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Hotel Best Western Arosa - Madrid

4 star Hotel Madrid

Salud 21 Edificio Gran Via 29 - Madrid

1-877-662-6988
Price starting from 75.00
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The Best Western Arosa hotel is located in the very heart of Madrid, within walking distance of the most important commercial and business area, and is therefore ideal both for business and leisure travellers.

This ancient building underwent a full restoration in order to offer a charming yet comfortable stay.

The hotel offers a friendly and cosy atmosphere, as well as exceptional service. Wireless Internet access in public areas is complimentary, and the reception desk is open 24 hours a day. The staff will be happy to inform you about all the services offered, such as a fully-equipped meeting room, on-site health club, and a roundtrip airport shuttle (surcharge). Pets are accepted (with limitations and surcharge). 
Venere Guest Rating
Guest Rating 7.8 Good
Based on 107 hotel reviews © 2014 Venere.com

Hotel location was good as expected. The room was a bit disappointing as the only ...

Venere Guest, Malta
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Check Availability at Hotel Best Western Arosa

Book by phone 1-877-214-4288
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Breakfast at Hotel Best Western Arosa

Breakfast is served each morning for a fee.

Hotel Facilities at Best Western Arosa

  • Bar
  • Cafeteria
  • Snack bar
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Pets accepted
  • Laundry room
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Limousine service
  • Shuttle service from and/or to the airport
  • Health club
  • Meeting Room
  • Internet/Email services
  • TV Lounge

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in: between 1 PM and 1:30 AM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 12 per person (one way)
  • Self parking fee: EUR 26.50 per day
  • Pet fee: EUR 17.28 per pet, per night
  • Late check-out fee: EUR 45
  • Rollaway bed fee: EUR 37.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Best Western Arosa is also known as

Arosa
BEST WESTERN Hotel Arosa
Best Western Madrid
Madrid Best Western

8.1

Clean

8.7

Location

7.3

Quiet

7.0

Spacious

7.7

Service

Best Western Arosa Hotel reviews

7.4 Good
  • July 2013
  • Venere Guest
  • Not Specified
  • Brazil

The bedroom window overlooked a courtyard dimly lit and noise of air conditioning.

7.0 Good
  • June 2012
  • Venere Guest
  • Couple
  • Italy

frequently not functioning wi fi

9.4 Outstanding!
  • October 2011
  • Venere Guest
  • Couple
  • USA

Room was a nice size. A/C comfortable. Good location - 2 blocks from Gran Via metro, 5 minute walk to Puerta del Sol, 10-15 minute walk to Plaza Mayor. Good breakfast buffet - 8.70 euro if reserved at check-in, 14 euro otherwise. Free wifi.

1.9
  • February 2010
  • Venere Guest
  • Single traveller
  • GB

This hotel does not qualify for 4 stars property

9.4 Outstanding!
  • January 2010
  • Venere Guest
  • Couple
  • Italy

Great location.Near puerta del sol.Everything very close to hotel.I recommend this hotel.Good price-quality.

8.1 Very Good
  • December 2009
  • Venere Guest
  • Single traveller
  • Italy

Good hotel in a very central location, i payed good price but breakfast was not included. But it was all worth of.

7.7 Good
  • May 2008
  • Venere Guest
  • Ireland

i stayed in Madrid for 4 nights. The hotel location was absolutely briliant. U could not ask for a better location. Food in hotel was good, but slightly overpriced for Madrid. There were quite a few nice restaurants just 5-7minute walk from the hotel. The only one downfall of the rooms was that it was quite dark and the windows werent sound proof. in the mornings it was a little bit too noisy. after all i have enjoyed my stay in hotel and i would go back because the location was superb.

9.0 Wonderful!
  • October 2007
  • Venere Guest
  • Couple
  • Denmark

nice and quiet hotel in the middel of Madrid.

8.2 Very Good
  • July 2007
  • Venere Guest
  • USA

i traveled for five weeks and this was the worst place i stayed at. the staff was so rude and not helpful. Noisy area due to being right on the Gran Via. not recommeded.

