Best Western Premier Hotel Sant'Elena - Venice

4 star Hotel Venice

Calle Buccari 10 S Elena - Venice

877-662-6988
85 Avg Price
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Hotel Sant'Elena is a fully air-conditioned property, located in a quiet residential area of Venice, far from the chaos of the centre and yet only 8 minutes by vaporetto from San Marco square and close to the Biennale.

The hotel offers a welcoming environment and comfortable rooms, besides a number of services and a bar.
Hotel Guest Rating
9.1
Based on 437 hotel reviews

Nice modern hotel in a qiet area but not far from the center

Anonymous Guest, Germany

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Notification and fees

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A tax is imposed by the city: EUR 4 per person, per night for guests 16 and older and EUR 2 per person, per night for guests aged 10-15 years old. This tax does not apply to residents of Venice City. Further exemptions may apply, subject to submission of proper documents to the property, to patients, their companions and people staying in the city for specific purposes/duties. The tax only applies to the first 5 nights of a stay, and is collected at the property in cash. 50% reduction applies for 2011: from 1 November to 4 December and 12 to 22 December and for 2012: from 9 January to 3 February, 23 February to 31 March, 1 November to 2 December and 10 to 22 December.
 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Breakfast at Best Western Premier Hotel Sant'Elena

The American breakfast buffet is served from 7 a.m. until 11 a.m. in the breakfast room.

Hotel Facilities at Sant'Elena

  • Air conditioning
  • Currency exchange
  • Garden
  • Laundry room
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Concierge
  • Front desk - 24 hour
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Personal newspapers
  • Conference room
  • Meeting Room
  • Secretarial service
  • Baby sitter
  • Internet/Email services
  • TV Lounge
  • Bar
  • Cafeteria
  • Restaurant/Dining
  • Snack bar

Know before you go

Check-in: after 2 PM.

Check-out: before Noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

How to book

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Please note: Rooms marked as "Prepaid/Not Refundable" will be debited immediately.

This hotel accepts the following cards to guarantee the booking: American Express, Diners Club, Eurocard, JCB, MasterCard, Visa, Airplus, Carte Bleu, Carta Si, CUP MasterCard, CUP Visa, Dankort, Delta, Postepay

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Cancellation Policy

-"FLEXIBLE RESERVATIONS": In case of no show, late cancellation or amendment, one night will be charged. - “NON REFUNDABLE-FULLY PREPAID RESERVATIONS" require credit card full pre-payment. Details of valid credit card are requested at the time of confirmation; the credit card will be automatically debited for the total amount of the booking. In case of no show, cancellation or amendment, the amount debited on the credit card will not be reimbursed.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

Renovation and closures

The property is closed between 8 January and 2 February.

9

Cleanliness of rooms

9

Quietness of rooms

9

Spaciousness of rooms

9

Quality of service provided

9

Hotel surroundings

Sant'Elena Hotel reviews

  • September 2011
  • Bican Çiltepe
  • Family with young children
  • Turkey
8.3

The neighborhood was quite relaxing and enjoyable, the breakfast was quite impressive and sufficient. BUT: they were supposed to give us a discount paper on car parking but since we forgot to ask, they didn't give it. at least, we expected them to merely ask.

  • June 2011
  • Anonymous Guest
  • Mature couple
  • Australia
7.1

Nice room and would stay again although be aware that it is away from the tourist area so you need to walk to restaurants etc which takes about 30mins. Staff were indifferent but we didn't spend much time at the hotel so it didn't bother us. Rooms are lovely.

  • May 2011
  • Anonymous Guest
  • Not Specified
  • Germany
9.9

Nice modern hotel in a qiet area but not far from the center

  • April 2011
  • Anonymous Guest
  • Family with older children
  • USA
9.8

Terrific accomodations, warm and friendly staff in a quiet setting. It is located a bit away from saint Mark's, however this is offset by easy access to public transportation via vaporettos which makes the ride charming and quick. Superb breakfast and a visit to Murano island are included. Will not hesitate to go back again next time.

  • March 2011
  • Pedro Sormani
  • Young couple
  • Brazil
7.8

The hotel is very nice. Very beautiful place, with a warming bedroom. Bathroom nice, with a good shower. The only problem is the location. Even though it´s located in a very beatiful area of Venezia, it´s a 30/35 minute walk from Piazza San Marco. So if you have a limited time to stay in the city, you have to consider this point. Other than this, a very pleasant hotel.

  • August 2010
  • Anonymous Guest
  • Mature couple
  • Finland
9

In all areas Hotel Best Western Premier Hotel Sant'Elena met our quality of standards. The stuff is friendly, the room was perfect and the location is excellent to enjoy Venice as whole. One important part of the hotel package in active vacation is breakfast. That was in very good shape in the hotel.

  • December 2009
  • Marco Caldana
  • Mature couple
  • USA
9.8

Extremely clean and quiet. Excellent bathrooms. Professional and courteous staff. Breakfast included (ask for a cappucino instead of the regular coffee served, they'll gladly do it). Hotel is located in residential neighborhood, next to a park, less than a 5 minute walk to the vaporetto stop. Enjoy the opportunity to stroll along the quay to/from Piazza San Marco; 20 to 30 minutes depending on your pace. It is particularly magical at night. Do visit the Naval Museum located nearby. Restaurants near hotel are hit and miss. You will be best served going into the interior of the Castello area. Prices along the Riva d. Schiavoni are very high. The current dollar/euro exchange is not helpful either. We've been to Venice numerous times. This was a thoroughly enjoyable experience. We will use the St. Elena again on our next visit.

  • September 2009
  • Anonymous Guest
  • Not Specified
  • United Kingdom
7.7

Staff not too friendly at times but a good place to stay away from the crowds & a lovely walk into Piazza San Marco. (as long as the weather is dry!)

