Hotel Boscolo Astoria - Florence

Superb hotel (former family palace). Bed was OK and clean mini bar was not available no iron in the room no ice in the mini bar, nor in the hall no English breakfast I recommend this hotel

A real delusion!! Very tired and uncleaned.

This is my second time to stay at this hotel. I paid for a superior double but the room was all bed. The last time I stayed here I had a much more spacious room and bathroom but it was on the street and I did enjoy looking on the garden restaurant and it was very quiet this time. The best thing about this hotel is the rooftop bar! The bartender is wonderful and I can't say enough about him. It was the only reason I came back to the hotel. The bartender and the rooftop bar with a spectacular view of Florence. You can't bet it.

Nice hotel, close to all sights. Bit difficult to reach. Please note that you pay 30+ euro per night for the parking. Bathroom flooded when showering. There was definitively a big minus. We made a telephone call from the room, a couple of minutes abroad and we where charged 40 euros! That is fraudulous.

This is our second stay here. Great location, close to the train station if you arrive by train. Rooms are spacious and clean. breakfast is generous and varied. Would definitely stay again.

I had planned to stay three nights in this hotel. During my first night I noticed insects in my bed (room 502). I told the reception about it in the morning, asking them to do something about it. The second night, the insects were still there. I got bitten all over the arms, back and legs (the number of bites cannot be counted: hundreds). I left very early in the morning, refusing to stay for the third night that was booked, and accepting to pay for the first night only. Having documented myself, I realise the insects were actually bedbugs. A week and a half after my stay, the stings are still swollen and burning. Not quite a first class experience.

Very close to the Dom. Quite beatiful room. Old style furnished.

The room at third floor had dirty and scrostate walls, the moquette it was detached from the pavement. I task that the hotel would have need of a beautiful restoration.

Everything was perfect!!! We must thank Roberta, a very kind enployee. The decoration of the hotel and of the inside of the room was increadible.

An unfortunate experiance, I booked online from reviews and photos shown. The staff are respectfull and profesional with good presintation. But the room we recived was small, old stained walls, squeeky bed, small closet and the furniture is all scratched up. It was depressing to be in the room I had to change hotels. I was booked for 4 nights but did not stay even one. I paid the first night that morning and left to book 4 nights at the Bristol.It was double the money but worth it. The staff were very nice to me but the structure needs renovation.

Fine room, great view, but breakfast below expectations and one elevator out of service for four days... nobody is perfect (Snoopy)

I had a wonderful stay at this hotel. I especially enjoyed the frescoes on the ceiling in the breakfast room every morning!

This hotel has beutyfull public areas and very competent reception staffs. The location is close to the station and very convenient. The room we had had a warm touch but can be renovated. The restaurant serves a very good modern italian cuisine.

We loved the location and the hotel.

GOOD LOCATION, BUT VERY OVER PRICED ROOMS.

Beautiful hotel, expecially for its fantastic public areas: the paintings of the breakfast room can be seen as the perfect introduction to the wonders of florence (even if it is nto worthwile to pay 15 Euros every day for the breakfast). The position of the hotel is perfect for a visit of the city.

Very nice and a great location. The breakfast is expensive. Big rooms with nice views. Staff very helpful with getting arounf Florence and helped us with getting train tickets. Very nice and defenitely would stay there again.

Chambre sur cour un peu triste, pour une double "DELUXE" et musique d'ambiance dans les couloirs pénible, car trop forte et audible depuis la chambre. Détail car le reste est parfait.

They gave us the room on top of the floor and it was the corner of the foor. We were able to see almost all of the city. It was the wonderful view. We satisfied very mcuh.

Price expensive. Noisy at night (windows open to the street). Beautiful room and hotel. Good quality.

Very nice place to stay. We were very pleased.

I would like to thank you for your honesty, it was the first time that I deel with you and I you proved to be more than provessinals, which will encourage me to contact you in future. The hotel was one of the best hotels that I spent at my latest trip in Europe. Thanks a lot and your assisstance is realy appreciated.

An outstanding hotel with high quality facilities and service.

Had a wonderful stay. Lovely hotel and great location. Everything I wanted, was catered for. Would definitely stay in this hotel again.

The location of the Hotel was great. The staff was very helpful and friendly. The only point I have to complain about are the air conditioners of the rooms. We booked two rooms trough Venere, the two rooms were great with nice views of the city,but, unfortunately the air conditioner of one of the rooms was not working, and with a temperature of 40C, it was impossible to stay in the room. We asked to change and tehe staff were very helpful, but the only other room available with a working air conditioner was a tiny room without windows.The other room we moved to in the next day was just OK, and I have booked two superior room.

Whilst the hotel was generally fine, we felt it was a bit of a liberty describing it as 4star luxury! Apart from a bar and an expensive restaurant there were no facilities. The standard double room we had was small - bed, bedside tables, wardrobe, table with TV and only one chair. The wardrobe didn't even have the length to hang a dress. On arrival they had messed up the venere reservation and were not expecting us. Not our idea of top end 4star.

We have stayed in Florence on a number of occasions whilst attending trade shows and generally the rooms and public areas in the hotels are very small, even when they are 4 star. The Boscola Astoria has very spacious public areas, an excellent restaurant and an extremely pleasant roof bar in the evenings. We found the staff to be extremely helpful and any request we made was dealt with efficiently and in a very friendly manner. The only down side was that our room was on the side of the hotel where there was a lot of traffic noise. We would certainly use this Hotel again.

Beautiful property! We took many pictures of the interior public spaces because they were so lovely. The employees were wonderful!

Rooms were clean and confortable. Hotel was in excellent location. Most staff were informative and friendly. Room was a little noisy due to facing side street and the fact that we left window open for fresh air as air con not switched on. Overall a good stay

We arrived at this hotel and were greeted by a staff in frayed uniforms with no carriages for our luggage. We were then escorted to our room, our luggage being dragged by a seedy looking employee. Our room was so small we could barely fit ourselves and our luggage into it. Additionally, the room smelled from urine and the bathroom was dirty, there were no towels, although there was a bar of used soap with hair on it. We asked that our room be changed, this was done. However, the second room, though bigger, also smelled horrific. The entire hotel, staff included, needs a big facelift and for the price that we paid I was appalled.