8.5 Excellent
  • July 2007
  • Venere Guest
  • USA

This is a great hotel! It is in an amazing location (right near a Metro stop that is easily accessible from the airport). The hotel staff wasn't overly friendly, but wasn't rude. They were helpful and they also provide a shuttle to the airport (which is very convient for those early morning flights). Overall, a great bargain for a clean, neat hotel in a great location!

7.9 Good
  • May 2007
  • Venere Guest
  • Group
  • Germany

We have been a group of 6 persons in 3 twin rooms. We had a good experience with the hotel. It is situated right in the middle of Madrid (underground station: Gran Via) and all relevent sights, shopping areas, night clubs, bars, gay area is within walking distance. As breakfast is not included and highly expensive, we would recommend taking advantage of all the little coffee shops and bars for your start into the day.

8.1 Very Good
  • December 2006
  • Venere Guest
  • Couple
  • Italy

Location is outstanding for reaching almost everything without bus or metro (that are excellent anyway). Hotel very good. Recommended.

3.4
  • November 2006
  • Venere Guest
  • Single traveller
  • Brazil

The hotel was a great deception. The room was too much small and had a smell of fungus. There was no heating system in the room stayed. The employers were not accessible and it was difficult to get help in the hotel. The card system to open the door was not working in my arrival and when I said to the receptionist the problem, he was trying to learn me about how to use the card and made me go upstairs and try too more times before send a person to make the system work. The same occurred with the safety box, tha was not working. By the same price (about 70 euros) you can find a much better hotel located near Sol and enjoy your trip in a better location. There were many prostitutes near the hotel, including during the day.

9.2 Wonderful!
  • August 2006
  • Venere Guest
  • Couple
  • France

Excel hotel. Only problem: the carpark, announced in the list of the services, is public and paying. The hotel is well located at the center of Madrid. Thank you for your site.

8.2 Very Good
  • July 2006
  • Venere Guest
  • Not Specified
  • Spain

Best highlight of this hotel, it's location. It's conveniently located near major attractions, and restaurants. The room was very clean, modern and confortable.The only thing that we found a bit uncomfortable was the elevators because they were very small, but other than that a good hotel and a great city to visit.

10 Outstanding!
  • June 2006
  • Venere Guest
  • Couple
  • Argentina

Breakfast is very expensive.It can be taken at half of the price in restaurants close to the hotel. Lack of TV in public areas(We went there during the football world cup)

6.8 Fair
  • June 2006
  • Venere Guest
  • Group of friends
  • Germany

We stayed in May a few days in Madrid and chose the Arosa because of it' s good location. It is directly at the Gran Via, in the heart of the city. Although we had a room to the main street, it was really quiet because of double windows. The hotel is rated with 4 stars, but that is absolutely exaggerated. It was cleaned every day, but you had some dirty points at the wall, and we supposed that it was mildew.The employees were not very nice, there was one woman that never smiled during our whole stay. At least they spoke some english, but they were not really helpful or friendly. We didn't try the breakfast because it was quite expensive, but there are other possibilities in the area. The price is okay if you consider the location of the hotel. At least the rooms were spacious enough. The bathroom is quite nice. You have an extra door that separates the shower from the toilet, and there was a bidet too. They had a mini bar and air condition. Altogether i would say that it is okay to stay there but there must be better hotels for the same price.

7.6 Good
  • February 2006
  • Venere Guest
  • Not Specified
  • United Kingdom

Excellent central location with the Gran Via metro station literally a few metres away. Good base for sightseeing and shopping. Be aware that the other side of the Gran Via is plagued by 'ladies' plying their wares ... they can be quite insistent!

9.9 Outstanding!
  • January 2006
  • Venere Guest
  • Not Specified
  • USA

This hotel was an excellent value in the winter time. The staff and the room exceeding my expectations based on the price. If you want to be right in the middle of everything Madrid has to offer it is an excellent choice.

5.6 Ordinary
  • January 2006
  • Venere Guest
  • Couple
  • Italy

Non vale le 4 stelle. Ottima soltanto la posizione, ideale per gli spostamenti anche a piedi. La camera a noi attribuita non sembrava essere stata ristrutturata di recente (come, per l'albergo, indicato sulle web pages), e, inoltre, non era servita dalla connessione Internet ad alta velocità (come pure pubblicizzato sul sito).

