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Caswell Hotel - London

2 star B&B London

25 Gloucester Street - London

1-877-662-6988
Price starting from £ 20.00
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Searching for bed and breakfast accommodation in London? Take a closer look at Caswell Hotel!

This London bed & breakfast offers free Wi-Fi and concierge services.

Knowledgeable staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance. The reception has a safety deposit box for your valuable items.

Venere Guest Rating
Guest Rating 6.5 Fair
Based on 328 hotel reviews © 2014 Venere.com

The wi-fi is too slow, we were warned it wouldn`t work in the room, but it did.

Venere Guest, USA
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Book by phone 1-877-214-4288
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Breakfast at Caswell Hotel

A free continental breakfast is served each morning.

Facilities at Caswell Hotel

  • Luggage room
  • Front desk - safety deposit box
  • City tour
  • Front desk - 24 hour
  • Concierge
  • Internet/Email services
  • Room service - limited hour

Know before you go

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in: between 2:00 PM and 5:00 AM.

Check-out: before 11:00 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

6.3

Clean

7.7

Location

6.6

Quiet

4.5

Spacious

6.4

Service

Caswell Hotel reviews

0.5
  • August 2014
  • Venere Guest
  • Family with young children
  • United Kingdom

The curtains were dirty..the bathroom was dirty and the shower curtain was so dirty that we couldn't take a shower. There was a small tissue roll in the room and no change.the carpets were not clean and the pillows as good as useless.

7.5 Good
  • June 2014
  • Venere Guest
  • Couple
  • Austria

We wanted a cheap hotel in central location. That's what we got.

2.4
  • May 2014
  • Venere Guest
  • Not Specified
  • France

The welcoming was sympathic, but it's the only good reason to be in this hotel ! The price is so much expensive for the quality of the rooms. Room too small, not so clean, without bathroom, too much noise between the neighboured rooms... And the breakfast, if included in the price, is not good...

7.5 Good
  • April 2014
  • Venere Guest
  • Not Specified
  • France

we only had the breakfast;we found it wasn't various enough.We'd enjoy to get "yahourts". About the bedrooms, it was too noisy, we eared too much the neighbours in the evening and early in the morning,(some customers don't respect the others, may be put a notice to manshion to be silent).

3.3
  • March 2014
  • Venere Guest
  • Couple
  • Italy

The hotel is just good to sleep and nothing more, I think the price is to high for a really small room inside an old house. Breakfast is said to be continental, they only served us coffee/tea and some toasted bread with butter and jam, I've seen no scrambled eggs or anything you normally find in continental breakfast.

8.2 Very Good
  • March 2014
  • Venere Guest
  • Germany

It is a simple and quiet hotel, do not expect anything fancy! But it is clean, the staff is friendly, you get everything you need for a nice stay in London.

8.1 Very Good
  • January 2014
  • Venere Guest
  • Couple
  • South Africa

The Hotel's location is wonderful, the staff were friendly, the room was great, & the breakfast was good. We had no problems, it's a great place to stay for the money you pay. Highly recommended.

4.4 Ordinary
  • July 2013
  • Venere Guest
  • Family with young children
  • USA

Room was cramped and noisy due to foot traffic overhead and noise from adjoining rooms. Very small space to put luggage. Breakfast and service adequate.

7.2 Good
  • January 2013
  • Venere Guest
  • Not Specified
  • France

the situation is perfect, but the rooms (and bathrooms) are very small

3.4
  • September 2012
  • Venere Guest
  • Couple
  • Canada

This hotel is very dated and dirty. It is definitely lower end of the scale, we felt uncomfortable while here, however I am not sure how it compares to other London locations as I am told if you want better you need to pay alot more.?? Try University dorm rentals I wish I did.

5.6 Ordinary
  • August 2012
  • Venere Guest
  • Family with older children
  • USA

Of the several small hotels I stayed in this summer. The Caswell was my least favorite. The location was good, near Victoria station and a pleasant walk to Buckingham Palace area. The room however was pretty poor. The beds were worn out. The bathroom was incredibly small and had a tube of some sort draining into our shower from outside our room. The weather was warm and there was no air conditioning so it was very hot in the room. On the plus side, the staff was friendly and helpful and the price for the area was pretty low,so I guess you get what you pay for. The Caswell would probably be a better choice for a budget traveler in the cooler months. Over all it was an OK choice. Just don't expect too much.

3.9
  • January 2012
  • Venere Guest
  • Couple
  • Italy

Generally sufficently, the room was not very clear, specially tha bathroom. It's good to stay maximum 3-4 days.