  • September 2009
  • Jean-François Febvay
  • Mature couple
  • France
9.1

Hotel located in a very quiet part of Venice with a lot of trees, residential area... seems more true life than the touristic part of Venice. The only inconveniance is one has to walk some distance to go back to an animated area. Cruising on a vaporreto is an alternative, above all after a long day of visit...

  • July 2009
  • Patricia Wayt
  • Mature couple
  • USA
9.5

The Hotel Sant' Elena was wonderful. There were 10 of us in our group, and we loved the location in a quiet neighborhood and the easy access to the vaporetto dock. It was a fairly easy walk to San Marco, but we used the vaporetta because it was handy and so much quicker. The full breakfast was delicious and provided a nice start to our day.

  • February 2009
  • Anonymous Guest
  • Young couple
  • Italy
8.3

Excellent hotel close to city center (5 minutes by "vaporetto") but far enough to be not in a crowded area.

  • June 2008
  • Anonymous Guest
  • Mature couple
  • United Kingdom
8

Disappointed at being unable to get any refreshments after the good breakfast until 17:30 each day. No lounge facilities either. Bar is not very welcoming, being situated in breakfast room. Overall, poor facilities for a four star hotel, but room was well furnished, quiet and very clean.

  • June 2008
  • Anonymous Guest
  • Mature couple
  • Canada
9.2

Extremely impressed with our three-night stay at this upscale hotel. Modern-contemporary decor. Beautiful JR Suite accommodations overlooking garden area with balcony. Rooms very clean, bright and spacious with room safe, bathrobe, slippers and complementary coffee and tea, along with mini bar options. Bed and pillows most comfortable. Excellent water pressure for showering. Bottled water unnecessary as tap water at hotel is filtered. Free in-room Internet access with own computer - a real bonus!! Staff very friendly, helpful and pleasant. Extensive variety of breakfast foods and beverages (i.e. scrambled and hard boiled eggs, bacon, sausage, cheeses, cold cut meats, breads, croissants, crackers, jellies, cakes, cereals, fruits, yogurt, coffee, tea, juices, milk, etc). Enjoyed having silent TV on in background of dining room while eating breakfast to catch highlights of world news. Particularly enjoyed fact that hotel was about 30 min walk from St. Mark's Square - far from "hustle" of downtown; enjoyed walking back to hotel in evenings with spouse - very romantic - also walkway near hotel is along a park ground which is lined with jasmine flowers (beautiful and aromatic scent permeates the air as you walk by). Very quiet and remote location of this property at end of island (great for privacy). Regular and ongoing vaporetta services available to take you up/down the Grand Canal, St. Mark's Square, Rialto Bridge, etc. Truly the best of our three Italian city hotel stays - would definitely return again!!

  • June 2008
  • Vincent Anzalone
  • Young couple
  • USA
9.2

The hotel is out of the hustle of venice, which we enjoyed. it's only a 20 minute, beautiful walk along the water or a 5 minute water taxi ride to St. Mark's. The staff is excellent, as is the breakfast. The rooms are modern and spacious. I highly recommend.

  • May 2008
  • Anonymous Guest
  • Family with young children
  • Spain
7.4

Public areas are very poor Room size are very low

  • May 2008
  • Anonymous Guest
  • Family with young children
  • USA
8.7

Very nice, modern, design of rooms. reasonable size. clean, new. good breakfast. only down side is distance from center of city. during the day its not a problem since vaporetto runs every few minutes but if you stay at the city for dinner, than after 8pm or so vaporetto is less frequent, around 10 pm its every 30 min.

  • April 2008
  • Anonymous Guest
  • Gay Couple
  • Australia
8.4

Great hotel experience. Newly renovated and excellent room. Good wireless internet access (and room safe big enough for laptop). Location is about 20 mins stroll from P. San Marco, but 5 minutes walk from Sant'Elena Vaporetto stop, with frequent service in both directions. 9 mins to San Marco, 10 mins to Lido. In a non-tourist area location, which was quiet and had excellent local cafes for a quick (and comparatively inexpensive) bite. Would definitely stay again.

  • January 2008
  • Anonymous Guest
  • Group
  • Germany
9.1

Nice rooms, but not equally sized, so you can have luck, to get a big room, like we did. Some others from our group got a smaller room. Breakfast was really good for Italy. Nice personell.

  • January 2008
  • Anonymous Guest
  • Mature couple
  • United Kingdom
5.7

Staff very rude and unhelpful especially at breakfast. The rooms were lovely , but at over £250 per night we expected better help from staff

  • November 2007
  • Anonymous Guest
  • Mature couple
  • France
8.9

Very good. we will return. All it' s ok. But the dinning room is not charming. too " fonctionnel "

  • November 2007
  • Nola Rae
  • Family with young children
  • South Africa
9

I would highly recommend this hotel. It was so lovely to stay on the quieter island and it was beautiful. The walk to the main areas of Venice was lovely and not too long at all. With all the sights and bars and shops along the way it was always a pleasant outing and just wonderful coming back to the hotel. There was also a wonderful pizza cafe a few steps away from the hotel.

  • November 2007
  • Anonymous Guest
  • Mature couple
  • Belgium
9.6

The hotel is very nicely situated at the end of the island of Venice and ideally if you are visiting the Bienale. It is in a quiet neighbourhood without many tourists, but with wide streets, parks and playgrounds. The walk to San Marco takes approx 25 minutes, but the walk next to the Canal gives you the time to breath and relax compared to the very crowded city center. The hotel has very large rooms, especially compared to what you normally get in Venice. It is more a business type of setting, so you have all the luxuries, but not the typical Venice style. The advantage is also that you pay less than in the city center. Overall, we can certainly recommend this hotel.

  • November 2007
  • Anonymous Guest
  • Mature couple
  • France
7.6

Hotel éloigné du centre mais très près d'une ligne de Vaporetto. Petit déjeuner copieux et correct . Chambres spacieuses et calmes.

  • October 2007
  • Anonymous Guest
  • Gay Couple
  • United Kingdom
7.5

The hotel location and facilities were very good and as described. The only thing that was not really the standard we would have expected was the food this was poor. The staff were also a little frosty but that may just be venetians !