3.2
  • December 2005
  • Venere Guest
  • Single corporate traveller
  • United Kingdom

This hotel lists ADSL connection among available room facilities and this was the main reason I had booked to stay. However on arrival I was told the hotel only offers one wireless hotspot in a public area. When i informed the reception staff that I could not take the room, they were extremely rude and even denied that the information on the website was incorrect! To make things even worse they even charged my credit card for one night (I have contacted my bank to dispute the charge). My advice is to steer clear of this hotel if customer service and good manners are important to you!

9.9 Outstanding!
  • November 2005
  • Venere Guest
  • Single leisure traveller
  • Italy

very good hotel

8.1 Very Good
  • September 2005
  • Venere Guest
  • Couple
  • Netherlands

very nice hotel, close to the shoppingcenter.

8.6 Excellent
  • August 2005
  • Venere Guest
  • Single leisure traveller
  • France

Une des meilleures situations pour visiter Madrid. Comme beaucoup d'hotels espagnols, il faut enlever une étoile pour avoir les standards français. Prix du petit déjeuner trop élevé (je n'ai néanmoins pas testé) Excellent rapport qualité/prix.

8.2 Very Good
  • June 2005
  • Venere Guest
  • Single leisure traveller
  • USA

The free transportation to and from the airport was not provided. I was told it was not in the computer. Breakfast at 13 Euros was a bit high. Location was excellent.

6.3 Fair
  • January 2005
  • Venere Guest
  • Family Group
  • Germany

We had a great deal of trouble finding the hotel. The map did not tell us that the street would be closed and that we would have to use a public parking lot and walk to the hotel. Since Madrid is not an easy city to drive in,a tip in this respect would have prevented stress at the beginning of our trip.

9.9 Outstanding!
  • December 2004
  • Venere Guest
  • Couple
  • USA

An excellent choice, we liked the location, and loved the room - large for a European room, and very tastefully done. And the price was right. Madrid is not our favorite Spanish city but next time we're there we will definitely want to stay here.

7.4 Good
  • December 2004
  • Venere Guest
  • Not Specified
  • Germany

the room could have been furnished more comfortably ie. with a little arm chair or two and a small table so one could have a little rest in the quietness of the room after comming back into the hotel.There was no means of sitting down in the room.

8.1 Very Good
  • November 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

Great position, doorman very helpful, reception staff excellent.

9.9 Outstanding!
  • September 2004
  • Venere Guest
  • Single leisure traveller
  • Italy

ottimo hotel 4 stelle, in pieno centro di madrid, vicinissimo alla metropolitana. stanze grandi e luminose

9.7 Outstanding!
  • August 2004
  • Venere Guest
  • Couple
  • Hungary

All my experiences were excellents and I will call the attention of my friends on the services of VENERE.com.

8.1 Very Good
  • August 2004
  • Venere Guest
  • Not Specified
  • USA

Excellent location, helpful and friendly staff.

9.3 Wonderful!
  • July 2004
  • Venere Guest
  • Couple
  • USA

This is an outstanding choice. The hotel is probably worth four stars, compare to four star hotels where we've stayed, but at one third the price. The location is excellent within walking distance of most major sites. There are no negatives, except an overpriced breakfast. This can be remedied by eating at Zahara's around the corner. An excellent buy, I recommend it unconditionally.

9.5 Outstanding!
  • July 2004
  • Venere Guest
  • Not Specified
  • Mexico

Great place to stay in Madrid

7.2 Good
  • June 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

Hotel was good, but hotel rate quoted was higher than what other people who stayed in the hotel, at the same time, paid. Apart from that, we had a very pleasant stay.

9.7 Outstanding!
  • June 2004
  • Venere Guest
  • Single leisure traveller
  • Italy

L'hotel è situato in una posizione incredibile direttamente sulla Gran Via e a poca distanza a piedi da tutte le piu' importanti attrattive della città.Il palazzo è molto bello come anche gli interni e sinceramente il prezzo della mia stanza era veramente basso contando la tipologia di hotel e soprattutto la posizione invidiabile.consigliatissimo!

7.1 Good
  • June 2004
  • Venere Guest
  • Single leisure traveller
  • USA

Nothing special about the hotel, but it was a good deal for the price. The common areas were nicer than the rooms. Good bathrooms. Drinks at the bar were very expensive, avoid them. But the airport shutle service was very convenient.