6.7 Fair
  • December 2011
  • Venere Guest
  • Couple
  • Malta

We had a twin room with ensuite. The latter was miniscule but clean. To have a shower one literally had to crouch in the corner but given that this is London we weren't expecting anything more for eur90 per night. Breakfast consisted of toast and croissant nothing fancy but good. There is no elevator for those on a shopping spree in London. Reception staff is helpful and welcoming and the area is safe and relatively quiet however, rather than being in Victoria area it is in Pimlico. Victoria Underground Station is about 10-12 mins walk away. Plenty of Pubs/ restaurants/supermarkets can be found within the Station's area.

6.3 Fair
  • December 2011
  • Venere Guest
  • Italy

This hotel is very good located, clean and warm; the breakfast is very simple but they easily gave us extra toast and croissants. I had a double room shared with my mum and it was very small (especially the bathroom, that was "a box").There was a teamachine and an hairdryer (this one not working but they kindly gave me another one). The staff was kind. We chose this hotel for the prize and location : it's really 9 minutes from Victoria metro/coach/train. It's good for discovering the city and staying away all day. Prices of London accomodation are very high and Caswell hotel is average.

7.8 Good
  • October 2011
  • Venere Guest
  • Single traveller
  • Argentina

I travelled to London alone and stayed there for 2 nights. I rented a private room. The room was really small but nice, with a wardrobe, water, coffe and tea. The hotel was very good located, near from Buckingham Palace and Victoria Station. The surrounding were very safe, and with some nice pubs around. I recommend this hotel.

5.5 Ordinary
  • July 2011
  • Venere Guest
  • Couple
  • Australia

friendly staff who allowed bags to be kept on premises all day after check out.

8.1 Very Good
  • April 2011
  • Venere Guest
  • Single traveller
  • USA

The Caswell Hotel was in a very nice location- quiet neighborhood but close to Victoria Station and Westminster Abbey/Parliament buildings. There was a wide variety of restaurants near by. The room was quite small and there were eight flights of steps to rooms on the top floor. Rooms were generally clean but worn. The staff was friendly and accommodating.

8.0 Very Good
  • April 2011
  • Venere Guest
  • Group
  • Italy

the room was not very large but with private bathroom, it's ok if you need only to sleep. good breakfast. very good position near victoria station.

7.6 Good
  • September 2010
  • Venere Guest
  • Couple
  • Spain

I think that this hotel could be for couples or singels.

9.0 Wonderful!
  • July 2010
  • Venere Guest
  • Couple
  • Netherlands

Everything was very good, the only bad thing was that our room was on the fourth floor and it was hard to get up to our room after a long day of sightseeing. Good service and polite employees.

1.6
  • July 2010
  • Venere Guest
  • Family with older children
  • Denmark

This hotel is filthy!!! I was traveling with my 14 year old daughter and we had a twin room with shared bathroom. The littleness of the room was expected but it looked like it had never been cleaned and one of beds was broken. The blankets were horrible so we hid them in the closet along with the gastly teacups. Unfortunately we couldn't hide the curtains ... The hall smelled of fish and the shared shower had black corners, lots of hair in the drain and dirt on the walls. We are not touchy but we didn't feel clean after taking a shower ... The staff was trying to be friendly but could clearly not understand a message. Don't stay at this hotel - we recomned you go to Hotel Caring insted - same price but clean and friendly!

8.6 Excellent
  • July 2010
  • Venere Guest
  • Single traveller
  • Belarus

A nice and silent "hotel" down in Pimlico, in walking distance to Covent Garden and Tower. A sweet and simple breakfast served by most helpsom staff. The long walk from nearest tube (Victoria) with my travelbags was my only (and big) problem. (oh, yes, the fourth floor without lift...) Highly recomended to young folks without heavy luggage and willing to climb steep stairs (I was once, for approx 30 years ago...)

7.0 Good
  • July 2010
  • Venere Guest
  • Family with older children
  • France

Good welcoming, Good space for 3 person room.

9.4 Outstanding!
  • June 2010
  • Venere Guest
  • Not Specified
  • Czech Republic

Nice hotel in very nice and quiet surroundings, friendly staff, breakfast excellent. Definitely we will stay in that hotel next time we visit London!

8.7 Excellent
  • June 2010
  • Venere Guest
  • Family with older children
  • Canada

i will stay there again. I was well satisfied.

6.4 Fair
  • March 2010
  • Venere Guest
  • Couple
  • Italy

this hotel is tipically for people who wants to leave the hotel in the morning and return in the evening to sleep. The structure of the hotel is old, there's no lift to carry my luggage up to the fourth floor. When you walk on the floor it seems noisy because of the wood. The people who work here are cordial and helpful, rooms quite clean so it's a good hotel for a short stay as i did (4 nights). By walk in 15 minutes you can reach Westminster, Big Ben or Buckingham Palace. Only the nearest tube station is a bit far from the hotel,about 10 minutes walking.