  • October 2007
  • Anonymous Guest
  • Mature couple
  • USA
10

The Sant'Elena was everything we expected it to be. Being located at the end of the island gives you the opportunity to relax and escape the crowds of St Marks and still be only a 20 minute walk from all of the attractions. I would defiantly visit this hotel again.

  • October 2007
  • Anonymous Guest
  • Mature couple
  • Canada
8.7

The hotel is a bit far from the train station, but is easy to commute by vaparetto. The room is spacious and clean, and buffet breakfast served is fantastic. We enjoy the place being away from the crowd for some peace at night. The staff are all very helpful and fluent in English. The price is a bit expensive, but still not a bad deal as Venice hotels are expensive mostly. We would recommend this to anyone.

  • October 2007
  • Anonymous Guest
  • Mature couple
  • USA
9.1

The hotel is located away from the main square which provided a nice and quiet respite from the hustle and bustle of the tourist crowd and main center. We enjoyed that very much and the water boats transportation made it easy for us. Our stay was 4 1/2 days. Highly recommend this hotel.

  • September 2007
  • Anonymous Guest
  • Family with young children
  • Canada
5.2

Reserved room in advance and checked in at 10pm. Room was not clean at all. Had not been vacuumed, and the carpet had several cigareete burns in it and several large dirty stains. The bathroom floor was very sticky. Bathroom mirror had a splatter of a sticky spots all over it - really gross. I washed floor a bit myself with towels as I had a child with me. Drinking glasses in bathroom were wrapped in plastic but had not been washed first. Had obvious toothpaste and other residue on them. Bed was not professionally made - looked like the last guest had made it. I asked front desk man for clean drinking glasses but could not have room cleaned so late at night. Asked next morning when we went for breakfast. Dirty glasses were wiped sort of and left there - unuseable - this was gross. Clean glasses I received the night before were taken away! No apologies from anyone and the room never was vacuumed and the disgusting substance splattered on mirror was still there when we checked out. For 200 euros per night I expect a clean room. Should not have to ask but even when I did it was not well attended.

  • August 2007
  • Anonymous Guest
  • Not Specified
  • Germany
5.5

Gepflegtes Hotel mit vorzugsweiser Ausrichtung auf amerikanische Gäste in sehr ruhiger Lage. Schönes Zimmer. Insoweit gutes Preis/Leistungsverhältnis. Frühstück erbärmlich: minderwertiges Industriebrot und Kaffee aus Selbstbedienungsautomat, dessen Ergebnisse zu wünschen übrig lassen. Trotz Sonne Tische im Garten nicht gedeckt, würde ja mehr Arbeit machen. Sehr schwacher Service. Versorgungslage (Läden, Bar, usw.) in unmittelbarer Hotelnähe schlecht, reines Wohnviertel mit großem Park. Zum Schiff schwellenlos in 3 Minuten zu Fuß.

  • July 2007
  • Jahre Zugbi
  • Young couple
  • USA
9.7

Excellent hotel, comfortable bed; large rooms, large bathroom, AWESOME BREAKFAST, vaporeto stop 2 minutes away; Plaza San Marcos 25 minute walk. Every night my wife and I would walk back to the hotel from San Marcos, very romantic walk. his was the only hotel in Europe that did not use keys, but key-cards; additionally, you had to inset the key-card in a reader in the wall for the lights and TV to work. The only problems were that one morning we got woken up by the whistle of some king of ship and that you could not change the temperature in the room, that was the reason I had to open the windows and therefore was woken up by the noise.

  • May 2007
  • Jennifer Barrie
  • Mature couple
  • United Kingdom
10

This was our eleventh trip to Venice, over fourteen years, and we think that we have found the perfect hotel.....breakfast in the garden was sublime, and the situation is really good. The attention to detail in the rooms was remarkable, and the hotel staff were extremely pleasant and helpful.

  • February 2007
  • Dave Burnett
  • Young couple
  • United Kingdom
7.4

A great hotel within easy walking or bus/boat distance of all the main attractions. Room was clean and nice looking, breakfast was nice and between reasonable times. Would happily stay here again.

  • November 2006
  • Wolfgang Bauer
  • Single traveller
  • Germany
7.8

Ein sehr schönes und ruhiges Hotel, mit sehr gut ausgestatteten Zimmern, das man gut mit öffentlichen Verkehrsmitteln aber auch zu Fuss vom Zentrum erreichen kann. Man sollte Zimmer in der Nähe des Liftes wegen störender Geräusche meiden. Sehr freundliches und hilfbereites nettes Personal, das auch sehr schnell ein anderes Zimmers anbot. Gutes Frühstücksbuffet. Alleinreisender Gast aus München

  • October 2006
  • Terry Belton
  • Mature couple
  • USA
9.9

Hotel was great,people were very helpful. We plan on going back.The breakfest was very good.

  • October 2006
  • Lauren Stiles
  • Mature couple
  • USA
10

We were extremely pleased with all aspects of our stay at the Hotel. The location was quiet with easy access to the central section of the city. The staff answered all our questions promptly and clearly. We look forward to an early return.

  • September 2006
  • Anonymous Guest
  • Family with young children
  • Italy
9.5

Eccellente hotel in zona tranquilla; vaporetto a due minuti, p.zza S.Marco a 25 min. a passo rilassato. Ottima colazione, personale gentile e competente.

  • August 2006
  • Anna Diasek
  • Austria
10

We, three sisters, were very happy to stay there. It's a quiet and excellent hotel. As Venice is not so big, the location is perfect. All employees of the hotel were very helpful and friendly. As we arrived very early in the morning we stored our luggage during the day and coming back in the evening they all were already transported to our room. Breakfast was perfect. If quality will not decrease and price will not rise up too much, we will stay there again. We recommend Hotel Sant'Elena to every other visitors.

