Clarion Collection Hotel Principessa Isabella - Rome

Except from the very loud elevator that you can hear all night the hotel is brilliant

The reception of the hotel was very old. Breakfast was poor, without fresh fruit, bread toaster old. The last day the recepcionist gave us a bad explication about how to go to the airport because we took the subway and the bus for only 2,20 euros and he pretend to indicate that there was only one transport for 50 euros that finally he call for us. He pretend that if we take a taxi we pay too much.

Very good location, close to via veneto. excellent room, very good bathroom. the common areas are to be improved as yet.

When we got in i thought was a mess! But than we got in the rooms... is simply perfect! The are under reformation, but nothing disturb our stay!

The room was larger than expected, and the breakfast buffet quite good. There was some construction noise RIGHT outside the window, but these things pass. The cleanliness of the bathroom was the only negative point to note. It appears the cleaning staff can't reach the upper part of the walls, so the mold forms in that section

This was my first stay at the Hotel. But it has been recommended by my friends, who had stayed there before. very good service, excellent location, renovated rooms are very nice. Just one note: the elevator's engine is located on the top floor - near to the rooms, so it is very noisy there. However, I was provided with another room on the 5-th floor and it was fine.

This was very disappointing for us, had a reservation for 2 rooms with aircondition. First we got 1 with and 1 without AC, had to change to another room because of that but this room had a door that you couldn't lock. But the hotel fixed this during the evening. We where aware of that the hotel did do a renewing and had a look in that floor they had done already and it looks very nice there... what a pity we couldn't stay there. But I can't understand how they have earned their 3 stars with the old rooms, really bad! The service at the reception was very good.

I booked this hotel due to it getting rave reviews with journeywoman.com and because the rooms looked nice on venere.com I must have gotten the worst room in the hotel. My room was no. 104; Signor Rocco was friendly enough but never complied with my request to make my room cooler by 2 degrees, 2 gradi. I had to ask another member of personnel, which they did, but only by 1 degree, gradi. Rome was going through a heatwave at the time so every little degree (lowered) helps. My bathroom had severe mold and mildew above the tiled area and the shower curtain was filthy. Good news though: the bed was totally comfortable and the sheets fresh and clean! The area, The Veneto, is very nice. It's not close to the center but easy to navigate to Termini (bus no. 910 departs down the street, Via Romagna)and Piazza Barberini from the hotel. The location of the hotel is ideal for walks through Villa Borghese and convenient for Piazza di Spagna. Mauro, a prominent member of personnel was very helpful and kind; much appreciated. If the price was lower and the room nicer then I'd stay here again.

Everything was perfect. We`ve been staying in the repaired room on the last floor. And there was place for smoking - on the roof. It was very convinient for everybody - for smokers and non-smokers. Thanks for staying.