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Hotel Best Western Premier Shaftesbury London Piccadilly - London

4 star Hotel London
(self-classified...)

65-73 Shaftesbury Avenue Piccadilly - London

1-877-662-6988
Price starting from £ 156 .81
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The Best Western Premier Shaftesbury London Piccadilly has been fully refurbished as a boutique hotel, complete with furnishings by Philippe Starck in public areas and all the luxurious features that its clientele may need.

Combined with comfortably sized public areas, the refreshment lounge, the Premier bar, restaurants, conference facilities, and a 24-hour fitness room, the Shaftesbury provides a haven in central London for both tourist travellers and business people.

Best Western Premier London Shaftesbury Piccadilly also offers dry cleaning/laundry service and laundry facilities, business services, a concierge desk, and complimentary wireless Internet access in public areas.
Venere Guest Rating
Guest Rating 7.0 Good
Based on 81 hotel reviews © 2014 Venere.com

The very best position in London The staff is really very friendly, professional...

Venere Guest, Italy
Read Venere Reviews

Check Availability at Hotel Best Western Premier Shaftesbury London Piccadilly

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Hotel Best Western Premier Shaftesbury London Piccadilly

Breakfast is served each morning for a fee.

Hotel Facilities at Premier Shaftesbury London Piccadilly

  • Business Center
  • Meeting Room
  • Bar
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Entire property is non-smoking
  • Laundry room
  • Gym
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • Internet/Email services

Know before you go

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: GBP 15.95 per person (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Best Western Premier Shaftesbury London Piccadilly is also known as

Premier Shaftesbury London Piccadilly
Premier Shaftesbury Piccadilly
BEST WESTERN PREMIER Shaftesbury Hotel
Best Western London
London Best Western

8.1

Clean

8.6

Location

7.0

Quiet

5.9

Spacious

7.0

Service

Premier Shaftesbury London Piccadilly Hotel reviews

5.9 Ordinary
  • May 2014
  • Venere Guest
  • Mature couple
  • Ireland

The street noise was most intrusive. I would not use this hotel again unless a quiet room could be guaranteed. If one was hard of hearing this would be a brilliant place to stay!,

8.0 Very Good
  • November 2010
  • Venere Guest
  • Group
  • Norway

The best location in London if you are looking for party. Young clientel and the resepcion vas a bit suspicious; are you going to party and make noice?

9.2 Wonderful!
  • August 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

very nice stay,everyting as wished except as a first floor room facing on to Shaftesbury avenue was a bit noisy.

9.4 Outstanding!
  • May 2009
  • Venere Guest
  • Not Specified
  • Russia

I am quite satisfied with my staying in the hotel. Excelent location both for business and for sightseeing. Very helpful, friendly and competent personnel. The hotel was recommended to me by me collegues who had stayed in the hotel before.

7.3 Good
  • April 2009
  • Venere Guest
  • Single traveller
  • Luxembourg

My only criticism is that the elevator was broken for my whole stay.

3.5
  • January 2009
  • Venere Guest
  • Family with older children
  • France

Aucun service 2 jours pour réparer une télécommandede TV 3 jours pour réparer un frigo Chauffage d'appoint dans la pièce brulant Aucun service ( frigo non rempli, verres non remplaxés ...) Salle de bain avec WC non séparé, le tout étant de la taille d'un WC ! Emplacement super

8.2 Very Good
  • December 2008
  • Venere Guest
  • Group
  • Spain

It was a quite good premises in an excellent location. But there are two thing we did not like. On the one hand, we had to pay in the very moment we arrived, even before going to the rooms, which is not, at least, elegant. On the other hand, the second night we stayed, some of us could not sleep well because the bedroom wall was also the wall of a disco. And that should be prevented.

3.0
  • November 2008
  • Venere Guest
  • Family with young children
  • Belgium

Hotel with a narrow entrance on Shaftesbury Avenue was rated as 4 stars. I would like to know which were the criteria of the authority which rated this hotel. What justifies the price of breakfast at the hotel atabout £15/person. Is this a way to discourage guests? The corridors were smelly with the spray against the cockroaches. It is a pity for the great location of this hotel

8.0 Very Good
  • September 2008
  • Venere Guest
  • Single traveller
  • Canada

The Hotel was ideally located, with great service, very comfortable bed in a quiet room.

