Best Western Hotel Delle Rose - Monticelli Terme, Parma

Very pleasant location and welcome adapted for wheelchairs toilet and other inside doors looking was impossible and despite efforts of the staff the probleme remained unsolved swimming pool is reserved for people making water cure during morning close to a bus stop for parma close to a good and cheap pizzeria

Buon rapporto qualità/prezzo, ma basterebbe poco per migliorare: receptionist poco cortesi, accappatoi e asciugamani per la piscina a pagamento con l'obbligo di restituirli alla reception (molto distante dalla piscina). Assenza di possibilità di ristoro una volta entrati nella zona piscina, con "obbligo" di andare al bar situato all'ingresso e doccia inevitabile al rientro in piscina anche per chi vuole andare solamente a prendere il sole al solarium che è altrimenti inaccessibile.

Dommage que l'hôtel fût en réfection pour certaines parties , ce qui occasionnait du bruit le matin un peu tôt ! Des odeurs de soufre compte tenu des thermes, mais mis à part ces détails, les prestations sont excellentes. Excellent rapport qualité/prix !

Les rosés sont bien fânées ! Tout d'abord un accueil froid et soupçonneux (on essaye de nous facturer l'hébergement de notre fille de cinq ans alors qu'il est sépcifié gratuit sur le site, puis l'entrée de la piscine, là encore gratuit sur le site; finalement on obtient de nous qu'on achète trois bonnets de bain réglementaires à un prix prohibitif). Puis on découvre des couloirs sombres aux moquettes plus qu'usées, la couleur verdâtre des portes et mobilier, une propreté douteuse (impression renforcée par l'odeur de souffre qui suinte partout), et une absence quasi totale de chauffage dans l'hotel et centre de bien-être et ce malgré les derniers frimats d'avril. Bref deux étoile auraient été un maximum et encore on a déjà eu mieux en Italie dans cette gamme. Un hotel à déconseiller sauf pour les acharnés de la cure thermale, hypochondriaques et un peu masochistes !

Hotel bello e confortevole, con parcheggio interno gratuito, colazione varia e di livello discreto, stanza dotata di ampio stanzino-guardaroba. Alla reception però è meglio non aspettarsi che rispondano ai saluti! Per trovarlo non si devono seguire indicazioni per Montechiarugolo, ma dirigersi direttamente a Monticelli terme. Portare con sè accappatoio e ciabatte per poter approfittare della piscina interna.

This place was a thermal spa and it seemed many people were repeat guests. Staff was helpful in explaining the "rules" and providing the opportunity to buy the equipment required for using the pools (bathing caps, etc.). The place was very relaxing and the meals were from fairly delicious to not so great (meats at dinner). Overall, it was a very pleasant and enjoyable experience. There were also opportunities for medical intervention of various sorts, but we did not partake and so cannot comment on them.

Our stay at the hotel was nice and easy. The girl at the reception, service man(angel), the pool man - were all very friendly. Some of the staff in the breakfast/dining room came across as less service, more self oriented. Access to internet was great.