  • August 2006
  • Bruce O'Reilly
  • Not Specified
  • Canada
9.9

This is an American-style hotel with large, clean, modern rooms. It is located near the end of the island, relatively far from the main attractions, although it is very close to the Sant'Elena water bus stop. This is a plus or a minus depending on your tastes. The location affords some quiet and freedom from crowds, but requires some travel. The only true negative is that the surrounding area is a bit run down. The hotel itself, though, is beautifully kept.

  • May 2006
  • Nick Johnson
  • Single leisure traveller
  • United Kingdom
9.6

This was my 6th trip to Venice and the 8th hotel I've stayed in (one trip I stayed in 3 different hotels - don't ask!) This is definitely the nicest hotel I've found in Venice yet. For the price I don't think you'll find a better place.

  • May 2006
  • ANDREA LEVER
  • Heterosexual Couple
  • United Kingdom
8.9

Perfect for a stay in a 'local area' if you like to get away from the centre as this area is very quiet. However you do not get a true feel for staying in the centre of a place such as Venice and would suggest a more central location for your stay. Cannot fault the hotel though, and the breakfast buffet is excellent. Staff not overly friendly and not very responsive to questioning! Also takes more like half and hour to walk into centre not the twenty minutes suggested. River bus takes about 15 minutes.

  • May 2006
  • Lynne Thomas
  • Group of friends
  • United Kingdom
8.8

As a group of four friends on a few days break to Venice, we had found it difficult to book two twin rooms. This hotel gave us just what we needed, except we would have liked the rooms next to each other. The junior suits fitted our requirements very well.The beds were so comfortable.This is a very pleasent neighbourhood to stay in.We would all have liked fresh fruit, not tinned, prepared at breakfast, but it was provided in a bowl.

  • May 2006
  • Anonymous Guest
  • Heterosexual Couple
  • United Kingdom
9

Thoroughly enjoyed the location although the walk to St Marks Square took longer than the 15 mins suggested on the website. However, the lush green surroundings and the weather more than made up for it. Breakfast was superb with the staff more than happy to provide capuccinos and breakfast on the terrace. Great selection. The only downside was that I had requested a garden room ahead of time (by phone) and this hadn't been noted on the booking. Very helpful and accommodating staff. We will be back!

  • April 2006
  • Enrique Marti del Olmo
  • Couple with children
  • Germany
8.5

Great Hotel, we were really very pleasently surprised. Location is good, we walked every evening to the center (San Marco) for dinner.

  • March 2006
  • Michel Boyer
  • Family Group
  • France
7.8

Une des chambres avait un lavabo classique sans possibilite de poser les affaires de toilette a part sur un tabouret . l'autre chambre empestait le tabac.Le quartier était tres calme.Une porte supplementaire aurait empecher les bruits du couloir; petit dejeuner tres copieux.

  • March 2006
  • Astrid Laukait
  • Group of friends
  • Germany
9.1

Eine sehr schöne und bequeme Unterkunft. Im Sommer sehr zu empfehlen wegen der Parkanlage. Zur Karnevalszeit würde ich beim nächsten Mal aber etwas direkt in der City buchen, da man locker 40 min. vom Hotel mit dem valporeto zur Mainstation (wo tolle und günstige Geschäfte sind) einrechnen muß. Ansonsten war das Frühstück sehr reichlich und Service und Zimmer klasse. Da es sehr kalt im Februar war, ist die Klimaanlage zum aufheizen des Zimmers und die Badewanne super gewesen. Vom Flughafen bis S.Marco kann ich nur empfehlen, die Aeroporto-Verbindung mit dem Valparetto zu nutzen: kostet 10 EUR a Person und dann ein Mehrtagesticket für das Valparetto (3-Tagesticket kostet 25 EUR, kontrolliert wurden wir allerdings nie). Ansonsten ist Venedig was das Essen angeht, einfach nur teuer - das sollte man wissen. Und zum Karneval muß man nicht unbedingt hinfahren, da es von den Venezianern garnicht mehr gelebt wird und nur für die Touristen die Maskierten pussieren.

  • February 2006
  • Jon Costelow
  • Heterosexual Couple
  • USA
10

This hotel is definately a 4 star hotel. The rooms are very modern and spacious. The morning breakfast is very extensive and delicious. There is internet for a small fee in the reading room. The hotel is located in a quiet residential area but still close enough to walk of water taxi to all the sites.I would recommend this hotel and will stay there again the next time I am back in Venice.

  • February 2006
  • Elvira Requena
  • Not Specified
  • Spain
9.5

Location is not at all that far away from the center, 8 mins vaporetto or 20 min walking and it's worth it, very quiet neighbourhood. Hotel ratings in Italy are horrible but this is the closest to a 4 star hotel for European standards, many others 4 stars in Venice are simply overpriced and mediocre. If you book in advance you might be able to get a bigger room than the standard ones, just ask for it. I chose this one because of all the feedback people wrote and I'm very glad I did! Enjoy a magical stay in Venice!

  • February 2006
  • Doris Obojkovits
  • Not Specified
  • Austria
10

We had a wonderful time!! We will be back

  • February 2006
  • Anonymous Guest
  • Heterosexual Couple
  • United Kingdom
9.8

Brilliant hotel. Perfect peaceful location with pleasant 15min walk or short water bus ride to main areas in Venice. Nice modern clean well presented rooms. 100x better than the tiny, damp hotels in central venice. Great breakfast selection. Thoroughly recommended!!

  • February 2006
  • Maryann Abelli
  • Heterosexual Couple
  • USA
9.6

This is a very nice hotel in a quiet residential neighborhood. The breakfast was excellent!

  • November 2005
  • John Whitfield
  • Group of friends
  • United Kingdom
9.1

Excellent quality hotel. Quiet position. Would recommend to anyone.

  • November 2005
  • Alain Hubert
  • Heterosexual Couple
  • Belgium
9.9

Outstanding hotel and location, in a very quite neighbourhood. Great breakfast. Great bedrooms. In a word, great!