7.3 Good
  • June 2008
  • Venere Guest
  • Young couple
  • Spain

It's a perfect place to visit London. The place is close to everything (Picadilly, Leicester, Trafalgar, Soho, ChinaTown,...). You can go to everyplaces just walking. The room is a little small but comfortable. If I return, I'll book the same hotel.

5.1 Ordinary
  • August 2006
  • Venere Guest
  • Mature couple
  • France

Many facilities out of order in the room,varied breakfast but becoming poor towards 10am

7.5 Good
  • August 2006
  • Venere Guest
  • Single traveller
  • United Kingdom

On checking in informed that air conditioning had failed and I was moved to Shaftesbury Kensington. Staff helpful but journey poor. Whole point of staying at original hotel was its location. Comments are with respect to Shaftesbury Kensington hotel

7.3 Good
  • July 2006
  • Venere Guest
  • Young couple
  • Hong Kong

great location, Spacious room, good facility provided in room, but the LCD tv is sometimes affected by electricity appliance and the mouse is not working for internet. overall, it's a good hotel to stay in. i will choose it if i go to london again.

7.4 Good
  • June 2006
  • Venere Guest
  • Mature couple
  • Brazil

Taking into consideration the "costs/ bennefits" aspects, my stay in Hotel Best Western Premier Shaftesbury can be considered as very interesting and I would be back there if I am back to London. I asked two times to the reception people to check the internt acess through TV set available at the room and to disconnect the heater available at bath room (it was very hot in London during my stay there ) but I go NO reactions for their side to fit said devices accordingly. I needed and asked for reception/ concergiery people to provide me with two (half litters) bottles of mineral water ( like the ones available at minibar when I arrived to my room there) but it was impossible to find, at least one, at the hotel at that day.Even I assisted the door man to look for it on different places of the hotel. On the next day again, despite of new request from my side, I could not have bottles of mineral water inside the minibar of my room. So, Hotel empployees need to be a little bit more trainned, for efficiency and be little bit more polite with the customers. Congratulation for the perfect Venere Reservation system which worked properly.

5.0 Ordinary
  • June 2006
  • Venere Guest
  • Single leisure traveller
  • Italy

Maybe I just started off on a bad foot. For the first time ever my reservation through Venere was cancelled (and I did e-mail them to confirm and had their confirmation number.) I had to insist to be checked in, staff was non caring, unfriendly and it did not improve the 4 days I stayed there. Room very small but adequate. Will not go there again, not worth the money

4.8 Ordinary
  • May 2006
  • Venere Guest
  • Couple with children
  • USA

Two adjoining rooms were requested; directions were poor and we arrived late Saturday night to find that we were allocate three rooms, one double and two singles, hardly acceptable for a family of 4 (two young teens).

6.8 Fair
  • May 2006
  • Venere Guest
  • Not Specified
  • Italy

l'hotel è sicuramente in una zona strategica, oserei dire nel cuore di Londra. Comodissimo sia per gli spostamenti a piedi, che per prendere la metropolitana.

8.2 Very Good
  • March 2006
  • Venere Guest
  • Heterosexual Couple
  • USA

Fine location near Piccadilly. Our room was nice enough; a good bargain for the area. Reception was cordial and staff helpful and friendly, although the public areas are a bit dowdy. Overall, however, a nice solution for a moderate budget.

6.0 Fair
  • February 2006
  • Venere Guest
  • Family Group
  • United Kingdom

I FOUND THE RECEPTIONIST BEHAVOUR ON ARRIVAL MOST DISCONCERTING. ALTHOUGH HE HAD MY ROOM BOOKING HE INSISTED THAT MY BOOKING WAS FOR A ROOM ONLY AND THE COST OF BREAKFAST WAS EXTRA -FORTUNATELY I HAD A PRINT OUT OF MY CONFIRMATION WITH YOURSELVES WHICH CONFIRMED THAT THE PRICE I WAS QUOTED INCLUDED BREAKFAST. BUT IT DID CAUSE UNEASYNESS AND A LOT OF WHISPERING FROM THE STAFF, WHICH I FELT WAS MOST UNPROFESSIONAL. IN THE MORNING DIFFERENT STAFF ON RECEPTION TRIED TO CHARGE ME AGAIN FOR BREAKFAST AND I HAD TO GO THROUGH A SIMILAR PROCEDURE. THE STAFF IN THE RESTAURANT WERE VERY PLEASANT AND HELPFULL AND OVERALL EVERYTHING ELSE WAS AS ADVERTISED - BATHROOM WAS ON THE SMALL SIZE AND NO TOILETRIES APART FROM LIQUID SOAP.

