Hotel Best Western Metropoli - Genoa

We had a great view of the piazza from our room. How exciting to watch a small parade of performers related to a Swan Lake presentation go by with the music from the ballet playing. Great tratorias and pizzerias near by as will as walking distance to the shopping areas. Parking is a 5 minute walk at 20 euro per 24-hours.

We visited Genoa to meet friends living there. We did the same thing 2 years ago and thought we had booked the other Best Western property, in Genoa, we used previously. Having realised our mistake when our host took us there, we were very pleasantly surprised. Our host assured us that his in-laws use the Metropoli when visiting from the UK. Whilst there was some noise from adjacent rooms, our experience this time tells us we prefer this property over the other one. Very helpful and friendly receptionist.

Good location, remote parking (not safe as vehicle was damaged by unknown person),good breakfast, rooms could be bigger

Excellently situated, friendly and helpful staff , comfortable . excellent breakfast. Was a very worthwhile choice and good value.

The hotel is nicely located in the center of the city. The facility is refurbished and adequate, rooms are small (as in old buildings) but nice. The front side is on a very noisy square, but I asked to change with a room on the back and the staff was quite helpful and accomodating. The fast and free internet WiFi is a plus for business travelers.

We were very happy with our stay at Best Western Metropoli, room was spacious, clean and comfortable. Was pleased as the sofa bed for the children converted to a bunk and was comfortable. Staff were all friendly and helpful. Location was good with nice restaurants close. Breakfast was excellent with a lovely selection to choose from. Great value for money.

We stayed just one night. the hotel is on the edge of the old town and safe to walk back to at night. some areas down by the port were intimidating at dusk when groups of young men were hanging around. wouldnt want to wander through small streets at this time near port. hotel close to bars. room had akettle unusaul for italy. cofee at breakfast disapointing ask for a speciality coffe to be made for you otherwise you will be disapointed. hotel what you would expect for Best western. would recomend value for money (prebooked) suprised duvet cover not present just sheet ove and above.

Perfect location, nice staff!

Hotel is excellently situated on edge of the Centro Storico and close to Via Garabaldi, with its famous Palazzi, and is also close to the more modern Piazza de Ferrari, the centre of the modern city. Room was fairly small, but comfortable, and breakfast was substantial. Staff were very helpful. There is a free Wi-Fi link with very good reception. The only reservation was that there was a fair amount of traffic noise from the Piazza Fontana Marose onto which the hotel faces.

One of the best price/quality-ratios ever! Extremely clean, quiet and friendly. Good air conditioning, which is good to have if you visit Genoa during the summer months. And the location: perfectly between the wonderful old town and the amazing Via Garibaldi with its famous palaces.

I stayed at the Best Western for only one night while en route between Stelvio and Cinqueterre. The location was very convenient, around the corner from Via Garbaldi and it's procession of palaces. The highlight of this hotel is the staff. Always available, always friendly and always willing to help, their service shines. They got a well deserved rating of 10. The hotel is located in a historical building which shows some shortcomings: rooms are small (mine was tiny) and the accesses in general are not very friendly (too many stairs and narrow corridors). Overall I would rate my stay at 8.

Exquisite-the interior decoration of every room in this hotel is in the best taste and faultless. Value for money is excellent. The staff provided a professional, pro-active and friendly service, prepared to go out of their way to assist, even volunteering an espresso with fresh pastries mid-afternoon-see if you can get Claudio to attend as barista. Breakfast was included and it was sumptous-we did not want to leave by mid-morning. The 10 minute walk from the rail station takes you through the best sights of Genoa which you will retrace during your stay there. Free computer access, plasma TV, luxury bathroom, quiet, central-you won't find better in Italy.

Nice, quiet and central location, good service, helpful staff.

Excellent location between Principe station and port. This was my second stay and I hope to return.