9.8 Outstanding!
  • May 2004
  • Venere Guest
  • Single leisure traveller
  • USA

Excellent location, very clean and nice. I will go back again for sure

8.9 Excellent
  • May 2004
  • Venere Guest
  • Group of friends
  • Finland

Nice hotel with very good service and nice location.

8.2 Very Good
  • May 2004
  • Venere Guest
  • Not Specified
  • Germany

It was a phantastic holiday because of excellent hotel, excellent city, excellent weather and excellent Warner Bros. Movie World.

6.0 Fair
  • April 2004
  • Venere Guest
  • Couple
  • France

the room had no view at all and that's too bad because the location of the hotel was excellent; the room was not very clean

8.4 Very Good
  • February 2004
  • Venere Guest
  • Couple
  • Netherlands

very good hotel right in the heart of madrid near all the sites and shops,breakfast at $16 i thought was expensive

7.0 Good
  • December 2003
  • Venere Guest
  • Couple
  • United Kingdom

Good position in centre of Madrid, staff good, some rooms can have noise from street, but otherwise good value for money, except breakfast was average and therefore expensive as it was not included in price of room. We will return to this hotel when visit Madrid again.

8.0 Very Good
  • April 2014
  • Venere Guest
  • Not Specified
  • El Salvador

6.9 Fair
  • March 2014
  • Venere Guest
  • Not Specified
  • Argentina

8.2 Very Good
  • December 2011
  • Venere Guest
  • Single traveller
  • Spain

6.4 Fair
  • July 2011
  • Venere Guest
  • Couple
  • Greece

8.1 Very Good
  • August 2010
  • Venere Guest
  • Group
  • Italy

7.5 Good
  • June 2010
  • Venere Guest
  • Couple
  • Italy

7.6 Good
  • November 2009
  • Venere Guest
  • Couple
  • Italy

6.7 Fair
  • September 2007
  • Venere Guest
  • Group
  • Germany

8.9 Excellent
  • July 2007
  • Venere Guest
  • Not Specified
  • Cyprus

8.2 Very Good
  • June 2007
  • Venere Guest
  • Couple
  • Italy

7.9 Good
  • June 2007
  • Venere Guest
  • Not Specified
  • Italy

8.2 Very Good
  • May 2007
  • Venere Guest
  • Group
  • Norway

8.9 Excellent
  • November 2006
  • Venere Guest
  • Not Specified
  • Cyprus

7.5 Good
  • October 2006
  • Venere Guest
  • Single traveller
  • USA

5.8 Ordinary
  • June 2006
  • Venere Guest
  • Couple
  • USA

7.8 Good
  • May 2006
  • Venere Guest
  • Couple
  • France

5.7 Ordinary
  • May 2006
  • Venere Guest
  • Group of friends
  • Japan

7.9 Good
  • May 2006
  • Venere Guest
  • Not Specified
  • Germany

7.7 Good
  • April 2006
  • Venere Guest
  • Not Specified
  • Denmark

9.0 Wonderful!
  • April 2006
  • Venere Guest
  • Group
  • Austria

7.7 Good
  • October 2005
  • Venere Guest
  • Single corporate traveller
  • Belgium

8.8 Excellent
  • October 2005
  • Venere Guest
  • Not Specified
  • Brazil

8.5 Excellent
  • August 2005
  • Venere Guest
  • Not Specified
  • Italy

8.0 Very Good
  • July 2005
  • Venere Guest
  • Family Group
  • Mexico

5.8 Ordinary
  • April 2005
  • Venere Guest
  • Family Group
  • Germany

9.2 Wonderful!
  • November 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

5.5 Ordinary
  • November 2004
  • Venere Guest
  • Single leisure traveller
  • Malaysia

7.9 Good
  • November 2004
  • Venere Guest
  • Single leisure traveller
  • USA

7.1 Good
  • October 2004
  • Venere Guest
  • Group of friends
  • Hong Kong SAR, PRC

7.4 Good
  • June 2004
  • Venere Guest
  • Not Specified
  • Spain

8.7 Excellent
  • May 2004
  • Venere Guest
  • Couple
  • Italy

8.0 Very Good
  • May 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

9.5 Outstanding!
  • April 2004
  • Venere Guest
  • Single leisure traveller
  • France

6.9 Fair
  • January 2004
  • Venere Guest
  • Not Specified
  • Spain

8.5 Excellent
  • August 2003
  • Venere Guest
  • Single leisure traveller
  • New Zealand

8.4 Very Good
  • May 2003
  • Venere Guest
  • Single corporate traveller
  • Italy

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Reviews in other languages
8.1 Very Good
  • October 2008
  • Venere Guest
  • Couple
  • USA