9.0 Wonderful!
  • February 2006
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

A very comfortable, convenient and quiet Hotel in a very central location. We will be back. Thanks.

7.6 Good
  • January 2006
  • Venere Guest
  • Heterosexual Couple
  • Italy

The hotel is close to Piccadilly Circus, the rooms are very clean with the lcd tv in the bathroom and fine Villeroy & Boch tea cups in the room. The serivice is good; if you have to call a taxi or book a resturant you're sure to find an helpful hand.

7.0 Good
  • January 2006
  • Venere Guest
  • Family Group
  • United Kingdom

No hot water was available in the morning due to a "breakdown" I got the impression this was not the first day. It would have been simple to advise us when we booked in. This did spoil an otherwise excellent stay.

8.4 Very Good
  • November 2005
  • Venere Guest
  • Not Specified
  • Ireland

This hotel is very central to many theatres and transport network.There are also some good ,reasonably priced restaurants close by. Reception staff were extremely courteous and helpful.

5.7 Ordinary
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • Spain

Las habitacónes son las más pequeñas que he visto en mi vida, pero están muy bonitas decoradas. El sitio es fantástico para conocer Londres sin usar apenas transporte.

5.5 Ordinary
  • August 2005
  • Venere Guest
  • Single leisure traveller
  • Germany

Rooms are extremely small and with 99 Pounds very expensive! The aircon leaked at night and water was dripping on my bed! Location near Leicester Square is good, but also noisy if you open the window. Next time I will look for a better place.

7.5 Good
  • August 2005
  • Venere Guest
  • Single corporate traveller
  • Israel

Superb location. The room was too little, but ok for one night. This detail should appear in the hotel info provided. The cleaniness of the room can be improved. Very cooperative personnel at the reception.

4.2 Ordinary
  • December 2004
  • Venere Guest
  • Not Specified
  • United Kingdom

The room and the service were adequate but very sub-standard for the prices charged. For a smaller charge I would have received better service, with breakfast included, for at least £100 less at several West End hotels of equal or better quality. As I travel to London a lot on business and for pleasure I use good quality hotels on a regular basis. I shall no longer be inclined to try Best Western after this over-priced experience.

7.3 Good
  • November 2004
  • Venere Guest
  • Couple with children
  • Norway

Stayed in november 2004 with my family. Friendly staff, good service. Nice rooms and standard, although the room were a bit smaller than expected (we stayed in a double executive). The traffic could also bother some people. But we think both size and (the poorer) quietness of the rooms was highly acceptable. The great location of the hotel made up for this. We would highly recommend the hotel, and wouldn't mind staying there again.

7.1 Good
  • October 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

The room itself was nice apart from the main light not working, but the hotel did give us complementary breakfast, the room size for a junior suite, was not what i expected, i thought that it would be much bigger than that. The location was fantastic, overall would definately stay there again.

7.9 Good
  • October 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

Overall rating would have been excellent except for an incident when I asked for a taxi to be called for my departure to Victoria Station. When I arrived I was informed that the fare was more than 10 pounds in excess of the normal taxi fare because I the front desk personnel had called a limo. I feel that this was deliberate because I asked for a taxi and was not informed that a limo would be called. This incident ruined what would otherwise have been an excellent stay. The hotel was great. The low quietness rating is because my room was next to a restaurant or club that was active until about 3:00 a.m. but that did not bother me as much as the taxi because there was a second door which mostly blocked the noise.

9.5 Outstanding!
  • July 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

really nice stay short but sweet. Nice room. Good location for station, oxford street and local attractions as well as resturants and bars. Would stay again when next on buisness or even for a weekend break. Thankyou.

9.4 Outstanding!
  • June 2004
  • Venere Guest
  • Single corporate traveller
  • Italy

Ottimo hotel, è veramente pulito e in piano centro. Per gli amanti del calcio c'è anche la tv in bagno...piccoli lussi!

7.1 Good
  • June 2004
  • Venere Guest
  • Single corporate traveller
  • Canada

everything was excellent...except the room size : a bit too small!

8.5 Excellent
  • May 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

Very nice

4.2 Ordinary
  • October 2003
  • Venere Guest
  • Single leisure traveller
  • Israel

I was disapoined /the room wasn't clean,especially the toilet,the carpet,the blanket.It smells very bad. I coudn't open a window becouse of the repairing in the Hotel,No one let me to know abaut, the elevator most of the time didn't move.the air condition leak. to my opinion this is a twם star hotel.

