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Best Western Citadel Hotel - Istanbul

4 star Hotel Istanbul

Kennedy Caddesi Sahil Yolu No:12 Ahirkapi - Istanbul

Price starting from 101.15

Best Western Citadel Hotel is near the boardwalk in the area of Sultanahmet and offers an excellent solution for travelers looking for family-friendly Istanbul hotels with free breakfast, 24-hour room service and a diner with garden views.

Enjoy breakfast, lunch and dinner at this 4-star Istanbul hotel's restaurant where you're sure to find something to suit your taste. There is also a bar/lounge where guests can enjoy drinks after a long day. Knowledgeable staff available at the front desk 24 hours-a-day and can provide tour/ticket assistance, express check-in and express check-out.

Free Wi-Fi is provided. Planning a meeting? This hotel has conference rooms, as well as a business center. Enjoy free newspapers in the lobby, where you will also find a safe at reception for your valuables. Other amenities include dry cleaning/laundry, a garden, concierge services, laundry facilities and a computer station.

Venere Guest Rating
Guest Rating 8.1 Very Good
Based on 12 hotel reviews © 2015

Charming, quaint hotel located in the heart of old Istanbul Sultanamet area in wal...

Venere Guest, Kazakhstan
Read Venere Reviews

Check Availability at Best Western Citadel Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Best Western Citadel Hotel

A free breakfast is served each morning.

Facilities at Best Western Citadel Hotel

  • Business Center
  • Meeting Room
  • Conference room
  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Laundry service
  • Room service - 24 hour
  • Laundry room
  • Garden
  • Personal newspapers
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Shuttle service from and/or to the airport
  • Valet service
  • Free parking
  • Internet/Email services

Know before you go

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in: after 1 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You’ll be asked to pay the following charges at the hotel:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120.00
  • Airport shuttle transfer per adult: EUR 25 (one way)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

National rating

Official Turkey Classification provided by Turkey Ministry of Tourism
Turkey Ministry of Tourism assigns an official classification for accommodations in Turkey. This Hotel property is awarded the following classification: Special Class. For the benefit of our customers, we have provided a rating based on our rating system.

Best Western Citadel Hotel is also known as

Best Western Citadel Hotel
Citadel Hotel - Special Class
Best Western Istanbul
Istanbul Best Western











Best Western Citadel Hotel reviews

7.4 Good
  • July 2013
  • Venere Guest
  • Single traveller
  • Kuwait

Well The ecperience in "Best Western Citadel Hotel" was great compared to the location beside Marmara sea & 5 minutes walk away from "Sultanahmet area" After 18th visits to Istanbul i really decided, for the first time, to book in the same hotel once i decide to visit the city again

8.9 Excellent
  • May 2012
  • Venere Guest
  • Couple
  • Canada

Fabulous location overlooking the sea - great breakfast, made our stay in Instanbul very special.

7.9 Good
  • November 2010
  • Venere Guest
  • Couple
  • United Arab Emirates

The BWCH is well positioned for tourists and access to the airport (30 minutes). The rooms are small but clean and relatively quiet considering the main road is directly in front of the hotel. The staff was accommodating but quite impersonal ... just doing their job ... quite normal for Turkish hotels we find. However, they did 'flex' on the late check out and various other minor requests. We would recommend this hotel for travelers on the road for an extended time and conscious of their accommodation budget. With a good breakfast included, it was good value.

10 Outstanding!
  • June 2010
  • Venere Guest
  • Couple
  • Australia

When booking for 4 nights we requested a room with a view of the Bosphorus.(we later learnt all rooms had a view of B.)We were given 1 of the 6 rooms with a balcony overlooking the B. This we really enjoyed as many vessels move up and down the B. all day. Hotel is walking distance to main tourist sites. A 1.5 hour ferry trip costs only 10 lira.ferries are also walking distance from hotel.

