Unfortunately a special surprise trip for my wife was ruined by the fact that my wallet was stolen on our only full day in Barcelona. The reception staff were more than helpful in arranging phone calls to Barclaycard and the Police also acting as interpreters. However, we have since learnt that the method of theft is a well known ruse by local criminals. It would have been advantageous if the hotel could have provided advice on such activities. A shame the spa bath did not work! The 24 hour expresso coffee advertised is available from a dispenser in the hall by the lifts and very small plastic cups are dispensed. Only two sachets of coffee are provided on arrival and there is no facility available for either milk or creamers.

My daughter and I enjoyed staying at the Cristal Palace. It was very clean, the staff was very helpful and the location was excellent. The prices quoted to us from the Internet corresponded with what we paid. I would stay there again.

Everything was fine apart from we had 3 single beds in a double room, there wasnt much room.

On arriving at the hotel I found it difficult to believe that it was only going to cost us €240 for two nights but it did!! The Cristal Palace is a modern, clean and comfortable hotel. The reception area is very spacious, marbled floors with an open planned lounge and bar to your left. The reception staff are most attentive and did not once question the validity of my booking (which has happened to me before when using these hotel sites). Lifts service all floors with complementary coffee machines on all floors (Lovely!). The room, whilst not huge was big enough. Again marbled floors throughout and the decor exactly as per the photo. The bathroom was spacious with all the usual luxuries that you would expect in a 4*hotel. In terms of the location this hotel is 100%. It is about a two minute walk to La Rablas via Placa Catulunya with all other sights within walkin distance. This hotel was just perfect! Will definatly go there again and will certainly book with venere.com

All in all the room's were fantastic (we stayed in the annex building in one of the Suite’s so I'm not sure what the rooms are like in the main part of the hotel) they were very spacious and all the staff we met were very friendly. This hotel was infact recommended to me by another hotel, which I have stopped in on several previous occasions, well, I'm afraid they've now lost my business to this one!! Two minutes walk to the main square at the top of La Ramblas, right next to local shops and bars I would think you’d be very lucky to find a more welcoming, relaxing and spacious hotel for the same price. Hope this helps.

Very clean hotel, room was good,hotel situated in very good location, if you facy a late drink at the bar this is not the place for you as it tends to close sooner than other hotel bars, but apart from that i would return to this hotel again and recommend it to other people

The Hotel was very central for everything. Bus from the airport to Catalunya square and then a 10 minute walk. The double room we were shown first was too small, moved to a twin which was better but no view outside so couldnt tell what the weather was like. Website intimated that breakfast was included but was not. We ate down the road at VIPS (good value). The cost on the website did not include tax which added a further 60+ euros to our bill. Not happy bout this but the Hotel standards are very good and is well situated in a pleasant central area. Costly but good.

The hotel is well position, clean and the food of qood quality. Female reception staff, professional and welcoming but not so the male staff. Porter was helpful.

A very good hotel, really close to the city center. The service is not as good as the hotel, the personnel is not really kind, and I believe that a 4 stars hotel should have a different way of treating guests...

Generally very good. Clean comfortable well equipped room in excellent, safe location close to many tourist attractions and Metro. My only complaint is concerning the breakfast charging scheme: 1) This is NOT included in the quoted Venere price, and was about 10.68 Euros per person per day including tax. 2) Even if you don't bother to have breakfast, on checkout, the reception desk appear to assume that you did, and will automatically charge you for it.

We found the hotel very good all round. the staff were very helpful and on our arrival we were offered a choice of two very good rooms. the rooms were not huge but spacious enough for the time we spent there. We also had the added bonus of a balcony oevr looking an inner courtyard. The hotel is in an excellent position, far enough away from the main Rambla not to be noisy but iwthin easy walking distance of all major sights, restaurants etc. We had a very enjoyable stay and felt that the Cristal Palace offered excellent value for money! We would stay there again very happily.

We got 2 rooms without windows.

It is a very good hotel, near by the Plaza Catalunya, with all the facilities. The rooms are small for two beds, but they are comfortable in the other senses.

Well located for City Centre. Accomodation was good and met our expectations. We would be happy to stay here again. Staff were very helpful.

A lovely hotel in a great location. very friendly staff.

I was given a room with jacuzzi and balcony. There was a problem with room safe. I was charged for the usage of reception safe. I could return to this hotel, but I'll also will shop around other alternatives.

Very nice hotel in central area of Barcelona, however, web-site stated a buffet breakfast which was not included in the price. The restaurant dinner was excellent and very good value.

Very nice hotel ideally located. roooms spotless, overall very good

Very good relationship between price/quality. Good location and roooms with whirlpool