7.3 Good
  • March 2010
  • Venere Guest
  • Group
  • Italy

I'm very happy for this choice. The employees are very competence! Maybe a day I'll come back in this structure.

8.7 Excellent
  • February 2010
  • Venere Guest
  • Single traveller
  • Italy

it is great hotel with respect to the prices. the only problem is that Internet is of bad quality (always disconnection), and the door makes noise when people closes, actually slam, them (well it is a problem of habitants not the hotel itself). The rooms are small, but you can not expect larger rooms for such price. The staff is gentle and helpful.

9.2 Wonderful!
  • January 2010
  • Venere Guest
  • Single traveller
  • USA

The staff are very friendly and helpful. I was requesting to store my luggage overnight. They accommendated my request with out any extra charge. The location is very convenient: a few minutes from the Victoria Station.

7.5 Good
  • October 2009
  • Venere Guest
  • Couple
  • Argentina

I recommend the hotel for its location and competence of the employees. They were really kind and helpful. The breakfast is good. The rooms are small but comfortable. The only disadvantage is that there are no lifts, and we got to climb 4 floors with our luggages.

5.3 Ordinary
  • October 2009
  • Venere Guest
  • Couple
  • Italy

I spend two night in Caswell Hotel. And during the second night, I found a piece of bacon between the sheets.... and.... my boyfriend and I never had breakfast in room. So, where was bacon from?? ...

1.5
  • September 2009
  • Venere Guest
  • Group
  • Croatia

do not sleep here

6.3 Fair
  • September 2009
  • Venere Guest
  • Couple
  • Italy

GOOD POINT: - It's very close to Victoria Station. - free wi-fi access in your room. The room is decent. The interior building is old.

8.9 Excellent
  • August 2009
  • Venere Guest
  • Couple
  • Japan

Considering of location, price and survices, we were very satisfied with this hotel. Staff was familiar and helpfull. The room was old but clean and silent. Ensuite shower was so narrow that I rather recommend to use shower outside the room though I took a shower hitting my head and elbow on the wall (It could be a precious memory anyway!! )

6.6 Fair
  • August 2009
  • Venere Guest
  • Single traveller
  • Italy

The only problem is the single room very small

1.5
  • August 2009
  • Venere Guest
  • Family with young children
  • Argentina

The hotel is terrible. I do not recommend it to anybody. It's dirty, with a bad service and small and old rooms

8.2 Very Good
  • August 2009
  • Venere Guest
  • Spain

Nice Hotel.Good relationship price-quality.Very good staff...

6.2 Fair
  • August 2009
  • Venere Guest
  • Family with older children
  • Norway

Great location, very close to Victoria and several attractions. Room OK, but on 4th floor and no lift. Bathroom in need of redecoration and sometimes with an unpleasant smell. Would look for another hotel next time

3.3
  • July 2009
  • Venere Guest
  • Couple
  • Romania

short vacation

7.9 Good
  • July 2009
  • Venere Guest
  • Family with older children
  • France

Oui, c'était la première fois. Merci pour tout, c'était vraiment bien, à part l'accueil inégal le matin au petit déjeuner.. Le Caswell est fait à mon sens pour des jeunes et moins jeunes couples ( pas trop vieux à cause des escaliers )

9.0 Wonderful!
  • July 2009
  • Venere Guest
  • Couple
  • Singapore

For Senior Citizen, avoid staying on the Top Floor (Attic). The accommodation on the Top Floor is fine, but the need to walk up the small round staircase is a difficult task if you need to carry baggage.

8.0 Very Good
  • June 2009
  • Venere Guest
  • Single traveller
  • Italy

very nice hotel staff

6.0 Fair
  • June 2009
  • Venere Guest
  • Couple
  • Italy

Bagno indefinibile (come quelli delle navi), impossibile fare la doccia se si vuole evitare il diluvio in camera e nemmeno troppo pulito. L'unico pregio è la vicinanza a Victoria station per partenze bus per Stansted,consigliato solo per soggiorni brevissimi e per chi si adatta a tutto!

6.0 Fair
  • June 2009
  • Venere Guest
  • Couple
  • Belgium

the showers which were collectively down all levels! The location was excellent

3.0
  • April 2009
  • Venere Guest
  • Couple
  • Italy

son stata a londra 8 giorni con il mio ragazzo, siamo arrivati in hotel la sera tardi e per entrare bisogna citofonare ogni volta, abbiamo scoperto che il bagno in camera che avevamo prenotato non c'era, dopodichè abbiam pagato, e ci hanno dato la chiave; doveva essere al terzo piano invece era al quinto con scale strettissime e mezze pericolanti senza ascensore, entriamo in camere ed essa era piccolissima con malapena lo spazio per arrivare al letto molto piccolo. le pulizie giornaliere corrispondevano solamente al rifacimento del letto, e la polvere ci riempiva la stanza. i bagni microscopici con finestra che dava su case di altre persone e le doccie 3 in tutto l'hotel eran 2 fuori uso. la colazione servita dalle 7e 30 alle 9 del mattino era poverissima. non ci siam trovati per niente bene, a parte la zona tranquilla e agibile della città.