8.7 Excellent
  • April 2007
  • Venere Guest
  • Couple
  • Spain

8.1 Very Good
  • March 2013
  • Venere Guest
  • Couple
  • Italy

8.2 Very Good
  • January 2012
  • Venere Guest
  • Not Specified
  • Italy

9.7 Outstanding!
  • August 2011
  • Venere Guest
  • Single traveller
  • Italy

7.7 Good
  • May 2011
  • Venere Guest
  • Single traveller
  • Italy

8.2 Very Good
  • May 2008
  • Venere Guest
  • Couple
  • Italy

8.3 Very Good
  • May 2006
  • Venere Guest
  • Couple
  • Italy

7.5 Good
  • May 2006
  • Venere Guest
  • Couple
  • Italy

9.2 Wonderful!
  • February 2006
  • Venere Guest
  • Couple
  • Italy

2.9
  • December 2005
  • Venere Guest
  • Group of friends
  • Italy

7.7 Good
  • January 2012
  • Venere Guest
  • Not Specified
  • Austria

9.0 Wonderful!
  • August 2005
  • Venere Guest
  • Single leisure traveller
  • Germany

3.5
  • February 2005
  • Venere Guest
  • Couple
  • Switzerland

7.2 Good
  • August 2013
  • Venere Guest
  • Single traveller
  • Spain

7.0 Good
  • December 2008
  • Venere Guest
  • Couple
  • Italy

6.7 Fair
  • June 2007
  • Venere Guest
  • Single traveller
  • Italy

8.5 Excellent
  • January 2007
  • Venere Guest
  • Couple
  • Italy

9.1 Wonderful!
  • May 2004
  • Venere Guest
  • Group of friends
  • Italy

Best Western Arosa Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Best Western Arosa, offering 126 guest rooms with climate control and free local calls. Satellite TV channels and pay movies provided in each room are great for unwinding at the end of a long day. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, complimentary newspapers and phones during their Gran Via visit.

Private bathrooms are outfitted with bidets, hair dryers and complimentary toiletries. Irons/ironing boards, minibars and coffee/tea makers can be found in each room to accommodate basic traveling needs. Additional guest comforts include soundproofing, air conditioning and safes.

A turndown service is available.

Accommodation Services

  • Air conditioning
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Coffee and tea maker
  • Soundproof rooms
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Satellite TV
  • Wireless Internet access

How to reach Best Western Arosa Hotel

By underground
The nearest underground stations are Gran Vía (blue and green lines) and Callao (green and yellow lines).

By train
The nearest train station is Atocha; you can easily reach the hotel by underground blue line in only 10 minutes. getting off at Gran Vía stop.

By airplane Barajas international airport is 14 km from the hotel.

Distances from Hotel Best Western Arosa

Plaza de Callao - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
San Fernando Royal Academy of Fine Arts - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Convent de las Descalzas Reales - 0.3 km / 0.2 mi
Teatro Alfil - 0.4 km / 0.2 mi
Joy Madrid - 0.4 km / 0.3 mi
Fuencarral Market - 0.4 km / 0.3 mi
Lope de Vega Theatre - 0.5 km / 0.3 mi
Mosaic International Institute - 0.5 km / 0.3 mi
San Anton Market - 0.5 km / 0.3 mi
Teatro Espanol - 0.6 km / 0.4 mi
Santa Ana Square - 0.6 km / 0.4 mi
Plaza de Isabel II - 0.6 km / 0.4 mi
Teatro de la Zarzuela - 0.6 km / 0.4 mi
The preferred airport for Best Western Arosa is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12.6 km / 7.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Best Western Arosa

  • Limousine service
  • Shuttle service from and/or to the airport