  • November 2005
  • Michael Ballantine
  • Heterosexual Couple
  • United Kingdom
8.9

Very pleasant hotel, location and very friendly staff.

  • November 2005
  • Martyn Hodgson
  • Couple with children
  • United Kingdom
8.8

It is difficult to add anything new that previous reviewers haven't already said in praise of this hotel. Our only concern prior to our arrival had been the location of the hotel. How wrong we were! It is so convienient for getting just about anywhere, and so easy to get to from the airport with baggage.

  • October 2005
  • John Radcliffe
  • Not Specified
  • USA
9.2

Very lovely hotel. The breakfast is excellent! I particularily liked the location of the hotel which is in a quiet residential area away from the hustle of Venezia. Great area to walk in.

  • October 2005
  • Jan Snowball
  • Group of friends
  • United Kingdom
9.8

This was my fourth visit to Venice and I have stayed in other hotels which were very good but I will definitely stay at the Sant Elena again. I could wax lyrical about the calmness of the surroundings away from the hustle of Venice centre and close to the lovely Venice Giardini (public gardens), the cleanliness of the bedrooms and all public rooms, the general decor which is quite modern and minimalist where other Venetian hotels I've stayed in are a bit 'fussy', the pleasant staff and the truly sumptuous breakfast (cereals, fresh fruit, bacon and eggs, cheese and cold meats, yoghurts, toast, croissants, doughnuts, cakes -you name it they offered it!!) - didn't have to eat again until dinner!! The hotel is very easy to find from the Sant Elena vaporetta stop which is only 3 stops from St Mark's Square and there are a number of lines you can take so we never had to wait more than 5 minutes for a boat. It is also very easy to get from the airport - The Alilaguna water bus stops at Lido and then it is one stop by vaporetta across the lagoon to Sant Elena. The only issue was that, having booked a junior suite and a single room, when we got there they had allocated us a 'family' room. It was fine, the single having a double interconnecting door and, for 3 close friends we did not have any difficulties with this arrangement. Also, on discussing this with the hotel staff when checking out, they immediately made a reduction on the overall cost - excellent service. Can't wait to go back. Well done Sant Elena.

  • September 2005
  • Sabine Bornholdt
  • Heterosexual Couple
  • Germany
8.1

Nice hotel in quiet location with nice view to lido and city

  • August 2005
  • Anonymous Guest
  • Heterosexual Couple
  • Germany
10

Wir waren rundherum sehr zufrieden, Preis und Leistung waren o.k. Die Lage des Hotels war ideal, ruhig und trotzdem in wenigen Minuten war alles zu erreichen. Wir würden diess Hotel immer wieder buchen.

  • August 2005
  • Anonymous Guest
  • Heterosexual Couple
  • USA
9.5

This is the best hotel we stayed at during our Italy trip. Location was slightly away from the square but the room was worth it. Plus the water buses run frequent and late enough. We did have a little trouble finding the place. If my recollection is right, at the stop follow the right fork.

  • August 2005
  • Alfred ADLER
  • Heterosexual Couple
  • France
9.6

Review in different languages: GB, F and NL has been written some days ago

  • August 2005
  • Anonymous Guest
  • Heterosexual Couple
  • USA
9.8

A stunning converted convent in a peaceful, quit and charming residential neighborhood. Only 3 stops from St.Marks square. We stayed in a junior suite which entailed a nice size sitting room and windows that opened out onto a lovely coutyard. Breakfast had many choices and the dinning room was quite large. Excellent value in Venice. Would stay here again.

  • August 2005
  • Mark Woods
  • Gay Couple
  • United Kingdom
10

What a beautiful hotel, location, room, staff and value for money excellent. We arrived at about 6 and it was such a quiet area compared to San Marco which is only a 15 min walk along the quay with the beautiful skyline ahead of you. The hotel staff were welcoming and helpful at all times. Rooms were lovely, very well decorated and quiet, if you book ask for rooms overlooking the gardens. Breakfast was very well laid out having most things on offer. We had a fantastic few days in Venice and Sant' Elena made the trip. Thank you....

  • August 2005
  • Brian Cahill
  • Not Specified
  • Ireland
9

Excellent stay in junior suite - very spacious, staff very helpful. Spotless hotel, good breakfast. A 25 min walk to P SM but very pleasant. Ideal for water bus stop (St. Elena). Excellent local restaurant within 1 minute walk (if it looks like rain then book early) Really enjoyed staying here and will return without doubt.

  • August 2005
  • Anonymous Guest
  • Heterosexual Couple
  • Greece
10

If you are travelling to venice this is the place to stay.

  • July 2005
  • Abby Roach
  • Heterosexual Couple
  • USA
10

The hotel was very clean and the welcome very gracious. Everyone spoke English and they were very knowlegable with all of our questions regarding water taxis, etc. The only real problem was the confusion on how to get there....the vaporetto was so crowded, and we had so much luggage.....(we won't be so foolish next time) that we missed our stop because we couldn't carry the luggage up from the bottom of the taxi in the time it stopped....very frustrating and exhausting!) Also, the elevators on the 1st floor would not work with both of our luggages, and were very slow to respond otherwise....so we ended up taking the stairs during our stay.....I guess we were impatient Americans! The room was cool and clean. The breakfast buffet was very nice. We would stay there again, but it is at the farther end from San Marcos plaza.....a very healthy walk, to say the least!!!!

  • July 2005
  • ALAN STEBBINGS
  • Heterosexual Couple
  • United Kingdom
8.8

Stayed here August 2004.Excellent room, modern and well-equipped and good breakfast. Staff were friendly and helpful. Well away from the buzz of the centre but after doing Venice all day a welcome relief! A pleasant 30 minute stroll to San Marco or 10 minutes by vaporetti. Would be happy to stay again.

  • July 2005
  • Mark Shinn
  • Family Group
  • USA
9.9

We were very pleased with Sant'Elena. The hotel worked great and it was wonderful to have access to Venice--and Lido, yet not have to struggle with the masses. Staff was very helpful, especially on a rainy day! We'd stay there again.