8.8 Excellent
  • February 2009
  • Venere Guest
  • Single traveller
  • France

I have stayed at this hotel several times, when in Istanbul, and I am generally satisfied. Nice little hotel, with view and breathing space (most Istanbul medium-priced hotels are in narrow, bumpy, often dirty streets), walking distance from the old town (Sultanahmet)and a short ride by cab or light-train from the city center and the ferry ports. Four fish restaurants 2-3 minutes walk, and more by taxi along the boulevard on which the hotel is located. The only problem I have run into twice is that, in spite of the assurances of that the credit card given at the online booking will not be charged, the hotel has charged such card before even my arrival!

8.8 Excellent
  • January 2009
  • Venere Guest
  • Couple
  • Austria

perfect location for some days off - directly on the seaside, only some minutes from the historical center, 15 min walk to the ferry-station (asia, prince-islands). staff is very friendly & helpful - nice starting information at arrival (keep your fingers away from offered sightseeing-tours, shows, aso.) rooms are very clean, all equipment works properly - ask for a room in the highest floor with sea-view! breakfast offers a wide range of food on the bufet. try the turkish tea! from/to the airport take a taxi (lira 30,00)

8.1 Very Good
  • January 2007
  • Venere Guest
  • Family with young children
  • Greece

For the two first nigths, we were accomodated in a room smaller than we asked, inappropiated for two adults and a child. They apologized and promised us that it would be only for the first night and we accepted, but at last we stayed in that room for a second night and we addressed a complain to the direction of the hotel. The third day we changed to a bigger room.

9.9 Outstanding!
  • August 2012
  • Venere Guest
  • Couple
  • GB

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Reviews in other languages
  • September 2014
  • Venere Guest
  • Couple
  • Spain

7.9 Good
  • November 2010
  • Venere Guest
  • Couple
  • Italy

7.6 Good
  • April 2007
  • Venere Guest
  • Couple
  • France

Best Western Citadel Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Best Western Citadel Hotel, offering 31 guest rooms with free local calls. Guests can kick back at the end of a busy day and enjoy 23-inch LCD televisions with cable channels. Business travelers will have access to free wired and wireless high-speed Internet access as well as desks and complimentary newspapers during their Sultanahmet visit.

Private bathrooms are outfitted with showers and hair dryers. Refrigerators, irons/ironing boards, minibars and coffee/tea makers are supplied in each room to facilitate basic travel needs. Rooms also include air conditioning and free bottled water.

A turndown service is available.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Mini fridge
  • Extra beds
  • Baby cots/cribs available
  • Coffee and tea maker
  • Hairdryer in each room
  • In-room ironing facilities
  • Desk
  • LCD flat screen TV
  • Safe
  • Cable TV
  • High speed Internet access
  • TV
  • Wireless Internet access

Distances from Best Western Citadel Hotel

Mosaic Museum - 0.3 km / 0.2 mi
Arasta Bazaar - 0.4 km / 0.2 mi
Blue Mosque - 0.4 km / 0.3 mi
Sultanahmet Square - 0.5 km / 0.3 mi
Fountain of Sultan Ahmed III - 0.5 km / 0.3 mi
Hagia Sophia - 0.5 km / 0.3 mi
Tomb of Sultan Ahmet I - 0.5 km / 0.3 mi
German Fountain - 0.5 km / 0.3 mi
The Million Stone - 0.6 km / 0.3 mi
Basilica Cistern - 0.6 km / 0.4 mi
Serpentine Column - 0.6 km / 0.4 mi
Hippodrome - 0.6 km / 0.4 mi
Gulhane Park - 0.6 km / 0.4 mi
Le Arts Turcs - 0.6 km / 0.4 mi
Hagia Irene - 0.6 km / 0.4 mi
The preferred airport for Best Western Citadel Hotel is Istanbul (IST-Ataturk Intl.) - 13.9 km / 8.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Best Western Citadel Hotel

  • Shuttle service from and/or to the airport
  • Valet service
  • Free parking