8.7 Excellent
  • April 2009
  • Venere Guest
  • Couple
  • Spain

Hotel muy recomendable. Personal muy amable, habitaciones limpias y bastante centrico. Todo perfecto. Volvere algun dia.

6.9 Fair
  • April 2009
  • Venere Guest
  • Couple
  • Romania

The price/quality rate is rather good. It`s a good option for a short or a budget trip. The room we have was tiny but clean,the furniture old and the bathroom very, very small (something like 1,5 m2). The location is very good and the personnel nice, helpful and friendly.

9.1 Wonderful!
  • March 2009
  • Venere Guest
  • Family with older children
  • Italy

The relationship between price/quality, if you have to stay for work or leisure few days in london, is very correct. At least a very good hotel for the 4 days for my family whit 2 older children in the middle of march 2009.

7.0 Good
  • March 2009
  • Venere Guest
  • Couple
  • United Kingdom

It was the first time we stayed at Hotel Caswell Hotel. The welcoming of the staff was very good. Moreover, the location of the hotel is great. We had a double room with shared bathroom and shower. The room was situated on the fourth floor and, despite the noise coming from the planes flying over London, it was very quiet. The breakfast was generous and delicious and the waitresses were very kind and attentive.

5.7 Ordinary
  • March 2009
  • Venere Guest
  • Group
  • Italy

We had a room without bathroom, this lackness was not mentioned on the website. Other rooms had the bathroom inside, ours not. Except this problem, everything ok, not so much luxury but at these prices it's ok.

3.6
  • February 2009
  • Venere Guest
  • Couple
  • Netherlands

The bathroom: to small, dirty. The beds: out of order. It was the first (and the last!)stay in Caswell Hotel.

7.6 Good
  • November 2008
  • Venere Guest
  • Single traveller
  • United Kingdom

would have been better value had cooked breakfast been available. however would not hesitate to stay there again if i was in the area

6.0 Fair
  • October 2008
  • Venere Guest
  • Couple
  • Norway

We liked the surroundings. The hotel was close to a lot of London's attractions.

6.5 Fair
  • October 2008
  • Venere Guest
  • Couple
  • Spain

The room and the toilet were very small, but the situation was fantastic , near the Victoria station , you can visit London easily , beacause there is good comunication near the hotel

7.7 Good
  • October 2008
  • Venere Guest
  • Couple
  • USA

Good location, quiet street. The room is small and en suite shower is TINY, slim fit I would say.

7.4 Good
  • October 2008
  • Venere Guest
  • Australia

We stayed at the Caswell Hotel in London Victoria for 10 nights. We knew the room would be small and cramped but we managed. The location was perfect, only a 5 minute walk to Victoria station. The staff were all very lovely and obliging. I would definitely stay here again.

8.0 Very Good
  • September 2008
  • Venere Guest
  • Single traveller
  • USA

The six story walk-up with narrow stairways was a bit much with baggage! I strongly recommend against staying here if you are not able to climb stairs easily. Showers were COLD and had no pressure. I only saw three showers for the entire hotel. I couldn't use the one on my floor, as it never warmed up -- I had to walk down three floors to use a luke-warm one on the 3rd floor. Television was not hooked up nor plugged in. I don't even know if it worked. Great place to stay for just a bed to sleep in and a quick shower. I did not try their complimentary breakfast during my stay. I wish it was an add-on instead of included so I could save more of my cash.

3.9
  • August 2008
  • Venere Guest
  • Couple
  • Spain

Decepciona su estética y su completa ausencia de decoración. La habitación a pesar de ser para dos personas era pequeña, pero sin duda lo peor de todo era el cuarto de baño, una cabina muy pequeña, la pequeña esquinita en la que estaba la ducha solo disponia de agua caliente, algo muy incomodo si no te gusta quemarte en la ducha. Si la habitación esta en el 2 o 3 piso es una paliza subir la escalera despues de estar todo el dia viendo cosas por la ciudad. El desayuno estaba muy bien, y el servicio era mas o menos formal y agradable. Despues de todo no esta tan mal si no eres muy escrupuloso con los detalles.

4.3 Ordinary
  • August 2008
  • Venere Guest
  • Couple
  • Spain

Habitaciones muy pequeñas y por camas teniamos 2 "plegatines" que si te movias mucho parecia que se iba a romper. Pagué por una habitación doble con baño y acabamos duchandonos en el compartido. La ducha era "enana", sucia y perdia agua por todos sitios. En cambio estaba bien situado...a 10 minutos andando de "Victoria Station".