  • July 2005
  • Anonymous Guest
  • Family Group
  • USA
8.7

Although hotel is away from the main attractions, it was very easy to get to all the section of Venice because the vaporetto is so accessible. We did not have to lug our baggage up and down the (canals)stairs like we saw others do. We would have like the hotel to provde face cloth and hand lotions. We need these items when we are travelling.

  • July 2005
  • Peter Jackson
  • Group of friends
  • United Kingdom
9.8

As an airline pilot I am fortunate (sometimes..) to stay in many hotels around Europe - our visit to Venice on this occasion was purely for holiday. Hotel St 'Elena, located on the main island a few minutes from St Mark's Square was EXCELLENT for the class and level of hotel (Italian 4*). It was very well located in that it is NOT immediately in the vicinity of the tourist heavy St Mark's, but a reasonably short and attractive 25 min waterfront walk from the centre of Venice - or two stops (8 mins) on the water bus. The water bus stop (St Elena) is 2 mins from the hotel - no steps/bridges for luggage either! The rooms are spacious and relatively contemporary - a pleasant alternative to the cramped pseudo-gilt 'heavy' Venetian style of all other hotels I have seen in Venice. Well sound proofed and kept immaculately clean. One of the main attractions is a very well kept central garden area, surrounded by the hotel (a recently converted Convent) and provides a wonderful haven from a day of hot footing it around the city. Comfortable padded wooden loungers/chairs provided - no plastic rubbish so often seen. Breakfast can be taken in the garden as well. Staff are friendly and attentive - good English spoken by Main Front Desk staff and most helpful too with booking restaurants/ recommendations as well. All in all, Hotel St 'Elena made our 4 day visit to Venice -- thoroughly recommended --- in fact 6 of us are going back there in December! Well done St 'Elena - and venere.com for efficient web booking and competitive pricing. PS One or two final recommendations: 1. Ask for Garden facing rooms and ideally a Junior Suite - price difference well worth it 2. Travelling from the Airport to Venice? Firstly buy a 1,2 or 3 day unlimited Vaporetti (Water Bus Ticket) - you'll use it a lot 3. If you can go by water TAXI (nor water bus) from the Airport direct to the Hotel. Price difference for 4 people ~ 20€ and worth every cent. 25 mins high speed tran

  • July 2005
  • Mike Powell
  • Heterosexual Couple
  • Ireland
9.8

Lovely hotel located in a beautiful part of this magical city. Close to two lovely parks and only two mins away from the madness of San Marco. Great breakfast too!!I hope to return soon!!

  • June 2005
  • Anonymous Guest
  • Heterosexual Couple
  • Ireland
9

I normally wouldn't fill these things in but I found other people's comments on Venere to be most useful so here goes ... Excellent cost effective place to stay in Venice. Very easy to get into San Marco ( 20 minute walk or water bus every 10 minutes ). Breakfast was as expected with a very nice garden outside whilst rooms were as described. Staff very welcoming - only gripe ( which was mainly our own fault !! ) would be directions once you get off the ferry from the airport. If you've walked for 10 minutes you've gone too far and turn back. Overall a very good value for money choice and I'd have no problem recommending it.

  • June 2005
  • Anonymous Guest
  • Heterosexual Couple
  • USA
9.8

This is gem of a hotel! Located away from the madding crowds of central Venice, the Sant'Elena is an oasis of quiet in a section of town where real Venetians actually live. We appreciated the quieter pace and the chance to watch Venetian families relax in the beautiful park. The only disadvantage is perhaps that there are not a lot of restaurants close by, but the little Da Pampo which is just around the corner is quite welcoming. I would recommend this hotel enthusiastically and would not hesitate to return there.

  • June 2005
  • Anonymous Guest
  • Couple with children
  • United Kingdom
9.5

Excellent value for money. Modern, well kept rooms. Excellent breakfast included in the price.

  • June 2005
  • Anonymous Guest
  • Heterosexual Couple
  • USA
9.8

A very nice quiet respite from San Marco. It was wonderful being in a park like setting instead of the frantic pace of San Marco. Would stay there again.

  • May 2005
  • Arvind Rangaswamy
  • Couple with children
  • USA
9.8

Overall, a very nice and convenient place to stay in Venice. We will stay here again the next time we go to Venice. The only downsides are that it is a bit too far to walk to San Marcos from the hotel, and there aren't more than a couple of not so good options to eat nearby. However, you can always take a water taxi and be in San Marcos in a matter of minutes.

  • May 2005
  • Anonymous Guest
  • Heterosexual Couple
  • United Kingdom
8.2

Rooms were on the small side but very comfortable. All staff extremely helpful. Hotel quiet & good quality.

  • May 2005
  • Anonymous Guest
  • Gay Couple
  • France
9.9

Great quiet location in the middle of the inhabitants, fat from the touristic noises... Cool, cheap and pleasant restaurant near the waterbus stop... Life in Venezia couldn't never be better anywhere else...

  • May 2005
  • Arvid Carlson
  • Heterosexual Couple
  • South Africa
10

Excellent place to stay in Venice. Quiet and easy to get to with the vaporetti. Much more convenient than wandering the narrow streets around San Marco square looking for the hotel. Would highly recommend this place and will stay there again when we return. Appreciate all the reviews from others. They were very helpful.

  • May 2005
  • Ian Townsend
  • Couple with children
  • United Kingdom
9.5

Probably the best hotel we've ever stayed in, certainly the best in Italy. When we walked into our suite my wife panicked that I may have got the price wrong, and that I'd been quoted for one night, rather than three! The room was amazing, from the seperate sitting room with cooking facilities (but no utensils, unfortunately) to the private balcony and walk in wardrobe. Generally good service, wonderful area, and exceptional value for money. we love Venice, and we fell in love with this hotel. We will return.