In February this year I spent a few days at this hotel with my family. Even though we arrived pretty late, they gave us a warm welcome. The room was spacious enough, the beds and bathroom were extremely clean. The location of the hotel is at an excellent place, and we could walk to any part of the town in very short period of time. Hotel breakfast was very decent, and what prompted us to choose this hotel and to spend time in it was the price which is in accordance with what the hotel offers, because this hotel is not luxurious. In any case, we are more than satisfied and if we visit Genoa again, we would definitely stay in this hotel. Note that this hotel is not for elder guests because there are steep stairs on the way to the reception. Dubravka Stojkovic

When I stay in Genoa it is for work. This hotel is 460 paces from the office yet there are other hotels even closer and higher star rating. None of those hotels offer the same care and interest about me as an individual guest. I was asked three time if everything was OK and greeted with a smile every single time I encountered someone. Breakfast buffet was more than adequate. Location is fabulous. I opted for a larger room and thibnk the space to price ratio is well worth it. I shall stay there in future as well.

Wonderful!!

A very good hotel for a fair price in a very good location central to all we wished to see in Genova. The staff were very efficient, helpful and friendly. The facilities were all we needed.

Really nice hotel, right in the center, good breakfast, nice service!

We booked for a superior room. I am not sure that is waht we got. Room not all that large and view from window was of a back alley. However the staff were very friendly and helpful. Our room had been changed because we arrived early although they did not admit to downgrading of the room this I suspect is what happpented to allow us early access to a room - we were happy to leave our bags and go off for the day. Site very central and attractive hotel.

Exactly what you expect from a Best Western, very nice inside, clean and pleasant. The room was spacious and the breakfast was good. The location is all right, if you plan to take your car to go downtown... as the hotel surroundings is not pretty at all. But convenient.

Good central location

A perfect place to have a good night's rest, a good breakfast; the way it should be!

Hotel is locate close to the old town center. While this makes it a very good base for exploring the surroundings by foot, the problem is they do not have any parking at the hotel -- one is forced to make short but winding trip to a (public) parking garage. Rooms were very spacious, clean, attentive and quite service. I would definitively recommend it if traveling to Genova for business, less so if arriving by car for leisure.

Ideal location in the city centre and close to main attractions. Though the room was quite small

Hotel is close to the antica part of town, and about 15 minutes walk to the Porto Antica and the Genoa Acquario. THe service is very good, and the rooms are new and clean. Unfortunately the time we were there, the hotel suffered 2 blackouts, one of which I had to carry my sleeping 5-yo up 6 flights of steps. We also asked for the ac to be turned on when we got to the hotel, and after our evening walk it was done. Breakfast was amazing with a very good selection of meats, breads, cereals and sweets.

Excellent location and only a short walk to the old port. Parking is located nearby but is reasonably expensive. Room and hotel interior were quite modern. No complaints about our stay.

Ottima posizione nel centro della citàà. Un pò problematico parcheggiare. Albergo accogliente

Very convenient location. Shame the air conditioning was not being operated. Front rooms very noisy day and night. Needed windows open as rooms got very hot. Staff very helpful.

Cleanliness of the room should be improved and some cracks in the wall restaured. The room was a bit dark. Breakfast is varied and very good. The location is the major advantage of staying in this hotel, every main places of the city being just at walking distance.

Very well located hotel. Very good price to qualtiy. The only drawback is that the breakfast did not inlude hot items, such as scrambled eggs, bacon, etc

Actually stayd there twice :-) The place is really nice - you are in the middle of the city and it takes about 15 minutes to get anywhere you need (main Museums, shopping street or Aquarium). Very helpful and friendly personnel.

Typical with most Best Western hotels, it's good in a nice area. Since Genova is small so this hotel is very well located. Wifi is available but at an extra cost (12 Euro's per day).

THe 'superior' single room was a reasonable size though with a view onto an alley. The bathroom was lovely and spacious. The choice and quality at breakfast was excellent too. The majority of the staff were very nice and extremely helpful. My only criticism is that the guy who was on the desk in the evening seemed always to close the bar earlier than the advertised time but there are places to have a drink close by so it didn't affect our holiday. Also, it's worth noting that there is a short flight of stairs to get into the hotel reception and there were a few stairs to get to my room on the third floor so there could be an issue with this hotel for wheelchair users etc.

