Hotel Best Western Premier Cappello D'Oro - Bergamo

Week-end stay with mature family/friend group in two rooms The room my wife and I stayed in was smaller than a standard 4-star sized room. I think "compact" would be an apt decription but clean and functional in any way. Location in central Bergamo was excellent with easy access to transportation and facilities.

Enjoyed our stay,good central location. Ideal for station 10 mins walk and the old town is a must. We shall return for a longer stay.

Stayed in this hotel many times.It is always a pleasure. Definitely one of the best hotels we have stayed at in Italy!

I had requested a quiet, triple room for myself, my sister and my 16 year old son. We were delighted to be placed in rooms 344 and 345 which is a single room and an adjoining twin bed room at the back of the hotel. My son loved having his own bathroom and t.v. The reception staff were highly professional, spoke excellent English and were very accomodating e.g they were able to supply the times for the bus to the airport and I have never had an ironing board and iron delivered so speedily to my room! The hotel was taking the opportunity to spring clean its rooms while we were there and a very thorough job was being done. This attention to detail was obvious in the cleanliness of our rooms which were spotlessly clean. Breakfast was served in a very pleasant dining room and there was a very large variety of foods available to meet all tastes and appetites. I would higly recommend this hotel to anyone stopping in Bergamo.

We staied for a weekend and the hotel is located in the middle of everything. Really good and nice. The only negative is the traffic noise, but for a weekend it was ok.

Very helpful staff, very clean room and facility, good location, excellent value

The staff couldn't have been kinder. They picked up it was my husband's birthday and we got a wonderful surprise of a bottle of bubbly sent to our room with their compliments. Extremely helpful and courteous at all times.

An excellant Hotel is a great location, We will return.

A nice hotel, perfect located between the railway station and the Bergamo Alta.

This hotel is very well-placed to enjoy all the delights of Bergamo. The bus into town from the airport cost 1.70 Euro and dropped me close to the hotel (this info was printed on my hotel booking form). Our room was very small but nicely furnished and immaculate - the church bells added to the experience. The breakfast buffet was not our best 'Best Western' experience but good generally with relaxed and friendly staff. Only drawback was having to get the porter to open the doors to the car park every time we needed to move the car. The restaurant looked a bit pricey but step outside and you'll be spoilt for choice for bars, restaurants and ice cream parlours

Very good hotel. comfortable and friendly.

Very clean and quiet room, excelent location, very beautiful town.

It is a nice hotel just in the center of Bergamo. We had a room for three persons, my two parents and me. Our room was at the side of the street. We didnot hear traffic and it was silent inside. We were really satisfied.

The hotel was well placed for anyone arriving by train: ten minutes walk in the direction of the lower city centre. Also on direct No.10 bus route to the upper town and (in the other direction) to the airport. The breakfast was large and varied, although the coffee and hot food (bacon and scambled eggs) were not quite hot enough. We very much appreciated the coffee/tea making facilities in our bedroom. This had a decent-sized balcony, with oleander (not, of course flowering in December), but without a view as our window faced onto a courtyard. No noise at night.

We agreeded that the welcome we received was excellent - 6 of us arraved early and the girl on the desk was very helpful.

Excellent service good sized room with shampoo soap etc. great if u are flying with ryanair

The hotel is perfectly located near the centre of the lower town, a short walk from the station in one direction and the funicular railway to the medieval town in the other. Although on a busy crossroads the hotel and the rooms are quiet and very comfortable. The staff are very helpful and the breakfast buffet is excellent. We have stayed in this hotel on a number occasions in recent years and it has been consistently good.

The hotel is situated mid way between the centre of town which ideal for the upper alta, which is within walking distance. The shops and restaurants are just around the corner. The staff are friendly and helpful, i would recomend staying there, i will definetly return.

Advanced purchase double room +lovely hotel,very friendly,good location and large clean room,would recommend and stay again. -the restaurant's nightly special for staying guests needs to 'displayed' outside the restaurant by 6pm so that guests can decide if they are eating in or out!

Excellent. Ideally located in centre of the town, near station and on the road to the old town. Shame we only stayed one night.

Great time again in bergamo first time this hotel will stay again

I booked a pepaid double room. The room was very cramped and i wondered if this was because it was prebooked and paid for. I enquired at reception if it was a standard double and they said it was. i would not stay there again.

Great central location in "new" Bergamo within a pleasant walking distance of old city. An easy walk to station. Great facilities and service.