7.2 Good
  • August 2008
  • Venere Guest
  • Couple
  • France

Friendly and cosy atmosphere. Quiet but not deserted district well served by public transport. However the stay turned into a small disaster. The occupied room was just below the top of the building, all dressed with dark metallic plates. With nearly 32 degrees celsius even at night the impression one had was being trapped in a tank in the middle of a desert. Shower facilities definetely need improvement. At the top level, the pressure of the water was inadequate and the shower only large enough to unwilllingly step in and get out the soonest possible.

6.0 Fair
  • July 2008
  • Venere Guest
  • Single traveller
  • France

Hotels in London are very expensive compared to France, I could have the same in France for half the price and could say it too about three stars establishments ! Caswell hotel is good for quality/price in London. The welcome and reservation service is perfect. It's an equivalent of a good one star in France although it's a two stars...in London. Fine choice to me and thanks to all the staff.

6.3 Fair
  • July 2008
  • Venere Guest
  • Family with older children
  • Sweden

Good breakfast, staff nice and friendly, cleaning of room ok. Good place to sleep if you dont expect more than value for your money.

7.5 Good
  • June 2008
  • Venere Guest
  • Family with older children
  • Italy

Appena arrivati, l'accoglienza è stata ottima: il receptionist è stato molto cortese, disponibile e ci ha lasciato una mappa del centro di Londra. Una volta avuta la stanza (terzo piano senza ascensore), una tripla con bagno privato, ci siamo resi conto che era migliore delle camere di alberghi in zona già da noi visitati. Non di grandi dimensioni, ma pulita e ordinata per gli standard londinesi. Unico neo: il bagno era un piccolo loculo, ma aveva asciugamani puliti e acqua calda sempre (è bene sottolinearlo). La colazione era abbondante e piuttosto varia (toast, croissant, burro e marmellata, succo d'arancia, cereali, latte, te, caffè), la breakfast room pulita e le cameriere gentili. Il rapporto qualità-prezzo ci è sembrato ottimo e, nonostante sia meno vicino a Victoria Station rispetto ad altri alberghi visitati, se dovessimo tornare a Londra, torneremmo sicuramente al Caswell Hotel.

7.9 Good
  • June 2008
  • Venere Guest
  • Family with older children
  • Canada

Very good basic hotel. Staff friendly and helpful. Some mildew in shower.

9.6 Outstanding!
  • May 2008
  • Venere Guest
  • Couple
  • USA

The room we rented was for four people (my husband and I and our adult son and his girlfriend). The furniture was stuffed in, the accomodations weren't fancy, but they were clean and very comfortable. The bath and shower area was clean. The bed was comfy. There were plenty of tea and milk in the room. We were mostly out doing touristy things during the day. All the staff was very friendly and helpful and the meal was listed as a simple continental breakfast but it was served in a nice room and was delicious and VERY filling. We were expecting someplace "adequate" to lay our heads at the economy price we paid but were pleasantly surprised at the quality of service. Also, the bus and train station were conveniently close.

6.8 Fair
  • March 2008
  • Venere Guest
  • Couple
  • Italy

It was the second time that I stay in london and It was th first time that I stay in Hotel Caswell. price/quality is good but having not the bathroom in room is a trouble!

7.3 Good
  • March 2008
  • Venere Guest
  • Family with young children
  • Malta

Good value for money. Long way to Victoria Station if carrying lugguage.

3.4
  • March 2008
  • Venere Guest
  • France

What bothered us most is the fact that this hotel was supposed to be non-smoking. When we arrived, the bedroom smelt cigarette as though someone had just smoked. There was a cigarette butt in the toilet. The last night, our neighbours smoked a lot and the smoke came into our room, we had to sleep with the window open. It even smelt cigarette in the dining room. It wasn't quiet at all, people could arrive any time and banged the doors, nobody told them anything. Actually, we barely slept the last night we stayed there. As for the shower, I had a cold shower on the first day. The man told us we had to use it full force, that's what we did and there was 5 cm water in the bathroom because the draining didn't work. To me, it seemed more like a youth hostel.

3.2
  • February 2008
  • Venere Guest
  • Family with older children
  • United Kingdom

Flea pit without the fleas. Room was clean. But tiny. Beds too squishy. Bulb missing leaving live terminals in bedside lamp.( was sorted when pointed out but only with a non working bulb) Breakfast was quite good but there is an excellent cafe in Pimlico. Overall there must be better I would say it was ok if you can not get in anywhere else. Not to be recommended unless in need.

7.3 Good
  • February 2008
  • Venere Guest
  • Single traveller
  • Netherlands

if you don't need a luxury room, this hotel is perfect. cheap, clean, very nice neighborhood with lots of nice cafes and nearby victoria station. the room was a bit old and small but I had a perfect stay!