The location is outstanding for access to all the major sites one might want to visit. Also located just down the street from two major shopping areas. We found two excellent restaurants. One is located in the Galleria which is just a short walk from the hotel. It is called Europa--excellent food and service. Le Rune is around the corner, half way up the street. Also excellent food and service. The 'old city' is delightful to wander around and again, the hotel is located just around the corner from one of the main 'alleys' of the old town. Good, safe location. Internet available with printer. Very good, extensive breakfast offered. Would stay here again.

The staff at the reception desk were very helpful with directions, suggestions for dinner, and quick responses to requests for assistance. We would definitely return to the hotel- which is an easy walk to many interesting places - and to Genoa.

Very Comfortable and well heated. Short stay, good sized rooms and friendly staff.

The hotel was a fantastic stay.A modern and clean building with spacious rooms and bathrooms. Breakfast was abundant and varied. The hotel is situated in a beautiful and very central part of town. Just minutes away from Via Garibaldi which has recently been inserted in the UNESCO world heritage list, well worth an after dinner stroll , as the architectural charactictics of the palazzi, well lit up by night, are a magnificent experience. The port and of course the aquarium are a 10 minute walk from the hotel. From the port area, you can take a little train like mobile which for 6Eu shows you around town, taking in a beautiul panoramic view of the city while lisening to some clasic italian pieces. well worth the tour.

Excellent starting point for many attractions and restaurants.

Nice, clean rooms. We parked on the street in front of the hotel - no ticket but we may have been lucky. We also left before breakfast was ready but they gave us a croissant to go ! Front desk was also helpful.

Pour un premier séjour à Gênes, l'hôtel était un excellent point de chute, proche à pieds de tous les sites importants. Personnel charmant ayant recommandé un excellent restaurant ligure. Seul bémol : la difficulté à s'y retrouver dans la circulation gênoise pour arriver à l'hôtel...

Nice hotel centrally located, difficult to get to. Need better instructions from hotel. Once there you are near most of the attractions including the train station. Used a small quadruple. Family of four with older children.

Good location of hotel, where all other areas of Genoa are easily accessible.

Hotel circa 6 Kilometres drom Siena. Excellent bus service from outside hotel that will take you in and out for 1 Euro each way!!! Staff were most helpful and the rooms satisfactory and clean.

Location is central,parking is in a public garrage about 200 meters from hotel.Overall a very good HOTEL.minor con IS THAT ROOM 307 IS JUST 1 METER FROM ELEVATOR DOOR AS HALLWAY IS narrow.

Hotel agréable et très bien situé pour une isite de la vieille ville. Accueil compétent et sympathique.

Very nice city-hotel, with very friendly staff. Bus-Stop directly in front of the hotel.

Hotel muy centrico con una excelente relacion calidad-precio. Habitaciones bien decoradas y espaciosas, cuarto de baño muy correcto, para tratarse de un hotel 3*** en pleno centro y con un precio muy interesante, no llega a 100 euros la doble. El personal muy amable y atento, sobretodo el personal de Recepción.

Ein sehr schönes Hotel, wunderschöne Zimmer und Bäder.Die Lage inmitten der Altstadt von Genua ist die bestmögliche: die Via Garibaldi mit allen Palästen ist nur Schritte entfernt und neben dem Hotel beginnt ein Viertel mit kleinen verwinkelten Gässchen. Sehr gut geeignet für Benutzer öffentlicher Verkehrsmittel.

L'hotel si trova in una bellissima posizione nella parte antica di Genova, da cui è possibile raggiungere a piedi tutti i monumenti della città (acquario compreso) attraverso un infinito numero di "caruggi" veramente suggestivi. Dista 10 minuti a piedi dalla stazione di Piazza Principe.Il personale è molto gentile e disponibile,le camere doppie sono belle,pulite (forse una ritinteggiata alle pareti non sarebbe male),silenziose e abbastanza spaziose,il bagno è molto bello e pulito,la colazione (compresa nel prezzo) ottima (tra l'altro la saletta in cui si fa è molto carina ed è affacciata sulla piazza). Gli spazi comuni sono molto ben arredati ed acooglienti.Un'ulteriore nota positiva è stata la possibilità di lasciare i bagagli nel deposito dell'albergo la mattina in cui abbiamo lasciato la stanza, fino a sera senza problemi. La prossima volta che torneremo a Genova non avremo dubbi: prenoteremo di nuovo in questo hotel.