They describe this hotel as premier and that is what it is. Staff most helpful and very presentable with porter service to your room on arrival. Rooms are spacious a menu for types of pillows you prefer! LCD TV usual refinments you would expect from a 5* hotel The breakfast is silver service with full english breakfast or buffet your choice All waiters clad in smart tunics. Typical hotel of bygone ages- customer is king

Hotel has a very good location.

A mixture of people on holiday and those on business.

Very welcoming staff. Compact room, but very satisfactory. Central location, and not far from the Citta Alta. The problem with the safety boxes was the only bugbear.There was a 300 Euro guarantee required for the Key. Pity, because otherwise this was a fine hotel and good value.

Excellent hotel, excellent location, wonderful breakfast, big, well equipped room, friendly and helpfull staff, very good services included in the very decent price we paid for this great room in this very nice hotel.

This hotel is a great deal for the price. Very comfortable, staff was great, breakfast was good. The location was conveniently close to the funicular up to the old medieval town of Bergamo (the main reason to visit here). We liked the fact that there was free wireless internet available (rare at European hotels).

The quantity was worse than the quality when it comes to the breakfast.

Very good , staff helpful and very professional. bergamo lovely. location great. goes quiet in the evenings if you want a late drink . would go back and recommend it highly.

Forth time staying at this hotel - that says it all! Great location - lovely breakfast and what a beautiful city! Staff very pleasent - and good shopping. Recommend take a bus to Lake Iseo -go to Iseo - do the boat trip! Fabulissimo! Will be back! Why do people arrive in Bergamo and go to Milan???? I recommend stay in Bergamo and take a day trip to Milan - Bergamo is a hidden gem!

Very good location near the railway station. Friendly staff. Exellent breakfast. Broad bed.

Hotel is in great location. Staff were very friendly and helpful. The only down side was that the safe was located behind the reception area and there would have been a charge of 300 Euro if you lost your key. This caused unneccessary worry.

Excellent breakfast

I was very impressed with the hotel, very clean, tidy and quiet. Very good location to walk to the old town. Staff very friendly and remembered your name. Cold breakfast very good but hot breakfast a bit dried out and not replaced.

Three of us stayed in a really big triple room (the largest one I've ever stayed in). The room no. was 344/345 and contained two bathrooms which was great. The staff were very helpful and friendly, the room spotless and the breakfast good. I'II definitely stay here again. One drawback is you hear people waking around and taking in the room above and beside you which can be a bit of a nuisance. However, there was a couple of groups in the hotel so this was the reason for the noise. It only lasted a little while, and not something that would deter me from going back to the hotel.

Hotel was really nice, excellent location. If flying to Bergamo, get bus as it stops across from hotel. Plus on return back to airport,bus stop is just to the right of the hotel. (no need to get a taxi!!). Good restaurants - tip buy caraffe of wine as opposed to buying glasses of wine.

Although the wake-up call was ordered in advance, noone actually called me in the morning. The reception didn't give any explanation or even excuse

This is a very comfortable hotel with excellent bathrooms. The rooms are not large for the price. The buffet breakfast was excellent but the coffee, as so often in hotels, was tasteless. Why do they economize on the coffee?

This was my third visit to Bergamo & third time staying in Capella D'Oro. Hotel is very well located, the staff are pleasent - my room this time however was a little small - which was fine except it was exceptionally warm. Bergamo is a real gem - and I will definately visit again & I have recom this hotel to all my friends!

Nice stay and hotel is nice

Excellent location, efficient & friendly staff, very comfortable rooms and superb breakfast. We could not fault it - would recommend to anyone.

Could not fault this hotel except the breakfast. Hot food was cold even if you were there straight away as it was put out. Poor choice for quality of hotel and not replenished quickly. However, the staff, cleanliness, superb room all made up for this. I would stay here again definitely!!

Fantastic hotel, beautiful city. Highly recommended

Fantastic stay. made to feel very welcome. what a wounderful team of staff. I would recomend this hotel to anyone. and what a wounderful city.

As many budget airlines fly in late to Bergamo Airport (eg. Ryanair from UK), staying in Bergamo is a better option than travelling on to Milan late at night on the shuttle bus. This hotel is very conveniently located in the centre of Bergamo and only 15 minutes by bus from the airport terminal. Take bus no. 1 and get off at the next stop after the railway station on Viale Papa Giovanni which is directly opposite the hotel (fare 1.30 euro). Bus no.1 for the return to the airport stops directly outside the hotel and goes every 30 mins or it is a 300m walk back to the railway station for trains onwards to Milan Centrale or other destinations. The city bus tour also stops outside the hotel every 1 hour and is a good and quick way to explore the city. If you don't intend to spend much time in your hotel then the Best Western Cappello d'Oro would be a very good choice for a short stay in Bergamo. It is clean and functional. The rooms although a bit on the small side are perfectly adequate, the breakfast is very good and the reception staff are polite and speak English. Bergamo has an interesting old upper city and is a good place for a short break or an overnight stop before moving on to the Italian Lakes. We would stay here again and recommend this hotel.