8.5 Excellent
  • July 2003
  • Venere Guest
  • Group of friends
  • United Kingdom

Very Good location for the West End and Oxford Street. Looks a little run down from the outside but comfortable and clean once inside. All rooms appear to be air conditioned which was very much a bonus for the weekend we stayed was very hot and humid. I would stay there again.

5.9 Ordinary
  • May 2003
  • Venere Guest
  • Gay Couple
  • USA

Great location. Attentive staff. The renovated breakfast room is attractive. But nothing in the hotels description did it say the hotel was being renovated!!!No hot water one day. No elevator in service after the first day and construction, including jack hammering, going on all day.

2.5
  • March 2003
  • Venere Guest
  • Single leisure traveller
  • USA

I have written a long letter to Best Western Hotels in the United States telling how unhappy I was with my stay at the Best Western Shaftesbury in London. The room I had, 506 on the fifth floor, was 15 feet long by six feet wide,had no room even for a chair. The window blinds didn't work and the room was perpetually night. My requests for this and other things to be corrected were ignored. I found the price excessive for my "cell" room. I found the antique elevator a hazard and frighteningly small. I have stayed in many Best Western hotels with satisfaction. This was the one exception, I hope never to experience again. The front of the hotel was boarded up and nothing like the picture shown. The banging and clanging by the workmen in the basement - for what reason nobody would tell me - was continuous. It was amazing how the staff,immediately there was a complaint, suddenly found it difficult to understand English. I am writing a story about my stay for a Canadian national newspaper and am considering sending it to the London Daily Mirror where my stories, all good until now, have been printed many times. I hope this review keeps everyone away from the Shaftesbury. I believe I should be given my £356 back! Even then I would still have nighmares.

6.0 Fair
  • February 2003
  • Venere Guest
  • Not Specified
  • Germany

Great location if you are going to theatres. We could walk to every show! Construction was happeneing while we were there, so a bit noisy from all of that, but hopefully that will be over soon. Room smelled liked stale smoke, and there were stains on the furniture, but can't beat the location! And the conceigere was very nice and helpful!!

7.8 Good
  • February 2013
  • Venere Guest
  • Not Specified
  • Spain

7.7 Good
  • August 2010
  • Venere Guest
  • Single traveller
  • Spain

7.9 Good
  • April 2010
  • Venere Guest
  • Single traveller
  • Russia

7.1 Good
  • January 2009
  • Venere Guest
  • Not Specified
  • Turkey

9.2 Wonderful!
  • December 2008
  • Venere Guest
  • Single traveller
  • Latvia

7.1 Good
  • October 2008
  • Venere Guest
  • Single traveller
  • France

4.4 Ordinary
  • September 2008
  • Venere Guest
  • Single traveller
  • Ireland

9.5 Outstanding!
  • August 2008
  • Venere Guest
  • Single traveller
  • Latvia

9.4 Outstanding!
  • August 2008
  • Venere Guest
  • Single traveller
  • Latvia

6.9 Fair
  • September 2006
  • Venere Guest
  • Family with young children
  • Canada

5.8 Ordinary
  • June 2006
  • Venere Guest
  • Single corporate traveller
  • Sweden

4.8 Ordinary
  • May 2006
  • Venere Guest
  • Not Specified
  • Italy

7.7 Good
  • February 2006
  • Venere Guest
  • Not Specified
  • Spain

7.3 Good
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • Turkey

6.8 Fair
  • November 2004
  • Venere Guest
  • Family Group
  • Spain

7.9 Good
  • November 2003
  • Venere Guest
  • Heterosexual Couple
  • Italy

6.7 Fair
  • January 2003
  • Venere Guest
  • Family Group
  • Italy

7.0 Good
  • January 2003
  • Venere Guest
  • Group of friends
  • Spain

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Reviews in other languages
9.0 Wonderful!
  • October 2009
  • Venere Guest
  • Gay Couple
  • Argentina