L'albergo è molto bello, sitiato in un'ottima posizione. La stanza tripla che ci è stata assegnata era spaziosissima. Il personale cortese e gentile.

Convenient position but car park a bit difficult to find when driving, about 5 minutes walk away.

The only slight drawback was that reception is on the first floor so there is a flight of steps and no lift. The car park was about 5 minutes walk away from the hotel. Very friendly welcome and helpful staff. Would definitely recommend this hotel.

Excellentes Preis/-Leistungsverhältnis. Sehr schöne, stilvoll eingerichtete Zimmer mit grosszügigem Bad.

Un bellissimo 3 stelle. Tutto perfetto, c'è anche la macedonia fresca per colazione. Staff gentilissimo e professionale. Super-raccomandato

Couldn't really fault it. Room was good, lots of fruit for breakfast, staff were friendly and the location was excellent - walking distance from everywhere.

Great location, right in the center. breakfast was fantastic. room had no carpeting though. reception desk was very helpful--they gave us great maps of the city, recommended a tasty restaurant, and had print up train schedules for us for our departure from the city.

I really needed Internet while travelling - while the hotel promised Internet in each room, they only had dial up in which you needed your own account! Not helpful when travelling to another country. Hotel room was huge, all else as promised.

Personale cordiale, disponibili, competenti camere pulite buono il rapporto qualità prezzo

We were 4 peoples and it was the largest room that we had in our trip in Italy. It's was clean, not far from the Port and walk distance from good restaurants.

A bit noisy outside! Very difficult to find by car.

Excellent choice for Genova. Very friendly and helpful staff. I will return.

Dans l'ensemble l'hotel était agréable, le petit déjeuner bon et copieux.Nous avions pris une chambre pour quatre mais elle était très petite et sans doute prévue pour trois maximum (avec un divan rajouté pour la 4ème personne).Un autre inconvénient a été de devoir aller se garer dans un parking payant situé loin de l'hôtel...La salle de bain était sale à cause d'un vasistas resté ouvert,et par lequel les poussières des travaux de réfection de l'hôtel se sont engouffrées.Une bonne note pour la décoration générale de l'hôtel et une climatisation efficace.

The staffs are extremely friendly!

Ho trovato l'albergo molto pulito e con un ottimo servizio. La descrizione sul sito è molto reale. Solo per la colazione avrei qualche appunto: la sala è un pò piccola, anche se il servizio è celere. Il cibo è buono, anche se mi aspettavo qualcosa in più, tipo prodotti pasticceri freschi. La prenotazione via internet è funzionata benissimo, e gli addettti ai servizi si sono dimostrati, oltre che molto professionali, anche disponibilissimi.

La qualité a baissé depuis l'année dernière. C'était excellent, c'est encore très bien, mais les chambres sont beaucoup moins spacieuses et pour le même prix que l'année précédente, la salle de bain également est décevante: douche et non baignoire, un seul lavabo au lieu de deux... (nous étions 5!)

Clean. Well appointed, small room (but special offer - double plus child). Would recommend.

It was a very pleasant stay in Genova. Staff was very friendly and helpful.

For the noise I think it's just for a few time. In Genua they are restaurating almost every old building and during this time it's a bit disturbating.

On my next stay I will choose this hotel again. And if I can get a room with a little larger bathroom – it would be perfect!

Having established that it is practically not possible to reach the hotel by car, the location is very convenient for the visit of the old town. The hotel is very comfortable and personnel very competent and supportive.

Traveling by car means high parking rate(20 euro per day 2003).excellent location for centre.

Everything was handled nicely by this hotel and its employees. Great address and good price/quality ratio.

The staff were very welcoming and were the best part of our stay- they did their best to help us with any needs we had , the rooms were clean- if a bit small- but everything was small in Genoa-cafe's and restaurants included. but it had everything we needed !!

We would stay here again