7.1 Good
  • January 2008
  • Venere Guest
  • Couple
  • Belgium

Very good location. Very small rooms. Very good price.

4.3 Ordinary
  • December 2007
  • Venere Guest
  • Couple
  • Australia

Our room was given away because the manager could not contact me on my mobile so we ahd to wait until 7pm for a room to be available. The room was small and outside the main building, (felt like we were staying the the gardenshed). Good points are the location (near central station) and the breakfast was good.

6.2 Fair
  • December 2007
  • Venere Guest
  • Couple
  • France

The shower booth is narrow.

3.9
  • December 2007
  • Venere Guest
  • Single traveller
  • Israel

I booked the hotel for one night as I had to depart early in the morning by coach. The worst thing – The public shower. At first glance I was happy to see the shower was near the room and didn’t check it. Late in the evening I found out the water was Cold. I tried another one which got flooded immediately and a third one which was quite the same and in addition the water was only warm (for a winter night it was terrible). The television also didn't work in my room which was underneath the stairs. The size of the room was o.k. and I was told I got promotion to a double room. For a couple – I find the bed was narrow. I didn't stay long enough to find out how the breakfast was.

8.8 Excellent
  • December 2007
  • Venere Guest
  • Group
  • Malta

We really enjoy our stay.. We had a triple room which was spacious. It is only a couple of minutes away from Victoria station. We will definitely stay in this hotel again.

5.3 Ordinary
  • December 2007
  • Venere Guest
  • Not Specified
  • Italy

It is a very cheap hotel and the location is ok.

2.7
  • November 2007
  • Venere Guest
  • Couple
  • Portugal

I stayed in a room outside the hotel, isolated. it was small with no bathroom. you could hear everything from the other rooms and outside. maybe there were better room, but the hotel was full, so i don't know. the staff was friendly. the location is good. it's in a quiet residential area 10 minutes away from victoria station. and near buckingham palace. so that was fine. if all you want is a place to sleep it's okay i guess.

4.9 Ordinary
  • November 2007
  • Venere Guest
  • Couple
  • USA

Not exactly what I expected, but in London they rarely are. We had a room in the basement but had to go inside to use the shared bathroom. The shower was very odd. No place to take off your clothes but IN the shower so you froze while trying to adjust the water and your sleeping attire got wet.

7.1 Good
  • November 2007
  • Venere Guest
  • Group
  • France

Hotel très correct et calme. Nous avons passé 3 nuits dans une chambre de 4 (2 grands lits) avec salle de bain privée.

7.2 Good
  • October 2007
  • Venere Guest
  • Couple
  • France

We stayed two nights here. The room was small but clean. We noticed a bad smell when we had the window open (window facing the street) and it seems there is a sewer pipe open in the street so sometimes some bad smells waft in. The hotel personnel were friendly and accomodating. I did request a double bed in my notes on the reservation but they gave us two single beds. In the end after I showed them my reservation printout with my note, they offered us a double bed but it was at the top of the fourth walk up floor so we ended up preferring the single beds mid floor.

8.0 Very Good
  • October 2007
  • Venere Guest
  • Family with older children
  • New Zealand

We needed a quad room for our us and our two children aged 10 and 14 years. Ours was on the ground floor at the front so was very handy for us and the road outside was not too noisy. It was two double beds and pretty cramped but we expected that in London for the price. The bathroom is just a walled off corner in the room and for the first couple of days the shower soaked the whole bathroom because the shower head pointed straight out and the curtain was too short. After we complaineded they changed the curtain and it was a lot better. There is a laudrette nearby that offers to do the laundry for you for a bit extra. Very handy unless you like watching washing machines on your holiday. We liked the location as it had a lot of nice small restaurants nearby yet was reasonably quiet on our street and was quite handy to Victoria Station.

6.9 Fair
  • October 2007
  • Venere Guest
  • Family with older children
  • Italy

Esattamente come me lo aspettavo : camera picola, hall piccola, sala da pranzo piccola, corridoi stretti e tante scale. La nostra camera con tre letti era poco spaziosa, ma molto silenziosa, gli altri ospiti molto discreti così come il personale. Preciso che il bagno è sempre in un altro piano, la doccia no. La colazione è abbondante solo se chiedi il bis o il tris, come facevamo noi. Il rapporto qualità/prezzo è ottimo considerati i prezzi di Londra. Molto bello il quartiere e ottima la posizione rispetto alla tube. Potrei definirlo un albergo essenziale:c'è solo quello che serve e niente di più: per esempio non c'è neanche un quadro alle pareti. Ci sono stato bene, ma forse la prossima volta cercherò,in un altro albergo, qualche comodità in più.