8.7 Excellent
  • April 2006
  • Venere Guest
  • Heterosexual Couple
  • Spain

4.3 Ordinary
  • November 2011
  • Venere Guest
  • Family with older children
  • Italy

4.9 Ordinary
  • June 2010
  • Venere Guest
  • Italy

8.0 Very Good
  • April 2010
  • Venere Guest
  • Not Specified
  • Italy

7.8 Good
  • October 2009
  • Venere Guest
  • Mature couple
  • Italy

8.6 Excellent
  • April 2009
  • Venere Guest
  • Mature couple
  • Italy

6.8 Fair
  • January 2009
  • Venere Guest
  • Not Specified
  • Italy

5.5 Ordinary
  • January 2009
  • Venere Guest
  • Group
  • Italy

7.0 Good
  • July 2006
  • Venere Guest
  • Family with older children
  • Italy

5.7 Ordinary
  • October 2003
  • Venere Guest
  • Family Group
  • Italy

4.9 Ordinary
  • August 2003
  • Venere Guest
  • Family Group
  • Italy

7.2 Good
  • November 2009
  • Venere Guest
  • Young couple
  • France

7.5 Good
  • June 2009
  • Venere Guest
  • Mature couple
  • France

8.0 Very Good
  • January 2009
  • Venere Guest
  • Mature couple
  • France

4.3 Ordinary
  • June 2003
  • Venere Guest
  • Single leisure traveller
  • Germany

8.1 Very Good
  • February 2012
  • Venere Guest
  • Young couple
  • GB

10 Outstanding!
  • September 2003
  • Venere Guest
  • Family Group
  • Mexico

4.8 Ordinary
  • June 2014
  • Venere Guest
  • Single traveller
  • Italy

7.4 Good
  • July 2007
  • Venere Guest
  • Group
  • Italy

8.1 Very Good
  • June 2005
  • Venere Guest
  • Group of friends
  • Italy

9.5 Outstanding!
  • December 2004
  • Venere Guest
  • Not Specified
  • Italy

7.7 Good
  • October 2002
  • Venere Guest
  • Single corporate traveller
  • Italy

Premier Shaftesbury London Piccadilly Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Best Western Premier Shaftesbury London Piccadilly, offering 67 guest rooms with climate control and free local calls. Guests can unwind at the end of a long day and enjoy 20-inch plasma televisions with DVD players and pay movies. Business travelers visiting the Soho area will have access to free (wired) high-speed Internet access as well as desks and complimentary newspapers. A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip.

Private bathrooms are outfitted with complimentary toiletries. Irons/ironing boards, minibars, coffee/tea makers and hair dryers are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, safes and blackout drapes/curtains.

Accommodation Services

  • Air conditioning
  • Pay-Per-View
  • Mini bar
  • Coffee and tea maker
  • Baby cots/cribs available
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • TV
  • DVD player
  • High speed Internet access

How to reach Best Western Premier Shaftesbury London Piccadilly Hotel

By underground (tube) Piccadilly and Leicester Square underground stations are the nearest to the hotel.

By train From Waterloo International station: take the Bakerloo line to Paddington station. By airplane From Heathrow Airport London: take the Heathrow Express to Paddington station. From Gatwick Airport London: take the Gatwick Express to Victoria station. From Luton Airport London: take the Thameslink to King's Cross St Pancras station. From Stansted Airport London: take the Stansted Express to Liverpool Street station.

Distances from Hotel Premier Shaftesbury London Piccadilly

Queens Theatre - 0.1 km / 0 mi
Prince Edward Theatre - 0.2 km / 0.1 mi
Leicester Square - 0.2 km / 0.1 mi
Prince of Wales Theatre - 0.2 km / 0.1 mi
Palace Theatre London - 0.2 km / 0.1 mi
Wyndham's Theatre - 0.3 km / 0.2 mi
Photographers' Gallery - 0.3 km / 0.2 mi
Piccadilly Theatre - 0.3 km / 0.2 mi
Piccadilly Circus - 0.3 km / 0.2 mi
Shaftesbury Monument - 0.3 km / 0.2 mi
Noel Coward Theatre - 0.3 km / 0.2 mi
Theatre Royal Haymarket - 0.4 km / 0.2 mi
Cambridge Theatre - 0.4 km / 0.2 mi
Her Majesty's Theatre - 0.4 km / 0.2 mi
Coliseum Theatre - 0.4 km / 0.3 mi
The closest major airports to Best Western Premier Shaftesbury London Piccadilly are:
London (LCY-London City) - 12.6 km / 7.8 mi
London (LHR-Heathrow) - 22.5 km / 14 mi

The preferred airport for Best Western Premier Shaftesbury London Piccadilly is London (LHR-Heathrow).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

There is no official body operating a star rating scheme for accommodation in this city and therefore this hotel has been classified by the property itself.