I can recommand this hotel form the situation in the center of Bergamo and not far from the elevator to the "cita alta"

Recentemente ristrutturato ed ammodernato, sono state cancellate le piccole manchevolezze del passato. Oggi è veramente confortevole, moderno, accogliente, con ottimo rapporto prezzo/qualità. Decisamente superiore a molti alberghi similari in zona

2nd time staying at this hotel and yet again an enjoyable stay. Great location. Two things that slightly spoiled things were the breakfast choice and stroppy receptionist who had issues when ordering a taxi.

To start with the room wasn't ready til 15.30.The older man on Reception was most unhelpful with a tendency to being obstructive during our stay and that of others but for us Marco, presumeably his boss, saved the day. The only other members of staff to recommend were the delightful man in charge of the dining room in the evening and a reasonably cheerful girl at Reception on our last morning. Those serving at morning breakfast avoided one's request or forgot what was ordered and the breakfast itself was memorable as the fruit was over ripe and one of the juices was fermenting in it's jug! We'd just left a 3 star in central Milan which was excellent by comparison.

The hotel is in a very good location; just a short walk from the train station where the bus from the airport drops you off. It's easy to find, quiet and well organised. Breakfast was excellent - with a wide range of choices. Staff were very pleasant and helpful. This is our third trip to Bergamo in the past 18 months as we like Bergamo and its surroundings very much - getting a train to Como or Milan is so easy and thankfully everyone speaks good English (as our Italian is limited to ordering a beer or glass of wine!). When we go again, we would definitely consider this hotel.

Location was ideal, walkable from train station, bus stop right out front, selection of restaurants nearby.

We had a room facing the inside, with a balcony - although the view was not very special - SO THERE WAS NO PROBLEM WITH STREET NOISE OR CHURCH BELLS, just noisy guests from the neighbouring room outside on the balcony for a while. Overall very good and the standard price for a 3-4 star hotel in the city

A bit expensive. Room was a bit on the small side. Location was very good and staff were helpful when pushed!

Best hotel of our holiday Not a thing out of place Breakfast to die for

Excellent hotel in a great location. We only stayed one night in Bergamo and will definitely return to Bergamo and the Best Western Capello d'Oro. Fabulous breakfasts with a great selection of fresh fruit, meats, cheese and home made pastries etc. The Bus stop to the Airport is literally about 1 or 2 minutes walk from the hotel.

The very small room was not satisfying. We have never been to Bergamo before

THIS WAS MY 2ND TIME STAYING IN THIS HOTEL (OCT & APRIL) - GREAT LOCATION/LOVLEY BREAKFAST/HAD A TRIPLE ROOM THIS TIME - NICE & SPACIOUS - ROOM ON FRONT OF HOTEL - BUT NO NOISE/BERGAMO IS BEAUTIFUL - WILL DEFINATELY GO BACK AND WOULD DEFINATELY USE THIS HOTEL AGAIN.

Very nice room, not much view but that was not a problem, easy walking distance to train station and the alto citte area.

We stayed in a comfortable double room and our son in a single room facing a noisy street. The hotel as well as the rooms were very nice. You can hear sounds between the rooms.

We stayed to nights in Bergamo. The location of the hotell was exellent, just in the middle of the town, only two minutes from the shopping street. The rooms were very nice and clean, the staff was helpfull and the breakfast was good. I only want to complain about the beds, they were a little hard. It was also a little noise from the air-condition in the nights. We can recomand staying at the hotell.

The hotel located at the center of the city, walking distance to Citta Alta and train station. Also bus stops are in front of the hotel. Free Wifi is available in good bandwidth. Breakfast is hot buffet and I enjoyed a lot.

The only problem we found with the hotel was that there was no lounge/bar area or residents lounge to sit and relax or wait for friends. So on returning to hotel in the evenings it wasn't possible to get a drink - there was no heart to the hotel.