  • May 2005
  • Monica Chendrawati
  • Not Specified
  • Indonesia
8.8

This is a very nice hotel, lovely surrounding. I would definitely stay there again and I would recommend it to anyone although pricewise is a little bit expensive.Breakfast is good if compared to other italian hotels. Thanks...:)

  • April 2005
  • Dyfed Evans
  • Heterosexual Couple
  • United Kingdom
7.9

Beautiful hotel and enclosed garden on a very quiet island. 20 minutes on foot along the lagoon to St Mark's Square. My only gripe was that they couldn't lend me an iron! Don't forget to pack one.

  • April 2005
  • Anonymous Guest
  • Not Specified
  • Germany
8.2

Für Kurzaufenthalt in Venedig absolut zu empfehlen. Lage wirklich nicht weit vom Marcusplatz (20min.zu Fuß)durch Vaporettohaltestelle 200m vom Hotel entfernt hat man alle 10 Min. die Wahl zu gehen oder eben schnell zu fahren. Da nur Frühstück angeboten wird, kann eine Capuccinobestellung am Mittag schon mal 10-15 Minuten daueren bis ein Mitarbeiter vom Empfang einen anderen Mitarbeiter in den Frühstücksraum schickt um die Bestellung zu bearbeiten. Aber wer ist schon tagsüber im Hotel, wo es in Venedig so viel zu entdecken gibt.. Bei unserem nächsten Aufenthalt in Venedig werden wir jedenfalls dieses Hotel wieder in die Wahl einbeziehen.

  • April 2005
  • Jane Westwood
  • Heterosexual Couple
  • United Kingdom
9.8

Sant'Elena was a little gem. Delighted we stayed away from the centre in a venetian area with real venetian people. The hotel was excellent and you would be hard pushed to find anything similar for the price. We did have a junior suite which was not significantly more expensive and very spacious. The walk into thecentral areas was pleasant along the watersfront or a quick ride on the vaporetto. All in all a fab long weekend was had.

  • April 2005
  • Robert Berry
  • Heterosexual Couple
  • United Kingdom
9.8

A very quiet clean and friendly hotel, room more than adequate with a big comfortable bed.Good breakfast to set you on for the day. No problems with booking, we were expected and all costs as promised. A good 15 minutes walk along the front to St marks square or if you prefer vaperetto stop 200m from hotel.In a residential area with therefore a limited number of eating places close to hotel. Would definately consider staying there again if visiting Venice.

  • April 2005
  • Anonymous Guest
  • Heterosexual Couple
  • Germany
8.1

Generell ein angenehmes Haus. Leider wurde der positive Gesamteindruck, den das Hotel auf uns machte, überschattet durch die Tatsache, dass uns bereits am 1. Tag ein Pullover aus dem Zimmer entwendet wurde. Beim Frühstücksbuffet könnte der Service noch besser organisiert werden.

  • April 2005
  • Anonymous Guest
  • Family Group
  • Israel
9.3

Ecxellent hotel. The location is great. It's quiet, very close to the vaporetto station, and only two stations from the center of Venice. The rooms are clean and fairly large. Breakfast is quite good. I would definitely go to this hotel again in my next visit to Venice. The price is high, but quite fair relatively to its location and quality. It is still cheaper than staying next to St. Marco.

  • April 2005
  • Maud Chiva-Rampazzo
  • Single leisure traveller
  • France
8.1

The single room was very small and there was no bathtub. Excepted that, it was very clean and well decorated. The employees are really helpful.The location of the hotel is also very convenient in order to be quiet AND at short distance from airport/Lido and major vaporeto lines. I will certainly return here with my family ...in a bigger room.

  • April 2005
  • Shamis Maria
  • Not Specified
  • Italy
9.5

Our stay at santa elena was exellent from the very begining and till the very end!!! The hotel is very nice. the room is spacious and very well furnished. the hotel location is also very very nice though it is situated a bit out of the center we did not really feel it as the hotel is situated in the lovely very beautiful romantic and quite park. I would say that we even benefited by staying in the park as we did not feel the pressure of crowds of tourists. And besides Venezia is very small town and to get to the center it takes you about 20 minutes by foot which is perfectly normal especially when it is sunny. We are really happy with our staying at santa elena and would definetely come back there!!!!

  • April 2005
  • Anonymous Guest
  • Couple with children
  • United Kingdom
9.5

We thoroughly enjoyed our stay. The hotel and rooms were clean, spacious and comfortable. We had two rooms, both overlooking the gardens and one with a view over a canal and out over the lagoon. Staff were friendly and helpful. It was nice to get away from the crowds at night. Breakfast plentiful, but we would have expected a better choice from a 4* hotel. There is not a restaurant, but the local restaurant (facing the waterbus stop)is friendly, good prices and good sized portions -the menu is mainly pizzas, with an excellent selection. It is a nice walk into town, or catch the water buses to most locations from the nearest stop.

  • April 2005
  • Adrian Worthington
  • Heterosexual Couple
  • United Kingdom
10

Great Hotel, just 3 stops on the vaporetto from St Mark's Square. Good quiet location lovely rooms and a good buffet breakfast.

  • April 2005
  • Anonymous Guest
  • Heterosexual Couple
  • Germany
9.9

We enjoyed a lot our stay to this Hotel. The Insel of Santa Helena is very quiet with a lot of green. The hotel is modern decorated and very clean. It was very easy to find. The vaporetto stop is very close and you only need about 8 minutes to the Piazza of San Marco. We would definetelly stay there again!!!

  • March 2005
  • Anonymous Guest
  • Group
  • United Kingdom
9.8

Superb value for money. spotlessly clean, good breakfast, welcoming staff. well organised. In a quiet area. without doubt we would stay again.

  • March 2005
  • Anonymous Guest
  • Heterosexual Couple
  • France
10

We had a very pleasant week end in venice. the hotel is not really central, but it is a nice 30 minutes walk from san marco. in the hotel, everything, from the rooms to the staff was perfect. Defenetely would recommand it!!!