3.5
  • October 2007
  • Venere Guest
  • Couple
  • Italy

es una esctructura de 2 estrellas, no se puede pretender mucho. las habitaciones son pequenias, pero la verdad podrian estar mas limpias. los espacios son todos pequenios, ni hablar del baño (era compartido) y peor era la ducha... la piletita de la habitacion, era mejor si no estaba... la alfombras eran sucias. El personal era muy ambale, nos recibieron bien, pero por el resto mmm, repito, es un hotel de 2 estrellas (que parece de 1). pero, por poco dinero es lo que hay. como ubicacion, muy cerca de vitoria station. el desayuno: bien. en la noche se escuchaban los ruidos de tooodo el hotel.

8.3 Very Good
  • September 2007
  • Venere Guest
  • Not Specified
  • Hungary

Wir hatten Glück, weil wir ein Drei-Bett-Zimmer bekommen haben, obwohl wir nur ein Doppelzimmer gebucht hatten, so war unser Zimmer für uns zwei groß genug. Das Hotel liegt etwa 10 Minuten zu Fuss von der Victoria Station entfernt, ausserdem cc.15 Minuten vom Buckingham Palace und zwanzig Minuten vom Westminster und Westminster Abbey, so ist die Location wirklich ausgezeichnet. Das Hotel ist in erster Linie für Low-Budget-Touristen geeignet, die den ganzen Tag unterwegs sind und nur zum Schlafen ein Hotelzimmer brauchen. Das Frühstück kann man vergessen, am ersten Tag haben wir es ausprobiert, dann sind wir nicht mehr hingegangen. Das Bad war besonders klein, schon zu eng. Ich glaube, dass man in diesem Hotel gerade das bekommt, was man für diesen niedrigen Preis erwarten kann.

7.0 Good
  • September 2007
  • Venere Guest
  • Family with older children
  • Israel

Nice quiet place, 5 minutes from Pimlico station. The room is quite clean. We were unsatisfied with the shower and the safe didn't work. The breakfast is VERY modest. Overall, the hotel is OK.

8.1 Very Good
  • August 2007
  • Venere Guest
  • Group
  • Sweden

This hotel is in a great location, 10 min walk to Victoria Station. Some bars and restaurants around too.

8.2 Very Good
  • July 2007
  • Venere Guest
  • Not Specified
  • USA

The staff and employees were polite and did their jobs efficiently. We had breakfast included with our stay and were given tea or coffee, orange juice, croisants or toast, preserves, and a variety of fruit and cold cereals to choose from. While in London, we ate dinner at a nearby fish & chips restaurant, a nicely decorated Indian restaurant (we like curries), and a Mediteranian shish-ka-bob resaurant.

7.2 Good
  • July 2007
  • Venere Guest
  • Couple
  • Australia

This was a nice, clean hotel about an 8 minute walk from victoria station. The showers are very dodgy though and your room key doesn't let you into the hotel whihc was very odd. Every time you leave the premises you have to ring the front bell to get back in (which wasn't a problem because of 24 hour reception but would be much easier if your key just opened it itself) and no fridge for your room was annoying considering it cost so much. otherwise a very pleasant stay

7.9 Good
  • June 2007
  • Venere Guest
  • Ireland

Okay, it's not the Ritz, but it's really well situated, the people are nice and the breakfast is good. The prices are what they are in London, i.e. too high but it's still a good deal. The room (number 9, a twin bed en suite) was small and the bathroom even smaller but it was expected. This room was pretty quiet so we slept well. Overall, it was a good experience! I would definitely go back to this hotel.

8.9 Excellent
  • June 2007
  • Venere Guest
  • Family with young children
  • South Africa

If it wasn't for Hotel Caswell, I would have regretted my holiday. This hotel is clean, well run, in a good area, quiet etc. I would live here at any time. I have paid almost double these rates for similar rooms in a travel lodge. Breakfast was nice. It was a continental breakfast but well presented. The staff where all friendly and efficient too.

7.0 Good
  • May 2007
  • Venere Guest
  • Couple
  • Hong Kong

Though the room is small, but very clean and staff are nice. However the shower is weak. Location is a bit farther away from station as expected, but still conveniently located near bus stop (No.24), and with lots of place to eat nearby, also the Sainbury Supermarket.