I booked a weekend break to Milan on the 20th Oct 07 for a birthday treat for my girlfriend and decided to book at the Best Western Cappello d'Oro. I spent quite a while looking at various hotels in the area but decided to stay in Bergamo as the train was very efficient to Milan from Bergamo, only about £8 return and 45 mins travelling time.( dont forget to get your ticket stamped BEFORE you board the train otherwise you can get a fine? dont ask just stamp it!! ) The location of this hotel was excellent, right in the centre of Bergamo and only a short taxi ( about £12 )to the old city at the top of Bergamo. I thought the taxis's in Bergamo were fairly expensive although very efficient. We got a taxi from the airport to the hotel for £12 but for some reason the taxi's in Bergamo were more for less miles travelled, city life i suppose. All in all the Hotel was very good although i would have liked the room a little bigger, Church bell rung from 7.30am and on the hour chimes Sat and Sun but was quite nice to wake to, with a banging head.... Hotel staff were fantastic and gave me directions to a birthday card shop as like a typical bloke, i forgot it, paid for the weekend trip though so my nuts were saved!!! I swiftly ran on the morning to get a lovely Italian card which the lady in the shop translated for me, very kind..Back at the room we had a knock on the door, we quickly disposed of our cig's out the window( which we picked up later) only to find the head chef walk in with 2 glasses of Champers and a lovely piece of cake with happy birthday written in melted choc !!! What a surprize and very thoughtful of the hotel receptionist. We had some lovely food in Bergamo old city on the Fri and on the Sat went to Milan for the day and i took my girlfiend to a superb restaurant on the Sat called , i'll post it later as i cant remember.

The hotel is very well situated, only 5 minutes easy walk from the railway station and has easy access to the old town. The staff were friendly and helpful and the room we had was very nice for the price, which was over looking the street, but not noisy. We only stayed 1 night, but would happily stay there again. Breakfast was a little basic and could be improved, but adequate enough. Overall, this is a good hotel for your stay in Bergamo.

Hotel was excellent. Food was wonderful. Had dinner 1 night in the hotel and it was second to none. Would definitely recommend it to my family and friends and will be back. We had a great time. Bergamo is a beautiful city. So glad we stayed there instead of staying in Milan. Went to Milan for the day. Was enough for us.

Room overlooking street and a church - bells ringing from 7.30. Weather great so didn't mind being up early. Excellent value for money booking with your company. Room rates listed in hotel were much more expensive. Thank you for arranging our stay for us.

This is a luxury hotel and the price (170 euros) reflected this. We booked a double room but were given a luxury suite for the same price. The room was immaculate and beautifully decorated, with a large bathroom/jacuzzi. As you'd expect from an American chain, there were english language channels on the TWO TVs in the room and lots of American guests in the dining room. Staff were cool, but friendly and helpful. Buffet breakfast was very good with a wide choice of both hot and cold dishes. No need for a taxi to the airport because there is a bus stop to the airport right outside the hotel, which is right in the centre of the new town, and also buses into the old city across the street.

The hotel was much easier to access than your map indicated. Otherwise excellent service from both hotel and yourselves.

Excesivamente caro

Convenient to the train station, clean, friendly, easy, which was what I was looking for as I was just in town because Easy Jet flies there.

Excellent location, easy to find and walking distance from all facilities and transport. Substantial breakfast with plenty of choice.Hotel bar not open on the evenings we were there.Great shower!!

Very pleasant stay. Highly recommended.

The room was much to small for 2 persons on holiday with luggage, and the airco could not compete with the mini bar refrigerator

Very good stay in handy location.Staff efficient. While there was a bar service available there was no real area to sit and relax other than in main reception. Recommend staying if in Bergamo.

This is an excellent hotel to use as a jumping point between the city and the airport. We stayed for 1 night before flying out of Bergamo airport. The hotel was very nice and close enough to walk to the funicular that takes you to old town. Highly recommend.

Very centrally located, although a bit of a hike from the railway station. Very pleasant surroundings. Well-appointed rooms and bathrooms and very clean.

Whilst this is a Best Western Hotel, it does not suffer from the same tired malaise of its counterparts in the USA. The room was very clean and tidy, the breakfast excellent with great variety, and overall a very pleasant place to stay. The hotel is smack in the middle of Bergamo with easy access to local amenities (shops and restaurants) and both the excellent bus services and train station. In all a very enjoyable stay.

A friend had recommended Bergamo to us as a great short trip site. Ryanair offered cheap fares (no frills), and transport services were excellent, train,bus,taxi with public transport offering cheap fares. We took a bus trip to Lake Iseo -10.60 Euros return for 2 of us. The Citte Alte was an absolute delight and can recommend de Franco restaurant there.My only criticism of the hotel was the breakfast -stocks not topped up on regular basis and I was constantly waiting for fresh supplies.

