Clarion Hotel Neptun - Copenhagen

Very nice to visit the town. A lot of differents people and family sleeped in Clarion Hotel Neptun

Very good hotel and very nice service

The hotel Neptune was value for money in a very expensive city! A real selling point is the complimentary evening buffet which is ideal for people going on a budget trip. I was dissappointed with the size of the rooms but they were to a good spec. The only area that could have done with improvement was the ensuite which was more of a wet room and had seen better days. All in all though the hotel was extremely good value and the staff were very helpful. We found some great restaurants and bars and would highly recommend the meat packing area for a lively night out.

Good hotel but, the employees are not welcoming and we had some problems with the payment, they took the money from the credit card when we arrived without saying anything and made us sign the receipt when we left. In my opinion this is not really correct.

THE HOTEL HAS BEEN SPLENDID! PERFECT ROOMS AND COMMON SPACES. GORGEOUS BREAKFAST! LOCATION, SERVICES AND FACILITIES EXCELLENT.

There were no breakfast saturday. Hotell was full and the staff did not fill up with plates, glasses and food. But overall, a very nice hotell. Greate location.

We missed flat-tv as most 4-star hotels in the world.

Good Hotel. Good location. We had a "suite" which was really an apartment in a neighboring building. This apartment was on the 5 floor and there was no elevator, which may put some people off. The hotel itself seemed nice. The best part of this hotel though was there was a breakfast and dinner buffet. It was nothing spectacular just meat and cheese and bread and a hot dish of some sort, but if you have ever been to scandinavia you know how much money you save by not going out every meal. Overall a good hotel but I'm sure there are better in Copenhagen perhaps somewhere in between this hotel and city hall.

Very much enjoyed our stay. Competency and friendliness of personnel were excellent. I would stay here again when visiting Copenhagen. Location was perfect for our needs.

Like many hotels: we miss large tea-cups for breakfast. Exellent location, within walking distance to interesting places.

The room was like an small appartment room , not luxurious at all; if anything the quality I would say it was very poor. There was no heating in the room (only a little fan) so i felt very cold over night, and there was not elevator so i had to take my big suitcase 3 floors up. Both heating and elevator are facilities mentioned in your website. Just be aware I was not lodged in the hotel rooms as shown in the Venere website pictures; I was lodged in a nearby hotel appartments with very poor facilities.

Hotel was under renovation so construction materials were everywhere. While in shower someone entered to exchange chairs. Hopefully, things will be better in future. But, I should have been warned. Great location within walking distance of Opera House and Little Mermaid.

One night stay at this very good hotel close to Nyhavn and Stroget. Excellent situated in the middle of Copenhagen with walking distance to the main sights. No hotel parking, however no big problem to find outside, but remember to pay. The fine is expensive and the parking guards are fast.... Big room (junior suite including a lot of facilities like bath thube, mini kitchen, fridge etc) to excellent price. Breakfast buffet included with good taste and selection. Nice and correct staff, however some waiting for check-out due to only one person in the reception. Would for sure come back and also recommend the hotel to everybody.

Perfect location, near Nyhavn and Amalienborg, or Ströget. Quiet area, but only 2 min. walk to "everything". Nice breakfast, but the breakfast area is to small to all the guest, so stay up early (or late) to get a table. The best hotel I have had in Copenhagen in years!

The room (superiour(!) single) was extremely small - no idea what kind of cabinet the "standard" is. Different from what the webpage said, breakfeast was not included.

Nice Hotel but did expect more from a 4 star one.

They di not have my reservation from Venere, by chance they had a room which I paid directly.I need a refund urgently!!!!!!!(

Location with Nyhavn district only a block away, was very good. My room was an attic-like charming single bed room, would have been better if the noise of the elevator going up and down did not bother me all night. Glad I had sleeping pills. At this price setting, I would expect inclusion of breakfast and this was a dissapointment. Reception desk staff lacked knowlege of public transportation. Not sure how often the hotel stars are reviewed, questionable whether this hotel deserves four stars.

I was disappointment that we did not receive clean drinking glasses every day. Maybe they are trying to save money but I think it is cheap. Location was okay. Probably would not stay at this hotel again.

The property is overall. But beware that breakfast is not included in the price and you have to pay 125 DKK for it. The Venere.com website indicates that the room price is WITH breakfast. I ended paying extra 1000DKK for it !

Location, location, location! Nyhavn is just around the corner. Unfortunately two of our rooms smelled heavily of smoke, hardly any room to put your bags, be careful when turning around as you might knock over some lampshades. Noise level: You can hear your neighbours a little too well and the first floor rooms give directly onto the road. Bedding was excellent though, friendly people, good breakfast and the restaurant Gendarmen next door was a very pleasant experience. Bathrooms might need some brush-up! Price-relation still good.