7.1 Good
  • May 2007
  • Venere Guest
  • Couple
  • Italy

we stayed only 3 days and we find room and bathroom clean and comfortable, even if the door of bathroom had got a little problem ...opening it required much patience for the terrible sound it made! we payed total price for 3 nights at the arrival, and breakfast was very good, with tea or coffee, croissant,toast, butter and marmelade, no english breakfast was offered. Beds were made every day and all was clean, moquette apart! we always recommend to walk with shoes or socks, as afterall in every hotel. If I would return in London maybe I'd come in this Hotel. Lilia from PG Italy

7.6 Good
  • May 2007
  • Venere Guest
  • Couple
  • Italy

In the same area you can find a lot of hotels. I tried two of them in the past and Caswell is the best, referring to price/quality. You have to remember that London is very expensive. The only problem we had was that they changed us the room for the last night telling it only the day we had to change, not before paying. It was uncorrect, and not professional but they didn't take care of our disapointment

8.9 Excellent
  • May 2007
  • Venere Guest
  • Couple
  • USA

As a moderately priced hotel the Caswell was better than we expected. Centrally located, Friendly and competent staff, clean enough, better than usual breakfast. Our room was quiet, albiet brightly lit. The only complaint I have is that the cord to the permanently attached blow dryer was a frayed fire hazard. Overall, I would definately recomment this hotel to travellers on a budget.

8.5 Excellent
  • May 2007
  • Venere Guest
  • Family with young children
  • United Kingdom

GOOD CLEAN HOTEL NICE BREAKFAST NO COMPLAINTS

4.9 Ordinary
  • April 2007
  • Venere Guest
  • Family with older children
  • Sweden

We stayed in a 4-bedroom located on the ground floor just beside the entrance. We were disturbed of loud noices from the entrance door when guests rang the bell and when they closed the door. The bathroom was like a small plastic cabin placed in the bedroom. We have never seen something like that before! There were 2 beds in the room but they were only 140 cm, so there were not much space for each one of us. First night was like a nightmare. One of the beds were broken and it was impossible to sleep in it. We can't imagine that previous guests have slept in that bed without complaining. After complaining the manager gave us a bed from another room. (We still wonder which in room he placed the broken bed!) Caswell is a low budget hotel. I don't know what the other rooms are like, but if you would like to stay in this hotell I recommend you to ask for a room on the 1 floor or above that. Avoid the rooms on the basement or groud floor!

9.2 Wonderful!
  • April 2007
  • Venere Guest
  • Couple
  • USA

Excellent Location, Near to most landmarks and transportation. Very helpful staff. Rooms were vey small by American standards, but for the over all hotel prices in London the price was very fair. I would stay at this hotel again.

8.9 Excellent
  • April 2007
  • Venere Guest
  • Couple
  • USA

Great location! The breakfast was sufficient. We would highly recommend a stay here, as it is so reasonable for London, while still in a great location.

4.8 Ordinary
  • February 2007
  • Venere Guest
  • Group
  • France

Ca vaut le prix qu'on paie. Honnete pour Londres. Regardez par contre le chemin de victoria Station à l'hotel sur Mappy ou Michelin car le plan du site Venere est ULTRA approximatif. l'hotel est par contre bien a coté de Victoria station donc une très bonne situation. Petit dej à la francaise.

Caswell Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Caswell Hotel offers 19 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy 21-inch flat-screen televisions. Corporate travelers will benefit from safes during their Victoria visit.

Bathrooms are outfitted with hair dryers and complimentary toiletries. Additional comforts include coffee/tea makers.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Coffee and tea maker
  • Ironing facilities on request
  • TV
  • Hairdryer in each room
  • Safe
  • Individually controlled air conditioning

How to reach Caswell Hotel

By airplane
The Caswell Hotel is situated in the heart of Westminster, only a few minutes walk from Victoria rail and coach station. Victoria Station is easily accessible from London's two main airports.
A 30 minute express train service runs from London Gatwick Airport to Victoria Station, four times per hour.
The hotel can be reached from Heathrow Airport by using the express service to London Paddington Station and then the underground line to Victoria Station.
Coach services to and from Victoria Coach Station provide good and affordable links to the rest of the country and London Stansted Airport.

Distances from Caswell Hotel

Apollo Victoria Theatre - 0.6 km / 0.4 mi
Westminster Cathedral - 0.7 km / 0.4 mi
Victoria Palace Theatre - 0.7 km / 0.5 mi
Chelsea Bridge - 0.9 km / 0.6 mi
Tate Britain - 1 km / 0.6 mi
Vauxhall Bridge - 1 km / 0.6 mi
Royal Mews - 1.1 km / 0.7 mi
Queen's Gallery - 1.1 km / 0.7 mi
St. James Park - 1.2 km / 0.8 mi
Sloane Square - 1.2 km / 0.8 mi
Lambeth Bridge - 1.3 km / 0.8 mi
Saatchi Gallery - 1.3 km / 0.8 mi
Royal Hospital Chelsea - 1.3 km / 0.8 mi
Buckingham Palace - 1.3 km / 0.8 mi
Queen Elizabeth II Conference Centre - 1.4 km / 0.9 mi
The closest major airports to Caswell Hotel are:
London (LCY-London City) - 13.2 km / 8.2 mi
London (LHR-Heathrow) - 21.5 km / 13.4 mi

The preferred airport for Caswell Hotel is London (LHR-Heathrow).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.