The perfect short break. Breakfast choice and quality was excellent, as were the staff. We ate at an excellent restaurant nearby. Within 100 metres there were roadside open-air bars and restaurants for drinks and snacks. If they hotel lacked anything, perhaps a separate bar, although drinks could be served in the lobby lounge.

Adults. We were 9 persons in a familygetering.

The ac was out of order.It was + 26 outside and even more inside.

This was our first time in Bergammo and it could not have been better. The hotel was better than we hoped and bergammo is a beautiful city with plenty to do. The locals were friendly and helpful as were the hotel staff who really could not do enough,the service was way above what you would expect of the price and the food was amazing, if the restaraunt is open when you stay it is definitely worth a meal there. We have booked to go back in october

Very nice hotel, clean and spacious room, good service, nice surroundings, stayed for one night only - would like to revistit if ever coming back to Bergamo.

Hotel well located for airport bus and for local transport. Welcoming staff attractive breakfast room and very good breakfast table. Stayed on two on seperate dates in February. All was quiet on our first stay. However, on the second visit the occupant of the room next door had a booming voice he spent most of the late evening and early morning on the telephone to anyone who cared to listen We didn,t but were forced to as the walls seemed to be non existent. Apart from this one moan all else was excellent at the Cappello d'Oro.

Second time at the hotel because it's a good one ...

A very pleasant stay! Hope to come back soon. AE Just one night...

Recommended, excellent hotel, great town

Hotel needs refurbishing

The room was quite cramped and there was no space to move around. So was the en-suite shower room. There were no shelves to place toiletry bags so they had to sit on the floor. Bergamo is a lovely town and the trip up the funicular was fun.

L'albergo è centralissimo, a due passi dalla stazione, e vicino anche alla funicolare per la città alta; la location è perfetta non solo per questo, ma anche perchè si trova proprio nel viale principale della città, vicino a negozi e centri di interesse.L'hotel è davvero curato e pulito, la stanza non grandissima però tranquilla e confortevole, la doccia comoda e grande, i servizi in generale ottimi. Cortesia e disponibilità del personale, ottima prima colazione.

Typical business type hotel. Ticks all the boxes but without character..but when you're tired and all you want is a quiet, clean, (very)comfortable room with efficient staff then this would be an excellent choice. Ideally placed for catching the bus to Oria al seria aeroporto (Bergamo airport). The restaurant round the block (La Bruschetta) was fantastic!

My husband and I travelled to Bergamo for a quiet away from it all break, we found everyone very friendly and all restaurants ,coffee shops bars etc great value for money and staff excellent. City Alta was a little more expensive but still great value. Our hotel was superbly situated and the accomodation itself beautiful,clean. However the staff were unfriendly, room sevice did not exist even though it was advertised in the rooms when I rang the man was rude to me and hung up. There was no possibility of getting a drink from the bar in reception or room service & it was only 11. @ NIGHT. On sat morning I booked a taxi to the airport for sunday morning & when I double checked in the evening no record of my request could be found.We would return to this hotel only for location reasons.We will deffinatly return to Bergamo a beautifull unspoilt city.

Very nice hotel,and nicely placed in the city.The rooms could be bigger, but overall a pleasend stay.

Excellent food in the restaurant. Good location for old town and railway and bus services (all walkable)

The Hotel was very good, the breakfasts and service first class. The rooms were very clean but the noise from the adjoining rooms showers were a little loud in the mornings.The old part of Bergamo was very enjoyable,bus stops outside of hotel.The best way to and from the airport is by bus 1 1/2 Euro compared to 20 Euro by taxi.The Railway station is also close by for journeys to Milan, Lecco and Lake Como.I will definitely come again.

Très bon rapport qualité prix

We were 2 couples, very satisfied with room, location and availibility. And I find your web very informable. Over all, we had a very nice stay i Bergamo, and we come back.

Cet hotel est conforme à ce que l'on peut attendre d'un quatre étoiles de ce type : confort, tranquillité, propreté, accueil...tout est parfait, discret, mais forcément un peu impersonnel. Idéalement situé au centre de la ville basse, à quelques minutes de marche du funiculaire menant à la ville haute, il est aussi très facile d'accès en voiture. A noter que l'hotel dispose de box fermés pour garer les véhicules. Petit déjeuner copieux et très varié. Les prix proposés sur le site Venere sont tout simplement exceptionnels au vue des prestations proposées.