  • March 2005
  • Anonymous Guest
  • Single leisure traveller
  • USA
9.9

In a wonderful, "non-touristy" area right at the very end of Venice proper. Perfect place to escape from all the madness of Venice day-trippers. Very close to vaporetto stop (5 minute walk), three vaporetto stops from St. Mark's, one vaporetto stop from Lido. Staff was very welcoming and friendly and rooms were very modern and clean. Would definitely recommend this hotel, especially if you wanted to get away from all the madness of St. Mark's.

  • March 2005
  • Eoin Gallagher
  • Heterosexual Couple
  • Ireland
8.1

The Hotel is well situated in a quiet part of Venice, only a 15-20 minute scenic walk to San Marco Square though there is a boat stop near the hotel that allows for a lazier option.. the hotel rooms are not that big but they are well kept and quite comfortable.

  • February 2005
  • Laura Cassidy
  • Heterosexual Couple
  • Australia
9.2

A little bit off the beaten track and a long walk at night to find a place to eat. The hotel offers an excellent room at less than the price you would expect for Venice. The only fault was that the resaurant was not open for an evening meal and the local restaurant was booked out by a large tour group (staying at Sant Elena)- it must be a favourite for tour groups.

  • January 2005
  • Robert Anderson
  • Heterosexual Couple
  • USA
10

We loved everything about the Sant Elena Hotel. The location in the quiet neighborhood with a couple of minutes walk through the beautiful park to the vaparatto landing, or the 15-20 minute walk to San Marco Piazza. it was better than we expected. We have been traveling through Europe for the last 2 months. This has been one of our better experiences. Venere has been a big help selecting hotels for this trip. We still have 1 more month to go & will keep using venere.com The feedbacks have been very important to my wife & I, & that is the only reason we are filling this out. Normally I wouldn't do this.

  • January 2005
  • Joanne Moore
  • Group of friends
  • United Kingdom
9.8

This hotel was a great find - outside the centre of the city, but a very pleasant 15 minute walk to St Mark's, or a minute's walk to the vaporetto stop that will get you anywhere! The hotel itself was very high quality - all the facilities you could want and the staff were friendly and helpful. My only criticism would be that the breakfast room/bar was quite cold (I was there in January) and not too comfortable for relaxing in. However, that's just a minor thing and did not detract from the overall quality of the hotel.

  • January 2005
  • Anonymous Guest
  • Heterosexual Couple
  • United Kingdom
9.4

Lovely hotel and only 5mins water bus ride from the action. Would def. go back but maybe early spring as was very cold and foggy. Excellent value.

  • January 2005
  • Rafael Gimeno Martínez
  • Not Specified
  • Spain
9.1

The room was very quiet, clean and warm (it was january!). Good breakfast and kind employees. Only 15 minutes in vaporetto from San Marco. If I came back to Venice I would repeat the hotel.

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Room Details

Guests can choose between single, double classic rooms, and junior suites.

All rooms feature private bathroom with hairdryer, air conditioning with individual controls, safe, mini bar, satellite TV, direct dial telephone, heating and Internet connection.

Five rooms come with disabled facilities. Some rooms overlook the lagoon or the canal.

Included/Not Included in the price

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A tax is imposed by the city: EUR 4 per person, per night for guests 16 and older and EUR 2 per person, per night for guests aged 10-15 years old. This tax does not apply to residents of Venice City. Further exemptions may apply, subject to submission of proper documents to the property, to patients, their companions and people staying in the city for specific purposes/duties. The tax only applies to the first 5 nights of a stay, and is collected at the property in cash. 50% reduction applies for 2011: from 1 November to 4 December and 12 to 22 December and for 2012: from 9 January to 3 February, 23 February to 31 March, 1 November to 2 December and 10 to 22 December.
 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Accommodation Services

  • Air conditioning
  • Anti vapor mirrors
  • Baby cots/cribs available
  • Cable TV
  • Coffee and tea maker
  • Direct dial phone
  • Hairdryer in each room
  • High speed Internet access
  • Hypo-allergenic bedding available
  • In-room ironing facilities
  • Individually controlled air conditioning
  • Mini bar
  • Mini fridge
  • Radio
  • Safe
  • Soundproof rooms

How to reach Best Western Premier Hotel Sant'Elena

By car
The hotel is easily reachable from Piazzale Roma, where guests can leave their cars, in a 30 minutes' ride by vaporetto line 51, getting off at Sant'Elena stop.

By train
From the Santa Lucia railway station take vaporetto line 51 and get off at Sant'Elena stop.

By airplane
The Venice Marco Polo airport can be reached in 30 minutes by water taxi or by bus from Piazzale Roma.

Distances from Hotel Sant'Elena

Parco delle Rimembranze - 0.1 km / 0.1 mi
Giardini Pubblici - 0.5 km / 0.3 mi
Naval History Museum - 1.2 km / 0.8 mi
Venetian Arsenal - 1.3 km / 0.8 mi
Church of San Giorgio Maggiore - 1.6 km / 1 mi
Doge's Palace - 2 km / 1.2 mi
National Library of St Mark's - 2 km / 1.2 mi
Galleria Stampalia - 2 km / 1.3 mi
Procuratie Nuove - 2.1 km / 1.3 mi
Procuratie Vecchie - 2.1 km / 1.3 mi
St Mark's Campanile - 2.1 km / 1.3 mi
St. Mark's Clocktower - 2.1 km / 1.3 mi
St. Mark's Basilica - 2.1 km / 1.3 mi
Correr Civic Museum - 2.1 km / 1.3 mi
Le Zitelle - 2.2 km / 1.4 mi
The closest major airports to Best Western Premier Hotel Sant'Elena are:
Venice (VCE-Marco Polo) - 8.9 km / 5.5 mi
Treviso (TSF) - 28.2 km / 17.5 mi

The preferred airport for Best Western Premier Hotel Sant'Elena is Venice (VCE-Marco Polo).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

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